Available Storage Units

Location Details


  • Mon 6:00am - 10:00pm
  • Tue 6:00am - 10:00pm
  • Wed 6:00am - 10:00pm
  • Thu 6:00am - 10:00pm
  • Fri 6:00am - 10:00pm
  • Sat 6:00am - 10:00pm
  • Sun 6:00am - 10:00pm


  • Mon 9:00am - 6:00pm
  • Tue 9:00am - 6:00pm
  • Wed 9:00am - 6:00pm
  • Thu 9:00am - 6:00pm
  • Fri 9:00am - 6:00pm
  • Sat 9:00am - 6:00pm
  • Sun Closed


  • Climate Control
  • Drive Up Access
  • Electronic Gated Access
  • Free Move-In Truck
  • Kure It Certified Location
  • Moving Carts
  • Video Recording


Don’t Throw Away Your Heritage. Keep it in a Pasadena RV or Self Storage Unit

About this Location

Storage Units

Our Pasadena location isn’t to be overlooked! Our storage units are designed with customer satisfaction in mind. With a number of different sized units to choose from, we also offer unit drive up access, climate-controlled units and more.

Conveniently Located

You will be pleased to find that our facility and location embodies the charm, history, and personality of Pasadena. Located just off of Spencer Highway, our US Storage Centers’ Pasadena location is in a convenient location for anyone in the area. We are found near several other popular businesses in the area, including the Starbucks, Bushi-Ban, and O’Reilly Auto Parts. We are also just a few blocks to the east of Grand View Memorial Park and the Bethany Center. Our clients normally live in a variety of neighborhoods surrounding our location, including College Park - which, as its name implies, houses mostly students of San Jacinto College Central - Ridgeway, Spencer View Terrace, and Greenwood Place, but anyone is welcome to our facility to store their personal items.

RV and Boat Storage

We provide covered and uncovered RV, boat, and auto storage units for anyone who may have vehicles to store in offseasons. Inquire with our friendly staff about how we can accommodate your RV, boat, or cars.


Security is a top priority at US Storage Centers’ Pasadena location. Our facility is completely fenced, with electronic gated access provided for customers. We also provide 24/7 video monitoring to ensure that your belongings are completely safe while stored with us.

Professionally Managed

Our storage professionals know that when you have questions or concerns, you want them addressed fast and competently. Our team will always answer your questions with a smile. In addition to over-the-phone and online assistance, we also provide convenient office hours so that you can meet with us in person as well. Our facility is also Kure It Certified.

Best and Most Convenient Hours in the Industry

We provide the best and most convenient hours in the industry. Our office is open from Monday through Saturday from 9:00 a.m. to 6:00 p.m., and is closed Sunday. However, if our office happens to be closed but you still need access to your unit, we allow access to the facility seven days of the week, 365 days of the year. Access is granted daily from 6:00 a.m. to 10:00 p.m.

Forms of Payment

Making your payments should never be a headache. We accept all major forms of payment, including check, money order, credit card, debit card, and cash. You can make your payments online, on the phone, or in person.

The Community

The Pasadena community is unique. While many college-aged students live in the neighborhoods surrounding our US Storage Centers’ location, we also serve many families and working professionals. Due to our proximity to Houston, many people choose to live in Pasadena as a more affordable option that allows for city-life enjoyment with suburban living. Pasadena is well known to outdoor enthusiasts; there are many recreational activities that you can enjoy such as water sports at the nearby Trinity Bay on the Gulf of Mexico. This family-friendly community serves as the home of people from all backgrounds and is adored for the accessibility it provides to all of the wonderful things that Houston has to offer, from arts and culture to fine dining and more.

Moving Supplies

If you’re moving or need materials for boxing up your personal storage items, we can help. We have all the moving supplies you could need, including packing tape, boxes, mattress covers, and more.

