WonderfulMarcela
Hi Lealya, we are thrilled that you had a positive experience with us!
Marcela was amazingly helpful. Perfect process all around.
Hello Teddy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Clean, secure facility and fantastic customer service. Shoutout to Marcela for the great experience!
Hello Tiffany, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Okay this place is AMAZING! Marcela in the front office was so helpful, walked us up to our unit and even taught us to use the lock. We checked out other places (that were terrible), and are so glad we found this spot. This location at Osage is new and so clean - elevators, dollys, parking all great.
Hello Emily, thank you so much for your kind words! We appreciate you sharing your experience with us!
Excellent communication and customer service! The storage unit and total building is very clean. I recommend!
Thank you so much for your kind words, Stephannie. We really appreciate you taking the time out to share your experience with us.
Highly recommend. Clean and quiet. Nice size parking lot and nice units.
Hello Reginald, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Ken is great guy, was very professional . Explain all details and was welcoming
Hi Hasim, we appreciate the kind words and are glad we could provide you with a positive experience!
Ken is awesome!
Hi Aj, your feedback is highly appreciated. Thank you for the review!
So helpful! Customer service was excellent! Great and easy storage
Hello Reina, thank you so much for leaving us a great review!
Hello Phoebe, thank you so much for rating your experience with us so highly!
Professional, quick and easy to set up my storage space. I highly recommend working with Ken!
Hi C, we are thrilled that you had a positive experience with us!
Ken was so helpful, great place!
Hello Marina, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Friendly staff and clean new facilities.
Hello Grant, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Frank, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I worked with Ken who provided excellent service and ommunicated clearly what my storage options were for prices that were very agreeable. The facilities are clean and modern; so far no complaints! I'm satisfied. 🙂
Hello John, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Signed all papers and payment was accepted however,I have locker # but have no gate code to move in been 1week since july 29th move in date
Hello Derek, thank you for taking the time to review our Los Angeles facility. We understand and apologize for the concerns you've raised regarding gate code access. We would like to connect further to learn more about your experience. At your earliest convenience, please email us at
[email protected] with your best contact information, and a manager will reach out promptly.
Marcela is amazing.She is super helpful and knowledgeable. The facility is beautiful and super high tech. Highly recommend.
Hello Miss, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great customer service, personality, and very professional. Marcela was great to work with.
Thank you so much for your kind words, Darren. We really appreciate you taking the time out to share your experience with us.
We just moved into our storage unit today, had a little bit of mix up with the size of the unit (we underestimated the size we would need), but Marcela stayed to help us out… I am so grateful for her when we were stressing a little, she was so helpful, patient and kind. She was great! Clean and new facilities, we are very happy!
Hello Jessica, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Great customer service, new storage, reasonable price. I like it!
Hello Esayas, thank you so much for leaving us a great review!
Hello Capt., your feedback is highly appreciated. Thank you so much for the review!
I would definitely recommend this place it’s a really nice facility and staff is so welcoming feels so good to come here and everyone is so pleasant specially Marcella she has been so nice since day one !!
Thank you again for everything
Hi Suki, we are thrilled that you had a positive experience with us!
I’ve had an excellent experience with Us Storage and I highly recommend them. They answered all my questions and made the rental process quick and easy. The facility itself is spotless, well-lit, and clearly well-maintained.
Security is clearly a priority—there are surveillance cameras, gated access, and I always saw staff on-site during office hours. I also appreciated how accessible everything was, with wide driveways and carts available to move heavier items.
Prices are very fair, especially considering all other storages are extremely high. I’ve used a few storage units before, and this is by far the best experience I’ve had.
If you need storage, don’t hesitate to choose them make it easy, safe, and stress free
Hello Kyra, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Reservation and checkout if my rental space was quick and the staff were very nice.
Hello Bobby, thank you so much for your kind words! We appreciate you sharing your experience with us!
Very nice brand new storage facility. Marcela was extremely helpful
Hello Simran, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Thank you so much for your kind rating, Susanne! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Marcel me atendió excelentemente, excepcional
Thank you so much for your kind words, Luis. We really appreciate you taking the time out to share your experience with us.
This is the cleanest and most secure storage facility that you'll ever find. I came here from Public Storage, where my unit was broken into.
