Thank you Heather for a great experience signing me up for a unit at US Storage!! Great customer service! Very helpful and patient with me as I was making the decision. I’m so happy with my decision to do business at US Storage!!!
Prices are outrageous right price goes up ever 4 month that’s not acceptable
So far it has been fine. I have only been a customer for 1 week. Property manager has been very helpful.
Heather was great!! She is very knowledgeable, courteous and friendly. Ive done business with you in the past. Great service!
I had a great experience. The staff was very helpful and friendly.
I have been with the Storage for a couple years now I just wish they would stop raising the rent after just two months in if you were quoted a price you should be able to stay with that same rent for at least a year. other than that, I am happy with the the storage place, but if you raise me again, I’m going to start looking for another place
I was treated like a cared-for friend. Of course, I will recommend you!
Very frustrated and disappointed after renting out a storage from this place earlier this month. I was planning to go in on a Saturday to drop off my stuff and they said the location was closed and I couldn’t get a gate code to get in unless they were open. That set my moving back and I had to pay extra for my movers and also waste time and money trying to find another location last minute. My movers were ready to drive to the location one hour away by the time I called them. Had I not called an hour before going the situation would’ve been much worse. Their hours reflect as open on Saturday and they couldn’t have someone show up to simply give me a code after having paid for the storage already. I’m still waiting on my refund and I wish they would have paid for the stress caused by that small issue that could have been resolved in a timely manner. Would not recommend. Very unprofessional.
Hello Sarah, thank you for sharing your feedback. We regret to hear about the challenges you faced during your move and the inconvenience caused by the facility being closed. Your concerns are important to us, and we’d like to assist further. Please email us at
[email protected] at your earliest convenience, and a manager will follow up with you.
Heather at US Storage Corinth is amazing. She is always responsive to our questions and does her best to support any request we have.
Heather was knowledgeable and system was simple.. Online was easy to follow.
I have worked with Heather in Hickory Creek and she has always been so helpful and so nice.
Very nice I enjoyed my visit. Heather was very helpful, friendly and knowledgeable. I’ll recommend to family and friends.
Great experience with staff in renting my 3 units, they all made it seemless which is a breath of fresh air I was able to reserve my units online then was able to go for first one, Heather was so helpful, for my 2nd unit which I did via phone, Stephanie was wonderful and last unit, Chris took great care of me. Thank you so much
Very professional and friendly
Awesome people they help me i lot 🙂🙂
Everything was good, smooth experience
It went very well. Christian was very polite and helpful.
I had a wonderful experience. Heather helped me. She was so friendly and helpful. I enjoyed talking to her. Great Customer Service .
Staff is very friendly. I’ll update after I move out. Currently, I’m happy.
Very professional and friendly
I had very positive interactions with Heather.
The service by desk clerk was outstanding. She gave tour. Guided us and helped us set up
Very top notch service and attention to detail. I am very pleased with the service
Heather was very easy to work with and very understanding of our changing needs.If I should need storage in the future I would work with her.
Very friendly staff, made the process quick and easy
Really enjoyed working with Heather to find the right unit and getting great information. She's a pleasure to work with!
The lady that helped me knew her job well & was friendly & efficient in taking care of what I needed.
It was very easy to reserve online and then go in and complete to initially get the unit. The price was competitive. Heather in the office is great!
Office manager was very sweet I can't remember
Great supervisor on site love Heather and is very helpful and kind
It was good just the welcome email was incorrect information.
Heather was incredibly friendly and helpful! Amazing customer service! 👏
It was easy to rent online and finalize at the office. Manager was great ensuring I understood and knew all I needed to know.
Seamless. Great experience!
Great. The service was very easy and the attendant was great. Thank you
Sunny answered all my questions clearly. The leasing office was extremely clean and the contract so easy! Excellent and professional customer service
Excellent! Heather and Sunnie are amazing!
I've been using them for years and have multiple spaces recommend them to everyone!
Great experience with the host. She's wonderful!
The staff were friendly and supportive throughout the entire process. The different types of storage spaces were well explained and shown to me before I made a choice. The storage space and environment was very clean. The manager was was very friendly and made me feel at home. I would highly recommend this storage facility to my friends, neighbors and anyone that requires such seeking services.
Heather is amazing and went over and above helping me with the moving semi needed some support.
It was very great. She went into details and was very flexible with my request.
Staff was great and very helpful.
