Questions? Chat with us!
Questions? How can we help?
Rent or Hold Your Storage Unit in Minutes.

Available Storage Units

See Size Guides

Location Details


  • Mon 6:00am - 10:00pm
  • Tue 6:00am - 10:00pm
  • Wed 6:00am - 10:00pm
  • Thu 6:00am - 10:00pm
  • Fri 6:00am - 10:00pm
  • Sat 6:00am - 10:00pm
  • Sun 6:00am - 10:00pm


  • Mon 9:30am - 6:00pm
  • Tue 9:30am - 6:00pm
  • Wed 9:30am - 6:00pm
  • Thu 9:30am - 6:00pm
  • Fri 9:30am - 6:00pm
  • Sat 8:00am - 4:00pm
  • Sun Closed


  • Drive Up Access
  • Climate Control
  • Passenger Elevators
  • Electronic Gated Access
  • Video Recording
  • Moving Carts
  • Kure It Certified Location


Hawthorne Storage Units | US Storage Centers

Read More



About this Location

Hawthorne Storage Units

You will find everything you need at our Hawthorne storage facility for your moving and overall self storage convenience. Located just off Taconic State Parkway, our location at 130 Brady Avenue is located in a prime location for your convenience. Not only do our self storage units come in a variety of different sizes, but we also offer climate-controlled units, drive-up access to units, moving carts, a loading dock, and more. The entire storage facility also has 24/7 video recording and there is an electronic access door that can only be accessed by current storage tenants during access hours. Whether you need to store a few extra personal items - like winter clothes and holiday decorations - or would like a space to put extra furniture, we are your storage solution.

Easy Rental Options

Rent your storage unit online or over the phone for a quick move in. 

Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.

  • Month-to-month rentals
  • No credit card required for reservations
  • No deposit required

Facility Locations

We provide services for anyone living in the area, with a majority of our clientele consisting of families and younger demographics. This is based on our proximity to New York Medical College and EF Academy. Our location is also near the beautiful Graham Hills Park and Rockefeller State Park Preserve, attracting many outdoor enthusiasts looking to store their gear with us when not in use.


We provide 24/7 video recording and individually alarmed units of our Hawthorne facility to deter intruders and other unauthorized personnel. Our alarms immediately contact the authorities in the event of a breach, and our cameras conveniently capture different angles of the facility and are monitored by our security personnel.

Professionally Managed

We want to make sure that everything about your experience at our Hawthorne storage facility far exceeds expectations. From clean units and well-maintained facilities to fantastic customer service and quick answers to your questions, we are here to help you any way we can. If you need anything, our professionally trained staff is ready to do what it takes to satisfy those requests.

Forms of Payment

We accept all major forms of payments, including major credit cards, checks, money orders, and cash. You can make payments one of three ways: over the phone, online, or in person.

The Community

Our storage units are used for a variety of different purposes. For attendees of New York Medical College and Westchester Community College, our units are often used as a place to store personal items during a move. Based on our proximity to outdoor locations, including the Kensico Reservoir, our units are also used to store equipment for outdoor recreation, such as rowboats, fishing poles, and mountain bikes.

Moving Supplies

We have moving supplies! We carry boxes in various sizes, packing material such as paper and bubble wrap, protective moving blankets, and even dolly rentals. Inquire with our front office staff, and we will try to accommodate your needs at affordable prices. Call us today to learn more.