Customer Reviews

4.9 / 5
overall rating, 216 total testimonials
Janet L.
December 3, 2019
Take the 10 I gave. I don’t plan on telling you my feelings.
Lasandra P.
November 26, 2019
Christopher L. W.
November 23, 2019
Great experience! Keonna Long was very helpful and friendly. Only suggestion I have is the moving truck needs a ramp on it
Stacy O.
November 23, 2019
Ann S.
November 20, 2019
So far so good but I have not had any success in getting my question about enrolling in the property insurance program. Also, when I stopped by there was no one in attendance with no notice on the door saying when manager would be back. That is disappointing. When I called the customer service 800 number the rep could not answer my question, she offered for someone to call back. That was 3 days ago. So far no call.
Jimmy R. H.
November 4, 2019
Steve R. G.
October 31, 2019
Since I haven’t even moved stuff In yet. All I can say is the employees helping me reserve a unit were very accommodating in getting me the proper size unit I will need. Along with being professional and courteous.
John G.
October 30, 2019
Lauren R. F.
October 30, 2019
Megan K.
October 21, 2019
Pleased and satisfied
Steven H.
October 19, 2019
Very helpful; Very friendly
Ginger H. A.
October 16, 2019
Joanna L. T.
October 16, 2019
Good customer service. Unit was clean.
Terry L. M.
October 1, 2019
Brandon I. T. P.
September 28, 2019
Michael L. H.
September 17, 2019
Annette M. A.
September 12, 2019
Personal are very friendly, informative and courtesy . Prices are good with discounts. and very clean
Morgan R.
September 5, 2019
Ronnie E. L.
August 28, 2019
Bianca M. R.
August 24, 2019
Tory R. H.
August 21, 2019
Janis H. G.
August 21, 2019
Very nice people to deal with. If there's was stars to throw in I would give a 6-star recommend .
Allan H.
August 13, 2019
Was awesome
Geri W. G.
August 12, 2019
My experience has been good so far, but one of the doors in our building need to be repaired or adjusted because the cool air is getting out as the door doesn't stay shut. Other than that, its been great!
Art M. A. J.
August 10, 2019
Ashley L. C.
August 8, 2019
It’s was great
Bertha S.
August 7, 2019
My experience was a good one. I was the only 1 in the lobby. 1 woman walked in. Then another customer, and another! I was very impress with the way your associate took care of everyone in the lobby timely and with a smile on her face. Actually, everyone in the lobby had a smile! She acknowledged everyone as they walked in also which I feel is very important when working with the public!
Sidney E. S. J.
August 6, 2019
Kiana was very professional, and answered all of my questions. Excellent experience
Eduardo R.
August 6, 2019
Johnny R. G.
August 3, 2019
Very good service
Stephen K.
July 27, 2019
David B. V.
July 26, 2019
Ke ke was polite and courteous She did a good job I got just what I need
John G.
July 25, 2019
Very helpful
Ramiro Q. G.
July 14, 2019
Very pleased well done
Johnny V.
July 14, 2019
The staff is excellent at the Pasadena, Texas location. They are very informative and friendly. The location is very clean. We made the best choice to store our RV here.
Diane W. M.
July 3, 2019
Keonna is very polite and helpful with everyone who comes in. She has been wonderful to me and I’ve seen her do the same with everyone who enters.
Kevin L. C.
June 24, 2019
Customer service at its finest! Keonna Long, the property manager. I have rented units from numerous facilities over the years and this was the 1st time where someone actually listened to my storage needs thoroughly and was able to suggest a few different options to best suit my situation. Sure, it is easy to rent the largest unit so everything fits however it's not always the most economical way. Keonna asked different questions which helped lead to my renting a unit that fit my needs as well as my budget. She is very knowledgeable of her the available units. She has earned by business for many years to come, as well as the business from anyone that I know in need of storage solutions. Very impressive!
Sarah L. D.
June 23, 2019
Excellent friendly service
Jennifer L.
June 17, 2019
It was easy and fast!
Larry M. D.
June 5, 2019