Hello Surf100, thank you so much for your feedback! We appreciate you sharing your experience with us!
Quiero renovar mi opinión ya llevo varios meses aquí y solo quiero decir que me gusta como Marcela ah manejado el lugar y lo ah mantenido bien quiero darle las gracias porque siempre contesta mis preguntas y está en todos lados saludando a los clientes gracias Marcela por tu personalidad !
Hello Maria, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Marcella was very helpful, professional, and made the process so easy.
The facilities are clean and very nice. And I love all the security features they have.
So glad I found this US Storage location.
Hi Allesondra, we appreciate the kind words and are glad we could provide you with a positive experience!
Marcella checked us in today as we moved from a different facility. Very pleasant and kind, a great representative for the business.
The facility feels very secure and is very well appointed. Climate control actually works compared to some other companies. Great spot.
Hi Jake, your feedback is highly appreciated. Thank you for the review!
Marcela is wonderful!!! She checked us in fast and efficient and is super friendly!
Hello Kelsey, thank you so much for leaving us a great review!
Great customer service!
Hi Kristen, we are thrilled that you had a positive experience with us!
So far so good! Ken was kind, thorough, and quick to get us checked in and moving in. Glad this new facility was running a great deal, and happy to be storing things here.
Hello Tristan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Really nice, new, and modern facility. Alexander helped us with this process!
Hello Samora, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Dominque, thank you so much for rating your experience with us so highly!
Like this storage, it’s new, clean, convenient, has great staff and lots of carts. Rent is one of the best in the city.
Hello Natalia, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The personnel in the office, especially Ken, were super helpful!
Thank you so much for your kind words, Ming. We really appreciate you taking the time out to share your experience with us.
I had such a marvelous time meeting with Ken, he was so helpful and such a pleasant person.
Hello Madeline, thank you so much for your feedback! We appreciate you sharing your experience with us!
Marcela & Ken are both very kind, helpful and knowledgeable. Very clean facility and easy to navigate. Despite having a basement unit, move in was a breeze.
Hello Victoria, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello J, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Paul, your feedback is highly appreciated. Thank you so much for the review!
This storage facility is clean and feels secure! The staff member that assisted me was Ken and he was beyond helpful! I highly recommend this storage facility ✅
Hi C, we appreciate the kind words and are glad we could provide you with a positive experience!
Very thorough and easy rental process. Clean facility and pleasant staff.
Hello Jeanna, thank you so much for leaving us a great review!
I worked with Marcella every step of the way and she was the best. Informative and responsive. This facility is newer and clean, and was the right fit for us.
Hi Assistant, we are thrilled that you had a positive experience with us!
We are very pleased with how Marcela handled everything. Excellent customer service!!! Very kind, we love her!!
Hello Jose, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I’m very pleased with Marcela’s service. She is amazing, helpful and polite. Great experience!
Hello Prado, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Great experience. Great intro pricing. Ask for Ken!
Hello Ravi, thank you so much for your kind words! We appreciate you sharing your experience with us!
Marcela went above and beyond. Five star attention to detail and customer service. Felt like we were being taken care of by a family friend.
Thank you so much for your kind words, Ryan. We really appreciate you taking the time out to share your experience with us.
Ken and Alexander were great 👍
Hello Eric, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hi Adam, we appreciate the rating and are glad we could provide you with a positive experience!
This storage is new and safe and only been open for 7 months. Better yet, Ken, the Assistant Manager was really helpful and showed us several units. We booked that same day. Save your time and money and just stop by here first. Wife and I visited several other places in the area and this US Storage site tops all others.
Hello Mathew, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Super clean and very new - I think 6 months or less they have been open. So happy I chose them to use for my storage facility. Affordable and safe. Highly recommend.
Hi •__••, we appreciate the kind words and are glad we could provide you with a positive experience!
I’ve just had a wonderful experience at US Storage Los Angeles - Osage location. The new facility is nice and clean and the entire staff gave me a warm welcome from the moment I arrived. A special shout out to Marcela M. who patiently walked me through multiple options until I found just the right fit for me and my family. I’m hoping for an equally positive experience going forward!
Hi Valerie, your feedback is highly appreciated. Thank you for the review!
Great customer service!!!
Amazing move in deals!!!
