Torrance RV and Storage Units
US Storage Centers
Today's Access Hours
Rent or Hold Your Storage Unit in Minutes.
Available Storage Units
See Size GuidesLocation Details
ACCESS HOURS
- Mon 6:00am - 8:00pm
- Tue 6:00am - 8:00pm
- Wed 6:00am - 8:00pm
- Thu 6:00am - 8:00pm
- Fri 6:00am - 8:00pm
- Sat 6:00am - 8:00pm
- Sun 6:00am - 8:00pm
OFFICE HOURS
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
FEATURES AND AMENITIES
- Free Move-In Truck
- Drive Up Access
- RV Parking
- Passenger Elevators
- Electronic Gated Access
- Video Recording
- Employee(s) Speak Spanish
- Moving Carts
- Kure It Certified Location
NEARBY LOCATIONS
Carson - The Storage Company
1.5 Miles Away
Harbor City - US Storage Centers
2 Miles Away
Photos
About this Location
Facility Description
US Storage Centers of Torrance, California is a modern and clean self storage facility with the most up-to-date security system. Many of our customers say that they rent with us because they feel at home when they visit their self storage units, and they enjoy their interactions with our managers.
We believe that great customer service is achieved when you combine friendliness and knowledge. For example, we had a customer who was unsure of what size storage unit she would need because she had never used storage before. We invited her to tour our facility and assured her we would find the size that would fit her needs. She visited our facility that same day and we were more than happy to show her a variety of storage sizes.
What impressed her most was that that we took the time to show her five different storage units to make sure we found her the right one. She was able to see how knowledgeable our staff is, and she commented on the cleanliness of our property and on the security features in place. That same day we were able to rent her the appropriate size for her valuables, and we reserved a date for her to use our free move-in truck. She was so happy to know her valuables are being stored at our facility, and said she would refer her family and friends.
This is just one example of how our team strives to make your storage experience great!
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Convenient Location
Our facility is located in Torrance along the border with Carson. We are right off the 110 freeway on Carson Street. Our major cross street is Vermont Ave. With such a central location, we serve customers in the surrounding communities of Carson, Lomita, Gardena, Harbor City, Alondra Park, Lawndale, Wilmington, and Long Beach.
For those of you familiar with the area, we’re located less than a block from Harbor UCLA Medical Center, and we’re right across the street from In-N-Out Burger.
Facility Description
Our facility is made up of three buildings, and they’re easy to spot because of the light, peach colored stucco, with tasteful, turquoise stripe accents.
There is one extra-wide gated access point at the front of the property located next to the office. We have had semi-trucks enter with ease. The drive aisles are wide, allowing for simple loading and unloading, and a stress free drive.
Storage Units
The storage units at our facility come in a variety of sizes starting at a 5’ x 5’ units, for boxes and totes, all the way up to 10’ x 30’ units that are able to comfortably hold the contents of a four bedroom house.
If a unit larger than 10’ X 30’ is needed, we can make virtual conversions that will meet our customer’s needs. A virtual conversion means that we take two or more storage units, usually located next to or near each other, and create more space for you. This is a great option because it allows customers to compartmentalize their items. For example, you might pack all of your furniture in one unit, and in the other you can place items that you need to frequently access.
Our larger units are drive ups, which is like having a personal garage. The smaller units are located inside on levels one through three.
Spacious elevators and flat carts are available for added convenience.
Free Move-in Truck
A free move–in truck is available to use. It’s equipped with a ramp and a refrigerator dolly. Just let us know when you’re planning on moving in and we’ll reserve the truck for you.
RV Storage
We offer outside uncovered RV parking. Two optimal sizes are available: 10’ x 20’ and 10’ x 30’. Parking space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Security
Our security features consist of 24-hour video camera surveillance. A tenant’s personalized code is entered into electronic key pads located at the gate to gain entry into the property. The facility is always well lit and has a resident manager for added security. High quality stainless steel disc locks are also available for an affordable price.
Languages Spoken by Managers: All of our mangers are fluent in English and Spanish.
Payments Accepted: We accept Cash, Checks, Money Orders, Visa and Master Card.
The Community
Carson and Torrance are beautiful suburbs, located about 13 miles out of Los Angeles. Many homes, restaurants, and shopping centers make up the community. The Del Amo Fashion Center, only eight minutes away from our location, is considered to be one of the top 10 malls in Southern California.
Locals also enjoy watching two Major League Soccer (MLS) teams, the LA Galaxy and Club Deportivo Chivas USA, as they compete in matches at the StubHub Center.
Today, the Goodyear Blimp has a landing pad in Carson that is a great attraction to visit, along with the International Printing Museum, which houses one of the largest antique printing presses in the United States. And another bit of interesting history: The area near California State University at Dominguez Hills was the location of the first air show in the United States. The Great Air Meet was held in January 1910 and it featured aviators from around the world.
Products
• Boxes: Small, Medium, Large, Extra-Large, File Boxes, Wardrobe Boxes, Mirror Boxes, and Dish Packing Boxes• Partition and Protection Kits• Picture Moving Kits• Blankets and Paper Pads• Large Rolls of Bubble Wrap• Individual Bubble Wrap Bags• Wrapping Paper• Stretch Wrap• Mattress Bags (all sizes)• Dust Covers• Packing Noodles• Rope• Tape and Tape Dispensers
Our expert managers love their job and they have the experience necessary to assist customers with their storage solutions.
Customer Reviews
overall rating, 477 total testimonials
April 9, 2024
April 8, 2024
I had concerns but it was resolved.
March 27, 2024
March 20, 2024
The place is nice..I hope it's safe to go alone and stay inside the facility I mean while im.arrangong my stuff at the inside storage..
The Staff are very nice and accommodating
The place is very clean aswell.Price is reasonable
Will recommend to family and friends
March 19, 2024
Great job friendly employees and fast paced!!
