The gentleman that helped my daughter was so charming I think his name was Derek or my future son in law . Either way he was very helpful.
Hi Miss, your feedback is highly appreciated. Thank you for the review!
I came in a few weeks back and the gentleman that helped me was what every customer hopes for . It's not easy moving yet he made it seem ok . Thanks you Derick I'm not sure how you spell it .
Hi Guy, we appreciate the kind words and are glad we could provide you with a positive experience!
Couldn't have gone any better . Thanks Derek for meeting me on your lunch break.
Hello Willie, thank you so much for leaving us a great review!
Excellent service Derek Google going to help us it was awesome easy I was impressed with his professionalism hes is the manager over at Lombardi Court
Hi Flanagan, we are thrilled that you had a positive experience with us!
these guys are so easy to work with. glad I found them.
Hello Logan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hi Mari, we appreciate the rating and are glad we could provide you with a positive experience!
Maxwell is the best! Got me in and out quickly and efficiently!
Hello Colton, thank you so much for your kind words! We appreciate you sharing your experience with us!
Getting a storage room was a breeze. Derek the guy who helped me was patient and very informative. There drive up access rates from what I have seen are better than anywhere else and this was why I choose them but it is nice to know that the staff is helpful and pretty quick at getting you set up with a unit. I appreciate that and thank you Derek for helping me and having my dad pay over the phone for me.
Hello Sabrina, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Wow. Derek could give a masterclass in managing a storage company (or quite possibly any company), although he’s far too busy for that. This guy has, what seems to be, a constant stream of clients coming through the door, but remains composed, focused, professional yet friendly and unrushed; just taking care of the person in front of him. And let me tell you, I gave him a hard time on the phone, yet he was super nice to me when I got there. This is exactly the kind of guy that deserves to be higher up in a company, but is likely far too valuable right where he is. At the very least Derek deserves major recognition and raise from what I saw… Thanks for the superior service, Derek!
Thank you so much for your kind words, Christine. We really appreciate you taking the time out to share your experience with us.
Excellent service.
Hello Imelda, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great customer service. Clean units and good security!
Hi Judy, we appreciate the kind words and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Jesus! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Called in to price check. Derek answered all my questions on point, quickly. Very nice and helpful
Hi Letty, your feedback is highly appreciated. Thank you for the review!
Derek was very helpful Was willing to walk to my unit with me in the pouring rain All around great experience!
Hello Jht, thank you so much for leaving us a great review!
Fast and helpful
Hi Motionboy, we are thrilled that you had a positive experience with us!
I had worse experiences with Dan I felt discriminated by him and felt that my presence bother him. Went to the office and spoke with Derek who apologize for Dans behavior. Derek definitely provided customer service. Thank you Derek for taking care of the issue I had.
Hello Rnkcon, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Just went in and added another smaller storage space as we're doing some repairs at our house. Nice younger guy in the office was professional and did a great job getting everything set up. Appreciate it!
Hello Lynette, thank you so much for your kind words! We appreciate you sharing your experience with us!
Just rented a unit! It was way quicker than I thought it was going to take. The manager Derik was very nice!
Hello Sam, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I am moving from the Santa Rosa Avenue US Storage sight, to the Lombardi US Storage.
Derek is very nice and the prices are a lot better at the Lombardi sight, than S.R. Ave.
Derek is very friendly and accommodating to my storage needs of a drive up unit for a very reasonable price.
Thank you Derek!😊👍
I will miss Erin at the S.R. Ave. sight but she is now working for the wine storage side.
Thank you so much for your kind words, Zoe. We really appreciate you taking the time out to share your experience with us.
Found a good place to put my stuff for a while :)
Hello Fox, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great staff and clean facilities along with easy check in process is all you could ask for!
Hello James, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Derek was so professional and handled everything I need flawlessly
Hi Shya, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Ppatricks, thank you so much for rating your experience with us so highly!
Hello Sr, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Had the very best experience with Derek, who answered all my questions and smoothed the way for me with the tricky and daunting business of moving my household things! Five stars! Thank you, Derek. I’m a happy camper.
Hi Katherine, your feedback is highly appreciated. Thank you for the review!
Ty Derek you were a great help
Hello Nikki, thank you so much for leaving us a great review!
Derek the Manager is soo Awesome! He helped me consolidate my units to be more proficient and Save money 💰 💰 💰 he is truly an Asset to US Storage! Thank you Soo much! Joseph Phillips
Hi Joseph, we are thrilled that you had a positive experience with us!
Hello Barry, your feedback is highly appreciated. Thank you so much for the review!
Great service! Showed me a few units and had a great attitude!
Hello Saul, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Super easy and very efficient thank you
Hello Audry, thank you so much for your kind words! We appreciate you sharing your experience with us!
Thank you so much for all your help with getting us set up
Hello Brittany, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Positive attitude and helpful.
Thank you so much for your kind words, Sold. We really appreciate you taking the time out to share your experience with us.
Hi Travis, we appreciate the rating and are glad we could provide you with a positive experience!
Great service,
Hello Heck-2, thank you so much for your feedback! We appreciate you sharing your experience with us!
Dan was extremely helpful and professional. He helped my mother and I with a storage unit that belonged to my late uncle.
Hello Kyle, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Derek is a good guy and made renting a unit here very easy. No complaints.
Hi Volker, we appreciate the kind words and are glad we could provide you with a positive experience!
The whole sign up process was fast and easy. The staff has excellent customer service skills and the price is very reasonable.
