Patrick was wonderful in assisting me obtain storage unit. He offered a tour to the unit and helped guide me in purchasing the packing supplies needed. He was very kind and professional and made the whole transaction easy. The office was clean and smelled nice. 5 star service!
Great company
Moe really help me store my things properly and was very informative and kind to me
Hi Kj, we appreciate the kind words and are glad we could provide you with a positive experience!
Pat and Olivia were amazing friendly the best the best the best AWSOME 👌
Hello Ashton, thank you so much for your kind words! We appreciate you sharing your experience with us!
Super helpful and very professional! Patrick is Awesome.
Hi Christian, we appreciate the kind words and are glad we could provide you with a positive experience!
Facility is clean and the customer service was awesome!
Patrick and Mark were really useful and friendly, good place to do your storage.
Very professional and polite service from Mark and Patrick
Great place. Patrick was very helpful.
Highly recommended storage with electricity.
Super easy to rent a unit and Olivia was very helpful when I went in for the first time. Space is perfect for what we need.
So amazingly helping and wonderful atmosphere and clean just amazing place.
Patrick and olivia are one amazing and helpful and so friendly
Shout out to Mark and Pat for accommodating boat storage at the last second for my 23' pontoon. Quick and easy to get set up and super convenient location right off of IH-10 West to grab my boat and head up to LBJ. Thanks guys!
Super easy going and professional to deal with
Patrick made this process so easy. He is knowledgeable and has a great sense of humor!
Perfect and clean location. Staff was great, highly recommend
The property manager, Pat, was sick a pleasure to work with. The facility is well cared for and the units are perfect for our needs.
This is a really great storage facility. We always come back to this place for our storage needs. Friendly helpful staff that are always willing to help.
Mark was very friendly and helpful without being pushy. Would recommend.
Mark was so professional and fast in expediting my storage unit. Great over all customer service.
Customer service was great! Thank you
Stopped by to see the availability of large units.
Mark was very knowledgeable and professional.
Explained everything I needed to know and got what I needed.
Easy process! Olivia at the front desk was super helpful and friendly.
Stopped by to see availability of large units.
Mark was very knolageble and profetional.
Explained everything I needed to know.
Moved in the same day!!!
Excellent attention from mark
Super professional & easy to work with. Got me set up with a reservation for a unit the night before. I was able to walk in the next morning & easily finalize everything.
Jenny Guerrero was exxellent and well train to rent a Unit.
Thanks
Juan
Very accommodating staff and ground level entrance. Various sizes of storage and air conditioning if needed
Great service with same day move in! Helpful and great price.
Mr. Pat, the representative at the storage facility, deserves every accolade for his exemplary customer service. From the moment I walked in, he greeted me warmly and took the time to understand my storage needs. His knowledge about the various storage options available was impressive, and he patiently answered all my questions, ensuring I was well-informed before making a decision.
What truly set Mr. Pat apart was his genuine concern for my satisfaction. He didn't just try to sell me the most expensive unit; instead, he listened attentively to my requirements and suggested the most suitable option within my budget. Moreover, he went the extra mile by providing valuable tips on how to maximize space and protect my belongings while in storage. His expertise and helpful advice saved me both time and money.
Throughout the process, Mr. Pat exhibited professionalism, courtesy, and a genuine desire to assist. His friendly demeanor put me at ease, making what could have been a stressful experience surprisingly pleasant. It's evident that he takes pride in his work and genuinely cares about the customers he serves.
Thanks to Mr. Pat's exceptional service, I left the storage facility feeling confident in my decision and grateful for the positive experience. I wouldn't hesitate to recommend this facility to anyone in need of storage solutions, knowing that they'll receive the same outstanding service that I did, courtesy of Mr. Pat.
Patrick is an outstanding manager! THANK YOU PATRICK!!! He treated me above and beyond with unimaginable kindness. This is a great place to keep your storage, and the staff have always treated me with compassion. Thank you US Storage!!!
Frank is the bomb digity dog!
