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Give Proper Notice

Check your rental agreement for the required notice period—most locations ask for written notice before your next billing date. You can submit through your online account or by contacting your local office directly. Have questions about terms? Browse our frequently asked questions.

 

Before Move-Out Day

Use this as an opportunity to sort through your belongings—donate, recycle, or toss what you no longer need. Arrange boxes, packing supplies, and a moving vehicle ahead of time. Plan to remove all items from your unit. Abandoned belongings may result in additional charges.

 

On the Day of Your Move-Out

◆ Remove everything from your unit—don't leave anything behind.
◆ Sweep out the space and clear any debris.
◆ Remove your lock.
◆ Let the office know you've vacated—in person, by phone, or through your account online.

 

Final Billing

A final statement will be sent after your move-out is confirmed. Make sure your contact and payment information are up to date. Check your rental agreement for your location's proration policy on the final month.

For everything that comes before move-out, see our guide on how to rent online. Browse our moving and storage guides for the full library.

Common move-out questions

Everything you need to know before your last day.

Most locations require written notice before your next billing date. Check your rental agreement for your specific location's policy.

Proration policies vary by location. Check your rental agreement for details on how your final month's rent is calculated.

Abandoned belongings may result in additional charges. Please remove all items and notify the office once your unit is fully cleared.

Policies vary by location—contact your local office to confirm. Most locations require notice before the next billing date regardless of when you vacate.

You can manage payment settings through your online account or by contacting your local office directly.