Fantastic customer service. Shelby was a rockstar!
Hello Jim, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
friendly office staff clean facility highly recommend
Hello Peckerwoodcustoms, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great customer service, and friendly staff the whole process was quick and easy but mostly very clean !
Hello Real, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I had a great experience at the storage facility. I lived in Manteca and moved to San Diego. I needed a storage facility that was close to me and was safe and secure. I found that in US Storage. The facility manager was very efficient and kind. She helped me with a storage space and updated my personal information. I know my household items are safe from theft, damage or inclement weather. I would recommend this place to family and friends.
Thank you so much for your kind words, Luis. We really appreciate you taking the time out to share your experience with us.
Hi Del, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Kevin! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Caroline was a great help
Hello Albert, thank you so much for your feedback! We appreciate you sharing your experience with us!
Awesome as always!!!
Hello Matt, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
WHEN I LOOKED 👀 FOR STORAGES I TOOK A FEW FACTORS INTO CONSIDERATION. AVAILABILITY OF STAFF, LOCATION, AND PRICE. ALSO FLEXIBILITY REGARDING CUSTOMER NEEDS. I NOTICED THAT THE MANAGER SABRINA WAS HELPFUL AND ABSOLUTELY PAYS ATTENTION TO DETAIL. I WASNT NECESSARILY JUDGING HER ON THIS I JUST HAPPEN TO NOTICE. ALSO SHE MADE THE RESERVATION PROCESS SIMPLE AND WAS VERY PATIENT TO MAKE EFFORT IN ACCOMMODATING MY STORAGE NEEDS. THANK YOU SABRINA AND U.S. STORAGE STAFF
FOR TAKING PRIDE IN YOUR WORK AND KEEPING THE FACILITY SAFE. ITS MUCH APPRECIATED AND THANK YOU. 🙂🫶🏼🤍💯
2ND PART:
12/19/25
TODAY CAROLYN AND SHAYLA HELPED ME ACCESS MY GATE CODE AND SHOWED ME KINDNESS AND PATIENCE. WHILE CAROLYN WAS CHECKING ON THE PROPERTY AND MAKING HER ROUNDS SHE MADE SURE THAT I HAD ASSISTANCE WITH ANYTHING THAT I NEEDED. I HADNT BEEN TO MY STORAGE FOR A WHILE AND KNOWING THAT SOMEONE WAS THERE TO HELP WAS A GREAT COMFORT. WAY TO GO AND 10 STARS ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
The ladies in the office, Shalya and Carolyn, were very nice and helpful.
Hi Tim, we appreciate the kind words and are glad we could provide you with a positive experience!
I was very happy 😊 with the customer service. Amber gave wonderful service!!
Ladies on the weekends are awesome
heather made my storage rental so so easy and fast. very friendly and accommodating!! would 10000% recommend her and this facility
We appreciate your review Hunter! Welcome to Austin Road Self Storage!
Heather has been fabulous! This has been the best storage facility ive used. (ive used a few). Thier prices have been very reasonable, they are open till 9 pm, wich is later than alot of places. The owners seem to be very down to earth people. Very happy overall with this place. The facility is always top notch clean and they even offer coffee and a clean restroom. How can you beat that...... Thank you HEATHER!!
Thank you for your kind review! Welcome to Austin Road Self Storage!
Super friendly staff and super helpful front desk lady. Very comparable rates. Front desk gal made my transfer of units super easy!! Highly recommend them
Our Site Manager Heather is awesome! Thank you for your kind review!
Heather provided exceptional customer service from the moment I called to the very end of the transaction: thorough, personable, professional and helpful. The establishment is super clean, safe and has perfect hours. I highly recommend Austin Road Storage!
Thank you, Heather. ☺️
Thank you for your review. Our Site Manager Heather is the best! Welcome to Austin Road Self Storage!
Heather was great and the space was excellent. Easy to access and convenient location.
Thank you for your review! Welcome to Austin Road Self Storage!
Great experience with heather
Thank you for choosing Austin Road Self Storage for your storage needs! Welcome to our facility!
Heather was so very helpful, knowledgeable and nice during my visit. Highly recommend Austin Road Self Storage
Thank you for your review Lance. Thank you for choosing Austin Road Self Storage for your storage needs.
Great service thank you !
Thank you Ezequiel! Welcome to Austin Road Self Storage!