Patrick was very professional and friendly! He answered all of my questions with a smile. He was very helpful! Thank you, Patrick!
Excellent service !!! Well taken care of.
always very helpful and wonderful customer service
Excellent, easy, professional.
Danny was super helpful & friendly getting us set up with our storage unit. All the info was clear and everything was presented up front.
Thank you Danny great help!
Great experience securing a storage for us!
Daniel is very helpful and easy to deal with. Good on US Storage for having employees like him.
They go above and beyond to meet your needs and budget!..
Great customer service !!
Daniel stands out as the epitome of excellence in property management at US Storage. His unparalleled commitment to customer satisfaction is evident in the seamless and efficient experience he provides for tenants. Daniel's ability to streamline the move-in process not only showcases his professionalism but also ensures that clients encounter minimal hurdles when transitioning to their storage spaces. His dedication to making the rental experience both convenient and straightforward establishes him as the best property manager, setting a high standard for others in the industry.
Mark Martinez is the most hard working, the most dependable, honest, personable, knowledgeable Storage company person I know.
Thanks Danny for your excellent customer service skills as well.
Great interaction, smooth process with getting a storage unit I needed
Very helpful. Got me in and out quickly. The experience was a breeze.
Awesome service friendly helpful staff. You can’t go wrong here
Entry into storage office was clean and tidy. Daniel made me feel at home and was friendly and knowledgeable. Seamless process to set up my unit.
Very helpful and quick to get me situated even on a Sunday!
Great customer service, Pat helped us find a unit that would accommodate our storage needs! Will recommend!!!
Pat helped me out and got me set up with all I need, did the online set up it was really easy and great price! Highly recommended
Danny was very professional and worked hard to help me upsize my current unit. He took time to answer all of my questions. I would suggest this facility to anyone…I always feel safe here.
Excellent service, clean, and safe!!!
Halen was very helpful and facility well kept.
Awesome place, Pat helped me pick the right space for a great price.
Easiest and quickest storage place I've dealt with, definitely recommend.
Halen, was very prompt in assisting us. He was able to get our second storage near our other storage that Patrick was so gracious assiting us with earlier this week.
My overall experience has been very greatful. Both these guys did superb work in helping my family with our storing needs.
Halen was very helpful in getting us set up
Great location and easy access. Extremely serviceable personnel.
I can’t say enough about US Storage. The whole team here is incredible, helpful and knowledgeable. I highly recommend them to everyone!
Good crew always taking care of you
Very nice place and employees !
Been using them for 4+ years and never had any issues. Always helpful when I call, staff was friendly and courteous. Mark was exceptionally helpfully and polite.
Very friendly customer service. Great rates!
Jalen was amazing-thorough, knowledgeable and professional.
Always very helpful safe clean facility
Friendly staff, very helpful! Danny was very professional and made the rental process a breeze. Facility was clean and very conveniently located right off I 10.
The guys at US Storage have been helpful each step of the way from time of rental to time of move out. Facilities have been clean and well maintained. Pat thank you so much!
We had both indoor climate controlled and outdoor access non-climate controlled units at this location. The staff was always available and helpful, and they went above and beyond to help us get settled, help us with an extra lock, etc. The units were clean and secure. Would definitely use them again.
We’ve been with this facility for years. We have had storage units across the country and the cleanliness, security, ans convenience of this facility, tops all of the other locations that we’ve been in the Northeast, Midwest, and south.
Pat has always been nice, prompt and accommodating to the need very nice facility.
Very courteous people. They explained all the details carefully and supplied me with the proper size storage for my needs. I would most definitely recommend them to others.
Awesome storage place. Staff was always available to help me assist me. Never had any issues here.
We have had another great experience using US storage! The tow gentleman that run the front desk are as good as they come! Excellent customer service and dependable!
Danny is the best! He is very personable and understood my storage needs so he was able to help me figure out what size unit I would need. The staff here is friendly and helpful. I would use this storage unit facility again. The units were clean and easy to access.
