Laguna Hills Storage Units
US Storage Centers
Today's Access Hours
Rent or Hold Your Storage Unit in Minutes.
Available Storage Units
See Size GuidesLocation Details
ACCESS HOURS
- Mon 7:00am - 7:00pm
- Tue 7:00am - 7:00pm
- Wed 7:00am - 7:00pm
- Thu 7:00am - 7:00pm
- Fri 7:00am - 7:00pm
- Sat 7:00am - 7:00pm
- Sun 7:00am - 7:00pm
OFFICE HOURS
- Mon 9:00am - 6:00pm
- Tue 9:00am - 6:00pm
- Wed 9:00am - 6:00pm
- Thu 9:00am - 6:00pm
- Fri 9:00am - 6:00pm
- Sat 9:00am - 6:00pm
- Sun 10:00am - 5:00pm
FEATURES AND AMENITIES
- Free Move-In Truck
- Drive Up Access
- RV Parking
- Electronic Gated Access
- Video Recording
- Moving Carts
- Kure It Certified Location
NEARBY LOCATIONS
Laguna Niguel - US Storage Centers
5 Miles Away
Costa Mesa - Allspace Self Storage
11.2 Miles Away
Photos
About this Location
Facility Description
US Storage Centers in Laguna Hills offers clean storage units. We’ve received many customer comments and reviews about how much they enjoy storing their items with us for those very reasons. We offer unit sizes ranging from 4’ x 5’ to 20’ x 20’, everything from personal storage to 400 square feet of empty space just waiting for you to put to use.
All of our units are easily accessible and we offer a free move-in truck so you don’t have to worry about how you are going transport your items to your new storage unit. We also have freight elevators for easy access to our second floor units.
All moving trucks including 18-wheelers fit on this property because we have wide drive aisles.
Easy Rental Options
Rent your storage unit online or over the phone for a quick move in.
Not ready to rent? No worries! Reserve your unit now to lock in today’s special discount.
- Month-to-month rentals
- No credit card required for reservations
- No deposit required
Facility Features
Our facility is well lit and we have an electronic gate and 24-hour video recording. With our friendly staff and competitive prices, our Laguna Hills facility provides the best value as well as the most solutions to your storage needs.
Conveniently Located
When going north on Moulton Pkwy, we are on the right side of the street. Our sign shows the current time and temperature, you can’t miss it. We’re located just north of the Ridge Route and Moulton Pkwy intersection.
We’re kitty corner from the DMV and right next to the Social Service office. Across the street are Crossline Church and the Veeh Reservoir.
In addition to Laguna Hills, many or our tenants live in the neighboring communities of Mission Viejo, Aliso Viejo, and Laguna Woods.
RV and Boat Storage
RVs and Boats can be stored in our 10’x 20' uncovered parking units. Parking space width may vary from spot to spot. Please call the property manager for more details on Parking Space sizes.
Convenient Office and Access Hours
Office Hours
Mon - Sat 09:00am - 06:00pm
Sun 10:00am - 05:00pm
Gate Hours
Mon - Sun 07:00am - 07:00pm
Forms of Payment
It’s easy to pay your bill! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our client login.
The Community
Laguna Hills, California is an upscale urban community known for its high performing schools that rank among the top schools in California. Laguna Hills High School has been named National Blue Ribbon School and California Distinguished School on multiple occasions and the residents take great pride in this.
Laguna Hills strongly supports the sciences and art education. To demonstrate this, the city purchased four butterfly sculptures to be painted by elementary school children and then displayed. A design contest was initiated and after scores of submissions were reviewed, four winning young artists were chosen. The butterflies are proudly displayed at the Laguna Hills Community Center and Sports Complex.
Residents of Laguna Hills live well but they also work hard. Stress busting is imperative to maintaining a happy lifestyle and the many elegant spas and day retreats are an added bonus to life there. The Big Air Trampoline Park is another way to relax after a hard day of school, bouncing all your troubles away.
Laguna Hills is a beautiful place to live, where residents can enjoy the views and quiet, affluent neighborhoods.
Facility Products
We have boxes available in small, medium, large, and extra-large sizes. We also sell wardrobe boxes and moving kits that include boxes, tape, markers, and bubble wrap to help you pack your stuff the right way!
Locks, packing tape, picture moving kits, dust covers and mattress bags are all available to provide a super convenient one-stop-storage-shop experience to make your move as easy as possible.