Thank you for your kindness
Hello Linda, thank you so much for leaving us a great review!
Marcela was very nice and knowledgeable. Great service as always.
Hi Deedee, we are thrilled that you had a positive experience with us!
Ken was very helpful and he made the whole experience seem less.
Hello Donnisha, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Alex and Marcela are the best! They are very kind and professional. Always a pleasure to talk to! This location has to be the cleanest I must say! 10/10 would recommend! No complaints!
Hello Brittany, thank you so much for your kind words! We appreciate you sharing your experience with us!
We had the pleasure of storing on Osage where we met the very help full, knowledgeable and respectful Marcela Marales, Ken, Cindy Lou.
However all are extremely courteous. Marcela worked with me more serving top shelf five star service”Supervisor qualified !”
Hello Lucille, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Wonderful customer service! The cleanest storage facility I’ve ever seen!
Thank you so much for your kind words, Piper. We really appreciate you taking the time out to share your experience with us.
Such a helpful and easy setup process, Alex and Marcela were so friendly and helpful. The location is convenient and easy to access and super clean.
Hello Jasmin, thank you so much for your feedback! We appreciate you sharing your experience with us!
Alex is the best
Hello Ignacio, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Super helpful and communicative! Great and clean facilities too
Hi Syuen, we appreciate the kind words and are glad we could provide you with a positive experience!
Marcela was excellent. Great customer service. Highly recommended this location.
Hi Chris, your feedback is highly appreciated. Thank you for the review!
Thank you for the young lady who helped me on Sunday , she was so professional, helpful and patient. Outstanding customer service.
Hello Monquenta, thank you so much for leaving us a great review!
Ken at the front desk was very helpful.
Hi Demetra, we are thrilled that you had a positive experience with us!
ASST. Manger Ken is an amazing person. He was very professional and helpful. Your establishment was very clean and secure. Excellent service
Hello Rolanda, thank you so much for your kind words! We appreciate you sharing your experience with us!
Ken at 7336 Osage did a wonderful job. His knowledge of the facility, equipment and benefits that come with the rentals is top notch. His customer service was amazing and he suggested a regular storage over the footlocker size that she reserved. The suggested storage was exactly what she wanted. He should be promoted to manager if that is a possibility.
Hello Tab, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
I needed a storage and Marcela was very helpful , friendly and welcoming. It was my first time renting a storage, and I had no idea of how the process was. Marcela made it simple and easy, gave me options and i also got a tour to see the options available. This place is new, so everything is nice and clean. It’s also very secure, with keypad access and you only get access to the level your unit is on. I look forward to continuing my rental relationship with this company.
Thank you so much for your kind words, Glenn. We really appreciate you taking the time out to share your experience with us.
The people here at the front desk, Alex and Ken Alex is the one that helped me. They are wonderful and ken's comic relief was definitely uplifting. I highly recommend renting here.If you're tired of being treated like dirt at all the other places, this is the place to come
Hello Daryle, thank you so much for your feedback! We appreciate you sharing your experience with us!
Marcela is so great! So friendly and helpful. Center is also clean and well done! 10/10
Hi S, we appreciate the kind words and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Austin! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Ken helped me on the process.
Great service!
Place amazingly neat. Good price
Hi Diana, your feedback is highly appreciated. Thank you for the review!
Hello David, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Marcela was so helpful! She explained everything thoroughly and helped us find the perfect unit! Frat customer service. We love this place, such a great spot. Only thing is I wish they had Wi-Fi since you lose service when you go down to the basement levels. I hope they can get that soon!
Hello Juan, thank you so much for leaving us a great review!
Marcela was awesome. Very much appreciative of her excellent attitude and customer service. She is a pleasure to work with
Hi Td, we are thrilled that you had a positive experience with us!
Amazing
Hello Kai, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Nice and clean, and very professional service…
Hello Valerie, thank you so much for your kind words! We appreciate you sharing your experience with us!
Crew was sufficiently good and on time! Very helpful and patient! Would definitely recommend to a friend!
Hello Oscar, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Brand new facility, looks super clean and neat. Definitely recommend
Hello Karla, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great place. 5 stars
Hello Susan, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hi Jean, we appreciate the rating and are glad we could provide you with a positive experience!
Marcela was great and was very thorough in our check in process. Would recommend the place!