March 17, 2024
Good
March 14, 2024
March 13, 2024
March 13, 2024
March 12, 2024
The girl at the front desk was great and made the process so easy. Place is clean and works perfect for what I need it to be.
March 9, 2024
It was good nd reasonable
March 8, 2024
March 5, 2024
March 1, 2024
Great , very pleasant to help me with everything I need Thank you I’m very satisfied of the service .
February 25, 2024
Irma, Felix and Mark we’re very helpful with arranging storage close to the elevator, truck pickup and the ease of equipment.
February 8, 2024
I have been a loyal customer for almost 8 years, never missed a single payment as I am on auto-pay. When I decided to close down one of my units due to their rapid increase in rent cost, thats when I felt cheated by this company. I closed down one of 3 units I was renting mid month, only for them to cancel out my other units as well. It took over an hour for them to fix their error. They said as a courtesy they will take off 50% of 1st month rent since they had to create a whole new contract for my other 2 units. Well since I am on autopay, I paid in full for the 3 units beginning of January. So my first month for the remaining 2 units I am renting should be in February. February came and I was charged full price with no discount. I went back to the management office and questioned it. The lady at the front kept looking at me like I was dumb for not understanding her explanation when I kept on telling her no discount was applied for either January or February bill. I paid full price. She insisted that discount was applied to January rent. Invisible discount? I called next day to speak to property manager and he said he will look into it. It has been 3 days and have not heard back.
February 7, 2024
Very helpful
February 7, 2024
January 30, 2024
Friendly and efficient customer service
January 30, 2024
Greatest for having a place ,
January 30, 2024
Great storage, clean and spacious, Accommodating personnel, I will recommend it to all of my friends.
January 25, 2024
The Torrance location staff and location are awesome 👌
January 24, 2024
Good service best deals
January 20, 2024
This is my second opinion specially I’am already a Customer of the US Storage., i’m hoping that To reach this To the Manegement that For the longest you stay ., should be given you a good rate to stay longer?
January 16, 2024
Very happy with services, very helpful and courteous
January 14, 2024
Satisfied
January 10, 2024
It was painless, and the team at 735 Carson in Torrance are professional, patient and helpful ..
January 3, 2024
Excellent and thorough customer service on the phone and in office! Thank you!
December 22, 2023
No complains but it would be noce that they can have a better customer service.
December 20, 2023
Fantastic. Great place to do business.
December 19, 2023
Employees were polite and efficient. It did not long see, pick and secure a unit.
December 19, 2023
December 16, 2023
The customer representative is very frendli and amable.
December 4, 2023
I worked in customer service for 15 years and i have also worked with several other companies that had great customer support and service but it seems that today customer service is a dying art so to speak. I almost never get offended when service is bad because I’ve come to expect it. Then I met Felix at the US Storage location in Torrance off Carson Street. I had spoken to Feliz several times as I had rented a storage back in October and each time o think to myself what a nice guy he’s is always so helpful and polite and smiling. I had to rent a second unit as I transition out of the original one I rented which Felix helped figure out what I need to do to secure it. When I walked in and asked to speak with Felix the manager Felix says “that’s me!” Always cheerful and smiling.
Felix is why I would continue the rent here even if I found a better rate elsewhere because of Felix. Felix is a rarity that you don’t see everyday and that is excellent customer service. US Storage is quite lucky to have him.
Pay raise for the new year 🤩
November 9, 2023
Very informative and helpful. Customer service on point. Some helpful equipment provided to help with your move.
October 27, 2023
Good
October 20, 2023
the employee was very nice and informative. the building of the storage space is very clean, they provide carts to use. i got a 5x10 space and it is more than perfect for my needs, and at a very fair price to match. i would definitely recommend this place to others because of their move in specials, kind staff, and clean facility.
October 19, 2023
Great and excellent customer service. They made me feel like a person not just another customer. Great experience and I’ll be referring all my family and friends.
October 19, 2023
October 18, 2023
October 18, 2023
October 18, 2023
Felix in the front desk was very patient and informative.
Polite Gentleman.
October 17, 2023
It was good, except for somebody told me one of the employees will call me regarding my concerns and nobody did. I made a follow up and nothing happened
October 13, 2023
October 13, 2023
Great
October 11, 2023
Great service
October 10, 2023
October 5, 2023
It was a very good experience and excellent service, we got a second unit, thanks to Christina for helping us out.
September 26, 2023
Christina was great! She made the process of signing up and getting moved in a breeze. Her customer service was above and beyond. Thank you!
September 25, 2023
Very comfortable and easy access to facility. Great location for my needs
September 22, 2023
September 19, 2023
Jason & Christina are a huge asset to this company. Professional, knowledgeable, and kind.
September 19, 2023
September 19, 2023
September 15, 2023
September 14, 2023
September 12, 2023
Great customer service experience. The location is safe and clean.
September 9, 2023
The crew are Accommodating and easy to talk to.. I feel taken cared for.
September 3, 2023
Mr. Felix was very helpful and professional with my move in process. This is my second unit at this location.
September 2, 2023
Not organized with the information among the team.
September 1, 2023
Very good 👍
August 29, 2023
Very pleased with experience.
August 29, 2023
Great service and I find everything I need to rent the storage.
August 28, 2023
Excellent customer service. Felix Huertes was so kind and understanding and helpful with my situation
I was dealing with.
August 24, 2023
Very fast and easy to setup. Would recommend to anyone looking for space. Facility is clean and well lit.
August 23, 2023
August 23, 2023
I felt great, their personnel were very helpful to assist in anyway, so I could move my stuff into my storage unit very fast…
August 19, 2023
It went smoothly
August 19, 2023
very good.
I do wish you put more people in the office though so that it attended at all times during the advertised office hours.
The staff is great! They really try to help, and have been able to instantly and satisfactorily answer any of my questions. I interacted with Felix and Christina on separate occasions, and was delighted (after having to wait for over 1/2 hour each time, because they were alone and had other business to take care of).