Kure It Participating Facility
Philanthropy is a big part of the US Storage Centers family. Our facility is a proud member of Kure It Round up for Research. Kure It, founded by US Storage Centers chairman Barry Hoeven, raises money for innovative research into many types of cancer that receive little or no funding.
Professional Managers
Our storage facility is right in the heart of Laguna Woods. Most of our customers are using storage for the first time, and many of them are folks who just retired and moved into residences that don’t have as much space as their previous homes.
With each customer, we ask a few questions to help determine which storage unit will work best for their needs. It’s normal to have a lot of questions about storage and we’re more than happy to help. Our team of managers have several years of experience and they’ll be able to show you how easily items can be stored and accessed with a storage unit.
Customers appreciate the extra time and attention we show, and they regularly compliment us on our friendly personalities. We’ve been part of the community of Laguna Hills for several years and it’s incredibly satisfying when a returning customer walks through looking for storage.
Customer Reviews
overall rating, 477 total testimonials
April 13, 2024
I love US Storage Centers. Yesterday I had the pleasure of dealing with Andrea & she was professional & kind, she answered all of my questions and gave me a tour and I absolutely loved the vibes of this location only because management was understanding professional and kind.
April 3, 2024
April 2, 2024
All employees, Andrea, Toni and Jack are very professional and attentive and helpful
March 12, 2024
Very professional staff. Rain made the transfer of units very easy. He is very knowledgeable and pleasant to deal with. The premises are very clean.
March 8, 2024
Andrea was excellent…
Everything went smoothly.
March 7, 2024
Your staff, Andrea at front desk was very professional and efficient. Facility looks cleaned. Always looking for lower price of units for the monies and if reasonable.
I'm a new customer and hope I'll feel the same as time goes.
March 2, 2024
February 21, 2024
February 8, 2024
Very smooth and efficient process. The agent, Andreas was friendly helpful and knowledgeable about your policy and procedures. Very professional. Your location has very competitive rates and the east access is a big benefit to me.
February 3, 2024
Rain and Andrea at the front desk were amazing. They helped me get a great unit and made it all a pleasure.
January 30, 2024
January 28, 2024
Great help and communication.
January 11, 2024
The staff at this facility is Fantastic.
January 3, 2024
Very pleasant and answered all my questions. I love the staff here. They are great.
December 20, 2023
It was great the clerk helped me out with every single question I need and even gave me a tour .got the best storage for the belonging I had
December 19, 2023
Very thankful. Andrea is a huge asset to your company!
December 18, 2023
December 18, 2023
December 15, 2023
December 14, 2023
Rain and Andrea made it super easy and were extremely helpful. Everything was super easy and all our needs were met.
December 9, 2023
They are a great team at the front desk and very helpful to the situation at hand!
December 5, 2023
Cris, is a nice person as soon we got there he assisted us already, good job cris
December 5, 2023
Rain and Andrea were very helpful and had a lot of options.
November 28, 2023
Great
November 17, 2023
So far it's been great
November 14, 2023
My experience with us storage was great. Sign up was a breeze and my associates name was Rain, he was friendly and provided me with all the info needed for a great experience.
I have used other storage companies in the past but now I know why they have 5 stars.
November 10, 2023
November 7, 2023
Its awesome!!!! Very friendly and helpful.. i highly recommend this storage. I moved to last minute from another storage due to high increase or rent and they help me bigtime.
October 30, 2023
Great
October 26, 2023
The Manager and Assistant Manager were both courteous and responsive to my need.
October 25, 2023
October 24, 2023
The employee was very helpful and gave me different options. He offered me a move in special. Overall a great experience!
October 18, 2023
October 17, 2023
October 16, 2023
Owners were so friendly- explained everything perfectly, seemed happy to make me happy.
October 12, 2023
Good
October 4, 2023
Good satisfied nice personnel
September 27, 2023
September 19, 2023
Overall, we've had a very solid experience with US Storage. Andrea & Rain have been cordial and very helpful. I also appreciate very much you making the moving truck available when we rent a unit. My one complaint has to do with my recent experience with the truck: When I reserved it this last time (related to our rental of a second unit), I was not informed it would be at an alternate location, nor that an alternate location was even a possibility. When I called to confirm picking it up, I was simply told I'd have to go to the other location-- no apology; no acknowledgment that this could be very inconvenient (which it was.) This was the one occasion I felt customer service was sub-par. Other than that, we're very satisfied.
September 15, 2023
Good
September 6, 2023
Very pleasantly
August 27, 2023
The management staff was very professional and friendly. Provided us with all the information we needed. We appreciated that they let us see the different size storage spaces so we could make an informed decision.
