Had an amazing experience with the manger working a holiday Sunday. Her name escapes me, but she was working Dec. 1st.
She’s the best!! Make sure she knows it!
Joan was so warm and welcoming and professional. So glad we chose this storage space.
Excellent customer service, lot of work for a little staff
Joan was great helping me set up my new unit
I had a nice, curtious experience. And both were very professional. I haven't yet moved in as I need to rent the Uhaul and can only do it Monday or Tuesday. Thank you, Mike Jennings
Made a deal with a guy on the phone when I got there to log in for the first time I got a lot of attitude had to change storage units and got more attitude. Then when I went to move out this past weekend or Friday the elevator was broken and we were upstairs so my guys had to carry everything downstairs. Then when I checked out figure out the front desk is it good to go the next day somebody calls me and says hey did you move out? Yes oh well and she was all confused. So to be honest not a good experience
Hello Bob, thank you for sharing your experience at our Costa Mesa facility. We apologize for the challenges you faced during your time with us, including our customer service, the unit change, and the broken elevator. We understand how frustrating this must have been, especially during your move-out process. Your feedback is important, and we will review these concerns to improve our service. At your earliest convenience, please email us at
[email protected] with more information about your recent experience, and a manager will reach out to you.
Customer service was amazing
Facility could use improvement
It was a seamless experience, from the phone call to the move in. Joan & Michelle gave me a warm welcome back, since this will be my third time using this facility.
my experience with Joan and her staff was great. very knowledgeable of her job
The manager, Joan, is great. She’s very professional and helpful. Your prices are high!! The no trash cans or access to the big trash bins is VERY negative! Allspace used to be user friendly and now the policies are all about convenience for the company.
I feel like there wasn’t much effort to get elevator repaired. It’s essential. Leaving.
Joan is a great on-site manager. She is the best I’ve ever had the pleasure of working with.
https://yelp.to/5WbqSc3oDl
Easy sign up process
Joan is extra helpful during a stressful time
Great service, on phone and in person.
Allspace Costa Mesa is safe, clean, and has a wonderful staff which makes all the difference! They treat you like family. Thank you Joan for being so pleasant and professional at the same time!
Best customer experience i have received in years thank you for everything.
Joan is great so easy and friendly to work with
working with Brandon and Joanne was an absolute pleasure. They both went above and beyond. Super kind and friendly people, truly made the overall process seamless :)
Super easy and simple process so far. Thank you Joan for your help
I’m so happy to find All Space Storage! My transition from my former storage was so super easy and positive! Joan the manager is reason enough that is so helpful and kind. Brandon showed me a unit when he was closing up, he is so hardworking and nice, like Joan. I literally would ask them to Christmas dinner, we’ll be using All Space for a longtime! I’m super happy!
⭐️⭐️⭐️⭐️⭐️ 👍🏼👍🏼
the staff are very friendly and helpful. had a issue with locking my unit and they helped me with that. when they are walking around and see you they stop to chat and see how things are going and always let's us know if we need somthing don't hesitate to ask.
I like that.
Very welcomed!
Real down home kind of feeling.
Friendly and courteous.
Price was OK location is OK. The service was lacking. I went in and signed up paid my fees set a credit card up for auto pay. But when I arrived to put my things into the storage it had a lock on it I had to go to the office get the lock removed and then it happened to second time as well. Very frustrating.
It wasn’t as smooth as it could’ve been. I had trouble accessing my account but Joan Norris was able to work things out. She’s great! The rest of the move in experience was fine.
Setting up automatic payments doesn’t seem to work properly though.
Joan made the experience very smooth & hassle free. I enjoy the energy she brings to the office.
Friendly staff well informed
The staff is great. Very nice and very helpful. Clean units and the premises feel secure.
Nice Staff HORRIBLE OWNERS RENT INCREASES UNACCEPTABLE. IM OUT AFTER MANY YEARS
First class treatment from Joan! The moment I walked through the door I felt welcomed and comfortable. The entire experience was informative and smooth.
