Leatha in the front office was very helpful and helped get me a unit that was within my price range and easy to get to. Highly recommend!
Hello Brent, thank you so much for your feedback! We appreciate you sharing your experience with us!
Awesome staff and safe place and secure place to store your precious belongings
Hello Jason, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Staff are friendly, helpful, and very professional. Facility is nice and clean.,
Hi Kathleen, we appreciate the kind words and are glad we could provide you with a positive experience!
Came to look at a storage unit and walked out renting a storage! The customer service was welcoming to say the least. Leatha was so helpful and friendly!
Looked at a couple units and the place is very well kept up. Clean and nice location!
Hi Alexandria, your feedback is highly appreciated. Thank you for the review!
Facility is clean, modern, very secure and priced reasonably
Hello John, thank you so much for leaving us a great review!
Fantastic storage area! A+ service and facilities, Leatha is the best!!
Hi Holly, we are thrilled that you had a positive experience with us!
Lisa and Mike a soo kind and friendly, they have been so helpful anytime I needed assistance. It's like being in an old neighborhood where people care.
Customer service is friendly and professional!
Great experience renting a unit from you for the first time. Mike was extremely helpful, especially because I had accidentally submitted a duplicate renting request and he was able to cancel the duplicate and give me a refund. The process was very straightforward and took under 30 minutes to finalise. Mike personally walked me to my unit and showed me how to enter my code, as well as how to push down on the unit door to slide the latch easier. The location itself is very clean and orderly. It seems very secure with surveillance footage and Mike explained the policy of calling me first if anyone is trying to access my unit without the access code. I’ve had units at two different storage companies, UHaul and Pouch Storage, and AC Storage was definitely much cleaner and friendlier. I feel good about my decision to rent a unit here and believe it will be a good place to keep my belongings safe and secure. Thank you AC Storage team!
As we all know moving is hard enough. So when you get the best customer service and cost when you need a storage it makes life a bit easier. Thank you Michael for being so kind and helpful. Highly recommend this facility.
Great place. Great rates. The staff were very friendly and helpful.
Leatha was very helpful and super friendly! The unit was clean and easy to access & it was nice being climate controlled and inside in the event it is raining. Location is very convenient and close to Costco.
AC Storage in Rohnert Park once again brings A+ service and makes my life easier!! Every time I phone, have an inquiry and this time upgraded the size of my storage unit (I’ve been a client for 3 years now), Mike was professional courteous and calm and professional even with computer glitches out of his control. Polite, customer centered and the facility is always immaculate even the bathroom! I feel so comfortable knowing my valuables are in good hands at the AC Storage in Rohnert Park!! Thank you Mike for always being a lovely human and making our experience as easy as it could be. Michelle
Great and easy experience. Customer service is excellent, easy online payments, easy in and out password protected gate.
Very friendly and professional staff, the process of renting was straightforward with reasonable prices, and the facilities are clean and secure. No hidden fees, everything was explained, and I was even able to close my account on Saturday on the 31st.
Está muy bien, solo lo considero un poquito caro
Wonderful experience.
Got this unit for the summer while school is out, it was a great choice. Both employees are friendly, wonderful people. They helped and explained everything I needed to know. Surely would recommend.
Leather at the front desk has been so very helpful each time I needed help with anything at the front desk. Great service
All good things must come to an end. After 13 years, moving from the first 10×15 unit to a 10x10 unit and finally clearing everything out, I really appreciated the management - Hi Leatha! - keeping this complex clean and worry - free. 5 stars all around!
Great staff, clean, and cheaper than Life Storage!
From our initial visit, Mike helped us. He was friendly and thorough. Mike told us about the storage options and gave us a tour of the unit. The storage unit and property are clean and secure. The day we checked in, Mike came out to check on us and ensured we had all that we needed. We experienced great customer service and an easy check in process. Thank you Mike and Leatha.
Best place for storage! Office staff kind and helpful, very clean and secure property! I actually just moved out but this was my 2nd time using this facility and will absolutely go back if I ever need storage space again.