I don’t usually write reviews, but I felt like Austin Road Self Storage truly deserves the recognition. Austin Road Self Storage is hands down the best storage facility I’ve ever used. What makes it stand out isn’t just the security or cleanliness (which are both excellent)—it’s the people behind it. This is a family-owned and operated business, and you can tell right away that John and his wife genuinely care about their customers and their belongings.
The process to get a unit was smooth and hassle-free, with clear communication and no surprises. They walked me through everything, answered my questions, and made sure I felt comfortable from the start. That level of personal attention is rare these days.
I chose Austin Road to store some of my father’s most important possessions, and I have complete peace of mind knowing they’re safe here. The facility is well-maintained, secure, and easy to access, which made the whole experience that much better.
Over time, what started as a simple business transaction has grown into something more meaningful. John and his wife treat people with kindness and integrity—and that’s why I trust them. They’ve truly earned my respect and gratitude.
If you’re looking for a place to store your belongings that’s run by honest, down-to-earth people who do things right, I can’t recommend Austin Road Self Storage highly enough.
Welcome to our facility, Jeremy! We truly appreciate your kind words. We sincerely value our tenants opinions and feedback. Thank you for sharing your rental experience and for choosing Austin Road Self Storage for your storage needs.
Heather is great! Awesome customer service. Made sure we were taken care of.
Thanks for taking the time to give us a review Sonia! We appreciate your feedback!
Heather was great very helpful.prices are great and secure .highly recommend
Thanks for the 5 stars John! We appreciate your feedback!
Heather the manager is kind and courteous.
Thank you for the review Robert! We appreciate the feedback!
Welcome to Austin Road Self Storage!
Great awesome
Thank you! Welcome to Austin Road Self Storage!
Very courteous and professional
Thank you for your kind review. Welcome to Austin Road Self Storage!
Clean, safe, great prices & great customer service
Thanks Bee, we appreciate your feedback!
Moved from secure care in Stockton to here. So far so good.
We think you made a great choice Leroy!
I found Austin Road on Google. John made the rental process short and sweet. He cleaned the unit before I left. Very informative. Easy to work with.
We like working with John too! Thanks for the feedback Lanine!
Tanislaus is amazing! Incredibly kind and welcoming, and treats you like family. Prices are way better than big company storage and BETTER quality as well. We were at another storage facility for over 6 years and this move was the best thing we did for our storage. Don't hesitate to move your stuff here!
Great spot! Great rates! Low traffic. Friendly staff! What’s not love about this place.
Tanislaus, thank you for getting us in our 10x30. I appreciate your outstanding service and going thoroughly over ground rules. Loving ❤️ Personality.
T was very helpful! She helped me get checked in while being very thorough with the policy and swept the unit before we moved our stuff in! She was very nice and courteous during the entire process!
Excellent facility, great security, easy access with professional ownership and management, committed to excellence!
Tanislaus and John are THE ABSOLUTE BEST TEAM! Tanislaus welcomed us with open arms, explained the best way to maximize our storage situation!
Kudos to a well kept, clean and secure storage facility!
Very great customer service by Tanislaus! She is very social and patient with customers and helps the facility a lot. Clean and good security as well. Compared to the other storages, I recommend this one because of the affordable prices and great customer service.
Great customer service by Tanislaus! She has a great personality, patient with explaining details and answering questions. Nice and clean facilities.
I've had the best experience at this storage place. Highly recommend it! Ive rented from other storage places before and none compare to this one!The lady in the office Tanislaus, is the sweetest and goes above and beyond at her job!
Excellent service very professional staff. And a very very clean facility. The safety & security is best I’ve seen yet.
Tanislaus was a verry good manager when we spoke abouth my problem witn my storesh and my bill i left feeling well attendet
Great Customer service affordable clean and at nice quiet location
My daughter rented out a 10x15 ft storage unit. The place is super clean and would highly suggest this location
Tanisha was a great help and I thank her very much for professionalism and mannerism she's very knowledgeable at what she does and I have no problem giving her a great review I give her a 10 Keith Menace
Tanislaus helped me rent the 10X20 unit.
She was very thorough and professional. If you rent a unit, I would ask for Tanislaus...
Great storage facility! Manager/Tanislaus, amazing customer service, approachable and always around. I will buy units again!
