Kind, friendly, good communication, very informational
Thank you so much for your kind words, Hailey. We really appreciate you taking the time out to share your experience with us.
Liz is always very helpful and does a great job taking care of us.
Hello Jonathan, thank you so much for your feedback! We appreciate you sharing your experience with us!
Liz was super helpful and accommodating when my fiancée and i were trying to switch between locations. The facilities were always clean and secure, and they are also very responsive and helpful at this location!
Hello Liyah, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Very easy to get unit and went smooth.
Hi Kadyn, we appreciate the kind words and are glad we could provide you with a positive experience!
Awesome service from all that work here. The unit was great and our things were safe.
Thanks!
Hi Carol, your feedback is highly appreciated. Thank you for the review!
Good experience.
Hello Ilya, thank you so much for leaving us a great review!
I highly recommend this storage facility. The property is clean, well maintained, secure, and very easy to access. I especially appreciate the gated entry and the alarms connected to each storage unit, which provide extra peace of mind.
Both the property manager Liz, and her coworker (whose name I unfortunately can't remember) were both incredibly kind, helpful, and professional. They made the entire process easy and stress-free.
If you're looking for a storage facility that is clean, secure, accessible, and staffed by genuinely caring people, this is an excellent choice.
Hi C, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating, Louise! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Fabulous management, clean secure units, accessible all year long. They do a fabulous job of keeping your unit accessible even with lots of snow.
Hello Deb, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Zoe, thank you so much for rating your experience with us so highly!
Excellent customer service. Very pleased with service and discounts
Hello Brandon, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great customer service 👏 safe and secure!
Hello Bonnie, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Natasha, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Friendly first encounter. Clean and secure facility. Great first impression.
Hello Dave, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Great
Thank you so much for your kind words, Jerry. We really appreciate you taking the time out to share your experience with us.
Very helpful! Molly and Liz were great.
Hello Stacey, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hi Kristen, we appreciate the rating and are glad we could provide you with a positive experience!
So helpful and nice!
Hello Kristin, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Thank you so much for your kind rating, L! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Excellent customer service!!!
Hi Kathie, we appreciate the kind words and are glad we could provide you with a positive experience!
A wonderful experience with Liz showing us the grounds and obtaining the perfect storage units to rent for our assets. Clean facility, safe area with auto lights, and friendly staff.
Hi Kimberly, your feedback is highly appreciated. Thank you for the review!
Great place, made it very easy to get a unit. Recommend! Great price as well
Hello Call2haul, thank you so much for leaving us a great review!
I absolutely love this storage unit! Anytime I have moved I have come here to rent out a unit. The front desk ladies have always been so supportive and helpful with any questions I have, and have made my move in and out go so smoothly! I will DEFINITELY be coming back in the future!
Hi Brandi, we are thrilled that you had a positive experience with us!
Liz was Very Helpful
Hello Jayme, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Liz was very helpful!
Hello Joe, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great job!
Thank you so much for your kind words, Brett. We really appreciate you taking the time out to share your experience with us.
Gene was very helpful, pleasant and kind when I met him in the office. Walked me through all the paperwork and to the door of my unit. Explained all the paperwork and was very helpful. 👍😁 thank you for all your help
Hello Christina, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Clean and friendly staff. Liz was a joy to work with.
Hello Conrad, thank you so much for your feedback! We appreciate you sharing your experience with us!
Liz Was helpful, kind,understanding and Very Honorable with communication skills !
Hello Mitchel, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Such a great experience today! Thank you for all the help.
Hi Megan, we appreciate the kind words and are glad we could provide you with a positive experience!
Liz is absolutely amazing! She has been so awesome to work with. Was extremely helpful!
Hi Jason, your feedback is highly appreciated. Thank you for the review!
Hello David, your feedback is highly appreciated. Thank you so much for the review!
Excellent check-in!
Hello Terry, thank you so much for leaving us a great review!
Hi Randi, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Debbie! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Staff is helpful and professional. The space is as secure as any I've used and very, very clean all the way around from the office to the storage area. Highly recommend if you need s story space in the Brainerd Lakes area.
Hi David, we are thrilled that you had a positive experience with us!