I still have not received my receipt and copy of my lease. I think all of your locations should have a printer on sight to deliver a receipt. James Dewhitt
512 709 1901
Great experience - able to get what I needed quickly and help me choosing the right unit.
Heather explained everything to me and got me the best deal around.
The facility was very clean. Heather was also great. She made the rental painless. I have already recommended this facility to friends.
Always first class service. Heather goes out of her way to make customers feel educated and safe.
Heather is phenomenal. Always super helpful & knowledgeable employee. Great asset for your company. She alone I would refer for.
Great experience so far ..
The lady in front vary nice
I have no complaints..
Mi experiencia con esta compañía fue maravillosa vengan aquí 100% recomendado!
Heather was great! I appreciate all the effort made to make it smooth!
Process was simple. Heather was great upon check-in. Getting access and loading has been very easy as well.
The experience was wonderful, Heather the manager was awesome!
Very easy to rent, communication was great.
Very friendly, honest and information! Clean facility and feel safe accessing site at night!
The moving day was very stressful for me and I appreciated Heather’s communication about my reservation.
Heather was awesome. She went above and beyond to help us. She showed us 5 or 6 storage spaces on a very nippy day until we were able to find the perfect one for us. Thanks Heather:)
Team was great and a pleasure to work with.
Customer service in the office at the location I rented from in Corinth Texas is amazing - Heather was friendly and very professional in renting the space I needed - I would recommend renting from this location - if anyone needing a storage go see Heather she will help u find what u are looking for
The initial rental experience with Torrey was great. But I have concerns about other issues since then. Just over a week later, I received notification of an increase on my existing unit, same size but less convenient and already at a higher base rate. I have questioned this, especially the timing and the current market for facilities in the area. It feels like punishment for signing another agreement instead of being rewarded for long standing excellent history. It seems deceptive.
It was amazing. You all have a gem in Heather Murphy.
I love the energy, professionalism, and the environment around. The area is clean and feels safe!
Online reserving of unit and finalizing rental went flawlessly. Unit was ready when needed and site manager Heather was great to work with. Very positive overall.
Heather the Manager made the process painless! She was so helpful in making a reservation that worked perfectly with my schedule & followed up nicely.
The only recommendation I'd have is for the company to provide carts in every building at every site for customers to use.
I felt welcomed! It was a good experience I was treated like a valued customer
Good experience and prices are fair
The experience so far is great. They were very helpful and quick.
The representation at this US Storage facility was truly amazing. Very honest and trustworthy representatives helped me with registering our storage unit. Thanks!!
Really good customer service. Very helpful. Thank you.
The location manager, Heather, was extremely helpful when we checked in to gain access to our unit and then helpful again on our moving day!
It was very nice. Heather was super friendly and ocferedçd
A great easy peasy experience.
Great service!!!
Everything was fine give me what you were doing well, she kind of she paused a little bit thought about it then jump right back in there but yeah we're all it was it was good
the two young ladys were very helpful
Customer Service, Heather, was
Super helpful and knowledge. Facilities are well constructed, easy access, and clean.
Friendly staff, answered all our questions & very informative.
Heather is a great employee. Very helpful and knowledgeable. I suggest you give her a hefty raise when the time comes. No complaints. Just happy that you guys are close to my house.
It was good! The manager stayed late to get me signed in and all set up to be able to use my unit.
Personal is great, knowledgeable and respectful. They answer any question once have with sincerity.
What I most like is that they respond fast and if once is undecided they will go the extra mile to show what options are available at the time.
It was a great experience. The staff member was super polite and so informative about everything.
Very warm reception and helpful in deciding the right storage size to go for.
Great, courtesy, friendly, knowledgeable of the property.
Love the people and their product. They really make you feel cherished.
Heather and her coworker at fm 2181 were fun to work with. They know their business and deserve a big raise for making me laugh so much. Excellent Service.
Heather is amazing. Thanks for the help!
I love this facility. Very clean and updated. The manager is awesome and very helpful. I have been storing stuff here for three years now and have no plans on moving my stuff out
I had a great experience dealing with the management at US Storage Centers in Corinth. The manager was very helpful and friendly. The property is clean and well maintained. I highly recommend.
The resident manager, at the facility where I have a storage space, made the transition to a smaller space very easy and convenient.
The woman working at the Corinth, TX location is helpful she does a good job taking care of the property and customers.