Online payment instructions could be clearer. Step #4 says nothing about using the numeric gate code as the password. It took me three trips to the office before someone finally told me I had to use the numeric gate code. Also, I have been trying to change my password by using 4 numbers and 4 letters, one of which is capitalized. Obviously I'm doing something wrong, but I don't know what. Another trip to the office?
Victoria B.
May 31, 2019
Did awesome with the size of storage
Sergio M. M.
May 31, 2019
Excellent service, price and location
Dana J. S.
May 28, 2019
The experience was good with the exception that the truck that I was hoping to use is non operational.
Steve L.
May 17, 2019
Janessa was absolutely perfect, on point very attentive! Great place for me.
Diane C. C.
May 5, 2019
The manager, Keonna, is always helpful with whatever is needed. Very personable and kind.
John L. F.
May 5, 2019
It was easy and was helpful
Kenneth G.
May 2, 2019
Very professional and to the point. The representative had a vast knowledge of information.
Linda V. R.
May 1, 2019
Excellent service, very informative, polite, very knowledgeable and helped us with picked the correct size we needed, thank you
Alexandra T.
April 22, 2019
Difficult to contact a person by phone once I was not able to do the online reservation. I think that system has some issues. Had to go to the storage location I wanted to actually get it done. Person at the location was very helpful.
Michelle R. M.
April 18, 2019
Over all experience went smoothly. Employee was very professional and kind.
Patricia D.
April 16, 2019
Great place, but the golf cart we rode in had a lot of trash in the rear compartment, felt dirty.
Reymundo J. G.
April 2, 2019
Excellent service. Very knowledgeable. I’m a repeat customer for this reason.
Robert M.
March 31, 2019
Antonio J. F.
March 26, 2019
So far good.
Julio C. S.
March 14, 2019
Excellent. My agent was great helpful and curtious.
Norma C. W.
March 4, 2019
Very helpful and friendly.
Cynthia M.
March 1, 2019
The staff went above and beyond to assist me
Diane W. M.
January 30, 2019
The property manager, Keonna Long, has been nothing but helpful in assisting me in deciding on the size of the unit(s) I’ve needed. She has also been wonderful in helping find an ideal location for me as well. I highly recommend this storage facility.
Raymond S. R.
November 16, 2018
I am a returning customer and the service I received was beyond excellent. The property was very clean and all my concerns were addressed.
Montana F. P.
October 11, 2018
Excellent customer service. Facility was exceptionally clean, bright and no signs of problems anywhere.
Cristina H.
October 11, 2018
Keonna took the time to show me my options and explained to me how to get access to my storage unit. She was great
Bernard J. H.
October 5, 2018
Very friendly and helpful staff!
Tracy G. C.
October 3, 2018
James W. S.
September 21, 2018
The staff was pleasant. Found me the.perfect size of storage and no hassle. Enjoy the friendly service with no BS.
Beckie L. W. R.
September 11, 2018
The office personal was very friendly and helpful to get the storage unit that we needed.
Diane W. M.
September 11, 2018
Staff were very friendly and helpful in setting me up with a storage to fit my needs and wishes.
David A. O.
September 11, 2018
The Customer service was amazing and the lady was supper sweet. She made sure to go over everything with me and made sure the gate worked.
Jodee C.
August 27, 2018
Elvin K.
August 17, 2018
The service rep gave me a big speech on keeping the unit clean and when she removed the key for my unit it had broken glass. her attitude kind of changed.
Veronica A. S.
August 16, 2018
Sandra P.
August 6, 2018
Great mgr Kenona
Stephanie P.
August 4, 2018
The manager there, she was awesome. I'm thankful for US storage and its military discount.
Alexandria D. D.
July 31, 2018
It was great, I will return if ever needed.
Edward G. C.
July 13, 2018
Easy and upfront with everything. Nice clean facility with features that make my stuff feel safe.
Jana O. E.
July 8, 2018
Very good very friendly staff got me everything I needed in the proximity of the other storage unit
Angelique M.
June 22, 2018
Great service!!!
Tina R.
May 26, 2018
Good friendly employees
Lisa R.
May 25, 2018
Martha R.
April 27, 2018
William E. C.
April 19, 2018