Customer Reviews

4.9 / 5
overall rating, 292 total testimonials
Gilbert B.
February 21, 2024
Jill C.
February 21, 2024
Matt E.
February 14, 2024
Karen at the office has always been a great help. She was very helpful in selecting the appropriate unit size and location that best fit my needs.
Shawnee M.
February 7, 2024
Friendly, clean, best prices around, accepts dontations.
Lina O.
February 5, 2024
Very friendly both online and in person. Everyone goes out of the way to be certain one has what he/she needs. The unit is very clean and climate control is what was needed.
Jedd N.
February 2, 2024
Sheila M.
January 24, 2024
Very welcoming and safe. Highly recommended
Anthony T.
January 21, 2024
Molik J.
January 10, 2024
The Receptionist was very helpful and made the process easy. There was 3 storage units available for the size I wanted and she gave me the option to pick one. I feel that was convenient because I didn’t want the unit too close to end. Overall the facility is quiet, it don’t be a lot of traffic in at once and I feel very comfortable storing my items at US Storage.
Ian P.
December 29, 2023
Amazing. Karen made the transition a simple and a low stress experience
Susan P.
November 30, 2023
Daniel M.
October 31, 2023
Karen Carpenito is an excellent manager. She has made the entire experience carefree
kathy S.
October 30, 2023
Mary H.
October 27, 2023
Lower cost storage rates compared to others in the area. Great customer service over the phone and in-person. Karen at the center is top notch! give her a raise :)
Ella N.
October 24, 2023
William D.
October 22, 2023
Steven B.
October 18, 2023
Karen at the front desk has been very helpful in navigating my storage needs. Facility is clean and safe.
Robin K.
October 11, 2023
Paula R.
October 6, 2023
Kathy V.
September 25, 2023
The staff was friendly and super helpful. The storage unit is clean and just what I needed.
Carlos E.
September 14, 2023
James R.
September 11, 2023
Karen at the Hawthorne facility has been very kind and helpful over the years with my storage needs.
Maria S.
September 1, 2023
Karen Carpentino was very helpful and friendly. Very accommodating when the lift was not working.b
Andrea D. G.
August 30, 2023
I had a great experience from booking the storage to moving in! Everyone showed me great customer service! The prices are also the best too.
Corey S.
August 29, 2023
I can absolutely say I'm satisfied with the service here , they're Super accommodating and an excellent help and very understanding 10/10 service!!
Aaron S.
August 15, 2023
very friendly customer service, and very clean and well maintained facility.
Peter W.
August 10, 2023
Love this location as it is easy on and off from major highways but in a very quiet location
Crissy S.
August 9, 2023
Mary K.
August 5, 2023
Daniel M.
July 27, 2023
Karen was excellent in finding the right size and type of unit we should rent. She made the entire process easy and enjoyable.
Janet N.
July 25, 2023
Riasat K.
July 5, 2023
Cooperative staff
William C.
June 26, 2023
US Storage makes the process of renting a storage unit as painless as possible.
George P.
June 14, 2023
Very friendly and helpful!
Kenny M.
June 4, 2023
Kevin A.
June 2, 2023
Salvatore B.
May 29, 2023
Michael B.
May 24, 2023
Luis B.
May 9, 2023
Nice ppl no bathroom for the customers
Edward K.
April 28, 2023
Staff was crisp sharp and extremely helpful
Kamila H.
April 21, 2023
Peter P.
April 19, 2023
Karen was very accommodating and patient took the time to go over everything
Steven B.
April 13, 2023
Karen was very helpful in locating the correct size for my needs and provided me with exactly what i needed
Janice C.
April 5, 2023
I give a solid 10 to the location, as manager Karen is outstanding. But the online process muddled the reservation process, and the remote off-site person who called me got it all wrong. Thankfully, Karen competently corrected the errors. I would only recommend US Storage if customers deal directly with the facility and not with a central call center or online reservation. Id rate that process a 6. Your rates are competitive and the facility feels safe and clean. And, of course, Karen helps resolve any concerns with her professional, service-oriented demeanor!