August 19, 2023
My experience at the US Storage facility in Laguna Hills, CA was great due to the friendly, informative help from Andrea, Property Manager. The first 2 month discount is fantastic, but I wish this storage facility offered long term discount rental agreement s to make it more affordable.
August 18, 2023
My experience has been great - your office team are very professional and helpful….
Thank you
August 16, 2023
August 11, 2023
I have always had nothing but good experiences with this company. This is the second location I’ve been with and everyone has been so helpful
August 2, 2023
Efficient & quick
August 1, 2023
Good experience, Storage convenient and well managed
July 26, 2023
Your people at the front desk , Andrea and Rain, were a pleasure to deal with. Very accommodating.
Your rates were very competitive vs the other storage companies.
All in all very positive so far
July 22, 2023
July 19, 2023
Our experience was easy, friendly, and most helpful. Our new home is right up the road, so it will be convenient to come and go as needed.
July 11, 2023
Good
July 7, 2023
Good
June 28, 2023
Rain, Andrea and Chris were very helpful
June 22, 2023
The service was great. The prices are reasonable. The space is sufficient.
June 19, 2023
myeh
June 18, 2023
June 14, 2023
I love the staff and the location but the price is way more than other places!
May 30, 2023
Wonderful!
May 25, 2023
May 25, 2023
recent issues downsizing were fine. earlier matters involving pods on site was a problem. I complained about the change allowing pods on site and got no response from national office. terrible business practice
May 4, 2023
great experience
May 2, 2023
Customer service was great and easy to obtain access to our new storage until. Plus the deals are a bonus!
May 2, 2023
Great! Andrea and Chris are terrific and very helpful and responsive. They make it easy to do business with you.
April 28, 2023
Cris has taken care of us from the beginning, with excellent customer service and hospitality. Anytime we had questions or needed help with our unit he went out of his way to make sure to take care of us. Thank you Cris!
April 28, 2023
It went very well. Rain & Andrea were very nice & helpful and your building looks secure and clean.
April 23, 2023
Andrea nos atendiendio muy bien buena persona me encantoo la verdad y lo mejor en español
April 18, 2023
It was great. Very considerate and helpful.
April 10, 2023
Very good
April 7, 2023
Paid over phone. Went straight there and nobody was at the office. Wouldn't be back til the next morning....we went by at around noon on Saturday.
April 6, 2023
So so. No one at facility when I first needed access
April 3, 2023
The staff at the Laguna Hills location is great. I really DO NOT LIKE how the rates are raised multiple times per year, sometimes 3-4 months apart. I have been a tenant/customer for nearly 10 years, always with an automatic payment. I will be moving out soon due US Storage Centers egregious treatment of a loyal (no drama) customer.
March 28, 2023
Alex and Andria offered a wonderful Coustmer Service, very helpful with good smile making you more confert
March 28, 2023
It suits my purpose and while it may not be the fanciest, it’s a good place to store my stuff
March 22, 2023
Cris has been great! Super helpful and friendly getting us a unit. He also set up a reservation to rent out the truck they offer to move all of our belongings. The truck was so convenient and a great price! I would highly recommend working with him and US storage.
March 20, 2023
March 16, 2023
The staff have been very helpful. I appreciate their professionalism, kindness, and efforts to help me find the right space within my budgetary constraints. The facility is clean and well kept.
March 10, 2023
Rain was fantastic and super helpful.
Answered all my questions and make great suggestions
March 7, 2023
March 2, 2023
Good service, good prices, and good storage areas. Very well organized.
March 1, 2023
Andrea gave us great customer service. We were in and out in a very timely manner. She thoroughly explained our contract and answered all of our questions.
February 23, 2023
Not bad
February 18, 2023
this is my 2nd time using this facility. both experiences ha e been great, with wonderful customer service
February 15, 2023
Great
February 15, 2023
Good experience so far
February 14, 2023
Andrea has been fabulous in helping with my storage needs. Great customer service. Every time I am there I see management out on property working which gives a good sense that the property is being well maintained and customers property are secured.
February 9, 2023
The girl was very nice. Price is high but it’s a convenient location and I needed drive up access.
February 9, 2023
great I have rented a space at this location before. Rain and his wife did an awesome professional job!
February 5, 2023
February 1, 2023
This is the second storage unit I have with U.S. Storage. Andrea did a great job helping me get this second unit. Great price and perfect size!