Fantastic, friendly customer service. Very easy and smooth transaction with Danny.
Mam, Patrick Tierney understands customer service .
So awesome to see people like him that values service and people!
Thanks!
Excellent facilities and the employees are fantastic to work with.
It is a very big place with a group of really nice people helping you out. The storages are in great care as well. Strongly recommend!
A great place to store your stuff. Easy to access your unit at any time. Super friendly staff and very response!
3 year tenants. Easy to do business with.
Patrick and the team are great! Amazing customer service. I highly recommend.
Convenient location and hours. Helpful Staff.
Very pleasant staff, Nate,Danny! Very helpful and informative!
Excellent, fast and cheap storage!
Great presentation, quick service, and lots of security measures. I trust my stuff is safe here! Friendly employees too.
Mark Martinez has wonderful energy and customer service. Took care of me quick and was extremely kind.
This is a great place to rent a spot. Very secure and easy access to go in and out during specified hours. Staff is very helpful and pick up the phone right away.
Good communication on phone call about the facility etc. good service, good location
Great staff 👍 really helpful specially Patrick and Danny both were really great at explaining prices , unit sizes would definitely recommend to anyone looking to rent very honest and straight forward thank you for your help
Danny was great!!!! He was happy to show me multiple units!!
I can’t believe all the time and money I was wasting at other storage spots!!!!
Seriously, thank you guys again!!
Pat was the man. Made it quick and easy.
I came in right before closing and Danny took the time to show me a couple of open units to choose from. They stayed late and got me squared away. Much appreciated
Came in to rent a storage, met with Mark - he was extremely friendly and got us through the process extremely quick.
Great location and clean units 👍🏼. Mark was very helpful.
Great service, they always keep their facilities clean and well maintained. I’ve been storing there for 2 years and have never had a problem. Awesome location as well
Great Customer Service, Mark was really helpful.
Place was always clean, good security.
Great folks! Clean and secure! Bug free!
They are amazing very helpful they are the best storage place ever.
Great location, big units
Very very helpful and quick. Gotta thank Joe for all he did for us while their. Highly recommend this place to anyone looking for a storage unit.
Danny was great to work with. Toured the property with him and everything was clean and ready to go.
Thanks to Mark, we had a successful experience and move out.
Very pleased with personal at this storage facility. Helpful, Courteous and knowledgeable. Unit very clean. Thanks so much.
Great service, friendly staff! Helped us out big time with a short term storage unit for a good deal. Definitely coming back next time.
Great customer service, and storage space. Worked perfect for what we needed! I highly recommend.
Staff is amazing. They were very helpful and helped with the entire process. I was able to find exactly what I needed and moved everything in the same day. I would recommend this location.
Great service and reasonable prices.
Fast sign up, easy access storage! Friendly staff!
Smooth and easy. Pat is great.
Joe was super helpful, very professional, efficient and thorough. Was able to match pricing for me & gave me a move in special. Made my storage rental seamless and easy! Highly recommend!
Good service. Nice personal
Great location, secure and very helpful staff!!!
Courteous manager. Efficient sign up process. Clean facilities.
Joe and Mike have been very helpful and informative throughout the entire process. The process was quick and I was able to move my stuff in the same day.
Great service and value. Have used them for business and personal storage and recommend them to friends.
Very nice and easy to deal got me in and out swiftly… very clean I recommend it
The manager was very pleasant and easy to follow with was was needing to be signed and patient as well. Great service
Quick and simple...no hassle or haggle. Also offers discount for military veterans. Only thing is l should have been advised on type of lock to purchase for unit...initially bought wrong type of lock.
3 stars but..
JOE WAS EXCELLENT IN CUSTOMER SERVICE!!!!!!!!
Hi King Taehyung, thank you for your feedback on our customer service! We appreciate your business. We'd love to hear about how we can improve your experience. At your earliest convenience, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
Great place to rent a storage, it's safe and secure. Thank you for keeping my belongings safe!