Upon opening an account I spoke with someone over the phone who was extremely helpful, and accomodating. Afterward upon moving into the unit I had the pleasure of meeting Tanislaus who has been absolutely amazing friendly and very accomodating. She has a beautiful personality I wittnessed her handle a difficult tenant with professionalism and kindness, which allows me to feel at ease with my being a tenant here. At a time when more and more people are in need of a place to store their personal property for whatever reason I have had the unfortunate experience of having to pay way too much money as well as not being able to access my things without having to borrow a cart go up to another flight or some other unwanted inconvenience . This place however is a real gem. It is very clean, very reasonably priced and I couldn't be happier unfortunately I have had to utilize the use of a storage facility more times than I would like to to have had to. I understand the power of a good a bad review That being said this storage is by far one of my favorites
and I would definitely recommend Austin rd self storage to anyone. ( I give them 5 stars)
TANISLAUS has such a great personality that I decided to stay with this storage place she is really professional and always a smile, Ron Sr.
Very helpful, with all the moving needs , I'm very grateful for the easy transition, from one to another units. Thank you, to the staff. And see Stanislaus at the front office she is very helpful...
Great place to store! Tanislaus is a nice manager!
Tanislaus has excellent customer service. She is very kind and helpful. Awesome storage facility.
I have nothing but good things to say about Austin Rd Self Storage! Tanislaus, The Manager, is amazing! Kind, professional and approachable. Always there with a welcoming smile, ready to help! Highly recommended!!
Tanislaus is amazing, sweet, and very helpful. Needed my lock removed because I forgot my keys out of state. She was able to remove it and put a new one on very quickly. If youre lookin for a storage place this is the one! Low prices and super helpful!
Great storage! Always professional and very pleasant! Tanislaus always makes sure any and everything that I need help with is explained in full detail and taken care of without any hassle. Much appreciation!
Staff is friendly, quick to respond, and keep a clean environment.
Great facility! Wonderful customer service! If you need a safe place for your valuables, this is the place to go. Recommended!!!
Sabrina was awesome and extremely communicative! Amazing customer service experience and super helpful. She let us know prices and other options that could possibly benefit my family. Overall great experience and will be recommending her to others! Thank you Sabrina!
Sabrina and staff are awesome! I appreciated their friendly approach and ease of leasing process. Everything being electronic makes things easier and faster. Very transparent on pricing and leasing rules. Thank you
Sabrina helped me and she was very friendly and very patient .. I was procrastinating on getting it but finally ended up getting a storage the facility is very clean and the people are very friendly I would def recommend this storage place to anyone and everyone thanks for everything
A friendly, clean and honest business!
Great service, quality people. Never had any issues with them
Sabrina was awesome. Very informative and courteous. Quick with setting up my account and storage. Glad I came to this location.
Amazing customer service! Everyone I interacted with was helpful and knowledgeable!
Easy sign up. 👍Courteous staff.
Met with John the owner. Really great guy, worked with us on getting a storage rental in emergency. Compared to other storages in town, this is the one! Best price, Best customer service! Couldn’t be more happy!
It was my first time ever getting a storage unit so I was a little scared but Sabrina was the right person for this. Sabrina is so helpfull she made this process so easy for me, and she has a great attitude!!
It's the cheapest place to get the storage you need at a great price too and is really conveniently located can get to it from more than one direction can come in off HWY 99 at Austin or Yosemite Ave and the 120 very clean facility too with easy access to get in and out
Sabrina was very nice and helpful she gave me the whole rundown on everything. Big thank you!
The US STORAGE is the place to go when searching for a comfortable spot for your personal treasures. We checked out the area, its surroundings, as well as the pride they take in caring for the property throughout. The customer service agent was very knowledgeable and answered our questions effectively. I have to also comment on having reasonable prices on different units to fit your needs.
Great service by Sabrina Rodriguez!
Sabrina is super awesome !
John (the owner) very helpful fella, great deal around the area. Definitely recommend his business to my friends and family 😊
We had a great experience, the owner provided excellent customer service, he even went the extra mile and made sure our storage was clean before we even moved our stuff in.
We found US storage center when we were moving out of state and needed storage close to highway 99 and I'm glad that I found them. Sabrina greeted me with respect and explained everything in detail to my satisfaction. I received a promotional price for 2 months for renting a 10x15ft unit.
Sabrina was very kind and professional. She offered us cold water bottles on a very hot day and even went as far as searching for one of my Google Pixel buds that I thought I lost on the premises. She didn't have to do that but still spent time to do so. It is little things like these that make a customer feel appreciated. I am glad I found them and can recommend them to anybody with my eyes closed. Thank you, Sabrina.