The employees were always super kind and helpful, and the move in/out process was as easy as can be. The facility is nice and always clean.
Very nice and professional service. I would recommend it!
Leatha the property manager is the sweetest and the best. Really happy to work with her.
Mike as well as his colleague Leatha proved to be be quite exceptional. Each professional , kind & personable And, most helpful. The establishment is impeccably clean & secure. Thank you both
Kind Regards,
Stephanie
Very solid and speedy service the spaces were very clean
Litha and Mike are awesome employees. They are friendly and knowledgeable. Starting from Litha answering my call to Mike processing my lease, it was a pleasure doing business with you. They are the reason I chose to have this location for my storage needs.
I have use this storage unit before and the service is always great. And they’re well organized. I like how that they are about explaining the price ranges and what exactly you’re paying for. Of course, last time they were under different management but hopefully an app will come back. And the prices are pretty decent and I absolutely love how they give to my half off.
Leatha and Mike are both wonderful with their customer service they are friendly and we've always had a great experience storing our belongings here. We even returned as customers because of the helpful customer service. Very happy.
Laura and Lana
Leatha & Michael are truly the best. I found out I had to move last minute and they knew exactly what size I needed. Gave me a great deal and a super welcoming experience. Thanks so much!
New management company leaves some to be desired, moved out after they took over
Hi Daniel, thank you for taking time to leave a review. We're sorry to hear that you were not satisfied with your experience at AC Self Storage. We'd love to hear any improvements we could make. Please send your best contact number to
[email protected] and a manager will reach out to you.
The storage place is friendly and easy to work with! Mike and all of the people that work there are fabulous !
I have used this facility twice in 10 years, and have been impressed with the excellent customer service of Aleatha and Mike. They have assisted me in person and over the phone while I was out of state. I highly recommend this facility. 5 stars
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for the recommendation, and have an amazing day!
Unit was very clean. Staff were professional and very helpful as this was the first time I rented a storage unit. Easy access 24 hours. I felt our belongings were very secure in this space.
Hi Cheryl, thank you so much for your positive comments about Ac Self Storage! If you have any further questions, please give us a call. We're happy to help!
I've used this company multiple times over the years. Clean, reliable, inexpensive, friendly.
Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything about the unit, buildings housing them, customer service and Letha the manager in particular are wonderful. The rate simply became unaffordable for me after the 1st rate hike.
Employee here is awesome. I like this place.
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AC Self Storage has been my first experience with a storage unit and I have to say that my expectations were blown away. They have a very clean facility that is also price friendly. The best part of my experience was by far though was how I was treated by the staff. From the moment I made the first call and spoke with Gilbert until the moment I was signing lease in the office with Mike and Leatha I felt nothing but care and respect from the team. We also enjoyed a few jokes lol. If you are looking for a place to store your belongings while also receiving wonderful customer care look no further!
Hi Isaiah , thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Ac storage is one of the places that I would stay.
All units are clean I’ve been here a little while now Leatha and mike are super helpful if you have
Question. I’ve move few times before coming here
Other places just didn’t cut it for me. Hours of the facility are awesome. Above all AC storage facility mike and Leatha are great. THANK YOU GUYS.
Victor, we see you only rated us one star and we would like to hear what we could have done better. Please email your account and contact information to
[email protected] and we will have someone from our team reach out to you.
Very friendly. Easy to work with. Clean sites
Hi Joe, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Clean, safe, secure, well maintained property. Nice, experienced, great customer service and efficient staff! Would definitely use them again!
Hi Christine, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Leatha was an absolute gem in helping me get set up and close my account. 10/10 I RECOMMEND THIS FACILITY
Hello Ashley, we're happy you found our staff to be so supportive during your experience here at Ac Self Storage. We are always more than happy to assist you if anything else comes up. Take care!
Been a customer for years with multiple units. Staff has always been helpful. Facility, bathrooms have always been clean. Never moisture issues.
The staff were very kind and helpful to me.
Hi Cassale, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The office staff is very friendly and accommodating.
