Storage FAQs

Your contract is on a month-to-month agreement with US Storage Centers. You may move out whenever you would like.

Many of our facilities offer a free truck for use during move-in or a provide a credit for rental of a truck to move-in. Please contact the facility directly to find out if any of these services are available.

Yes. All our facilities offer a wide variety of boxes and moving supplies.

At this time, you can pay your bills online for select US Storage Centers facilities. Check with the facility to learn if they offer this service yet.

For your convenience, we can automatically charge your MasterCard or Visa each month. Or you can pay online on this website (check to see if “Online Bill Pay” is available at your facility at this time)

We accept several major credit cards, including MasterCard and Visa

Many US Storage Centers facilities offer parking for RVs, boats, cars and motorcycles. Use the search feature on this website to find the closest location where this service is available.

You can purchase a lock at your US Storage Centers facility. We offer a variety of sizes and types of locks

Most of our facilities have electronic gate systems that can only be opened by a security code which is assigned to each individual tenant. The code allows us to monitor who is entering and exiting.

US Storage Centers takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature electronic gate with coded access, monitored video surveillance, fenced and well-lit facilities, individual door alarms and personal locks available for purchase. These features vary by location so contact the store manager for details about a specific location.

To help make your move-in more convenient, most facilities maintain an inventory of “push carts” that can be used free of charge.

An “On-site” manager means a manager lives on the property in an apartment.

Roll-up doors allow you to maximize the usage of your space. They are accessed by sliding the latch and lifting the door upward, similar to the motion of a garage door.

An outdoor unit has access from outside. An indoor unit is within the property and will require you go inside to access your unit.

A drive-up unit is an outside unit, located on the first floor of a facility, that offers the ability to load your belongings directly from a vehicle or truck.

Office hours are the hours of operation for the facility. During these hours, the manager will be available to assist you and moving and packing supplies may be purchased. Gate hours are the hours of the property and when your unit can be accessed. If you require access outside of our standard gate hours, ask your store manager for information.

As a leader in the storage industry, we offer services for both the household and business customer.

From residential to business storage, US Storage Center's has room for all your valuables. Please see the chart below to help determine how much space you'll need.

	5x5 – (Similar to: Small Bathroom) Small furniture such as chest of drawers, plus boxes and miscellaneous small items, boxed business files or office supplies.
	5x10 – (Similar to: Walk-In Closet) The furnishings of one or two bedrooms. For example, a couch and chair, dresser, mattress and small boxes and items. Perfect for extra business inventory or office equipment.
	10x10 – (Similar to: Average Bedroom) Holds furniture of a family room, or contents of two bedrooms. Or an entire office including desk, chairs, computer, lamps, shelves.
	10x15 – (Similar to: Large Bedroom) – Store the furnishings of an entire 2 bedroom apartment. including desk, chairs, computer, lamps, shelves.
	10x20 – (Similar to: 1 Car Garage) – Holds the contents of a 5-bedroom house, or five years of business files, including desk, chairs, computer, lamps, shelves.