Clean and good environment. Daniel was very helpful. Made it real easy to get up and running.
Aaron was really helpful, the storage is just what I need and the location is really convenient, I recommed it.
Great service , great pricing great location
We have been a long time renter here and we always love the friendly staff! Highly recommend!
Very professional staff! Nice and clean units. Highly recommend!
Very helpful in resolving a billing issue. Recommend.
From the time we walked in to inquire about a storage unit, AJ and staff delightfully showed us their availability and answered all of our questions. The units were clean and the grounds were secure. I would recommend this organization to anyone who has storage needs.
Professionally run and efficient. Feel comfortable leaving my stuff there!
Professional and courteous staff. Online app made it convent for payments. Thank you!
Audra was great! So helpful and attentive to us! Even offered us cold waters while we moved in 100+ degrees!
Great people to work with
Clean facilities! Regularly swept! 24-Hour Camera Security!
Drive up units! Climate controlled units! Locks, tape, and boxes on-site!
Friendly and professional staff!
Military family friendly, would definitely recommend to any Military family getting stationed in the San Antonio area.
The facility was clean and well maintained! We were very impressed! Office staff has always been helpful and professional. It was easy to rent and easy checkout process. We left due to minimizing our belongings but will definitely use them again if needed.
Quick, efficient and friendly.
Needed a storage unit while in the transition of moving. Great prices, easy online booking and very helpful staff! Will definitely use them again if I need a unit in the future.
Highly recommend. We’ve rented from them for our personal and business storage needs and have always had a good experience with them.
US Storage was recommended to me by someone who also uses a storage there. The online process was easy to understand and prices and sizes were clearly detailed. I was able to reserve a unit online. When I arrived at the location, the personnel were pleasant and answered any questions I had. The person assisting me walked me to the climate controlled unit and made sure everything was clean and ready to go. All I needed was the security code, which they provided, and I was set to move in!
The staff at this facility is excellent. Specifically a gentleman named Erin. He took the time to answer all my questions, showed me a few units so I could get an idea of size, etc..
Fairly priced and convenient location. If you absolutely must spend money on a storage unit this is the spot.
I was very happy with this entire transaction. Specifically the gentleman named Erin I dealt with made the experience quick and painless. He took the time to show me some units so I could get a feel for the sizes available, and was very friendly and personable.
The only issue I had was I was unable to get into the gate later that evening. My code did not work. I assume the system takes some time to update possibly, but with a truck full of stuff it was pretty annoying. Got to ding one star for that.
Excellent customer service, clean and accessible facility. The team that helped me out at this location was always quick to respond and extremely helpful!! AJ was very friendly and also very helpful as well
We would definitely recommend using this facility
Hi Karla, thank you for taking the time to rate our San Antonio facility. We'd like to hear more about your recent visit and learn of ways in which we could improve your storage experience. Please email
[email protected] to further connect. Thank you.
Yazmin was very helpful and professional getting us a unit today
Jeanette was awesome and so helpful! Picked out the perfect unit at the perfect size for us while we’re in between cities. Highly recommend using US Storage!
Never had a problem withthe security of the facilty or any kind of lead during winter season. Highly recommended
Great customer service and Polite!!!
Excellent customer service. A.j. was helpful and answered all the questions. Thanks!
Aj was extremely helpful and knowledgeable of company policy and procedures, and he made the process very quick and easy.
had great customer service with Andrew. He was knowledgeable, patient, and helpful with us. Thank you.
Yazmin was the best person I’ve ever dealt with! She made the process nice and easy! The rates are half the price here compared to some of the other facilities in the area!
Good experience, friendly people, satisfied.
US Storage Centers was accommodating and helped me pick the perfect unit for my needs. The assistant property manager Maritza was knowledgeable and kind. She answered all the questions I had and was helpful. I will recommend to others.
Very accommodating and great people skills
Amdrew was “Johnny on the spot” making sure a unit that just became available was clean & ready to go for us to move in. Thank you!