Hi Paula, your feedback is highly appreciated. Thank you for the review!
Thank you so much for your kind rating, Hut! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Dan was very knowledgeable and helpful both over the phone and in person to finalize our storage rental.
Hello Heather, thank you so much for leaving us a great review!
Nice new employee Dan, I just met today. Very pleasant! Very helpful.
Hi Helen, we are thrilled that you had a positive experience with us!
I wasn’t able to tap to pay, which is understandable but then I wasn’t able to pay with my husband’s card manually. Your employee did explain why but it was just annoying having to go grab cash. Maybe ask how potential clients are paying before we show up. You know, just to save everyone some time.
Hello Tatiana, thank you for rating our Santa Rosa facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
Great
Hello William, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Derek was very nice he explained everything clearly ,I felt comfortable He was very easy to talk with. He kept everything real 💯
Hello Karen, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very helpful and kind.
We were renting a unit at the end of day and Dan made it work.
Thank you Dan!
Hello Larry, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Good storage space, but just beware that when you move out, if you're still in the unit after the 5th of the month, they say you owe for the full month. So your deposit will go towards the rest of the month and you probably won't get a deposit back. Took me a few phone calls to find that out (after asking 'where's my deposit?') but that is there policy, so just make sure to have the unit clear by the 5th of the month.
Hello Danny, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Alondra, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Marie, your feedback is highly appreciated. Thank you so much for the review!
Hi, Simona. Your feedback is highly appreciated. Thank you so much for the review!
Very nice storage is a good location and the staff very helpfully !!
They have good deals and many sizes
Derek is fabulous!!!!
Best ever
Excellent
I would have to say derek long has a great personality and great customer skills always friendly remembered my name very attentive to his guest thank you derek for being so kind keep up the good work I look forward to coming in and paying my bill you just don't get customer satisfaction like this anymore.
Thanks derek
I will definitely spred the word
Derek is superb. He is friendly, professional, and extremely helpful.
Derek, thank you for such a wonderful service.
Very nice, helpful & friendly
Had an excellent experience storing our things at south point, good customer service would
recommend.
I’ve been using this facility to store my belongings for over a decade. Great security no leaks no rodents super friendly dedicated staff especially Gina.
7 yrs a customer. Great staff.
Best place to store your belongings and the staff is super friendly and helpful!
This place is nice. It's clean, good price. Every roll up door has an alarm trigger on them. So if your code is not entered at the gate and someone breaks into your unit. They get notified.
Customer service is professional N accommodating. Been there since 2017. Tubs Fire😪
Upgrade still have to pay for the deposit have to wait 14 Days to get the other one back
Clean friendly affordable and great security. All -n- all nothing negative about this storage place. Great people and everything if I could I would give 10 out of 10 star's
It has been a God sent 2 keep my things safe. It is a great place.
Clean, well maintained, good staff low rates
Very clean, well organized. Helpful staff and reasonable price.
I recommend South Point Storage.
The price is very reasonable, security is very good, very clean, no problems with water, rodents or insects. I used their moving truck to move in, a great help. The office staff is very professional and knowledgeable. I recieved my security deposit back promptly. ☆☆☆☆☆
service and rates are the best around.
Kind friendly desk agents
Easy to work with convenient open late nice spaciousness spacious units
We like this place, good management. Payment options need to be improved but they've been good to us.
Reasonable rates, clean, secure and friendly staff.
Every time I need storage this is where I rent, it is family owned, the pricing is reasonable, security cameras, alarms on the storage shed doors, security gates.
Biggest self storage I've ever seen, and the only self storage I've over seen that had units on a second floor with a lift.
Surprisingly good prices, friendly and helpful staff, and units that are fully up to date; proper security measures, insulation, plenty of space to drive up (and past other people). Definitely recommend.
Good people ,reasonable prices. Feels safe.
Great people been with them for years!
Awesome facility. Very clean and secure. Great office staff too!
Great lockers with reasonable prices.
The best place for storage, clean.
Decently priced with a friendly staff.
It opened early and closed late. The people left you alone and there was a bathroom
Decent enough. Felt like a secure place, not to high price.
Been here many times with my daughter, although I do not have a space she does. It is always clean, safe & the staff has been friendly.. I highly recommend
Fare prices great security helpful staff
Very nice clean place. And family oriented
Clean well-kept place with good security.
My choice for storage space for the last 7 years. Fair Prices, great staff and well maintained units. These folks are who you want watching your stuff.
I keeps my stuff here for a reason . it's safe and Tweaker Free !
Nice, clean, and affordable.
Best storage in santa Rosa. Lost one star. Lack of communication. At fault 50 50 but im the one who had to pay. I pay they get minus 1 star.
Best storage facility in Sonoma county
Very respectful and nice staff would recommend them to anyone.
Security was great my stuff was my stuff was safe
Practical, easy, clean, safe
Great rates. Helpful and friendly staff.
These guys are amazing, flexible and understanding! Moving can be super stressful but the staff here makes it easier. Thank you!!
This Business does not accept credit cards or debit cards. They only take cash or checks.
The office staff is always courteous and friendly. The cleanest well lighted storage units I have ever rented. Staff are also very helpful and informative.
Very reasonable prices and the site is very clean as well as the storage units themselves.
This is the best storage in all Sonoma county. They are open until 8pm in case you work all day. The staff are very nice. They don't jump the price up after 6 mos. All good!