I rented a stall and one unit originally. I needed a bigger unit so they swapped me out for a larger unit with no issues. The units are new so they are very clean.
Are we done? Thank you so much for Sabrina showing us around giving us a place to put our valuables and help what our live more easy. We thank you Sabrina.
Sabrina is the best, friendliest, front desk person!
It was a fast easy process to get started and the rates are better than most. The facility is clean and Sabrina is wonderful and very helpful.
As soon as we walked in, we felt like customers. Sabrina was super friendly and helpful. Our HVAC company needed to change storage facilities for a larger and more easily accessible unit. She immediately took us back and showed us one. She answered all of our questions professionally and let us know about the discounts that they were offering without having to be asked. She made the process of renting the unit super easy! She even put up with our crazy kids running around the office while were trying to get things done! We haven’t even moved our stuff all the way in yet and we are already so impressed by Sabrina and the customer service we received from her!! Thank you!!
Sabrina is great!
Went out of her way to help me move my stuff in.Clean facility. Cheap prices. Great customer service. Highly recommended
Sabrina was very nice, professional and help full
Sabrina was amazing. She was very welcoming. Her knowledge made the experience go very smoothly and in a timely manner! Thank you Sabrina!!
Nothing but great things to say about the staff. She was very helpful, friendly and we could not have had a better experience.
Amazing customer service! Best price and such a clean facility! Everyone is so personable. Top notch!
Went in to buy moving supplies and Sabrina was very courteous and knowledgeable. Impeccable customer service and friendly
Sabrina was very helpful and detailed. She was so kind and made everything easy and simple
I can’t say enough good things about this storage center!!
We were with another storage for 9 years and after watching the price continue to rise, we looked into this new facility. Sabrina, the property manager, is the epitome of customer service at its finest. She was friendly, informative, and just all around a great human! We met John the owner, who is a veteran and helped built the center himself and he is equally awesome.
The facility is clean, neat, and well kept and the access hours are very generous. The cost is lower than any other storage in the area and it is obvious that John cares more about truly helping people than just taking their money.
We will be at this facility until we move from the area and highly recommend this storage to anyone who needs the services!!
Wonderful new storage facility with outstanding customer service. Sabrina was very helpful and really went out of her way to make sure our storage needs were met. Highly recommend this place if you are looking for a storage facility in Manteca or surrounding areas.
Sabrina was very helpful. And informing I very much recommend this storage units location
Came to look at a unit, Sabrina was the biggest help! Her customer service was amazing, she’s very knowledgeable. I will 100% recommend.
Came in to get boxes and tape and Sabrina was so helpful and her customer service was amazing! Thanks!
Great experience! Sabrina was extremely professional and helpful.
Sabrina Rodriguez was very professional in both appearance and her ability to communicate with the public. She is an asset to the company.
5 out of 5 stars! Wonderful experience. I was in a bind between receiving keys to my new home and having to move my things in storage. Sabrina was wonderful and quickly helped me get a spot for storage. Veteran friendly, open space for big trucks, and very clean. Thank you, Sabrina!
Sabrina was very helpful. She was personable and informative, qualities that you don’t find much of these days. Thank you and keep up the good work.
Staff was helpful. Place is clean and prices are affordable.
Very professional staff. Unique storage units that can be accessed from both side with two roll up doors!
Service appeared honest and very friendly. The price of the unit was competitive for our area. And the location looks well maintained.
She's very professional and was very fast providing me with all the information needed. I'm very pleased!
Had an excellent experience with great service! Sabrina was very helpful and easily informed me of everything I needed to know.
Great service! Nice facility. Thanks Subrina!
Sabrina was very polite, professional,and extremely helpful it was a pleasure doing business with her.
Brand new facility. Clean, secure and convenient to Manteca & Ripon. John and his wife have been beyond friendly and welcoming. Highly recommend this family/veteran owned business.
Thank you so much for your review! Our continued success is due to our amazing customers such as yourself!
This place is very clean and the office manager is very friendly, this storage facility is the best in Manteca.
Brand new facility it’s super cleaned and super well maintained, the owner John is outgoing and very friendly. I will highly recommend this place to anyone in need of a storage unit.
I highly recommend this storage, john the owner of this new storage unit greeted me in the parking lot with a ice cold water bottle and a warm handshake, with that being said I felt welcomed and not overwhelmed with my storage unit rental.