Hi Carlos, we appreciate the kind words and are glad we could provide you with a positive experience!
Big shout out to Ken! He was very helpful and made us feel comfortable and at ease with our move.
Hi Christian, your feedback is highly appreciated. Thank you for the review!
good service!
Hello Sadie, thank you so much for leaving us a great review!
Very easy to rent and beautiful place
Hi Emma, we are thrilled that you had a positive experience with us!
Hello Danish, thank you so much for rating your experience with us so highly!
Amazing service!! Highly recommended! If you need storage
Hello Terrance, thank you so much for your kind words! We appreciate you sharing your experience with us!
Love this place! Clean safe because they have Cynthia and a great team!
Hello Suzanne, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ken is awesome!
Hello Jay, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ken did a awesome job checking In!
Thank you so much for your kind words, Luis. We really appreciate you taking the time out to share your experience with us.
Hello Julia, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Hello Henny, your feedback is highly appreciated. Thank you so much for the review!
AWESOME CUSTOMER SERVICE with Marcela and Cynthia...Marcela stayed and helped with our storage unit. The STORAGE space is clean and NEW....SO EXCITED TO MOVE IN..
THANK YOUUUUU
Hi Ingrinette, we appreciate the kind words and are glad we could provide you with a positive experience!
Marcela was very informative and very professional Absolutely Outstanding
Hello Scott, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Ken was extremely helpful and made our move in very easy
Hi Evvy, we are thrilled that you had a positive experience with us!
Ken was AMAZING!!! The unit is new & clean. They made my experience very easy during a difficult time. I am grateful 🙏🏼
Hello Theo, thank you so much for leaving us a great review!
I'm happy for Marcela service she pury and happy services
Hello Mario, thank you so much for your kind words! We appreciate you sharing your experience with us!
very helpful
Hello Arturo, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Excellent services by Ken on the phone and in person. Thx US STORAGE!!!!
Thank you so much for your kind words, Eric. We really appreciate you taking the time out to share your experience with us.
Front office team is great. Building is very clean and extra secure which is very important to me. (I had a 10x15 unit cleared out by a thief at the Public Storage nearby on Sepulveda. Zero monitoring, cameras or detection from staff of this massive heist.)
Hello Kimberly, thank you so much for your feedback! We appreciate you sharing your experience with us!
servicial la atención a clientes, agradecido por el esmero de Marcela.
Hello Felipe, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Easy reservation & move-in 👍
Highly Recommend!
Hi Kat, your feedback is highly appreciated. Thank you for the review!
The website advertised a 10x6 unit with a 50% discount for the first two months. However, I was assigned a unit that was actually 7x6 ft. It did look small, but the staff insisted it only seemed that way because the unit was "wider than it is deep".
I rented a truck and brought all my stuff to the storage location. I also brought a measuring tape. After I confirmed that the dimensions were wrong, and after a lot of back-and-forth and arguing, they finally reassigned me to a unit that was actually 10x6, as originally advertised.
They said that the reduction of 10 to 7 feet was because the dimensions are "approximate", and I was charged for switching units and lost the 2-months 50% discount.
(updated) After two months, a number of unanswered emails, phone calls and two visits to the storage location, I was finally informed that this issue will be resolved and I’ll be charged the original rental price, including the 50% discount. I also learned that, contrary to what I mentioned in my initial review, the manager Cynthia Miranda was not responsible for the extra charge or for handling the resolution directly. However, she made sure the issue was followed up on and ultimately resolved by Marcela and Ken. I really appreciate her effort in staying on top of it, and Marcela for finally resolving the matter.
Hello Gustavo, thank you for sharing your feedback at our Los Angeles facility. We’re sorry to hear about the confusion over your unit’s dimensions, the change in your promotional discount, and the short billing deadline. We appreciate you bringing this to our attention. At your earliest convenience, please email your contact information to
[email protected], and a manager will reach out to you.
Hi Rochelle, we appreciate the rating and are glad we could provide you with a positive experience!
Excellent service… knowledgeable and patient with me and my questions
Hello Mike, thank you so much for leaving us a great review!
Marcela was super helpful! She was very informative and made sure I knew the ins & outs.
Hi Jasmine, we are thrilled that you had a positive experience with us!