The only problem is that when there is only 1 person on duty, and that person has to leave the office for a grounds check or helping a customer or potential customer or lunch or whatever else could be the reason, we customers have to wait an indeterminate time to get service.
I do have to say that is is discouraging to a customer. Please do NOT use this as a criticism of Felix or Christina (they are both fantastic), but rather a way the facility/company can improve customer service. Plus, it seems you run Felix and Christina ragged. Not a good reward for being superior quality employees.
August 17, 2023
August 15, 2023
August 5, 2023
Great storage place very clean.
August 1, 2023
Christina, Felix, and Nick are kind courteous and good customer service representatives.
I feel that the storages units are overpriced.
July 28, 2023
very helpful managers make the signup process easy and facility is secure and very clean.thanks
July 27, 2023
Great and friendly!
July 26, 2023
The staff are. Amazing help to try to accommodate your needs cause ally stuff didn't fit in the unit I purchase so they help me find another unit close by
July 17, 2023
The lady that helped me was very helpful and informative. Very pleasant. I would recommend you at storage just because of her and how pleasant she was.
July 15, 2023
July 14, 2023
June 19, 2023
great, everything went well
June 19, 2023
It was very professional And .Felix was the best . With love him. We I’ll Always return. Margarita colon.
June 17, 2023
June 7, 2023
June 1, 2023
Staff was very friendly and helpful.
May 19, 2023
Had a great experience! Staff was very nice and knowledgeable.
May 16, 2023
It’s okay
May 15, 2023
Helpful.
May 10, 2023
My experience was great, the employees at your Torrance location on Carson Street Flex & Christina was very nice and had great customer service. Facility was very clean and secure. I would definitely refer friends and family.
May 8, 2023
It felt good. The staff are very accommodating and helpful
May 8, 2023
Great experience with Cristina.
May 5, 2023
May 1, 2023
April 17, 2023
April 17, 2023
Very Professional and Friendly. I would definitely refer a friend or colleague!
April 16, 2023
My experience was very pleasant. I came in on a Saturday morning at the first of the month so it was understandably busy. However, the staff member Christine, who was on duty was very friendly to me continuously thanked me for my patience and handle the crowd with calm. When she was able to assist me, the process was quick thorough and I felt very much appreciated.
April 2, 2023
March 25, 2023
March 21, 2023
Greatest
March 20, 2023
They are nice and helpful to the customer
March 8, 2023
I felt good. Felix, the office attendant is excellent at his job, friendly and helpful.
March 7, 2023
The person I dealt with, Christina was very helpful in getting my storage facility setup.
March 5, 2023
It's great, the manager was excellent
February 27, 2023
Best experience
February 22, 2023
Store manager and stuff are very great hands up with them no complain and well serve tons of thank you…
February 20, 2023
February 6, 2023
The staff there is amazing and made my move in experience very easy. Customer service is impeccable and the storage rates are reasonable.
February 1, 2023
I got to borrow a moving truck saved time. Also I was treated with kindness as a reminder that I did something wrong.
January 31, 2023
My experience was really great the manager Felix was very friendly and helpful. He really explained all the rules and the online site for I can get a better understanding like it was my first time getting a storage.
January 29, 2023
Good service 323 450 6940
January 20, 2023
Felix at location has above and beyond customer service! He is professional and knowledgeable and great attitude and willing to answer any question or concern.He is consistent with he's job.This guy takes pride in his job.
January 10, 2023
I was going to different storage facilities to compare prices and I remembered that I rented from here before. I came in as a walk in with no reservations. The lady who helped us was very nice and showed us the storage unit that we would be interested in and leaving the facility, we rented one that day.
The staff was very helpful. I would recommend this place. I feel comfortable leaving my stuff here.
January 7, 2023
its good nice clean big safe
January 5, 2023
Happy With service!!
January 3, 2023
Service is verygood
December 23, 2022
Superb! NIcolas provides an excellent customer service, he's one of the nicest and most accommodating personnel you'll ever met.
December 19, 2022
December 15, 2022
This is my first time using US Storage. The experience was really good.The staff was professional, informative and friendly. Also the fees are affordable.
Thanks staff🌺
December 1, 2022
November 19, 2022
Very satisfied, with Felix getting my best review for his comprehensive way of getting me to the end result of renting and moving on to my next task for the day. Time is money!!!
November 12, 2022
November 6, 2022
I felt like it was a miracle from God to get drive up space, that is more than enough 🙏
November 5, 2022
great customer service, very helpful employees.
November 4, 2022
Love this place. Felix is very friendly & helpful. Seems more secure & cleaner than some other places I've rented. Like also that it is near a Goodwill, in case I need to get rid of things.
October 31, 2022
I am extremely happy with US Storage. There service with a smile literally with kindness keeps me a repeat customer when ever I should need storage. And to know that all my belongings are safe with tight security and the staff treat you as family so they want to explain the process and prices so you understand with no surprises aswell as they give you the feeling they want to protect your belongings as if they were there own so it makes you feel like you are picking the right storage place.you may find something cheaper but you really need to consider and ask yourself "What kind of service am I getting?"
Thank you Felix,Nicolas there at the site in Torrance you are greatly appreciated for all your help. I pray that your bosses continue to keep you there so that you can service all of us.
Which then US Storage shall shine.
"The fish stinks from the head down. And thank goodness it doesn't stink here at US Storage Center in Torrance.
Have a blessed day.
Gd bless you all
October 29, 2022
October 28, 2022
October 21, 2022
Awesome
September 29, 2022
September 27, 2022
Customer service was great Felix and Nicholas was outstanding!!! They were helpful throughout the whole process.
Thank you very much!!
Tondia Joseph
September 27, 2022
The Torrance location on Carson street is amazing. The whole team of staff are friendly, helpful and knowledgeable.
