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Frequently Asked Questions

Everything collectors ask before their first tour.

Wine storage is off-site cellaring for collectors who've outgrown home storage — your wine held in engineered cellar conditions, protected from the temperature swings that damage bottles in a Chicago basement or condo. Our Old Town cellar offers private lockers starting at just 8 cases up to walk-in rooms holding 625 cases.

Cost depends on locker size, measured in case capacity. Monthly rates for every size at US Storage Centers are listed in the unit cards on this page — smaller lockers rent for less than most Chicago parking spots.

A standard case holds 12 bottles. Our smallest locker holds 8 cases — about 96 bottles — and sizes step up through 12, 24, 60, and 100 cases to walk-in rooms holding 120 to 625 cases.

The cellar holds between 50-60°F and around 50% humidity year-round, with built-in humidifiers, engineered insulation, low light, and daily monitoring by our team — steady through Chicago winters and summers alike.

Access is limited to members, with gated electronic entry to the building and keypad access to the wine cellar. The facility is monitored throughout the day by on-site staff and backed by 24/7 video recording.

As a US Storage Centers - Chicago member, you enjoy extended access hours 7 days a week from 6:00 am–10:00 pm. That includes:

  • Electronic keypad access
  • Convenient elevator access
  • Easy loading and unloading areas

Every Chicago membership includes concierge services at no extra charge, anchored by Shipment Arrival Alerts: when a delivery reaches our on-site office, you get an automatic text and email the moment it arrives, and it's held in a climate-controlled locker until you collect it. Professional wine handling, delivery coordination, and on-request inventory management and collection consulting round out the service.

Yes, and you'll know the moment it lands. Shipments are delivered to our on-site office, placed in a climate-controlled holding locker, and Arrival Alerts notify you instantly by text and email. You have up to 7 days to collect — free for all members, and far safer than a wine club box waiting on a porch.

Our Chicago facility offers two unit configurations. Open, case-ready units have clear floor space, so it's easy to stack, rearrange, and move cases in and out without obstruction — a good fit if you frequently add to or draw from your stock. For collectors who want access to individual bottles, we can install professional wine racking directly in your unit, letting you browse your collection at a glance, pull a single bottle without disturbing the rest, and organize by varietal, region, or vintage. Ask our team about shelving availability and installation when signing your lease.

Yes. We offer facility-wide Wi-Fi throughout the storage area, so you can update and manage your collection inventory right from your locker. Whether you're logging new arrivals, checking what you've got on hand, or organizing by vintage, you'll have a connection wherever you're working.