Everything went smoothly. I was reminded in advance of my upcoming appointment. Heather showed me the unit and explained the requirement for insurance and offered that I could get my own insurance coverage and the additional fee would be removed from my monthly billing.
It is a nice bonus that I can have 24 hour access. I doubt I would need after hours access, but it does give me peace of mind knowing it is available if I ever need it in the future.
Heather is awesome - friendly and helpful. She brought me a dolly and a bottle of water.
Reservation help was also outstanding plus the deal for half price for May and June was the clinching moment.
And no big extra fees either.
Good experience and very satisfied
Experience has been great. The property Heather manager at your corinth store is amazing.
Great! Customer service was wonderful and facility is clean with your possession safety in mind.
It has been great. I have been well being amen care of.
It was great heather I think her name was amazing she drove me around showed all her inventory and different options even took me back out to measure a few things. She set it all up and I was on my way. The convenience is amazing and they keep in touch with you if there’s any issues I’d give you a 5 star rating so far. Thanks.
Heather is the best. Attentive, available, and funny. Always a pleasure to do business
Very provisional. Easy to use online rental.
Very friendly and knowledgeable about the different units. Prices were good and the process was very easy to complete.
Very friendly and helpful staff. Nice clean storage areas.
Heather is great! She is good at explaining things and worked quickly to get me signed up.
The people are so friendly and the space are enough and a clear
Great experience. Heather was very knowledgeable and answered all my questions.
The customer service is outstanding. They make you feel like family. I would let all my friends know that it’s a great place to go for extra storage.
It's was very good and thanks.
Very professional and thorough. Loved our gal that helped us out.
My visits to the office has always been friendly and pleasant. Heather made sure I was getting the best deal when i sized up recently.
It was a great experience! Friendly, professional and efficient. The customer service and accessibility to facilities was great!
Wonderful, GREAT, I couldn't ask for better service. Heather has always been the BEST. I believe his name was Kevin that took my initial call and got the process rolling. Heather sent the contract for me to a sign as I was going to arrive before the office was open and put a special lock on the door and I was able to get my truck unloaded. Thank you to Heather and all at US Storage for many great years of service.
It was very easy to set up and the follow up was great
Great. Friendly and helpful.
I have several units leased through US Storage and had nothing but very positive experiences. Heather, the property manager is always very helpful, professional and takes care of the facility to insure all needs of the renters are met.
Heather has been great. Property is nice, convenient to use, etc. I'm not happy about being charged for the full month (of Nov) when I learned about 10 days ago that I won't need the full month of November. That's not right!
It was fine more cameras for the interior climate control units and temperature monitor like some others have would be nice.
Staffs are very professional and respectful.
Fine however the problem is more with how many times y’all have asked me to answer these questions. Other than that I have no issues!
I was pleased and impressed. While I was moving my items into storage, I was greeted by the manages who checked to insure I had what I needed with a kind and courteous demeanor. I am very happy I chose US Storage.
Heather was great as usual.
Professional, and the service was easy to get access to.
It was greatness. The lady that help me so nice and informative
Gary was an awesome teammate for the company. Very polite and efficient in all aspects.
It was great! The lady assisting us was very personable and positive and helpful!
Heather was very helpful. She gave excellent service, we can’t ask for more. We were 110 % satisfied.
wonderful people and very helpful
Excellent experience thanks to Heather knowledge, friendliness and helpfulness
Brad was great to work with, super professional and kind. Thank you Brad
Everything was easy about the process. Great customer service.
Everything has gone well so far. Getting a storage unit was easy.
It was great and this is the perfect place for me
It was great. I've dealt with Heather multiple times and really like her attitude and character. She knows her stuff and makes me feel like a person not a unit or number. I hope she is valued as the outstanding employee I've had the pleasure of dealing with on behalf of US Storage. Thank you, Heather.
My experience with US Storage was great. They were very helpful, friendly and answers all of the questions thta we had.
A little pricey but it is in the location I need and the service was great.
Ok everyone was really nice and took care of me I don't know this is the last thing I wanted to do
Great! Awesome customer service and pricing is very reasonable too.
Customer oriented and trustworthy
Very easy online l. Friendly staff when I was there.
Great! The greeting was pleasant. The process was easy and the storage clean.
Very easy to get set up!
In and out within 20 minutes
Lengthy during the beginning
Personal we’re polite and helpful. It was Easy to get information and rent a spot.
Heather was very helpful and patient.