AJ was a great help. I was there once to get info and then came back the same day to get a unit!!! He stopped his lunch to help me. ;) Showed me the unit and got everything set up for when we roll into town. The place is clean and easy to navigate. I was so happy to find a place so close to my parents house. You have a valuable employee there!
Was able to get storage reserved on line and then when I got to the office they were helpful in getting me set up and able to use the storage unit. The facility is easy to access and very clean. Appreciate the staff and the help they providedf.
Excellent Place To Do Business With,Great Customer Service,Very Pleased With Us Storage Centers
Great pricing, espcially for the size unit I purchased. Quick easy access off of iH10 access road. storage for my tools and other items i dont want taking up my garage space. Perfect for my needs
Very easy process. AJ was helpful, knowledgeable and made the process great. Overall, very happy.
Great customer service . Very pleased with our storage unit and it’s ease of accessibility.
Great customer service and professional attitude from both Maritza and Yasmen.
The process of getting our unit was made so easy by AJ. I would strongly recommend this location.
Excellent Service, and appreciate the help with getting a storage unit very quickly!!!!
Customer service is excellent. AJ really does his best to serve the customers of US Storage Centers. Working to secure my initial unit and transfer to a smaller unit after my move was a breeze. Thank you for making the process simple and hassle free.
Great experience at this location! Extremely friendly and professional staff. Will recommend this location!
Great experience, friendly customer service, and convenient location
Straight forward and quality storages for the price. Will definitely rent again in the future!
Very accommodating and helpful. Price is budget friendly!
Manager is wonderful, knowledgeable, and friendly. I recieved great service and would recommend them
Staff is helpful and price appropriate. Access to the large enclosed buildings is down a steep grade and a little awkward. To my knowledge no dump station or tire inflation station. Basic aluminum box storage.
Great service asked all the right questions to make sure I got the unit that would suit my needs.
Keep up the great work.
I left my car there for a couple years and when I came back it was as I left it (granted as any vehicle that hasn't been turned on for 3 years it needed maintenance) . The employees there are very kind, patient and professional. Andrew, himself, had to have some patience with me when I had to call him lost and confused (I couldn't remember my storage unit number) but thankfully he was calm and directed me towards the right path. Thank you all for your help and for providing my belongings the safety and shelter they needed.
AJ is great! Answered all my questions and very accommodating to our unique situation!
Andrew is a friendly, professional and it was a pleasure doing business with him. It was quick and easy and the price Is pretty fair in my opinion. 5 stars for sure 🙌🏼
AJ was great, helped us right away and presented all the options that better suited my situation. I was able to book what I needed same day no hassle, very friendly and respectful. Would definitely recommend you ask for Andrew Marr.
Staff was very friendly. Prices were more than reasonable. Easy access and secure facilities. Thank you.
Clean, friendly and professional.. US Storage team was very accommodating. If we are ever in need of an unit again we will definitely will return to this location.. Thanks again
Joe
Friendly staff and very fair prices, clean units.
AAron is a great help and very nice
Great customer service! AJ took the time to go through everything with me and showed me the unit. I got a great deal on my unit and walked away feeling sure about my purchase. Make sure you ask for AJ when you come! He knows what he’s doing !!!!
Amazing staff clean property awesome service
Had a great experience renting a storage unit here. AJ was friendly and knowledgeable and got me set up quickly.
AJ Marr has helped me with the rental of two spaces with US Storage Centers. AJ has been very professional and courteous, and is very knowledgeable and able to answer all my questions. He provided options for me to consider before renting to assure I got the units that work best for me. AJ made to the process quick and easy and assured me of his availability should I have questions or other needs.
US Storage management is to be commended for recognizing and retaining value adding personnel such as AJ.
A+++ Service! Jessica M at the Boerne location was amazing! great service and very knowledgeable.