March 26, 2023
Extremely positive. Good communication. Locker was newly painted and ready for me on the date promised. Could not be more pleased.
Ryuji S.
February 24, 2023
Very nice
Dominick C.
February 20, 2023
It was fine, manager was very nice and knowledgeable. Process was easy.
Melissa P.
January 29, 2023
Very easy rental process and friendly! Also cheapest in the area for non-climate controlled, and very easy to visit the unit and bring/remove items. Great that it is month to month!!
Marie M.
January 28, 2023
Very good. It was simple and straight forward. The gentleman was cordial and made it easy to rent a locker.
Connor B.
January 13, 2023
Joseph B.
December 20, 2022
Great work by Felicano
Nicolo A.
December 17, 2022
You guys are great!! Karin is amazing and will be referring your company to other people
December 11, 2022
Karen Carpenito is an asset to your company what a pleasure dealing with her she is awesome this is in Hawthorne ny
Crissy S.
November 30, 2022
The person I dealt with, Mrs. Carpenito is the reason why I came back for the 3rd time. She is great
Jacqueline M.
November 22, 2022
Very friendly thank you so much, courteous make you feel like they have known you for years.
Alan M. F.
November 16, 2022
John A. C.
November 12, 2022
Hiciano L.
November 1, 2022
Ralph S.
October 30, 2022
Erandi A. L.
October 28, 2022
Amy M.
October 25, 2022
very polite and helpful staff
Robert S.
October 25, 2022
Friendly. Courteous. Professional
Barbara J. H.
October 6, 2022
Therese D.
September 28, 2022
I couldn’t be happier with the service I got. From the minute I walked in, I was treated professionally and the sales representative was very helpful in determining my needs. We are a nonprofit and appreciated the accommodations made for us. I have been in the service industry for many years now and they know how difficult it is to get good employees. I would hire Feliciano in a minute. Can’t speak highly enough about him.
Michelle C.
September 14, 2022
Great customer service! Clean and convenient location and friendly staff:)
James D.
September 9, 2022
Very professional as well as thorough in going over all the aspects of renting a storage unit. A pleasure to work with.
Carol A.
September 7, 2022
Jennifer H.
August 18, 2022
Love it... Quick, easy process.... Reasonable rates... Super clean and safe facility. Great place ... Thanks!
Maureen J.
July 30, 2022
Very secure. Karen was very helpful friendly and knowledgeable
Brian L.
July 17, 2022
Very good
Nancy A. S.
July 15, 2022
Smooth transaction. Pleasant and helpful staff. Couldn’t ask for better.
Joann M. M.
July 14, 2022
Joellen D.
July 8, 2022
On two occasions first Feliciano and then Kathy rented us storage units that worked out well for us.
Dennis T.
June 30, 2022
Dayton G. I.
June 17, 2022
Laura G.
May 28, 2022
The office manager at US storage was very helpful and kind!😊
Giovani A. U.
May 8, 2022
Very good Understanding Very kindly The place so confortable
Jennifer A. C.
May 6, 2022
I loved my in person experience, however, when on the phone with the help line they messed up all my information.
Joellen D.
April 30, 2022
Feliciano was excellent at making sure that we got the right space at a good price. The property was clean and in good order.
Joseph W.
April 11, 2022
Great. Lock on unit is very difficult to use
April 1, 2022
Ricky P.
March 29, 2022
Nice facility but VERY expensive
Francesca C.
March 25, 2022
David V.
March 18, 2022
Pablo P.
March 15, 2022
Good customer
Gary C.
February 21, 2022
Louie T.
February 18, 2022
It was professional and great service
William Z.
February 3, 2022
Great from beginning to the end. Karen Carpenito was very helpful and explained everything. Great employee.
Hector G. C.
January 22, 2022
Jessica C.
January 20, 2022
Hector Z.
December 11, 2021
Karen returned my calls promptly and informed me right away when a unit was available. She also made the whole process so easy. She was very professional and helpful.
Mark P.
November 30, 2021
Great customer service. The storage are is perfect. Couldn't be happier.
Ronald G.