Thank you so much for your kind rating, Marrien! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Marcela and Cindy I love how they took the rime to help me to get settle down into my unit if you need a storage please come with them you will not regret .
Hello Kombo, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Hello Aravinda, thank you so much for rating your experience with us so highly!
Marcela is super helpful and kind!
Hello Desiree, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great facility and wonderful staff. Ken was so helpful!
Hello Kimberly, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Just signed for a storage unit at this beautiful new facility. Ken took his time with me and I feel good about this transaction.
Thank you so much for your kind words, Gerald. We really appreciate you taking the time out to share your experience with us.
Clean, cool, safe, and affordable.
Units look just like pictured, and every renter gets a unique long code to enter the facility. Ken was helpful in getting me established and even quickly fixed a pricing issue when I got billed at a higher rate than was advertised online. I’m happy with the staff and facility. Would recommend to anyone on the fence as this was less than 3/4 the price of Public Storage when I compared the two. US Storage Centers also had more size options available than Public Storage. They also have smooth-rolling carts for transporting things to and from your vehicle.
Note: same size storage units have varying door sizes. A 7x5 unit has a 7’ wide door and shallower space, while a 5x7 unit has a narrower door with deeper storage space. Super handy to have the option!
Hello Cj, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Excellent service and prices. Cindy and Marcela are very professional, helpful, and transparent. Highly recommend this very clean, secure, and new storage facility.
Hi Fred, we appreciate the kind words and are glad we could provide you with a positive experience!
Hello Rafael, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
He was knowledgeable, helpful & great at explaining the rules & facility function
Hi Pamela, we are thrilled that you had a positive experience with us!
They were very helpful in getting everything set up and it’s a very nice new facility. They made the set up process easy and have great people on site to help with the move in process. Thank you to Cindy for all of her help.
Hello Dara, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
We needed a storage and Marcela was very nice, friendly and welcoming. It was our first time renting a storage, and I had no idea of how the process was. She mad it simple and easy, gave me options and we also got a tour to see the options available. This place is new, so everything is clean. It’s also very secure, with keypad access and you only get access to the level your unit is on. I look forward to continuing my rental relationship with this company.
Hello Chelsea, thank you so much for your kind words! We appreciate you sharing your experience with us!
Best experience, very affordable units
Hello Nikita, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Cindy and marcela were amazing
Thank you so much for your kind words, Thomas. We really appreciate you taking the time out to share your experience with us.
Cindy was super helpful and made the whole process easy. She gave me a great overview of the units and how everything works.
Hello Travis, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hi Matthew, we appreciate the rating and are glad we could provide you with a positive experience!
Working with Cindy was great! Good location for unit. Only problem was that original unit I looked at was advertised as 10 by 12, but actual size was 10 by 8 - a big difference!
Hello John, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
The staff was very patient and helpful. It was a great experience renting from them.
Hi Fellini, we appreciate the kind words and are glad we could provide you with a positive experience!
Visually the best storage center I’ve seen! And staffer Marcela absolutely wrote the book on stellar customer service!
Hi Sarita, your feedback is highly appreciated. Thank you for the review!
Marcela did a wonderful job. Very easy to rent. Very friendly
Hello Melinda, thank you so much for leaving us a great review!
The staff is pleasant and helpful. They took the time to walk around with me to find a unit that met my needs. If you make an online reservation, be prepared for multiple follow-ups until you complete the rental agreement. They are very persistent.
I am sensitive to not having open space at the tops of the walls in my units due to a prior theft where someone skinny slid in through the gap. I won’t rent units that have openings that will let this happen, so I’m limited on my options. This facility seems more secure than others, but most of the units still have the gaps.
Also, as with all storage facilities, the dimensions are approximate. The 6’ x 10’ unit they initially rented to me was more like 5’5” x 9’3”. I couldn’t find another 6’ x 10’ unit that met my needs above, but eventually found a 9’ x 10’ unit that was really 9’ x 10’.
I appreciate that they seem to have solved for allowing reasonable access hours while limiting the ability for undesirables to roam the facility after hours. Controlled access limits access to only the floors for the unit the code is assigned to.
Hi Neil, we are thrilled that you had a positive experience with us!