Great place for storage! Climate control is excellent! Security is great! Easy entrance and exit! Clean and well taken care of. Excellent staff too.
Hello Rissika, thank you so much for your kind words! We appreciate you sharing your experience with us!
Finally have the time to do this. Liz has always treated me with kindness the bathroom was clean every time I got my boat. Few years ago. I have to say it was the first time I ever got my boat out at at night and then the lighting was so great I was able to see everything that needed to be done.
Hello Jim, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Definitely recommend this place if you need to store items of importance where you need climate control and safety. Security gate is grate and security of the building is great too!
Thank you so much for your kind words, Spande's. We really appreciate you taking the time out to share your experience with us.
Liz, helped out my today as I live in Colorado and my father had to move. She was so amazing bless her heart! She walked my dad through the process it made him feel like he was younger again. He boasted on how well she kept the place clean. He even told me that he had to have help several times to get through the gate. I will be doing more business with US storage if I ever need a storage unit
Hello K, thank you so much for your feedback! We appreciate you sharing your experience with us!
Amazing place!!! Love Liz she’s always so helpful and kind and knowledgeable. Everything is always tidy and kept up. Love the climate control units. Just what we needed.
Hello Krissie, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Liz was wonderful, gave a lot of information about the unit I was renting, would definitely be coming back
Hi Hunter, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Chris, thank you so much for rating your experience with us so highly!
The storage unit itself is amazing, and we have one in the climate control for winter. Liz was so helpful and made everything so easy. We felt so nice knowing that our stuff is safe here. We came back to get another unit a year later because we loved this place so much.
Hi Savaiya, your feedback is highly appreciated. Thank you for the review!
very helpful
Hello Terry, thank you so much for leaving us a great review!
Hello Abigail, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Great unit. Very clean and polite.
Hi Holt, we are thrilled that you had a positive experience with us!
Liz was very nice to me and got me checked in quick!
Hello Andy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Liz was great and helped me get set up promptly!
Hello Gracelyn, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Adam, your feedback is highly appreciated. Thank you so much for the review!
Hello Kris, thank you for rating our Brainerd facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
Hi Brian, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Donald! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Hello Melissa, thank you so much for rating your experience with us so highly!
Hello John, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Easy check in. Great service and storage.
Hi Troy, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Seth, your feedback is highly appreciated. Thank you so much for the review!
Hi Haley, we appreciate the rating and are glad we could provide you with a positive experience!
Very good! Very Helpful!!
Hi Kayla, your feedback is highly appreciated. Thank you for the review!
Easy transaction. Agent was very professional and helpful. Everything completed in minutes.
Hello Steven, thank you so much for leaving us a great review!
I highly recommend US Storage facility in Baxter, MN. I recently rented a heated storage space to put my Corvette in for the winter. Gene and Lisa are highly knowledgeable and good people. The facility is well maintained and very clean! Google only allows up to 5 stars ⭐️ ⭐️🌟🌟🌟 but I’d give them even more if I could. You will be well taken care of with any of your storage needs at this facility!
Hi Robert, we are thrilled that you had a positive experience with us!
This is the BEST storage company I've ever worked with over the past 30 years. Liz and Gene run a very service focused business with professionalism, courtesy and a positive attitude. They are terrific to work with for many years! I cannot say enough good things about them. Thank you to Liz and Gene!
W Kelly - Nisswa Mn.
Hello Warren, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I had a really great experience working with Gene in the past. So great, I decided to rent another storage unit from us storage again. Gene answered every question I had. He was very polite he got me a unit within a matter of minutes. I am very impressed with his professionalism. Thank you for making my experience great once again.
Hello Shane, thank you so much for your kind words! We appreciate you sharing your experience with us!
Liz privided Very friendly service, with clear and concise explanation of sevic3s provided and overall expectations.
Hello Mason, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
great job Liz!
Thank you so much for your kind words, Pete. We really appreciate you taking the time out to share your experience with us.
Hello Kris, thank you so much for rating your experience with us so highly!