Staff was very friendly, professional and prompt. Facility was well kept. Communication was very good, both electronic and in person.
Larry H.
April 7, 2018
Great, Everyone in office were polite and very helpful.
Robert E. A.
April 5, 2018
Kathleen J. S.
April 5, 2018
Everyone was friendly and the facility is very clean. Easy access to your unit easy in and out of storage facility it was a pleasure doing business with US Storage Center Pasadena
Kimberly C.
March 9, 2018
I always get friendly service here! The lady that lives on the property is awesome @ her job! She knows exactly what size of unit to recommend when she sees what you have or you tell her. Both ladies are quick & efficient when taking a payment.
Ana E. H.
March 9, 2018
It was very fast and easy. The staff over the phone and in the store are super friendly!!!!! Excellent customer service.
Thelma G. D.
March 8, 2018
I had no issues with US Storage. The option to pay via phone was great. Keonna was very nice and helpful!
Maria Y. J.
March 7, 2018
It was good just pay on time n u will be fine 😊
Barry H.
March 5, 2018
Appreciated the responsiveness and assistance.
Leah M. S.
March 2, 2018
This is the 2nd time I have used this facility and I have never had any issues at all. I will use this one again if needed.
Rhonda A. S.
March 1, 2018
Very good experience
James D. P.
February 28, 2018
Friendly staff
Rowena H.
February 25, 2018
Very helpful staff ... patient and courteous
Beckie L. W. R.
February 23, 2018
Your staff was excellent and assisted me with the size of unit that I needed. Thank you
Juan R. T.
February 19, 2018
Charles E. E. M.
February 9, 2018
I appreciate everything your staff been doing for me. Think you
Judy M. M.
February 4, 2018
I was very satisfied and would remind
James W. H.
February 4, 2018
Excellent service Very courteous and helpful
Greg A. P.
February 1, 2018
The staff are great. Helpful and friendly. The increasing cost over the years was rediculous. Much more expensive than others. Glad I finally moved.
Clinton J. N.
February 1, 2018
Very professional. I walked away knowing what to expect from them and what I need to expect.
Tracie E. G. P.
February 1, 2018
I have used this company before and I feel that it is a great place with great customer service
Garland R. R.
January 27, 2018
Very friendly and treated us like family, absolutely no problems. Thanks for your help
Derek M. H.
January 27, 2018
Lady was very kind. But they are never in the office when I need them???
Frederick W. H.
January 24, 2018
keonna is the best need more managers like her
Mary K. P.
January 18, 2018
It was great. I never had a problem with my unit. I will use again if needed.
Fred L. M.
January 15, 2018
Everything was fine.The attendant was very nice and knowledgeable of what needed to be done.
Maribel H.
January 11, 2018
Clean and safe
Diane C. C.
January 10, 2018
Keonna was very helpful in assisting me with the storage units I need and is very pleasant..
Cheryl T. R.
January 7, 2018
Very Friendly fast & efficient
Edward M. B.
January 6, 2018
Office was busy on a Saturday with one person working. The young lady worked diligently to process everyone as efficiently as possible.
Ronald L. T.
January 5, 2018
Very professional.
Rene W. D.
January 4, 2018
Your employees are very kind and personable.
Donna L. T.
January 4, 2018
The facilities were very clean and the manager was extremely friendly and helpful.
Lindsey R. R.
January 3, 2018
Never a problem
Shaune S. T.
January 1, 2018
Easy.the girl who helped me 2as awesome.
Jennifer P.
December 27, 2017
We had a good experience! The ladies that I communicated with were very helpful. The facilities are nice and easy to access. We were only needing storage for a short time and I will gladly use US Storage again.
Traci A. G.
December 20, 2017
Office personnel were very friendly and helpful. I love how clean your facility is, and how well it has been kept up. Still a very nice experience to rent from you. I would highly recommend your facility. It is a class above typical storage places.
Juan N.
December 15, 2017
Awesome experience, couldn’t be happier. Friendly and knowledgeable customer service
Candice L. D.
December 14, 2017
Shelly L. G.
December 12, 2017
My first time to use a storage facility. Great experience.