The lobby is always very clean and so is the hallways at the storage units.
I would highly recommend this location.
September 20, 2022
I would like to give recognition where it deserves. Ana, displayed above and beyond customer service. Myself and my help arrived in the afternoon on Friday to unload our belongings for the first time after obtaining a storage unit the week before. We immediately started unpacking the haul truck that I rented. 30-45 min after unloading the portion that would go in first in the unit. We discovered that the rental lock as still on unit. As my helpers continued to unload from usual off I went to front office. The office had just closed and Ana was in her car just about to leave. I explained my delima, she said everything was shutdown and alarmed. I asked for the manager but he was not on premises at the time. She saw that I was in a bind and seeing this was companies error for not removing lock. She made a call to the manager again. The result ? On her own time opened back up office , turned off alarms and got the keys from the safe to go and lock unit for me. Thank you so much. True Customer service is so lacking these days but not with Ana. I hope this gets to the right people so they can see sometimes you have to step out of the box to help make things right.
September 17, 2022
August 25, 2022
Great
August 25, 2022
Great Experience
August 22, 2022
August 17, 2022
My experience was great everyone was so helpful and the storage was clean I want to thank the employees that was there to meet me and help me get started
August 10, 2022
Manager Felix was very helpful. He has a very good attitude he was patient and answered all of our questions.
August 7, 2022
August 7, 2022
August 3, 2022
Very convenient location with good hours for my schedule and workings
July 23, 2022
Christina was very informative and helpful. She went over the lease with me very patiently.
July 21, 2022
July 16, 2022
Staff is very helpful , the place is very clean you can tell it’s well kept with no tiff raff . After renting my unit O have told friends and family about the Carson location
June 27, 2022
June 15, 2022
June 13, 2022
May 17, 2022
Great. The person Felix who helped me was very personable, great attitude, helpful and explained everything perfectly.
May 15, 2022
Customer service was great, exceptional!
May 5, 2022
May 3, 2022
So great! Nicolas was so helpful and calm and explained everything super clearly. He made the whole process extremely simply and I truly appreciate all his time. Renting here was very easy and set up took no time at all!!
May 2, 2022
April 25, 2022
Very pleasant, happy to be back.
April 12, 2022
April 9, 2022
March 24, 2022
Great! Employees were very helpful, professional and nice. The space is awesome.
March 24, 2022
March 22, 2022
The front desk guy was very helpful. Forgot his name. Kudos to him. For the facility, great they have a promo for 1 month only. hope they do all year round like discount for loyal customers.
March 21, 2022
The searching and booking experience is super convenient, very easy. The customer service is great. What makes me really happy about this facility is how clean and well-maintained the facility is. Clerks are also very friendly and helpful.
March 16, 2022
March 9, 2022
My experience at u.s. storage was good the employees were very friendly and informative they let me know the difference in prices and sizes and they were one to show you and do the best for you I would recommend it to my friends and if I need it again at a later time I will be happy to come back and go with you guys again
March 8, 2022
Good nice staff
March 5, 2022
I will and have already recommended someone to you. Your services are a great part of why I will recommend people to you.
March 2, 2022
The facility is very neat and clean. Staff were nice and very professional. All units are closed to the elevator. Very convenient. I love this storage facility.
February 27, 2022
Excellent customer service and clean favility
February 12, 2022
It was overall very convenient
February 9, 2022
Great customer service/ front desk. Very attentive to tenants. Competitive rates.
February 8, 2022
perfect Felix made it simple
February 6, 2022
Hellow this is Joseluis i m very satified with your profesionalism and your interesting in help to the people thank you so much.
February 1, 2022
January 17, 2022
They had exactly what I was looking for , Felix was very helpful in showing me different options for my needs!
January 17, 2022
December 22, 2021
December 17, 2021
I’m very happy and very satisfied. Nicolas explained everything clear and
very helpful and nice. Thank you!
December 11, 2021
Felix H. the Manager was super. He has great customer service! Him & his assistant are very pleasant, good people that are very knowledgeable about their job! I'm referring all my family & friends about this place. I'm so glad I chose US Storage on Carson St. in Torrance, Ca.
December 10, 2021
Friendly service and professional thanks to front desk personnel.
December 2, 2021
Outstanding service! Very professional and courteous.
November 26, 2021
The person who assisted us was very helpful.
November 20, 2021
Very friendly and professional staff. The entire process was smooth and prices are reasonable
November 19, 2021
Fantastic service! Safety and security too!
November 13, 2021
Great experience, the office guy was extremely helpful and kind. I would definitely recommend US storage at Carson to my friends and family.
November 7, 2021
November 7, 2021
The young man was a lot of help and was really friendly.
October 23, 2021
Félix at the Torrance location was extraordinarily at his best in providing fast service no mistakes knowledgeable and helpful, friendly selfless. I am more impressed by his customer service people skills when I think of Torrance UsStorage I think Felix is a great representative
October 22, 2021
Very happy so far.
October 13, 2021
Really good your associate did a very good job helping me and knew what I wanted
October 11, 2021
Good
October 4, 2021
Staff was very informative upfront and helpful prior to agreement and after. Facility is clean and things function as they should.
October 2, 2021
I had a great experience with both Nicholas & Delix excellent customer service
September 21, 2021
Great customer service
September 21, 2021
Extremely pleased, big thanks to Felix who has been very helpful and courteous. He deserves a recognition and commendation. Congratulations to your organization for having such an amazing employee.
September 14, 2021
September 6, 2021
September 3, 2021
Good stuff
August 6, 2021
My experience was wonderful from beginning to end., I was assisted very well especially with the manger Felix. highly recommend
August 3, 2021
Friendly and knowledgeable staff. All questions were answered. Tha staff made the whole experience smooth.
July 31, 2021
Extremely satisfied and highly recomended.
July 29, 2021
All the people I dealt with were very helpful & knowledgeable. The premises are very nice.