This location is amazing and top notch! I only needed to rent for a couple months but the location was great. The cleanliness and security was great for any time I came in. But foremost was Liz in the office who was always helpful, kind and a great sense of humor and customer service! This lady deserves so many more positive reviews as I have witnessed her serving other customers and her knowledge, kindness and great customer service shine at all times! Keep up the great work Liz!!
Hello Tami, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great check in process- Liz explained everything clearly and was very professional!
Hello Lucy, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Rita, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Liz was very helpful, and courteous
Hi Ken, your feedback is highly appreciated. Thank you for the review!
Would definitely store here again! I felt very secure keeping all my stuff here! Great place!
Hello Rebecca, thank you so much for leaving us a great review!
Liz was great. Very helpful. Very nice storage unit.
Hi Richard, we are thrilled that you had a positive experience with us!
⭐⭐⭐⭐⭐
We had a great experience with U.S. Storage in Brainerd. Gene and Liz are incredibly nice and accommodating—Liz even called us personally when there was only one unit left so we wouldn’t miss out. The facility is clean, secure, and easy to access. They were also great about coordinating with our mover, Lakes Area Moving, who originally recommended them to us. Everything about the process was smooth and stress-free. Highly recommend!
Hello Kerry, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Jessica, your feedback is highly appreciated. Thank you so much for the review!
Liz is always so nice and helpful would recommend we had to end our unit do to saving money but we loved Liz and the storage unit 10/10 would recommend
Hello Necole, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very clean units, professional and wonderful staff. Liz is awesome!
Hello Autumn, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The place was always clean and the people were always nice and friendly
Thank you so much for your kind words, Kenneth. We really appreciate you taking the time out to share your experience with us.
Hi Knitting, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Mark! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Gene provided exceptional costumer service! Thank you for your help!
Hello Ben, thank you so much for your feedback! We appreciate you sharing your experience with us!
We love our storage unit here very clean area and easy access. Liz is wonderful for any help we need!
Hello Mattison, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Liz is kind and knowledgeable. The move in process was quick and thorough.
Hi Beckylynn, we appreciate the kind words and are glad we could provide you with a positive experience!
Gene and Liz are wonderful people. They r always helpful. They keep their business very clean.
Hi Lynette, your feedback is highly appreciated. Thank you for the review!
loved this place !! great workers, very clean,very secure, 10/10 !
Hello Nic, thank you so much for leaving us a great review!
Liz was SO helpful, she was ready for me when I walked in and it made the experience so much easier!
Hi Emerald, we are thrilled that you had a positive experience with us!
Liz was great! Super customer service and very helpful and friendly.
Got the unit Sept 1, 2024 and just gave notice today as we no longer need the unit. Have spent a lot of time taking items over to the unit and the service has been spectacular. Liz has answered questions and helped us with everything and all with a smile!😃
Hello Stacy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Morgan, thank you so much for rating your experience with us so highly!
Super easy and quick. Gene did a phenomenal job getting me into the unit. Prices are way better than others and it's secure :)
Hello Chelsea, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello James, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Liz is great!
Hello Amy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Liz was great to work with and made it a seamless transaction!
Thank you so much for your kind words, Nacole. We really appreciate you taking the time out to share your experience with us.
Liz was super great!
Hello Nick, thank you so much for your feedback! We appreciate you sharing your experience with us!
Was nice and was willing to explain further and answer any questions
Hello Brady, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great experience.
Hi Joey, we appreciate the kind words and are glad we could provide you with a positive experience!
Very helpful!
Hi Kym, your feedback is highly appreciated. Thank you for the review!
Very kind, and knowledgeable.
Overall, a great experience!
Hello Umd, thank you so much for leaving us a great review!
Just rented from Liz on a great Family referral. Liz is fantastic! She went through the gate code with us and took us to our unit and showed us how all worked. Love the security of the gates and that they are locked at night. Liz is great! Thank you!
Hi Laurie, we are thrilled that you had a positive experience with us!
Wonderful service, Liz helped us out in a pinch and was very informative!
Hello Lindsey, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Gene was so very helpful in helping us secure a storage unit. Explained everything so very well. 5 stars and above!!
Hello Louise, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Brian, thank you so much for rating your experience with us so highly!