Joseph A. F.
December 12, 2017
After leasing, biggest problem was couldnt get anyone to answer the phone when I had questions & never called back when I left a message. Reneged on using the moving truck. Said I was passed the time to use it. Other than that I had a good experience. Good hours of open, clean, easy access.
Carolyn J. S.
December 9, 2017
Experience was good. Staff was always friendly. I rented there for many years. My only complaint was that the monthly fees continued to increase on a fairly consistent basis. I couldn't afford that expense each month which prompted me to sell my items.
Juan A. G. J.
December 7, 2017
Very helpful staff and great location. Price is good for what I need. I will definiately recommend this storage location to others.
Heath C. J.
December 7, 2017
The manager at the Pasadena Spencer location was very knowledgeable and helped me select the perfect unit. I will definitely do business with her and your company again
Sandra L. M.
December 5, 2017
Excellent employee __ Miss Lacey ___ answered all my questions and took the time to make sure I understood the terms.
Sandra P.
December 5, 2017
I was em pressed with each employee . When I was billed for insurance in error , she got it corrected in a few minutes . The only problem with the building was no bulbs in the light fixture over my stall because they only use every other fixture . Rather dark even in daytime.
Brad A. G.
November 30, 2017
Was an easy process, showed me the unit which I really appreciated.
Linda K. M.
November 22, 2017
Everything seems to be going OK. I needed a place to store some items while my home was being repaired due to damage by Hurricane Harvey.
Michele A. G.
November 16, 2017
Great customer service
Brouillard T. W.
November 16, 2017
The girls in the office are very helpful and always nice!
Crystal A. H.
November 10, 2017
Very helpful very insightful very professional and very quick love this place
Adrian M. K.
November 9, 2017
Was very please and your manager and staff was wonderful. Would recommend any one who need a storages. Thank you Adrain King
Donna L. T.
November 9, 2017
The manager was very helpful and made sure I got the right size unit.
Isabel C. H.
November 8, 2017
Excellent customer service thank you
Lavinia S. B.
November 3, 2017
Great. The manager Keonna was so helpful and friendly. She showed us and told us all we needed to know to make a decision. We really like your facility for safety and easy use.
Alicia R. P.
November 3, 2017
Very welcoming friendly lady and very sweet clean property too and spacious
Jorge L. U.
November 3, 2017
Nancy T. J.
November 2, 2017
The staff was always very helpful and really liked the location/hours and everything about US Storage. I have told so many people already of your place.
Christiana L. P.
October 31, 2017
I was very impressed on very thing yall had to offer ...Lady was every wonderful aswell ..Glad to be apart of ya family...
Loretta D. K.
October 25, 2017
We were able to get a storage unit quickly and at a time when we needed it most. The guy who helped us was very understanding of our needs after Hurricane Harvey. We were able to get a discount to help with the cost. We have a travel trailer there and love that it is safe. I only have had one complaint and that is the fact that they sent an email when we were at work to tell us we needed to get anything from storage that we wanted. Well since we both work at jobs that required us to stay and get the business settled we were not able to get our generators from our trailer. This was not okay. We should have been allowed to prove who we were in order to get our things that were a necessity for making it through the storm.
Waymona S.
October 5, 2017
Keonna's hospitality was awesome. Very helpful and respectful.
Cindy H.
October 3, 2017
Very satisfied
David W. R.
October 2, 2017
Great service nice people..i have no problems..
Juan N.
September 28, 2017
Very good experience since they were limited on storage units they were still able to get me into what I needed in such short notice!
Manuel J. E.
September 28, 2017
Very pleasant. Treatment was great and very helpful. The area is very secure.
Mayberry D. H.
September 23, 2017