November 24, 2021
Karen was great
Jeanette T.
November 2, 2021
very warming and understanding and completely comfortable ... karen was amazing and extremely accommodating
Cathleen M.
October 31, 2021
Very welcomed and the process was efficient!
Angela B.
October 28, 2021
Very pleased
Randy A.
October 1, 2021
Ronald C.
September 29, 2021
Our experience dealing with US Storage has been a pleasure. The staff has always been there to help, and answer any concerns we might of have immediately. We would highly recommend this storage facility! Thank you, Ron & Lorraine Carilli
Guy R.
September 13, 2021
Everything was excellent. Very fast and efficient. Thanks
Joe G.
September 3, 2021
Very good
Donna C.
August 31, 2021
It was easy fast and pleasant
August 25, 2021
It's always been good 👍 never had a problem..
Mark D.
August 17, 2021
Shari B.
August 17, 2021
Very positive, especially the woman in the office (sorry, bad at names) she was friendly and professional. Explained how to operate everything when she showed us to our unit.
Charolyn D.
August 10, 2021
Henry M.
August 8, 2021
Jorge C.
July 20, 2021
It was a complete professional experience and i could not be happier. You guys are awesome. Thank you soo much! Jorge
Darren K.
July 17, 2021
Russell S.
July 14, 2021
Carlos G.
July 8, 2021
Paul S.
June 29, 2021
Fernando G.
June 15, 2021
Great good services the best they work wit me very good specially the lady she is a sweat heart
Cosmo D.
June 11, 2021
Meredith T.
May 25, 2021
The staff is very helpful and professional and the facility is very well kept and convenient.
John A.
May 19, 2021
From a friend that has used your facilities before
Noe L.
May 8, 2021
Anthony D.
May 7, 2021
May 5, 2021
Nicholas H.
May 2, 2021
Arthur L.
April 29, 2021
Very good
Joe G.
April 28, 2021
Was a great experience I would recommend this storage store to friends and family great place and the lady at the front of the store was great
April 26, 2021
Lisa G.
April 22, 2021
The staff was wonderful it’s a very convenient place it does concern me that it’s a little expensive
Alexandra B.
April 9, 2021
Jose R.
April 6, 2021
Everything good
Victor G.
April 5, 2021
Joanne D.
April 1, 2021
John R.
March 26, 2021
Quality experience, will be back again!
Nicholas B.
March 19, 2021
Ruben T.
March 19, 2021
Mark H.
March 18, 2021
This place has been great for me. I have recommended it to friends already. Would recommend this place to anyone who needs a good storage place. The location is easily accessed a d the prices are reasonable.
Alfred C.
March 17, 2021
Pablo P.
March 16, 2021
Victor G.
November 7, 2020
Victor O.
November 1, 2020
Great, very comfortable and appreciated.
Craig M.
October 23, 2020
Very helpful and friendly. And spent extra time with me when purchasing my unit even though it was past closing at the end of the day
Yolanda B.
October 21, 2020
Gerry R.
October 20, 2020
I was able to obtain another storage unit over the phone which was so helpful. Lock was found were expected.Thanks
John M.
October 11, 2020
Stephanie W.
October 11, 2020
Jamie V.
October 10, 2020
My Customer Service experience was excellent.
William A.
October 7, 2020
Jose A.
October 5, 2020
Clean, vey well maintained facility and reasonable rates, without their special offers. Convenient location. Bright lights illuminates the hallways very well. Great management, polite, informative, very helpful and extremely friendly, provided me a tour of the facility showing me the various sizes I had to choose from. Definitely a top Storage Company. Overall a great experience. Thank you.
Julie C.
September 29, 2020
Very comfortable
Anthony S.
September 25, 2020
Marc K.
September 20, 2020
Alan R.
September 18, 2020
Karen was great! Very helpful and pleasant.
Luis D. J.
September 16, 2020
Aurora L.
September 13, 2020
Heather M.
September 12, 2020
Robert B.
September 10, 2020
Excellent experience with Karen who was very helpful Clean - conditioned space as stared Thanks
Louise T.
September 5, 2020
Very good and very helpful. Over and above what I expected
Peter P.
August 25, 2020
Karen, the site manager, was wonderful. The space is ideal, clean, with a fresh coat of paint on the floor. Very convenient location.