Secured a storage upon first visit! Ken and Cindy were so welcoming and friendly and made the process easy and effortless. Excited to store here, it is clean, new, safe and technology forward. Thank you!
Hello Mariel, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Cindy and Ken were fantastic!! Really nice and helpful but unfortunately their jackets do not match the cool yellow architecture of the building. Corporate if you’re reading this, please equip your workers with yellow jackets. Please and thank you.
Hello Tayler, thank you so much for your kind words! We appreciate you sharing your experience with us!
Brand new facility and Cindy and Ken were very pleasant and helpful.
Hello Marc, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Thank you so much for your kind rating, Maggie! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
10/10 recommend very nice, very clean, and smells so good and they prices are great.
Thank you so much for your kind words, Chuck. We really appreciate you taking the time out to share your experience with us.
Hello Tonisha, thank you so much for rating your experience with us so highly!
I had a positive experience at US Storage Centers - Los Angeles. The facility was clean and the process was straightforward. Nick was particularly helpful and made everything easy. I recommend this location.
Hello Mahmud, thank you so much for your feedback! We appreciate you sharing your experience with us!
Marcela is awesome! Super helpful and communicative. Would recommend storing with them. She deserves a raise!
Hello Vivian, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Marcela was very kind , friendly and extremely knowledgeable! My experience was great!
Hi Sonjia, we appreciate the kind words and are glad we could provide you with a positive experience!
Gracias por su amabilida todo muy profesional
Marcela gracias 🫂
Hi Rafael, your feedback is highly appreciated. Thank you for the review!
Hello Shannon, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Sign up was super easy with Marcela at the front desk. The new building is extremely clean and organized with well thought-out details and the security measures seem appropriate.
Hello Gina, thank you so much for leaving us a great review!
Really easy and quick and well priced. Marcela was wonderful..
Hi Michael, we are thrilled that you had a positive experience with us!
Marcela was amazing and helpful during my move in process and the facility is super nice, clean and secure.
Hello Monica, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Brand new location and great specials, Cindy has such patience with people. Lady in the office was giving her a hard time and she kept her cool. Will recommend this place.
Hello Norma, thank you so much for your kind words! We appreciate you sharing your experience with us!
Cindy and Marcela are out of this world. I came rented a unit for my mom and they are fantastic got us the right size,. Brand new place everything is clean and restrooms for after hours. We love the access hours.
Hello Abel, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Cindy is amazing! It was the easiest decision to store our items at US Storage with her help; what an easy process!! Yay! The place is so high tech and clean. Highly recommend using this facility!!
Thank you so much for your kind words, Liza. We really appreciate you taking the time out to share your experience with us.
Marcela was so helpful. She showed us around and explained everything. The new facility is so nice and clean! Lots of parking and very secure. They are open everyday of the year, no closures on holidays which is a huge plus for us. You can also access your unit as early as 6 am and as late as 8:45pm. This is the first facility I have found that doesn’t close on holidays and opens super early/closes late, which is important for my business. I have definitely found my new favorite storage facility and hope to stay for as long as we need a storage rental!
Hello Lindsey, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Cole, your feedback is highly appreciated. Thank you so much for the review!
Hi Mustafa, we appreciate the rating and are glad we could provide you with a positive experience!
Thank you so much for your kind rating, Sarah! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Great/friendly staff and facilities are clean! Marcela was such a pleasure!
Hi Samantha, we appreciate the kind words and are glad we could provide you with a positive experience!
Amazing customer service from Marcela! Very knowledgeable, friendly and very helpful!
Hello Danielle, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Thank you cindy and marcela for helping me out Cindy you explain everything very well and thank you for the tour !!
Hello Diana, thank you so much for leaving us a great review!
Very organized, helpful and friendly!
Hi Roxanne, we are thrilled that you had a positive experience with us!
Excellent storage location, very clean and friendly staff. I’m very happy to have found this US Storage!
Hello Brian, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Go see Marcela she is great!!! This new storage facility is super nice and modern. The rates are the best in town.
Hello Jamie, thank you so much for your kind words! We appreciate you sharing your experience with us!
Ideal place for additional storage needs. Brand new and clean, easy access to units, temperature controlled, reasonable prices, friendly, helpful staff.
Hello Pat, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Marcela has been outstanding, she is. Kind, professional , and very patient and takes care of her clients. Its nice to work with someone who is there to help.
