[caption id="attachment_2735" align="alignright" width="169"] Laguna Niguel Storage Unit Lock[/caption] With all of the things to worry about, our customers don’t want to be left wondering if they remembered to lock their Laguna Niguel storage units after leaving the property. So what happens if you do forget to lock up? The good news is that we keep a close eye on the property and we check storage units regularly to make sure they’re locked. Several times a day we go out to do lock checks. We walk by every single storage unit to make sure there are locks on every door. These checks are completed several times throughout the day, and all US Storage Centers properties follow this process. Not long ago we were doing our lock checks, and we found that a tenant had forgotten to lock their storage unit. When this happens we open the door to see if the storage unit has been emptied or if it indeed has items inside. If we do find the storage unit is occupied, we take a picture of the inside of the storage unit as we found it. We then close the door, place a numbered seal that can only be cut to open the unit again, and we place a lock on the unit. This is done to make sure the storage unit isn’t opened by anyone until the tenant returns to replace their lock. In this case, when we found the unlocked unit here at our Laguna Niguel facility, we continued to contact our tenant, but we couldn’t get a hold of him. Fortunately, we had placed the lock on his storage unit, so at least the items were once again secured. A few days later the tenant called to inform us that he was travelling out of the country. His wife had visited the storage unit alone, she usually went with him, and she had forgotten to use the cylinder lock. She came back to our storage facility after her husband notified her, we removed the tag and the tenant’s wife checked that everything looked okay. She was a little embarrassed, but also very grateful that we check the facility throughout the day to make sure the units are locked and to make sure the facility is kept clean.