Lois D.
August 24, 2020
Fevzo M.
July 31, 2020
Diana D.
July 24, 2020
Great company business l like like your company I've been with this company business for 5 years
Dellabovi F.
July 23, 2020
Cynthia S.
July 22, 2020
Alfred F.
July 14, 2020
So far very good
Renee L.
July 12, 2020
From the phone call I could feel the warmth and welcoming vibs coming from Susan! Once meeting her and her showing us the facility I knew, this was the place! She is an asset to your company!
David C.
July 7, 2020
Very welcoming
Ryan M.
July 6, 2020
Antonio Q.
July 6, 2020
The experience was good.
Dana O.
July 3, 2020
Robert A.
June 27, 2020
Ying Y.
June 26, 2020
Alex D.
June 19, 2020
Susan K.
June 13, 2020
It was a quick and easy process and Karen was extremely helpful! I would definitely recommend this location to friends and family!
William L.
June 11, 2020
Efficient and courteous
Michael P.
June 8, 2020
Lizette Z.
June 3, 2020
John G.
May 26, 2020
Very positive It is a little hot in the storage facility
Elliott E.
May 23, 2020
Great and easy set up of account
Lucio D.
May 5, 2020
Called 1 hour before looking at a 10x30 unit in Hawthorne New York. Upon arrival Met with Karen C. And she was very professional about giving me information about the lease etc.i then told her I was looking at a couple locations later in the day and asked if I could leave a deposit until I decide. She then said it will available until 4pm if I wanted it. About two hours later I had made the decision to take lease the unit. I’m very happy with the decision I made and the professionalism Karen C. Provided .
Ricardo R.
May 1, 2020
Great customer service Easy and fast
Christopher M.
April 30, 2020
Beth R.
April 29, 2020
karen was very helpful and accommodating Also the after hours service was good
Jayson W.
April 22, 2020
Amazing and swift service! Karen was helpful and informative about the storage unit. Definitely would recommend it to my friends. Clean storage!!
Timothy T.
March 28, 2020
John G.
March 24, 2020
Very good Karen helped me every step of the way. From directions to handling the paperwork, I could not be happier
Preldaka S.
March 4, 2020
Very good
Davendra P.
February 27, 2020
It was great experience getting my storage unit.
Ralph S.
February 26, 2020
US storage is very good to deal with, people are friendly , a good experience.
Jeff A.
February 11, 2020
Excellent Service provided by Karen Carpenito, Karen was professional, answered all my questions very pleasant and courteous.
William C.
February 9, 2020
For the most part it was good. I had previously spoken to the manager about renting a unit so when I came back to actually rent it I knew what I wanted and the employee on duty was able to help me complete the rental process quickly. She was also very responsive to my questions and helpful in showing me the unit and explaining the entry and exit procedures.
John M.
January 30, 2020
Edmund R. B.
January 28, 2020
Markeith A.
January 21, 2020
Lisa G.
January 19, 2020
Peggy was great. Extremely helpful and delightful to work with.
Kevin D.
January 7, 2020
It was excellent.
Philip O.
January 6, 2020
I felt very satisfied
Natalie M.
December 23, 2019
The girls in the office are so friendly and sweet. The facility is clean and well lite. The prices are good
Glean S.
December 21, 2019
Frank S.
December 17, 2019
Janelle H.
December 15, 2019
Easy and great prices and friendly staff made the experience smooth even in bad weather
Fritzi M.
December 12, 2019
Andrew M.
December 3, 2019
My experience was great. The staff was very helpful. The facility is clean and well lit. The pricing is excellent. Thanks
Joseph S.
November 2, 2019
I found the whole space rental easy and seamless. My concerns were listened to and I was treated with care. The personnel were absolute professionals, especially Karen
Rita M.
November 1, 2019
Wayne H.
November 1, 2019
Karla I.
October 17, 2019
I loved the services. The women in front is soo nice
Richard O.
October 15, 2019
Great Promotion Price
Kristen D.
October 7, 2019
Nancy C.
October 4, 2019
The staff was very helpful and made sure I had everything I needed to help me with the heavy things i had to store.. storage was very clean