July 27, 2021
The manager and sales associate was very helpful and easy to work with. I would have liked a ground floor unit.
July 25, 2021
Good customer service well explained the rules and regulations
July 8, 2021
I thought service and professionalism was outstanding while still keeping a friendly vibe.
July 7, 2021
June 29, 2021
Awesome
June 27, 2021
June 7, 2021
May 31, 2021
Wonderful
May 27, 2021
The person that help me the are nice and proppecional.i will recommend to all my friends who need the storage
May 27, 2021
May 22, 2021
The experience was quick and accomodating at this location. They were able to make arrangements for us last minute based on an unexpected circumstance with the truck. It was very appreciated.
May 17, 2021
May 14, 2021
Great
May 14, 2021
May 11, 2021
It was quick and seamless and the staff was extremely helpful on my move in day.
May 10, 2021
The front desk is so helpful
May 9, 2021
May 4, 2021
May 2, 2021
Great experience, especially with the help of Felix!!! He was so calm and collected during the stressful process of moving and ensured things were all set with the moving truck, our unit, and the payments. Thank you Felix!! 10/10 recommend using US Storage Torrance!
April 30, 2021
April 27, 2021
Staff is very knowledgeable and kind!
April 22, 2021
Very dirty inside, I was very surprised
April 15, 2021
Good. Facility nice, clean and secure
April 14, 2021
Great customer service!
April 14, 2021
April 12, 2021
All of the staff at US Storage are professionals. They are courteous, helpful and very considerate. I recommend US storage without hesitation and I highly recommend US Storage for their professional customer service. Thanks!!
April 9, 2021
Excellent. Felix is very nice accommodating person and very helpful too
April 7, 2021
It was a very good experience. Staff is very welcoming and helpful.0
April 2, 2021
March 24, 2021
I love my experience with felix. He is very helpful 😊 when he is available he takes time out with me.
March 23, 2021
It was fast easy and the person that help me was very knowledgeable!
March 22, 2021
Felix was very helpful
March 21, 2021
On-site staff and management are extremely helpful and friendly. The location is convenient and the units are spacious and quite affordable at the moment. It would be nice to have the truck for move-in be available but unfortunately, it’s been out of order for a long time now and I was told there’s no ETA when it would be available again.
One issue that arose during one of our move in was when a cyclist got inside and circled around the area. He noticed an unattended bowling ball we left to prop open the door as we were moving things to and from the storage, and he took it. Went to front desk and confirmed with the video cameras that it was the cyclist. It didn’t matter as much for such little thing, and we still think that it’s quite safe to use the unit in this location. Staff suggested doing a police report but it would have been more work for such small inconvenience at that time.
All in all, still a great US Storage location with great support from staff and good surveillance in the area. Highly recommend.
March 19, 2021
Good Experience
March 15, 2021
I'm good about it
March 4, 2021
I was extremely satisfied with Felix the property manager. He is attentive, considerate and sensitive to my concerns and needs. Felix is an exceptional employee and an asset to the company.
February 20, 2021
Good location. Excellent service
February 9, 2021
Staffs are friendly
January 15, 2021
Online set up was easy and the phone support when I had a follow up was friendly and efficient. The on site staff at the location is thorough and helpful. easy access and top notch clean facility gave me confidence. Made the stress of moving easier.
Would recommend in a heartbeat
January 12, 2021
Good
January 9, 2021
January 5, 2021
Customer service and response time was great. Everything went smoothly and quickly.
January 5, 2021
Superb
December 22, 2020
December 19, 2020
My experience was painless and informative. Showed me around and the unit before I signed anything. The facility is clean and kept up. Joan was professional and cool with me throughout the process. I would recommend this to a friend.
December 17, 2020
Great experience
December 14, 2020
December 12, 2020
Felix and the other guy are very helpful, Their services are great.
December 4, 2020
December 3, 2020
Fully satisfied
December 3, 2020
Easy
December 1, 2020
very clean and helpful people and good service and good prices I would recommend to anyone who is looking for a good storage place to go there
November 26, 2020
All good!!!
November 14, 2020
good customer service
November 10, 2020
Very good 👍
November 8, 2020
Excellent specialty Juan front desk clarek
November 5, 2020
excellent
November 5, 2020
Good experience everthing work good. Thank you vary much.
October 27, 2020
Appreciate the timely service
The person that assisted me
Was very informative
Helpful in every way
October 26, 2020
October 22, 2020
Excelent
October 20, 2020
Great Customer service
October 20, 2020
Went very smooth. Easy. Friendly and knowledgeable help.
October 17, 2020
It was a nice experience. The staff was very professional.
October 15, 2020
Excellent overall experience
October 7, 2020
Everythg went very smoothly.
Even when I had a lityle hiccup everybody was still very helpful
October 6, 2020
October 4, 2020
Easy to get set up and open an account. The tour of the facility was nice and very informative. The cleanliness I will give it a 5 out of 5. No hanging out around the facility and very clean on the outside as well.
October 4, 2020
Felix was very pleasant to work with and very knowledgeable. The ease of the whole process was quick & efficient
October 3, 2020
This is the second time I am in need of a storage and didn’t think much of it but I received exceptional customer from the initial phone call to actually finalizing everything in person and even showed me to my unit , I am definitely very satisfied and would recommend US Storage to anyone in Carson/Torrance in need of some storage space !
September 29, 2020
We received a fast and warm welcoming customer service. All our questions were answered. Staff is so helpful and friendly.
September 29, 2020
great communication very easy to set up.
September 29, 2020
September 27, 2020
September 27, 2020
Excellent!
September 25, 2020
I like U.S. storage people are friendly but the storage are pricey the charge me the drposit for 59.00 plus 91.00 i think that to much. I wish you guy dont rsise the prize. Thank for your time .
Delia.
September 10, 2020
Pretty fast and simple.