Hello Lo, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Great customer service and the place is very clean and smells amazing!!!
Thank you so much for your kind words, Jaykwon. We really appreciate you taking the time out to share your experience with us.
Hello Kris, your feedback is highly appreciated. Thank you so much for the review!
Hi Leola, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Carrie! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Everything went smooth and quickly!
Hello Angie, thank you so much for your feedback! We appreciate you sharing your experience with us!
Liz is the bomb. What a great experience renting with her
Hello F, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Stacey, thank you so much for rating your experience with us so highly!
Great experience. Liz was excellent to work with. Nice and clean facility
Hi Ginger, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Daniel, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Tasha, your feedback is highly appreciated. Thank you so much for the review!
Hi Rita, we appreciate the rating and are glad we could provide you with a positive experience!
5 Stars – Liz is Outstanding!
Liz at US Storage Center was incredibly helpful from start to finish. She made the whole process smooth, answered all my questions clearly, and went out of her way to make sure I had the right unit for my needs. You don’t always get service like that anymore—she was professional, friendly, and efficient. Highly recommend this location, especially if Liz is the one helping you out.
Hi Jeremy, your feedback is highly appreciated. Thank you for the review!
Had a great experience setting up everything for my storage unit. Liz was very friendly and thorough with all of the information I needed. So glad I decided to go with them for my storage unit.
Hello Jessica, thank you so much for leaving us a great review!
Very quick n speedy. Great experience here
Hi Jana, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating, Paul! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
US Storage makes the process of renting space very easy. I recommend them to anyone in need of safe and clean storage space.
Hello Kevin, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very friendly
Hello Craig, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Janna, thank you so much for rating your experience with us so highly!
All went well, Liz was very helpful and informative, not only sign in day but each time I talked with her on the phone. Very much appreciated!
Hello Ron, thank you so much for your feedback! We appreciate you sharing your experience with us!
Very nice storage units!
Hello Jane, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Jen was a great help and very Friendly!
Hi Kaylyn, we appreciate the kind words and are glad we could provide you with a positive experience!
Great service and garages, Thankyou
Hi Nathan, your feedback is highly appreciated. Thank you for the review!
Very helpful and pleasant.
Enjoyable experience.
Hi Randy, we are thrilled that you had a positive experience with us!
I reserved my unit online, it was very simple and user-friendly. Upon arriving to the location, the staff was extremely friendly and helpful. They were proactive by answering many questions that I didn't even know I had, at the time. I feel very safe and valued renting here. Thank you!
Hello Courtney, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Facilities are super clean, staff is extremely helpful and access to get into the facility is easy but also gated for security. Liz is always so helpful too!
Hi Michelle, your feedback is highly appreciated. Thank you for the review!
Hello Ashe, your feedback is highly appreciated. Thank you so much for the review!
Excellent service. Very helpful.
Thank you so much for your kind words, Megan. We really appreciate you taking the time out to share your experience with us.
Thank you so much for your kind rating, Kenny! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Excellent customer service. Couldn't be better! She walked me through this process very well.
Hello Patricia, thank you so much for your feedback! We appreciate you sharing your experience with us!
Liz was a delight when I came in and very helpful. Made the storage experience seamless!
Thank you so much for your kind words, Misty. We really appreciate you taking the time out to share your experience with us.
Top Notch. Great personality and they do their job! Clean and spacious storage units. Highly recommend.
Hello Amanda, your review is appreciated. Thank you for sharing your experience with us!
Human answered the phone and was able to answer all my questions!
Liz was so kind and informative when I came in to pay! So very helpful!!!
Thank you!!!
Liz was super helpful and kind! Loved how easy and fast it was
Liz showed us B121 and all looked good
Very clean and well run facility.
Liz made the sign in process as easy as it can get. She was very knowledgeable and helped each step of the way
Great, clean units! Friendly staff.
Liz was helping me get a storage unit today and she was very helpful kind and was easy to understand
The property manager, Liz, is great at her job!
Liz is great, smooth process!
Liz was very helpful and kind with starting us with a storage unit! She’s awesome!