Hi Kelly, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Safe and clean environment, helpful and professional staff on site.
Friendly office staff, safe, clean facility.
Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great looking place.
Hi Matthew, we really appreciate your positive review! Thank you, and have a fantastic day!
It was a very clean and professional experience
Hi Laura, thank you so much for your positive comments about Ac Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been a customer of AC Storage In Rohnert Park for almost two decades. The only thing that keeps me staying there with my two units is Leatha Ruppert, the site manager--she is WONDERFUL!!! She takes care of the facility and her customers. She is kind, always with a smile and always resolves my issues. The Management by CubeSmart is less helpful and constantly raises rents, no matter how long we have rented from them, but Leatha makes it worthwhile or us to stay where we are. I highly recommend renting from her.
Simply Perfection in every way
Hello, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, thank you for the high-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Muy buen lugar yo no tenido ningún problema con ellos mientras que yo pague si no pagó me corren todo con responsabilidad muy buen lugar
Fantastic place. Very helpful and easy to work with.
The woman that assisted me. She was very helpful and pleasant.
The storage was clean, safe and free of pests and rodents, the best part is Lieta, the manager. She was always available, friendly, & helpful. She would go over and above to help. This was so different than dealing with storage facilities in the past. I would highly recommended this place for your storage needs. I know I sound like an ad but I it really was a good experience, even if costs did go up quite a bit, they were comparable.
Fast response. Very friendly associate worked to find exactly what I wanted.
There to help a friend it was very neat and spacious and yeah
Leatha and Michael provided a safe, convenient and clean place for me to store my things. They provided great customer service for over 2 years!
Friendly service and area is always clean. Great location and easy to pack items and leave.
Well maintained facility, clean, safe, easy access and staff is exceptional.
Joanie D, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future.
Best wishes,
Ac Self Storage
Hi Rena, thank you for the high star rating! Please let us know if there is anything we can do for you; we are more than happy to help!
Clean storage, great and responsive service
David, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff was always pleasant and helpful. Storage space was clean snd well lit.
Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great no problems
Hi Arthur, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Excellent facility! Very clean office and grounds, climate controlled main building (those units are climate controlled and there are units that are not) They do have online enrollment that can be done completely contactless including move in, we did go in because we wanted to look at the units available in person. My fiance and I were both allowed to go look at the units but only one of us was allowed to go into the office to sign everything and pay. Has an automatic gate that you get a code for that lets you in and out of the gates. Gate hours are awesome from 6 am to 10 pm (she says to try to leave by 9:45 though because it costs you if you have to get her to open the gate if you're late to leave and it costs you $50 on your next bill also) Wonderful experience overall. Right next to Graton Casino so convenient location in RP. Highly recommend!
Call It Whatever, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.
Clean facility, friendly people.
Best storage place, super safe, great service, elevator access and climate control for storage. Clean Restrooms.
Hi Adrian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I couldn't be happier about my choice in renting from this storage company. The staff is very very kind and pleasant to rent from. Super clean nice units and grounds without a lot of riff raff...
The people running the facility were always friendly and helpful. It was always clean. I felt safe going there by myself.
Great place manager is awesome
Always gave me a heads up on my bill before late charges...
Joseph, we see you only rated us three stars and we would like to hear what we could have done better. Please reach out to us at
[email protected] to share your experience. We appreciate your feedback!
Very polite and helpful staff. Clean secure units.
Great staff and safe location
The receptionist/manager was very courteous and made securing my unit easy.
Leetha, thank you!!!
Fabulous. Awesome customer service.
I'm very please with the Rohnert Park AC Self Storage/CubeSpace facility. I got a 10 x10 indoor unit with an internet special $10 monthly discount for the first 6 mos. I was told that after the first six months the contract shifts to a 12 month agreement. The facility is well maintained, clean, and easy to access. I found adequate parking, and carts when I moved in. The property manager was friendly and gave a clear explanation of rental terms and rules, and hours. There is an onsite resident manager. Note: They have continuous background music playing throughout the indoor units. (I personally prefer silence.)