September 7, 2020
September 1, 2020
August 29, 2020
August 18, 2020
August 13, 2020
August 8, 2020
August 1, 2020
Felix greeted us at the desk... he was extremely helpful. Our unit was clean upon our arrival , and we were able to move on easily. I feel our belonging are safe and protected
August 1, 2020
It was Great
July 31, 2020
It was easy & quick process so I give it 2 thumbs up
July 30, 2020
July 28, 2020
Good
July 28, 2020
July 21, 2020
July 20, 2020
July 19, 2020
Joan & Felix were a pleasure to work with!
July 19, 2020
Excellent experience. Very friendly and helpful.
July 16, 2020
July 16, 2020
July 5, 2020
Very pleasant and great experience especially from Felix the guy behind the desk. He’s very helpful and professional in what he’s doing.
July 1, 2020
Good
July 1, 2020
June 23, 2020
June 23, 2020
June 20, 2020
Excellent!
June 11, 2020
I would like to thank Felix for helping me find a storage that suited my needs. He was friendly, kind, very helpful and also did an awesome job explaining how the process of renting a storage. Great job! Thanks again
June 2, 2020
Very good.
May 29, 2020
May 28, 2020
May 15, 2020
May 5, 2020
May 5, 2020
Unique due to covid but all worked out wonderfully
May 5, 2020
Wonderful!
April 26, 2020
Due to pandemic I was not allowed in the office. Upon arriving at the storage facility I was greeted by Emily. Speaking to her through the mail slot was a bit awkward. Despite all that she made my experience quick and easy. Within minutes I had access to my unit. Thank you Emily for your help me.
April 9, 2020
The staff at the Gardena location was very professional, accommodating & friendly.
The property was clean & I was very impressed & satisfied with the service.
Kudos to all!
April 1, 2020
March 31, 2020
March 26, 2020
March 17, 2020
March 11, 2020
March 5, 2020
March 4, 2020
February 26, 2020
Great customer service
February 25, 2020
Helpful. Easy transaction.
February 22, 2020
Met Ana first and she was so helpful and nice, she reserve my spot and wrote detailed information about the unit I wanted, I came back and met Emily, she was very pleasant and knowledgeable. I got my unit and I’m very happy with it. They were both very professional and courteous. Thanks
February 20, 2020
February 6, 2020
The experience i had at US Storage center was very safe and the workers were very helpful & respectful. The service they gave us was good.
January 31, 2020
I dont remeber her name but she was awesome help me get into a unit with in minutes..would recommend this place!!!
January 28, 2020
Great service , and very clean facility
January 25, 2020
January 23, 2020
January 12, 2020
January 8, 2020
January 8, 2020
The Manager was very friendly and knowledgeable. She explained everything very clearly and made me feel like a valued customer before I was a customer. I now have a storage unit that is convenient and in a great location for me. Glad I chose U. S. Storage!
December 24, 2019
awesome
Thank you
November 22, 2019
November 22, 2019
Excelent servicio
November 19, 2019
November 19, 2019
Excellent...staffs are friendly environment is well kept. Very satisfied even with the promotions. God bless.
Jaime B Quilala
November 12, 2019
Comfortable the ladies was excellent.
October 25, 2019
October 23, 2019
October 17, 2019
Experience Tops .
Great people .
October 14, 2019
September 18, 2019
September 18, 2019
September 14, 2019
September 5, 2019
September 1, 2019
Great experience. Very satisfying. Nice clean place and receptive personnel.
August 30, 2019
August 30, 2019
August 27, 2019
August 23, 2019
Very good nice staff
August 22, 2019
August 21, 2019
It was a pretty straightforward transaction. I knew what i needed and you had it. The staff are friendly enough. I would recommend, though that signups be done not at the counter where the customer has to stand for a long time, but at the desk, so the customer could sit comfortably while your agent does the paperwork.
August 9, 2019
The rep, wanted to Kimberly, was awesome. She was professional and kind, her willingness to assist with patients but most of all that big smile of hers that makes you wanna keep coming back to US STORAGE and of course referrals. I just hope that they do get the same treatment. I think she has been employed with for roughly 3 months and should get a raise! Good employees are hard to find.
Thank you.
August 8, 2019
July 25, 2019
Good service. Clean facilities.
July 24, 2019
Always. Outstanding service. Above and beyond! Thank you.
July 24, 2019
The manager, Emily is very pleasant and accommodating. She was able to answer regarding renting a unit.
July 19, 2019
You are marvelous. Very recomedable keep up the good work
July 4, 2019
Emily and Kimberly and everyone else have been awesome. I like the way the take time with you and make you feel special. They are very professional. My only complaint is having no wear to dump the trash.
May 31, 2019
This is my 1st storage.Clean,price matched my another place, provided a moving truck for FREE and safe. Emily and Anthony were great help!
May 23, 2019
Very professional and very nice person
May 23, 2019
Emily, the manager was outstanding. I contacted the company a few weeks ago and everyone I spoke to was courteous. The property is well maintained.
April 30, 2019
Ehidme was the best you need more people like him working for you
April 30, 2019
Pleasant.
Recent transaction was very good.
Young lady who assisted me has a very pleasing personality. Very good customer service too
April 25, 2019
Very satisfied! Staff was efficient, helpful and cheerful.
April 12, 2019
Very nicely very kind
Thanks
April 2, 2019
Everyone I have spoken with has been very helpful & great to work with.
March 14, 2019
Great
March 12, 2019
Great experience with the office staff and manager. Very friendly and helpful.
March 7, 2019
The customers should have access to garage bins especially if there update on their rent. All in all the staff there was very supportive and made the move very easy and a pleasant experience
March 3, 2019
I needed the storage and I made contract thru website and visit them, then in one hour, I could already use the storage!
It was amazing customer service! They are so kind and nice.
March 3, 2019
Great customer service
March 1, 2019
Emily (Mgr.) showed us a great deal of professionalism and courtesy. I would like to give her kudos for a job well done!