The only negative was lack of price transparency. There were auxiliary add-on costs that racked up the monthly rent significantly which was disappointing.
I'm very much pleased with the customer service at this establishment.
Easy to work with; very good customer service. We’ve used the facility for years.
It went very well. Heather, the property manager and Brad, assistant manger were both polite and helpful.
We were shown available units. Policies and prices were explained.
We liked it so much that we rented a second unit today.
Heather was superb, professional, knowledgeable, very understanding on a personal level. You are blessed to have someone of that caliber on your team.
I felt comfortable and welcoming
Awesome customer service!! Very friendly and helpful. Both employees are interactive with the customer and make the experience comfortable. Fast and efficient best customer service I've gotten anywhere in a long time. Thank y'all so much!
The service representative was very courteous, helpful, and clearly explained the terms of our agreement. Excellent service!
Efficient, thorough and a great value.
Heather was super helpful and pleasant to work with. Thumbs up!
Good service. Smooth process!
Everything was a easy process getting into the right storage unit for me.
Great experience. Got exactly what I needed quickly and at a reasonable price
Very professional staff! Great service!! Reasonable rates!!
Great experience. Manager was very helpful and friendly.
Heather was very nice and patient. Everything works well and is not broken down.
Best treatment righty under pressure. Store was full.
I very satisfection very good attended 👍thanks
Excellent, Heather is Great
Good experience, Heather was wonderful. Storage facility is convenient and accessible.
This place it's awesome lady on the desk she was so helpful and very nice I will recommend this storage to everyone thanks!
Heather the office manager and Brad were outstanding. Right from when I called from VA for our storage needs until I checked out, they were amazing and made me welcomed and at ease. Provided expertise solutions for my needs. Great customer service! Great job!
Thank you,
Varghese
Wonderful ,I enjoy having a storage facility with them and the very politeness they bring us thank you
Had a great experience! I believe the gentleman who helped us was Brian. Very professional and courteous! He made the process very smooth and effortless! I would highly recommend this company to anyone looking for a storage facility. Thank you Brian!!
My experience could have not went any better. Heather was excellent and she explained everything and even noticed the space looked like it had a water leak. Highly recommended.
I felt good about the entire process from start to finish. Heather was very helpful.
This storage is perfectly located with the best staff. This is now the 3rd unit we have and have had no issues.
Ms Heather is very helpful and cordial, I will absolutely keep doing business with this location, I already send my friend
Helpful and professional.
It was pleasant and positive.
It is my first rental of a storage locker, but it was quite easy and the woman who runs the facility is the best. She responded to all of my concerns and she is very professional. The only thing I'm somewhat upset with is the insurance, that I was basically forced to procure when I signed up online. I have homeowners insurance that covers my locker but was informed that it won't apply until after the first month.
It was a good and friendly and they made you feel like being at 🏡
Jason very professional, a little hurried. Very nice experience.
Very good, nice and professional attention
Excellent customer service. They were able to meet my needs on the spot.
When I left there it felt like I was leaving family, she was so nice and had such a warm, caretaker with a Mama Bear personality. A+ on customer service. Confident my stuff is safe as well as myself if out there alone leaving or picking up stuff from storage.
Amazing customer service! Very clean and convenient location. We could not have chosen a better storage.
Very friendly and helpful staff !!!
Brad was outstanding....found what I needed...was eager to help...well done
Excellent. Easy, quick. Heather had good advice and recommendations and am extremely happy with the unit and location that I picked out.
Great customer service and nicely kept up facility.
You doing great and communication with friendly me because I am deaf so thank you
Had a great experience. Heather is awesome. Very friendly and helpful. Made everything very easy
Excellent and professional service
They were very helpful and courteous!!
My gate code did not work the first day and had to go back in to the office to get it fixed. The only big problem I have is the entrance to the elevator has a 1 inch Ledge and it is hard to get the carts over it. It would be great if you could grind it down to an angle to make it easier to get the carts into the elevator.
They were friendly and were able to accommodate my needs
Brad was very helpful and easy to work with.
The attendant Hollie was extremely helpful and pleasant. Explained things and found me a larger unit when I realized the one I ordered was too small.
Thank you.
Judy Johnston.
The lady at the front was very nice and helpful.
Been a good experience to date. Staff are very friendly.
Hard working, fast, smart, careful and personable crew! Thank you so much!!
Was great and Heather was awesome.