Denis M.
October 2, 2019
Karen was very professional & accommodating.
Michael P.
September 22, 2019
So far so good! The manager was helpful
Maryann B.
September 10, 2019
Very good
Ian R.
September 6, 2019
So far so good. Very easy to sign up and access the unit. Payment is reasonable
Marita G.
August 30, 2019
Nice, clean and the person in charge was so nice .
Theresa K.
August 25, 2019
Anthony Z.
August 13, 2019
Lisa L.
August 8, 2019
It is easy and convenient
John L.
August 6, 2019
Very good. The manager Karen was very good, polite, and efficient. The storage area was very clean. I recently applied for a job there
Margaret P.
August 5, 2019
The response after we made our first inquiry was very quick. The rental process was efficient. If we need a smaller unit, we can change if one becomes available.
Edward B.
July 21, 2019
Ralph D.
July 12, 2019
It was excellent - of particular note was the performance of your front desk team member - Karen. We were in transit, looking for a storage unit and she stayed later than normal and was incredibly kind and accommodating to my entire family. She was just fabulous, truly the definition of customer service!! Thanks so much!
Jean D.
July 11, 2019
all great so far . thank you!
Giada J.
July 5, 2019
The staff was really helpful and nice! The place is clean.
Theodore K.
June 19, 2019
Very good service
Gina D.
June 17, 2019
From the moment I walked in to inquire about a storage unit to the end of the transaction, Karen (she’s great BTW) made it an easy and painless experience for me, will definetely reccomend us storage.
Larry R.
June 10, 2019
Very good.staff was polite and explained themselves clearly. And answered any questions I had
Paula R.
June 10, 2019
Absolutely satisfied with the help that I received and picking a unit. Always a 20 in reference to customer service. I love this place.
Hannah R.
June 5, 2019
The process of renting my unit was super smooth and easy! The unit I rented was much bigger than I expected and it holds so much for a reasonable price!
Eileen D.
June 1, 2019
service was great! thank you!
Robert E.
May 30, 2019
Very professional and very easy
Dapice E.
May 17, 2019
Chuck C.
May 14, 2019
It was great, the office did a fantastic job and were quick to process our rental.the unit was clean everything was handled efficiently. I highly recommend US Storage.
Toni M.
April 23, 2019
I am very pleased with the cleanliness, organization and overall customer service provided at u.s. storage. Karen and the young man at the service desk are wonderful to work with. I highly recommend using u.s. storage!
George D.
April 21, 2019
Well Karen was great she explained everything to me, and made this Experience just great storage is clean and it’s great thank you
Channing C.
April 15, 2019
At the Hawthorne, NY location there is a safety issue with elevator doors that do not stay open on their own. This makes it difficult to load cargo but more importantly, if a customer were to step into the loading bay and the doors closed, the customer would be trapped inside. The door release is on the outside. This can happen on both the top and bottom floors of the 2 floor storage unit.
Jennifer D.
April 2, 2019
So far I am having an amazing experience with US Storage. Karen, the Manager, has been so helpful in making this process as smooth as possible. The facility is clean and easy to access. Thank you for making this a wonderful experience.
Cynthia M.
January 29, 2019
always a great, easy experience, with no hassle.
Diane R.
October 15, 2018
The person I spoke with on the phone were very helpful
Bradley S.
October 6, 2018
Karen was very helpful, diligent, communicative, and pleasant. I wish my employees were as good as she is! B
Edwin N.
September 20, 2018
The lady that took care of me was very professional and friendly and definitely explained everything very well will recommend this place to any of my friends,family members or anyone looking for storage space
Michelle S.
September 17, 2018
great service
Robbie D.
September 16, 2018
Very pleasant. Karen was knowledgeable and very helpful