Thank you so much for your kind words, Paula. We really appreciate you taking the time out to share your experience with us.
Excellent, new facility
Hi, Ron. We appreciate the kind words and are glad we could provide you with a positive experience!
Very patient and helpful!
Thank you so much for your kind words, Betty. We really appreciate you taking the time out to share your experience with us.
Amazing prices and so far better than Extra Space storage in Culver City
Hello Anthony, thank you so much for rating your experience with us so highly!
I just want to say thank you to Cindy and Marcella they helped my friend to get a storage unit in the most easiest way! I'm definitely thinking I need to decluter my garage and here will be definitely the place it's so clean and the deals for a new facility are so good come in and ask for this girls you won't regret it !!!
Thank you so much for your kind words, Frexer. We really appreciate you taking the time out to share your experience with us.
Great price, excellent service, friendly staff. I highly recommend it!
Hello Pedrocidao, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Sindy she is helpfully person great modern place
Hello Carlos, thank you so much for leaving us a great review!
Marcela did a fantastic job of explaining everything to me and going over the contract. The facility is very clean and high.
Hello Freneshia, thank you so much for your kind words! We appreciate you sharing your experience with us!
Cindy was amazing at answering all my questions and helping me find my new space. Great customer service.
Hello Jackie, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Jonah, your feedback is highly appreciated. Thank you so much for the review!
Marcela Morales did an excellent job of explaining everything clearly.
Hi Derek, we appreciate the kind words and are glad we could provide you with a positive experience!
Marcela was a great CSR. Easy. Gotta to love her.
Hello Jeremy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
You gotta check this place out. Best prices and the place is high tech. Marcela is the bomb!!
Hello Jay, thank you so much for your feedback! We appreciate you sharing your experience with us!
Very nice staff. Clean facilities. Climate controlled
Hi Mandy, your feedback is highly appreciated. Thank you for the review!
Great service… Marcela explained all the details including estimated time of when rent will tentative go up. Very secured spacious and organized
Hello Alejandra, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
It’s a clean, security self storage and the service is perfect. Cindy answered all the questions and very patient.
Hello Cynthia, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The facilities were very clean and secure. Marcela was very friendly, professional and efficient. She made the leasing process quick and easy.
Hi Messiah, we appreciate the kind words and are glad we could provide you with a positive experience!
Marcella, who helped us at the facility very nice and professional. The process of renting the unit was easy, and everyone that I spoke with on the phone was helpful and friendly. The facility itself was clean and well lit. It is convenient to my house, the access hours work with my schedule. I would definitely recommend this location of US Storage.
Hi Ashley, we are thrilled that you had a positive experience with us!
Brand new facility, clean and feels safe. Staff has been very helpful and eager to please. Highly recommend!
Hello Ted, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hi Cesar, we appreciate the rating and are glad we could provide you with a positive experience!
Amazing customer service! Marcela made our reservation process so smoothe and hectic free. We reserved yesterday and our storage was too small. We came in the next day and they helped us make the transfer to a bigger one so easy. The facility is clean and staff is friendly. We are very happy with our experience. Thank you so much for making our move a pleasant experience!
Hi Erika, we are thrilled that you had a positive experience with us!
Cynthia and Marcella were fantastic! Easiest move, so far, I have made!
Hello Wayne, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
The staff have been super helpful! Moving into the brand new facility makes the process a lot more pleasant! No steps or ramps- straight flat access from front door to a basement unit. Very fair pricing.
Hello Carla, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
estamos hoy aquí reservado un lugar para nuestras pertenencias y la muchacha de nombre Marcela no atendió exelente y muy amable gracias por el buen trato y su servicio .
Hola Melchor, ¡muchas gracias por dejarnos una gran reseña!
Excellent service from Marcella and Cindy. They were fantastic and extremely helpful
Thank you so much for your kind words, Kiran. We really appreciate you taking the time out to share your experience with us.
Cindy , i found her to be a great asset to this company S. Green
Hi Sandra, thank you so much for your feedback. We are pleased to hear of your experience!
Vey great service from Cindy, and facility is nice and clean.
Thank you so much for your kind words, Oscar. We really appreciate you taking the time out to share your experience with us.