February 27, 2019
👍🏼👍🏼 and more power to you.
October 16, 2018
The lady at the counter was very friendly.
October 6, 2018
very kind and friendly.
September 26, 2018
The staff was very nice..And the place was very clean..
September 23, 2018
Great and excellent service
September 11, 2018
Customer service was great I love the fact that they show u frist before you make a arrangement with the storage
August 20, 2018
Sophie is very helpful as always.The service was great. Will do it again if I have to.Thank you again
August 16, 2018
Very Professional and convenient sales clerk was outstanding Jocelyn
July 19, 2018
Very good
July 17, 2018
Excellent, friendly, she take especial time to explain me difentes sizes for the storage, and explain how use my code for access , I feel so happy because i find this place close to my house and clean.
July 15, 2018
1st time experience using a storage unit and went to 7 other places around to find one that I didn't feel uncomfortable at. I ended my search here. Easy, clean facility, friendly staff. Second month and been a few times with no issues or complaints.
July 13, 2018
It was Great customer service Awesome Sophie was Terrific very Attentive Kind always Smiling
July 2, 2018
service with a smile great customer service would refer anyone who needed a storage one thing you need to put air conditioning in the storage
June 30, 2018
It’s great very easy with access and friendly staff.
June 6, 2018
Few key points about storage center, well manage, clean, easy access, friendly staff, you can find them all here. I will recommend it to my friends whoever move to this area.
May 27, 2018
Everyone were very nice, knowledgeable. Answered all my questions, and all our needs.
May 24, 2018
Sophie and her team has provide an excellent service. I would highly recommend this place.
May 21, 2018
It was very pleasant y'all very help full and very quick thanks
May 19, 2018
The insides are clean and well lit, and all the staff friendly and helpful. Easy access to the highway is an added bonus. I am very happy with the business.
April 28, 2018
Sophie's excellent she's very helpful and she's great
April 27, 2018
Sophie the site manager was very friendly and helpful. Made everything very seemless.
April 18, 2018
i appreciate it when the office brought to my attention that my storage was not properly locked..It made me feel that my belongings are secured & safe.
April 17, 2018
AWESOME JOLENE WAS VERY NICE & INFORMATIVE AND THE PRICES AND PROPERTY IS NICE
April 12, 2018
Muy bien tienen buenos precios y su personal es super amable, Gracias a Sophia por tu excelente atención para los clientes.
Los recomiendo al 100%
April 5, 2018
Very good experience. Jolene was very professional, but very friendly. She helped with issues, and just made my time there pleasant. =)
April 5, 2018
Staff is super friendly and competent.
April 3, 2018
Amazing!!! Terrific service, made me feel like I was storing my things at a friend's house. Overall amazing atmosphere!!!!!
March 29, 2018
The staff of the west Carson street facility have always provided excellent service. If I were to rent another storage space I for sure go back to them.
March 25, 2018
It was awesome. I feel so safe and the staffs are very friendly
March 12, 2018
Good
The employees are very courteous.
March 9, 2018
.
February 26, 2018
Great Customer Service, Competitive Pricing, Clean Establishment, Convenient Location, Friendly and Knowledgeable Staff
February 23, 2018
US Storage facility always clean and the staff incredibly helpful and friendly!
February 12, 2018
I had a very positive experience from start to finish everyone was very pleasant and helpful the property was always clean and secured thanks for your service and if needed I would use your facility again
February 9, 2018
5everce ]S ok
February 8, 2018
Very Friendly helpful people, i would highly recommend them. Hope to do business with them again.
February 7, 2018
I like so much your systems and building safety, also clean.
One thing your units is not much variety. 5×7, 5×10.
February 4, 2018
Best experience I have had with a storage company. I would definitely use your services again
February 3, 2018
I was happy, felt my properties are safe and was clean. You are long hours, very nice staff, polite and very helpful.
February 1, 2018
Great! Place is always clean and the staff is always courteous and friendly. Prefer this storage facility than any other I have used in the past.
February 1, 2018
Best staff everrrrrr!😁
February 1, 2018
It’s a nice experience and I didn’t encounter any problem or issue during my rental period. Nice staff with clean and secured facility. Thank you so much.
January 30, 2018
VERY GOOD. SUPPORTIVE STAFF.
January 25, 2018
Jolene was friendly, and very informative. She made the rental process quick and stress-free.
January 24, 2018
good job , had this storage for over two years ..and they will let u know when to pay your bill. by autorecording . easy pay. never had any problems. would recomend to any one that need a good storage place. Thank u for being very profesional.
joe.
January 24, 2018
My experience was very positive. The customer service was very professional and friendy. There's not much more to say
January 19, 2018
I had recently moved to a us storage space in Carson CA the great help I received from reprensentative Jolene made feel very welcome. She did answered and assisted with all my questions and needs Thank you much. Rosa A
January 15, 2018
the staff are nice and very helpful. the facility is clean. The only problem i had would be the trash bins, since i wanted to dispose some items there are no trash bins available in the facility. But that's okay. It was a nice experience and would definitely go back when i need the service.
January 12, 2018
Great & helpful.
January 9, 2018
Jolene was so awesome and helpful! She was very professional and patient and made my transition such a smooth experience!
January 9, 2018
Staff were extremely nice and helpful. Thanks.
December 27, 2017
Good, A clean facility well managed.
December 27, 2017
I had a wonderful experience with Jolene. She was such a great help with explaining everything even while my 4 yrs old running around. Love her!
December 20, 2017
Excellent costumer service.
Affordable price.
Clean and safe storage.
Thumbs Up....
December 18, 2017
Good experience but certain companies are more competitive at this time.Also, the Carson street facility is not that secure. I saw a homeless guy ************ in a trash dumpster.
December 14, 2017
Awesome
December 13, 2017
Clean and easy to use the place.