AJ was super helpful, as well as another worker that helped me as well another day. Both were extremely nice and professional. They didn't make me feel like I needed to sign a lease for a unit immediately and gave me space to decide which unit was right for me. I have never had a storage unit before, so I am so impressed by the quality of care they showed me. Someone lives on property so I feel like it's safe and feel super comfortable with the property. Looking forward to storing here!
I want to say thank you to AJ the property manager at the US Storage Center off of I-10 & Ralph Fair Road. The last 3 1/2 years have been great renting office space and a storage unit. If we had any problems AJ took care of it. Our office space was perfect for our business. The entire staff at US Storage Center was always helpful and had a smile on their face. Highly recommend this space for your next office or storage unit.
Great company to deal with.
We use US Storage in conjunction with our business and we've always been very happy with the customer service, the units we've rented, etc. I would recommend them to anyone needing a storage solution!
AJ was absolutely fantastic!!
Nice clean facility. Very friendly staff!
Very nice service and clean place.
Great service and Rita has a fantastic personality and very professional.
Rita is helpful and very courteous. Helpful in every way. She is knowledgeable and worked quickly to get us what we needed.
Adrien and Araceli
The service provided by the storage manager Rita was magnificent and great customer service. She was very welcoming and clear of prices and offered many options to choose. I had searched in different places, however, the service was so impeccable that it was worth paying a little more. The unit I got is perfect. I would recommend US storage to anyone that wants the truth and no hassles. Love this place!
Good service Rita is really nice and she has good customer service
Muy buena atención al cliente, Rita nos ayudo mucho a encontrar el espacio apropiado para nuestras necesidades. Buenos precios y muy buena atención.
US Storage Manager, AJ Marr, at IH 10 West in San Antonio, Texas was exceptional in his assistance in providing all the information I needed to rent a 10x20' storage unit. He also provided INFO on my Military discount, US Army,, which will help out a lot. My hat is off to AJ Marr and US Storage. Thank you,
I called several different storages and was not very impressed with the customer service, but AJ over at your I-10 location was very helpful and professional.
AJ from The I-10 location in Leon Springs was awesome. Even when I called he was very detailed about the units and prices. He even insisted for me to go look at them before renting a unit. Very satisfied with AJ services. Recommend this location to anyone in the leon springs area.
Quick and Easy, competitively priced. Can recommend.
NIce guy - easy to work with- storage could have been cleaner- but nothing I can't fix with a broom
I received very good kind thoughtful and professional customer service here highly recommend them
Aj was pretty cool about the whole process he let us see multiple options & was very patient with us everything turned out to be a good experience looking forward to doing business with you guys again
Very clean and employees are nice and very professional
AJ was very friendly and helpful in getting our unit set up and ready to go. They paid attention to the details and made the entire process painless.
Friendly, helpful staff that made the process of choosing a unit for my needs smooth and efficient.
Great experience with US Storage Center. The office staff is awesome! I went in with questions close to the time the office closed, and they stayed late to show me the unit, and answer any question I had. They are highly recommended.
Friendly management. Clean. We would highly recommend.
Kim was such a delight, she was so knowledgeable and understanding of what I needed. Her Patience was unbelievable. I would definitely recommend getting a storage unit with them.
Great customer service easy to work with.
Great customer service! AJ is awesome and helped us get squared away.
It was a good the gal was polite and very helpful.
Needed a storage unit quick and at a reasonable price. Found it here and the service was helpful and great. Location is perfect and easy access.
Great and friendly service, Sam was awesome!!
Tiffany and the gang are awesome. Anytime we need anything or something arises she is always quick to respond or resolve.
They made getting a storage unit FUN!😂
Awesome experience. Your computer system was down, and every effort to get the paperwork done quickly and efficiently was taken by your employee!! Thank you!!
GREAT CIUSTOMER SERVICE AND PROFESSIONAL!
Very helpful staff, professional, friendly, and accurate. The facilities are secure, well maintained, and attractive. Very pleased with the experience.
Getting my 2nd unit today. Great location great service.
Very helpful staff and clean well maintained facilities will recommend to my friends.