A great, professional experience.
They hooked me up with a nice unit on extremely short notice. With a very high discount, not for one month , two.
They are very professional,got checked in fast. And a very warm welcome to the neighborhood.
I give you guys a 10.
Thank You
everything went very smooth, very professional, and a very warm welcome to the neighborhood
The staff is great and works hard to assist customers anyway they can.
Jason is a very kind and professional person, he made me feel very comfortable and explained the entire process to me very clearly!! excellent service
Very easy sign up and friendly staff. The carts need breaks though. The only negative.
JOAN and JASON are amazing incredible customer service and extremely helpful and our prior rentals and in setting up new space rental. I haven’t found a better place to rent storage anywhere in Southern California and I’ve been doing it for years. Thank you Allspace Storage.
Awesome!!!
Everything was so smooth 🙌
The staff, Joan and Adam were great- very helpful and pleasant, but the Units smelled badly and one Unit even had an oil- like substance on the floor!!! I was desperate, but decided against taking these Units(even though I paid)
I really liked Joan! The gal who took me through the process of getting a storage unit with allspace. A lovely person and woman. Thank you Joan. Look fwd to seeing you.
I had a great experience with the office staff at a AllSpace in Costa Mesa. The staff was very helpful and knowledgeable about the facility, and I appreciated their professionalism.
Extremely happy! Joan went above and beyond. My appointment was for a Wednesday but I came in on a Tuesday to see if the 5 × 5 was going to be big enough for me, and it was not. Joan was kind enough to set me a day early and she showed me a 5 × 6 unit which was a little bit bigger and it was closer to the elevator and was only $6 more a month. I am extremely happy.
Very good sign up procedure - very thorough
Everything was easy and smooth
I like the friendly staff, easy acces to unit
Very Good Help and Quality Service from Joan&Adam at AllSpace in CostaMesa.
I'm a HappyCustomer!
ThankYou!!!
Great customer service.! Very attentive to any of my needs even tho she was kinda older n a little bit of a struggle for her ralk walk all that way!
I love Joan! She does such a great job making me feel welcome and appreciated as a client.
Jon had my unit ready all that was left to do was move in. She was so kind and explained all the fees and how they and when they could be charged. The unit itself is perfect for me because it’s not too big or too small.
Absolutely delightful. Joan and her team have been very kind and helpful during the entire process. I was very hesitant about getting a storage unit after my big move but Joan assured me it was a great investment.
Very good service by Adam and a well run facility managed by Joan.
This storage facility has a great location and good prices. The staff is also very helpful and they make moving in very easy. Thanks Joan!
Joan at desk showed me 2/3 units, the unit i rented is perfect, my marine needs for are boat!
The fit was great, with space for more equipment, thank you Joan,
Mike (221)
It was super smooth Joan held the perfect unit for me and Adam got me signed up easily thanks y’all!
Joan and Adam are both just so helpful and lovely each time! Thank you !
Joan was very thorough and nice.
Everything went well and seamless.
The agent who helped me was very attentive to my needs.
I appreciated the follow up, follow through, courteous approach, and cleanliness of the facility. Josh was outstanding!
The experience was completely positive. Joan was the best she understood the business , shewas professional and personal!!
Moving your storage units is tough work and stressful but your staff made it a pleasure to do business with all-space!! Hold on to her she is one in a million!! Heidi and Tom
Great place. Excellent staff. Very reasonable price.
Friendly and professional
Great! Busy place but staff is courteous and helpful!
There was pee on the floor
Hi Rhonda, thank you for letting us know your concerns! Our aim is to provide a clean and comfortable experience to all our customers. We have communicated your feedback to our team and will take the necessary steps to ensure a better experience for you moving forward. Please email us at
[email protected] and a manager will be in touch. Thank you!
Everyone at AllSpace has been friendly, helpful and kind. We needed a storage unit last minute and it was quick and easy.
Did and still do feel pleased, if not totally stoked and delighted