December 1, 2017
Your people are great. they made is very easy to rent a unit and get in and out quickly.
November 25, 2017
Fantastic service÷
November 10, 2017
Matt explained everything very well. Very clean facility.
November 5, 2017
Sophie is very friendly and helpful. She & her team keeps this location very clean and cheery.
November 2, 2017
Overall very clean facility and nice staff. I didn't like how the price randomly would be raised. Maybe I missed that in my contract.
November 1, 2017
Very satisfied
October 27, 2017
Had nothing but problems with staff one guy mostly was very unhappy with he's service ! The next day I meet the manger and what a ray of sunshine she was this one person made the difference for me to stay with ur company !! She fix everyone of my problems and knows how to give great customer service she all by herself took care of it all ! She is a very rare person and the kind of service you just don't see anymore!! As a store owner and many businesses this is a one in a million manger ! Please read this post and show her much thanks from the company cuz your company in my eyes went from very bad to GREATTTTT !
October 24, 2017
Randy did a superb job at checking me in despite the cumbersome remote terminal for electronic signatures. It appears tjhat use of a normal computer with paper to sign and then scan would have sabed 10 plus minutes of my time in the check-in process.
Randy is very professional and talented. He deserves consideration for advancement in your company.
Thank You for the opportunity to provide feedback.
Patrick D Mullen, Colonel, USAF,(Ret)
[email protected]
October 24, 2017
Randy is the ultimate professional. I had a really bad day for different reasons, but Randy was communicative and made the entire process of renting a pleasure.
October 11, 2017
Great
October 7, 2017
Great customer service.randy was very helpful.
September 22, 2017
I feel this U.S. storage is one of the best possibly & that I got the most excellent service provided. I couldn't be any happier than I am, I am so glad thanks.....!
September 8, 2017
Good service.
September 2, 2017
August 29, 2017
August 14, 2017
It went smoothly and as expected. The free moving truck was excellent
August 11, 2017
Very easy; the ladies in the office were very plesent and friendly. The place is clean and well lit. I'm happy 😀
August 10, 2017
Signing up takes too long including wait time. Need Additional staff. Went to office and both times it was closed during office hrs--everyone went to lunch
Plse Stop requesting my feedback many times
It's annoying.
August 8, 2017
Nice and helpful ladies like Sophia, the manager, Joanna, Kathy and everybody in the office. Truly amazing, helpful and good attitudes and personality
August 7, 2017
Service and facility is great however, the elevator is very slow. Cost me additional 2 hours of cost for movers. I should have looked for first floor units.
August 5, 2017
Easy going Joanna was very helpful and made everything go very well. She's always smiling and loves what she does.
August 4, 2017
Overall the service has been good. The grounds and buildings appear to be clean. Joanna at the Carson location is the best!
July 30, 2017
Great
July 17, 2017
Sophie the manager is amazing. Very clean, and safe facility.
July 5, 2017
Outstanding
July 2, 2017
Great personnel Clean facilities
June 20, 2017
so accomodating... great experience. highly recommendable!
June 19, 2017
VERY WELCOMING
June 15, 2017
I thank you good. This is my 2nd time. Using you I have referred you before.
June 4, 2017
Sophie was very helpful, easy to work with and efficient. She was a true professional.
June 1, 2017
Very helpful and professional. Will recommend to others. Thanks
May 28, 2017
You r very friendly n good oriently.
May 27, 2017
My experience is amazing everyone treats you respectfully the manager is awesome and very insightful I would so recommend them to anyone not just friends
May 21, 2017
Staff very friendly and helpful, would highly recommend!
May 18, 2017
Omg so nice and respectful very clean inviroment well worth the extra 10 minute drive thank you.
May 9, 2017
overall I am pleased with service, have a few issues with day of move. understaffed making transition a little challenging. not real happy with the accessibility to elevators, tight space for maneuvering, push cart/dolly was much to small for any type of large items.
was VERY unhappy, that after the rush and intensity of moving (crowded and slow elevator & understaffing, factors of problem), i neglected to refill gas tank of loaned truck and was not allowed to remove vehicle from lot to fill tank across the street. Therefore, being charged $45.00 (the 45miles I traveled) as opposed to the no more than $20 at the gas station. I would appreciate any recourse or any compensation deemed appropriate for my dissatisfaction in this regard. If you could please consider at least, some amount of credit towards my monthly rental cost, I would then be very satisfied! thanking you in advance, you can contact me via phone/424-255-2006 or email: [email protected] for any additional info you may require.
May 5, 2017
Very easy and the girls were very nice.
May 5, 2017
I had an amazing experience! Joanna was extremely helpful and I truly appreciate her help with the process of moving my things in.
April 29, 2017
The staffs are very friendly and approachable. The place is clean.
April 19, 2017
Receptionist very kind and helpful and also informative.
April 17, 2017
I was so pleased with the good customer service that was provided by Joanna
She was so nice & knows her Job well !
More power to the Company
March 31, 2017
Sophie was great fast and friendly 10 plus
March 28, 2017
So excited!!! Excelent service!!! Joana was super polite friendly and great coustomer service!!!!
March 14, 2017
Good
March 14, 2017
Your sales rep was pleasant and courteous. Your facility is clean and secure. So far i am very pleased.
March 11, 2017
Very friendly and helpful staff with a convenient location and great storage units. Would definitely recommend!
March 8, 2017
Very professional,informative and helpful. A great experience!
March 8, 2017
Very convenient and afortable price. I was able to get double the space for the same price I was paying with another company.
March 3, 2017
Exceptional service and support from your professional office staff made my moving a lot easier. Compare with my previous US Storage center, this is far far better. Thanks
February 27, 2017
You've met our timely need of storage space, except I wish there was a space available at the ground floor.
February 18, 2017
So far so good. My experience have been good. I hope it would stay this way. I feel much safer and I can tell that my properties are in a better place.