I am really impressed with US Storage Centers in Brainerd, MN. Everyone I dealt with was friendly and very professional! My unit was clean and move-in ready and easy to access! My only suggestion would be to have extra carts available. I recently had to take some boxes out and the cart was being used. Took me a little longer to complete my task, but overall I'm extremely impressed!
Gene and Liz were of great help. Thank you!
The office staff were great and explained everything I needed to know. Very clean facility
Liz and gene were great to work with!
Very helpful, knowledgeable, and friendly. Answered all questions.
Liz was most helpful and cheery when helping me find a new storage unit. Yes, I am a returning customer and have been happy with my experience in the past. I like the staff, the security, and the clean storage unit. And the price.
The Brainerd US storage Center is the best storage facility in the area! Have been using their facility for over 5 years. It is very clean with great units. They also have climate controlled units which I use. Snow is always removed right away. Gene and Liz are great managers! They are wonderful people and very friendly. Highly recommend!
Gene was wonderful and so helpful, explained everything perfectly. Very impressed, and it is appreciated! Will be referring everyone.
Awesome to work with! Very helpful and polite.
Gene and Liz are amazing. They provided me with all the answers I needed and provided excellent customer service.
Great place. Nice storage unit. Nice customer service.
Very nice and helpful, explained everything well!
The Customer service is terrific. As a new customer they went above and beyond to make feel welcome. They completely managed my storage needs and suggested a few tips to make it all go as smoothly as possible
I strongly encourage you to go straight to this company for storage needs and planning. They have helped me tremendously to go thru a completely painless move.
Gene and staff have been super helpful, even staying past office hours as I was running late after 3 days on the road moving to the area! Facility is well lit, clean, and the covered aisles make accessing the unit much more comfortable than standard drive up open air facilities. Glad I don't have to worry about getting drenched or slipping on snow and ice in winter!
Liz and Gene have been nothing but helpful getting in to my new rental unit!
Friendly staff and nice facility. Liz is very friendly and knowledgeable with questions asked. Thank you, Liz!
Great facility! We are a- repeat customer. Helpful, responsive to requests, clean units.
Great experience at this US Storage. Clean, nice units. Friendly staff. Would definitely recommend!
11/20/23
Excellent service. Excellent experience every time I call or go to the site.
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9/23
Excellent experience signing up for storage unit. Manager explained use of facilities and my unit. Easy to work with US Storage Centers in Brainerd, MN.
I found the staff to be very helpful. All the units have been in have been clean and very well maintained also there's a cover over the units where the snow won't get in very convenient also the climate controlled units are very well-maintained and cleaned also. Very nice for the money.
Liz was on top of things. I felt confident that this is the place for me to store my things. She knew her products I am very pleased ☺️
Staff was very friendly and very helpful. Professional and friendly.
This is the place to rent storage space from! Service from Liz is awesome!!
Liz and Gene at the Baxter location were very responsive to our needs and went out of there way to assist us. I needed multiple units and the situation was very fluid on moving day. They were very helpful in making sure I had units available to me.
This is a great facility. The staff - Liz and Gene - are professional and efficient, and go above and beyond to help their customers. They are truly a pleasure to work with.
Super friendly, very helpful.
Very detailed with the contract signing lease. Was very pleasant , professional aswell. She deserves a raise great customer service!. Liz lmberi.
Wonderful experience! Gene and Liz very nice and helpful. Facility is very clean, secure. This business is great to work with. I will definitely store with them if ever needed again. I highly recommend
Super clean spaces, secure and kind people! Best storage place we have been to!
Liz was amazing! She helped me through the process of getting a storage unit! I definitely recommended US Storage Centers in Baxter MN to anyone looking to store their belongings at a nice, clean and well maintained facility.
Excellent customer service and very helpful with direction!
Gene is amazing, super personal, such a happy person. I absolutely loved the interaction with him today. He did an amazing job making me feel welcomed and with all the help getting a unit. If I could give more then 5 stars I would. I highly recommend talking to Gene if you need a unit. Made my day and I walked out with a big smile on my face.
Liz did a great job getting my unit set up
Thanks Gene. You were hugely helpful.
Liz was great!!easy,affordable!