The manager is the sweetest and the facility is great
Very good experience. Would recommend this place
Couldn't have had a better experience! Mike and Lisa at the front were so kind and great to talk to! They showed me around and answered all of my questions. The facility was clean and well protected. It was also really easy to sign the lease! The price of our unit was the least expensive I could find.
The only downside is that the gate locks by 10pm & if you don't make it out in time, you're charged $50. Personally, not a problem for me.
Excellent service. And prompt
Great customer service provided by Leatha. She is terrific~both professional and likeable!
This place is the best! Service is excellent, installations are clean. I'm very satisfied with this place and I highly recommend it!
So happy with the service here! I used their storage for 2 years before I moved away and was extremely happy with the staff and the service I received. I definitely recommend this over other storage rooms in the area!
Great customer service, great prices, and a safe place to store your valuables!
Very clean, great price, very secure, and top-notch staff. Outstanding customer service!! Best storage facility I have ever rented from. I’d give them 10 stars if I could.
Very clean units, clean bathroom, Leatha and Michael are great in the office!
Clean and convenient. Excellent office assistance from Leatha. Very friendly and knowledgeable.
American Mini Storage is a great easy way to find a storage unit for your items. The online reservation was simple and quick and the customer service at the actually facility was amazing.
CubeSmart Rohnert Park is clean and well kept. The staff is courteous and professional. I highly recommend.
Best storage facility! Highly recommended! Friendly staff and nice security.
Leatha, the on-site manager, could not have been more engaging or helpful. She stepped me through all the processes and provided little tips about accessing the property, storing items, and ensuring I had a thorough knowledge of the facility.
Best storage experience ever. The staff are amazing, especially Leatha who is the sweetest. My stuff was so safe here, I never felt I had to worry, and every time I came by I had an easy experience. Would definitely recommend and use again.
Clean, easy access and able to access till late, works great with my work hours, and love the drive in to load and unload.
Nice and clean but expensive
We are sorry to read this. We are competitively priced in your area and our prices also reflect the features and amenities that you have access to such as the move in truck. However, we would like to look into this further for you. Please email your contact information to
[email protected] so someone from our team can reach out to you. Hope to hear from you soon.
Hello Patrick, we noticed that you only rated us 3 stars. If there was anything we could have done to make your stay better, please email us at
[email protected] as we would love to hear about your experience. We look forward to hearing from you soon!
Leatha is a first class operator, great experience so far!
Well maintained storage facility. Love the climate controlled units. Would give it 5 stars except they keep increasing rates each year.
My experience moving from one unit to another was very positive, quick and easy. The staff at the CubeSmart in Rohnert Park assisted me with a very professional attitude. They always take the time to contact me when there is a new space available. Nice clean facility. The music in those long storage corridors keep one from getting bored! Thanks much as I always come back to rent! Ted from Sebastopol.
I had a great experience at CubeSmart in Rohnert Park, CA. Leatha Ruppert was very thorough in explaining everything to me. The site was also very clean and well kept. I would refer them to any of my friends.
Used CubeSmart for nearly 4 years, and they were always good to us. Ended up moving out as we were able to build a storage shed at home, and the stuff we had would fit in that. Prices do creep up occasionally, but even after all of that time, stuff that had been in there since the beginning was perfectly fine.
We have stored our motorhome here for about 9 months and with every interaction Letha and Michael have been so professional and kind. The facilities are immaculate and seem very safe. We pay by the year and can't imagine using anyone else, even though we drive from San Francisco just to park here. We highly recommend them.
Michael was so helpful. He made the application process smooth and easy and fun.
I have had my mother's household things in the climate controlled building for over ten years. Everything stayed in great condition, as if it were still in her home...probably better - no dust! The security is fabulous and the people running this are very helpful and kind. I'd highly recommend it to anyone.
Cubesmart has the best customer service!
This place is fantastic. The staff is very friendly and helpful. The place is the cleanest storage business I have ever seen. I cannot recommend them highly enough. Top notch security and great hours as well.