Viktor K.
September 15, 2018
Very nice and professional management.. working hours is good for my business.. good location, clean and new storage space, any size of the storage unit is available for the business... Thank you guys..
Lindsey A.
September 13, 2018
Very polite. Facility is maintained well.
Nancy Z.
August 27, 2018
Excellent customer service. Always able to reach a friendly representative either by phone or e-mail. Service is prompt, knowledgable and friendly. Very accommodating. Close and convenient to local roads, easy in and out. Great experience.
Claudia M.
August 26, 2018
Oustanding. Front office was so very thoughtful in hearing my needs re: price and size, suggesting option of 2 units, and finding units that were very close to one another for my convenience. Amazing! Both units were in clean condition when I arrived to unload. This location does not offer a truck but I had great experience with Kisco UHaul and the discount on these units more than makes up the difference.
Katherine K. B.
August 4, 2018
Very friendly staff. Read the fine print. When I was shopping around for prices I was unaware this unit required insurance in addition to monthly price. Also, the one I chose is climate controlled but not very “cool;” still hot in the units. Otherwise great experience, great price. Great staff and hours and great deals
Stephanie B.
July 24, 2018
very good, we’ve rented 4 units now, largely because of Karen’s excellent customer service and rapid response to inquiries.
Herbert D.
July 9, 2018
The overall experience has been fine other than the lady at the front desk. Also I was under the impression the month statrted when I entrolled, as well as auto billing..
Linda S.
July 1, 2018
Very pleased. The staff is friendly and knowledgeable The units and buildings are clean and bug free. The buildings are taken care of Very pleased I called and went to see and ended up renting
Paul A. S.
June 6, 2018
Friendly and courteous staff always willing to help. Clean place excellent service.
Linda B.
May 20, 2018
I've had two units in less than a year. The first one a few months maybe a little more, the rates went up, then went up slightly to a larger unit and within a few months had a flood in that unit, then two months later was told that there now was a increase on that one, making me pay two increases in one year. Not good business to increase rates right after a flood. Karen at the front desk has always been courteous and helpful.
Simone J.
May 5, 2018
Service was Excellent . !!! Karen was fantastic answered all our questions and provided us with exactly what we needed for storage space . Also a very clean environment highly recommend this place to anyone .
Russell S.
May 4, 2018
Karen in the office has always been very helpful and friendly.
John D. F.
May 3, 2018
Karen,especially,is very accommodating and helpful. It's a good thing that the facility is being cleaned and updated
Richard B.
April 5, 2018
All has gone well so far. Have made one trip for storage and incurred no problems.
Jason S.
March 25, 2018
Hector C.
March 18, 2018
The entire expieriance went smooth . From the initial sign up to closing out the unit . Went exactly as planned without any hiccups .
James C.
March 7, 2018
Karen was awesome 👍🏻 Worked with us to find the perfect space !! In the pouring rain I might add
Cynthia M.
March 5, 2018
From the beginning phone call I felt comfortable. They even called me back after the quote to check in and see if I was still interested. Great service staff.
Mark E.
February 17, 2018
Robert B.
February 14, 2018
The facility and the unit was very clean and easy to access. The rental process was easy and Karen Carpino was very helpful and pleasant.
Patricia G.
February 13, 2018
I was very impressed with the facility. The service was terrific. I was sort of overwhelmed when I got there. But the representative put me st ease and walked me through the procedure.i cannot picture myself going anywhere else. Thank you
Letty B.
February 3, 2018
I dealt with a gentleman named Thomas-very informative, welcoming and professional
Phillip A.
January 21, 2018