I was very pleased with the customer service I received there! I would also like to thank Keonna for the help she gave me and my family! She was very gracious and professional! I will be recommending my family and friends to y'all location! Thanks again!
Maria Y. J.
September 21, 2017
Lady that attended me had great customer skills. I can't even describe how welcomed I felt!! She was just amazing.
Tommy K. N.
September 20, 2017
the lady at the counter was great and bent over backwards to help me with an issue that I had. your prices are ridiculous
Alyssa M. V.
September 20, 2017
It was a GREAT experience. The woman that works there, Keana is her name I believe gave us so much info and helped us decide which size storage was best for us. She really went out of her way to make sure we choose the correct size. I was so impressed, as long as she's there, I will never go to another storage facility.
Michele A. G.
September 20, 2017
Ladies in the office were very nice and professional. I would definitely recommend this place to other people.
Elaine F. S.
September 19, 2017
Keonna was very pleasant and helpful. She was very thorough in explaining my options and costs and made it very easy to decide. I would definetly recommend doing business with you again based on my experience with her.
Samantha J. W.
September 19, 2017
The staff is very friendly and helpful. Great price and clean establishment.
Janice D. H.
September 18, 2017
The experience was very good due to the situation of flooding.
Eric E. R.
September 18, 2017
It was very good fast custumer service and very polite people
Maribel H.
September 16, 2017
Very professional and friendly
Beckie L. W. R.
September 15, 2017
Very helpful and professional
Richard T. R.
September 14, 2017
Great service even though the young lady at the desk was bombarded with people.
Michael M.
September 14, 2017
Great kiana was very friendly and informative would definitely recommend to friends and family and.
Philip L. Y.
September 12, 2017
The experience was easy and the staff was very helpful.
Jo S. K.
September 11, 2017
Manager was very nice, knowledgeable, helpful, and great to work with. Made it easy to rent a storage unit and was compassionate about helping us deal with the flood
Jorge G.
September 8, 2017
It was real good customer service Jared was good help and explained in details how service is
Carla Y. S.
September 8, 2017
They where very helpful and we did appreciate the discount we received. I know because of the storm they were very busy but needed more help in the office.
Oscar H. D.
September 8, 2017
Great costumer service
Randy E. F.
September 7, 2017
Our family was flooded out and I was there to get a unit under stressful circumstances and the young lady working that day made all the difference in the world. Her kindness and great attitude is the reason I would highly recommend your facility again. If anyone should have been stressed it was her but she handle a large group of customers single handed. Thank you to Kiana the great facility I will be back again and again. Sincerely. RF
Garland R. R.
September 6, 2017
Even though there was a large crowd the lady helping us (kenisha?) was patient and calm and a joy to do business with. She deserves a gold star! I was very grateful for her kindness.
Margaret A. M.
September 6, 2017
Keke, was great! She was patient and understanding with us and most helpful. She went the second mile. She had a room full of people right after the flood and it did not faze her. I just pray we do not flood.
Kevin L. K.
September 4, 2017
Very pleasant and very professional. The sales person was exceptional.
Jonathan J. M.
September 4, 2017
Michael S. J.
September 2, 2017
Customer service was excellent. You have a great young lady working there who does a fantastic job!!
Kasie A. P.
September 1, 2017