I had a great experience with US Storage 371! They accommodated all of my needs and worked with me with whatever I needed. If I ever need a storage unit in the future, I will definitely be back here!
-Carrie
This is a great place to store items. Safe, secure, great staff, smart systems ... I've never worried about our belongings. Best solution if you need storage in the Brainerd area
Absolutely incredible. I love Gene. He was so sweet, kind and caring. I was a recently single mama, scared and in a new chapter of my life. But Gene, from step 1 to the very end and closing, radiates kindness. They're so kind and friendly here! Worked with me so many times. Every thing was fast, easy and simple.
Great experience, liz at the front was very kind and helpful!
Liz was extremely friendly and helpful. Made the process very easy.
Very friendly staff and efficient paperwork process. Units are well maintained and very cleaned they even have air fresheners in hallways between units for indoor weather controlled storage. It’s the little touches that matter!
Really nice to be able to drive right up to your unit. Super clean facility!
Very helpful wonderful customer service friendly and professional
Hi Druijitzu, thank you for leaving a review. We'd love to hear more about your feedback on our facility. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Gene and Liz made the entire rental process easy and transparent. It was great to have someone at the office to walk through the lease agreement and answer any questions. The space is clean, secure, and it’s great to have a flexible lease agreement.
I stored my belongings here for a long time and never had any problems, my belongings were always safe and secure. Never had any issues at all over the many years I kept my storage unit here. If I should ever need storage in the Brainerd Lakes area I will definitely come back here. Gene is super helpful and kind, he is friendly and welcoming and he keeps these storage units safe. Thanks again Gene!
Nice clean storage friendly people
Gene was very helpful and made the process of rent as smooth as possible. The level of security here is great.
Very professional! I highly recommend the Brainerd facility.
Liz was great and helpful
My husband, Rick, rented a storage unit at US Storage on Hwy 371 in Brainerd, MN today. He felt that he had never been treated better at a self-storage business, and we have rented from several in multiple cities. Gene and Liz from US Storage were very helpful and also very friendly, and walked Rick through every step of the rental process and personally making sure that he gained access through the secure gates and doors. My husband really appreciated the professionalism of Gene and Liz, and gladly recommends this US Storage location for those who need storage space in Brainerd!
Liz was very helpful and spent a lot of time helping me choose the units I needed. Units were also clean and well secured.
Gene and Liz are awesome!
Great knowledgeable manager who knows his stuff
Great service from Gene. Clean location!
This is a great facility with a very secure setting and location. The gentleman that helped us was very friendly and thorough! Would highly recommend 👍
Friendly staff and secure facilities. Only been using this place for a few months but I haven't had any problems at all.
Such a sweetheart and very informative.
Great security. would recommend to everyone!
The staff was excellent. We took care of everything ver quickly. What I also liked was they understand the need to be careful as a result of the covid pandemic. They were open and comfortable explaining what had to be done, how and why. I appreciate that.
Friendly and helpful staff. High security and clean property.
Friendly and attentive staff. Very nice modern facility with great security. Clean and maintained. Excellent choice for your stuff!
Great place to rent a storage unit. Liz was a great help in our rental process.
Somehow my auto credit card payment didn't go through the initial setup so I'm rating this based on the attempts the company made before taking escalated actions against my late balance. I did receive plenty of emails, but I guess I over looked them for one reason or another, but I got a telephone call from Gene. I was rather on the fence about it, but Gene was very patient and cooperative with me and is one of the best Cu representatives next to the last rep I had upon my intial setup. Thanks again Gene!
I have had an excellent experience with the company. I’ve been renting a unit from them for many years. The Hwy 371 North location.Very secure place. Nice, clean, spacious units.The staff is always friendly, polite, and very helpful. Also have been great about contacting renters about the company change and updating paperwork.
I go to the Brainerd 371 facility. These guys have always been great and helpful but they have especially been helpful in the transition to new owners with all the paperwork, new payment processes etc.
Really nice people, great to understand, showed me the units great place
Just purchased a yr of 5x10
The best storage locker place in the lakes area. The security is great a big thing off my mind.
Very nice place, but pricey.
Nice clean units and areas
A storage facility you can trust! Locked secure and tight.