Great customer service, helped me and answered all my questions wonderfully
Ana H.
January 12, 2018
Amazing customer service.
Cathy C.
January 10, 2018
It was excellent. Facility very easily accessible. Very convenient. All agents were very professional and helpful.
Linda O.
January 9, 2018
I was very pleased with the courtesy and availability of the staff. The storage area was clean and convenient to drive to.
Diane M.
January 6, 2018
The customer service is great. The facilities could use updating - one of the elevator doors doesn't open sometimes and the motion detector lighting isn't triggered well and doesn't provide enough light. It would also be great if larger units had larger doors.
James Y.
December 29, 2017
very clean and ms.carpentio, was very friendly and helpful thank you
Al U.
December 16, 2017
I had a very good experience ,the facility is kept clean,well lit. Karen the manager is very helpful and professional. Al Urbieta
Mark E.
December 15, 2017
Sally W.
December 8, 2017
Good experience. Facility is clean and nice and staff was friendly.
Anthony S.
November 15, 2017
Karen was great
Hector C.
November 14, 2017
Everything was handled smoothly , from pricing units , signing up , and moving in . Couldn’t ask for anything more . Thank you US Storage!
Ralph M.
November 13, 2017
I had a very good experience. Staff was friendly and accomdating.
Mike G.
November 6, 2017
Great storage and staff . Will use in the future
Macca S.
October 31, 2017
Front desk staff is very helpful and friendly
Norman R.
October 31, 2017
Karen is very helpful and knowledgeable.....
David M.
October 30, 2017
I think I was with you for 5 Years and thought out the time the property was always clean and never had problems with my unit. The staff were always friendly and able to assist with any questions etc. I would highly recommend the HAWTHORN Facility to everyone. Kind Regards, Dave
Thomas O.
September 14, 2017
Tom was extremely helpful. I stopped in one day inquiring about a space in within about 24 hours he had a space available and ready for me. I stopped in and he had me out of the office in no time. I would highly recommend yours facility to anyone
Rose R.
August 30, 2017
I feel great. My experience ha been terrific Karen and Ron are very pleasant and helpful
Ronald T.
August 29, 2017
Good service. Clean well maintained facility.
Vincent C.
August 16, 2017
The entire experience with U.S. Storage was outstanding. The customer service especially was helpful meaning on the telephone and in person. The cost for a storage space is more than reasonable. The condition of the storage building is clean, well lit and air conditioned. The employees at the front desk were polite too.
Maria M.
August 14, 2017
Our experience with you was excellent.
Frank C.
August 9, 2017
Rep was pleasant knowledgeable and informative.
Leonard R.
August 5, 2017
the facility has been upgraded and the staff is very helpful. Having this storage facility near my home is a big plus. Rates are very reasonable for the quality of the units......
James D.
July 10, 2017
Great location, customer service and competitive pricing!Would recommend anyone looking for a unit to check them out
Linh N.
July 2, 2017
I love it
Monica S.
June 19, 2017
The price can't be beat. The parking area is a little awkward though. It's seems there is only room for one truck to pull up and drop off next to the door at a time.
Linda B.
June 4, 2017
Karen in Hawthorne,NY was wonderful. Very informative and had me in my storage unit in record time with great customer service! Thank you Karen!
Oswaldo C.
June 2, 2017
very good
David W.
May 30, 2017
Service was great!
Christy P.
May 25, 2017
Great storage facility and staff!
Matt E.
April 17, 2017
John C.
February 18, 2017
Very good....Customer service was great; staff at front desk very helpful. Price is great also........
Roderick S.
February 9, 2017
I always have a positive experience when I'm there. The staff is extremely helpful and always courteous.

We use cookies to provide you with an improved user experience and to personalize content. By continuing to browse this site you consent to the use of cookies. To learn more see our Privacy Policy.