I honestly haven't experienced good customer service in a minute! Thank you to Keona, who was kind, upbeat, very knowledgeable and made me feel confident that I had picked the right place after the big storm. After ensuring we saw the unit before renting it, without rushing, which is awesome...the transaction was painless and pretty quick, but not short of thorough and informative. US Storage seems like a Good place with good peeps to me. Definitely a good closer! I was successfully and seamlessly (lol) upsold a longer rental term period, a bigger sized storage, and a lock :j ..Almost went for the boxes and mattress pad, too. Thanks for a great experience, Keona! Even if you didnt offer referral deals, I would absolutely refer any friends and family to you. Thanks again! * * * * * -K. Price (....They have these airtight, sealed up containers/storage totes i guess, that were readily available...defintely a cool & unique storage solution. definitely some seriousness, possibly a tactical thing. Or maybe it would be awesome for preservation of old artifacts, keepsakes or paperwork, blankets, or "grandmas" type stuff... so i wonder how much do these cost? might need one :-)))
Amy C. D.
September 1, 2017
It was quick, efficient, and very helpful during a stressful time. I was grateful to find a good deal after my house flooded.
Sandra P.
September 1, 2017
Both employees that helped me were professional and very helpful . I reserved my space before the hurricane and the lady was great . On Thursday after hurricane they were very busy with many customers and a huge amount of phone calls but took care of everyone . A previous employee walked in started helping us even though she wasn't getting paid Great service .
Karen R. S.
September 1, 2017
It was amazing. The staff is very friendly and helpful.
Loretta D. K.
August 31, 2017
Getting a storage unit was great. However giving a late notice about getting our trailer out and anything in our trailer was not okay. Some people like my family were not able to leave work during the time your company said about getting items. Therefore my home flooded and I had to stay else where cuz my property was held hostage. This is my only complaint. I feel if we had our I'd and could prove it is us on the contract then we should have been allowed to get our property.
Theodore M. W.
August 26, 2017
Very helpful and informative. The young lady initials BB was great with my 3 year old and kept him engaged and calm through the entire leasing process
James D. P.
August 21, 2017
The manager is awesome, really went out of her way to ensure I was happy storing my RV there.
Jerome A. W.
August 17, 2017
It was great and the little pregnant lady that work there cant remember her name she was great gave me a real good deal on the storage if i have need yall again after i move my stuff out i be back keep up the good work
Schilling D. S.
August 16, 2017
Great experience! Employees are very helpful answered all my questions and offered advice. The use of the moving truck is an added bonus. Very clean facility. Lots of cameras for security.
Melissa M.
August 12, 2017
Keke was helpful and knowledgeable. She made selecting a unit a breeze. I like that the property is clean and well kept.
James E. J. S.
August 6, 2017
The initial visit and sign up was great. I appreciated the fact that you offered a free truck for my use. Unfortunately my experience the day of the move was unsatisfactory. I went to pick up the truck at 9. I was 5 minutes early. At 910, I went to the door and saw the employee on the phone, and heard an ear splitting alarm going off. She saw me and mouthed just a minute. 10 minutes later I called. Nobody answered. At 925 I called again. She then answered and explained that she couldn't leave the phone due to alarm issues. I had to leave because I had a delivery at my house at noon. Fortunately the truck was available after the delivery. Unfortunately, once I got to the pickup point I found the back hate of the truck still had a padlock on it. I called the office, but at that time all I got was somebody saying gee I'm sorry but can I take a message for the manager? I didn't want to hang around waiting for someone to call me back, so I drove back to the center. Washing time and money. All in all a very poor experience.
Hannah L. G.
August 3, 2017
Linda D. P.
August 3, 2017
The lady was very friendly and helpfull. Gave me all information about different sizes and prices. Great customer service.
Nicole E. S.
August 1, 2017
Everyone was very friendly and helpful. They worked as well as held a conversation. It was a very pleasant experience.
Sheals S. M. J.
July 28, 2017
Great customer service and overal helpfulness. The staff are very friendly and informative.
