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US Storage Centers

FAQs

US Storage Centers

FAQs

So you’re in need of self storage and now looking for your best options. Well, you’ve come to the right place. If you’re new to storage then you’ll find what you need to know to make your experience easier and more enjoyable. Selecting the Right Storage Unit: We offer all types and sizes of storage units and it can be a little overwhelming trying to sift through all of your options. We have an easy to use storage guide that will help you quickly identify the unit size you need. But there are also a few other considerations based on how often you’ll access your storage unit and what you are storing. Are you going to access your unit regularly? Then consider a “drive up” storage unit. Usually these units are larger in size and serve families and businesses who are storing larger items such as furniture, construction equipment and small business inventory. The advantage to drive up storage units is convenience. All you have to do is drive your car or move-in truck and you’ll have direct access to your unit from the drive way. It’s akin to accessing your garage. However, some of our customers either don’t have to access their storage unit as often or they are seeking a climate controlled environment due to what they are storing. In either of these cases an inside storage unit works very well. Our facilities offer elevator access making it a snap to get to and from your storage unit and the loading and unloading zones are extra wide to accommodate your vehicle making it very easy to move in and out.

On-Site Management

US Storage Centers has the friendliest and most professional managers in the business. They take great pride in their facilities by keeping it clean, well lit and in good working order. They take the time to know their customers and provide a level of customer service that you can’t get elsewhere.

Boxes and Moving Supplies?

All of our self-storage facilities sell the essential moving supplies and boxes that you need to make your move as easy as possible.

Make sure you take the time to pack right and organize your storage unit well to make it easier to move and access your belongings. Many people over look this simple exercise and when it comes time to move or find something they spend more time than they need.

Make sure you buy the right boxes and materials so you can pack your belongings according to categories; kitchen, living room, bathroom et al.

Reserve a Unit / Hold a Unit

US Storage Centers offers a few ways to reserve a storage unit. For convenience you can “reserve” or “hold” a storage unit on our website or by calling our Customer Reservation Center. What’s the difference? When you reserve a storage unit you are locking in the lowest rate possible and guaranteed availability through a $10 deposit. This deposit is 100% refundable should you decide not to rent the unit. Reserving a unit is the best way to ensure you get the storage unit you need, when you need it and at the best possible rate. Or you have the option to simply hold the unit without a $10 deposit. To hold a unit is free but you won’t be able to lock in the best rate or guaranteed unit availability. Reserving a storage unit on our website is very easy and fast. Or if you prefer you can talk directly with one of our friendly service representatives by calling the Customer Reservation Center at 800-555-1212. Find a location nearest you and reserve today.

Flexibility

All of our rental agreements are on a month-to-month basis. You can rent a storage unit short term or long term with the flexibility to change as your circumstances change. How little or long you stay is up to you.

Payment Options

We offer many convenient ways to make a payment. Many of our customers use the convenience of auto pay each month. This is the best way to ensure your rent is on time and to avoid any late charges.

Another feature is to pay online through our website. Visit the my account page to login or to create your own secure account. From here you can get information about your account, activity and payment history.

Or, if you prefer, you can pay by phone 24 hrs. a day, 7 days a week, free of charge. Each facility has a unique number to pay by phone. The automated system will securely process your payment and provide you with a confirmation number. For security purposes our facility managers no longer can accept credit card payments over the phone.

Lastly, many of our customers still pay in person, which is great because we love seeing our customers each month.

Referrals & Likes

We believe the best kind of “Like” is in the form of a referral and not just a Facebook status. With this in mind, for every referral that you send our way who rents a storage unit, we’ll take 50% off of your next month’s rent. It’s that easy. The discounts are applied one per month. For instance, if you refer two new customers then your next two months will be at 50% off. It’s our way to show our appreciation for the best compliment we can receive- a referral.

Customer Comments

If you are a current customer and have a comment, complaint, suggestion or question please email our operations team.

Employment

If you are interested in joining the US Storage Centers team and want to know what positions are available, please click here.

Selling a Property

If you are considering selling your facility or portfolio, then we are interested in talking with you. USSC is flexible and provides an array of options for owners seeking to sell their property and maximize their property values. Click here to email our acquisitions team.

Property Management Services

US Storage Centers manages nearly 30 storage facilities for independent and portfolio owners alike. Our scale and platform deliver world class results and helps owners achieve their investment goals. Click here to contact our management team.

Articles

Since there are so many articles, the client has sent us a map to all the articles on all the facility pages. Please see link below to copy the articles. http://usstoragecenters.com/component/xmap/