Robert G. D.
July 11, 2017
Clean place, only down fall no dumpster to put excess trash in. Cleaning out storage and found broken stuff so. Had no place to put it. Other than that weeds everywhere and they really needs to be pulled up. My wife was a general manager at her storage facility and this was a big deal. Weeds shouldn't be seen and also the keypad didn't work all the time. Had to call office to fix it after big storm. Hope this doesn't continue.
Rhonda A. S.
July 7, 2017
Service was excellent. Price is very fair for the unit I rented.
Dixie L. R.
July 5, 2017
Great customer service. Maddy is amazing and friendly
Patricia B. C.
June 22, 2017
Nancy T. J.
June 7, 2017
Everything went very smoothly-Maddie is great.
Jennifer P.
June 2, 2017
Both employees were very nice and explained the agreement and other items I needed to know in a concise way.
Alejandro W. D.
June 1, 2017
It was a great deal. Love that they have a truck for you to use and everyone is super friendly.
Melisa S. C.
May 26, 2017
Maddie was very helpful! Great customer service.
Bertha W. J.
May 14, 2017
Was treated real good , front desk Clerk-helped a lot . place is nice and clean
Genary A. D.
May 1, 2017
Wonderful. Great staff, nice secure facilities, easy to complete paperwork, reasonable pricing. Couldn't be more pleased.
Jennifer A. K.
April 20, 2017
Good service. Friendly helpful staff.
Sonya C. H.
April 19, 2017
Great experience, professional staff and friendly. Knowledgeable about their product beats dealing with nasty attitudes like other storage places.
Roger G. R.
April 19, 2017
Nice, clean, safe facility. Excellent staff.
Margaret F. W.
April 19, 2017
Maddie was very helpful and showed me everything
Cynthia L. V.
April 6, 2017
Juan J. B.
April 6, 2017
Employees are Very professional and polite
Maria G. D.
March 21, 2017
Excellent customer service
Sabreana A. G.
March 15, 2017
The staff was vary friendwas and helpful however the price is a bit expensive.
Gloria A.
March 14, 2017
Very friendly
John D. S.
March 14, 2017
The best customer service I've ever had ! Clean property and great employees
Wendell F. R.
March 13, 2017
Easy to get setup friendly staff
Jeffrey E. B.
March 4, 2017
Great customer service!0
Sherry F. W.
March 3, 2017
It was great, prices were a little high for me, but the lady working was extremely nice and was very helpful with what I was needing and worked with me. I like knowing that someone lives on the property.
Sandra K. P.
March 1, 2017
The office staff was very friendly. However, the day we went to move in, after making a reservation, nobody answered the phone and I left a message and didn't get a return. I called the main number and they were no help to me either. I drove by to find out the office was closed on Saturday until 1 pm so I had to take my stuff back home and wait. I understand there are emergencies but it was a huge inconvenience for us that day. As I stated she was very helpful and sweet in the office but due to the amount of people waiting, it took between 30 and 45 minutes in the office to get done. She was working her hardest, but one person trying to wait on that many people was holding her up.
Wade E. K.
February 22, 2017
Good friendly people, good deals and clean property.
Laure H. H.
February 11, 2017
Tony helped me both times I went. He is kind, patient and explains everything. I will recommend my friends and family to ask for Tony.
Kathleen J. S.
February 2, 2017
Very friendly and helpful
Rocky D. G.
January 31, 2017
very nice explained everthing to me.
Lindsey R. R.
January 31, 2017
It was calming. I did not feel pressured. The manager was kind and knowledgeable.
Jose M. C.
January 26, 2017
very impressed with manager,very helpful, all questions asked received clear answers, will be here for some time, thanks to his knowledge and help. he is very professional. joe m. carrillo
Angelica R. G.
January 18, 2017
Your staff was very helpful and extremely friendly. The only thing I noticed was they were having problems with their computers so it slowed them down
Burbach N. R.
December 9, 2016
Best prices around! Very good security! Excellent customer service! Clean facility! Highly recommend.
Zamudio R. C.
December 9, 2016
Exelente service