January 30, 2023
It was very easy and uncomplicated to work with Andrea at your Laguna Hills facility. I really appreciate how efficient she was.
January 29, 2023
I thought I did this survey yesterday. You guys were great, so accommodating & pleasant to deal with. My daughter & I will definitely recommend you. In fact, my daughter just gave your name and contact information to one of her neighbors.
You are the best!
January 28, 2023
My only request would be to bring back early/after hours access.
January 10, 2023
So far everyone has been very kind and helpful and made things easy to understand!
January 7, 2023
N/A
December 26, 2022
It was quick easy and very professional.
December 26, 2022
This is the second storage unit I have rented from you and I have been very pleased with your representatives — their knowledge and their courtesy. Andrea even called me the day after I moved in to let me know that my unit had not been locked properly. I so appreciated her doing that. Good customer service matters.
December 23, 2022
Worse place ever. The manager is the worst and shady
December 8, 2022
Very nice staffs, clean and safe facility. Easy accessible
November 12, 2022
November 10, 2022
Exceptional service by Andrea. She really listens to one’s needs and is accommodating and helpful. I’ve had up to 10 units at one time at US storage. They are the best!
November 5, 2022
November 3, 2022
November 3, 2022
November 2, 2022
October 22, 2022
I enjoyed working with Rain & Andrea. Thanks for your good service!
October 21, 2022
October 21, 2022
October 10, 2022
Good
October 7, 2022
The Manager that helped me was very nice and helpful and so far so good the rate is great. Thanks
September 27, 2022
Storage is good, lots of space. The lift is a really good plus. Only downfall is that the storage space is upstairs and there’s no ventilation, so it is extremely hot.
September 24, 2022
September 15, 2022
September 15, 2022
September 9, 2022
Rain made it easy for me and first unit showed I took.
September 1, 2022
Very happy with the service and the location.
August 20, 2022
August 19, 2022
Very, very positive. Everyone we interacted with was extremely professional. We had to delay our setup due to COVID and the Laguna Hills team was very understanding and accommodating. Great experience.
August 19, 2022
August 18, 2022
Always a pleasant experience at US storage. Very accommodating and personal requests regarding location or preference of a unit is granted.
August 8, 2022
August 7, 2022
Everyone was very helpful and nice from the very beginnibg.
July 31, 2022
Always so helpful and has gone above and beyond to help with our storage needs. Caroline in Hobe Sound is a true gem, and she is just an asset! We have a unit in Laguna Hills CA that has also been very easy to maintain.
July 26, 2022
I’m a returning client.
Cris is great, very attentive and professional
Andrea is very responsive
Facility is clean
July 22, 2022
July 7, 2022
July 6, 2022
July 3, 2022
July 3, 2022
July 2, 2022
Great
June 30, 2022
June 29, 2022
June 19, 2022
It was easy and fast
June 17, 2022
So far so good. Staff were very friendly helpful and thorough. We don’t officially use the unit for a bit.
June 14, 2022
I had a great experience renting a storage unit from US Storage. Andrea was wonderful! She was so kind and extremely helpful!
June 13, 2022
June 7, 2022
I’m Very happy with my experience! Seems to be safe, clean and well maintained!
June 5, 2022
They were very accommodating and things went smoothly.
June 5, 2022
The on-site managers, Rain and Andrea, are great! Couldn't have been more helpful.
June 1, 2022
Very helpful. Good people.
May 25, 2022
Chris who checked me in was amazing to work with.
May 24, 2022
Friendly
May 24, 2022
The customer service and attention to circumstances are so good, they listen to your needs and and wants, so helpful, and everything is clean, and prices are the best around!
May 20, 2022
Andrea was amazing! Made the process so easy for me. Great service and I would recommend.
May 19, 2022
100%
May 18, 2022
May 15, 2022
May 8, 2022
Good.
May 8, 2022
May 1, 2022
Really great experience overall. Andrea was absolutely fantastic, and so was Chris. The Facility itself is VERY clean, and I am very impressed with all the safety features. This is the great location.
April 26, 2022
Cris did a great job and was very accommodating. I was facilitating storage for out of town family members and he took the time to ensure emails were delivered were while I was on the phone. I was also in need of a piece of plywood and he search the facility for one for me.
April 24, 2022
Good customer service and very professional.
April 22, 2022
Andrea was so very helpful, pleasant and caring! We appreciate the promotion with Kures. We appreciate helpful promotions.
Important suggestion for improvement: if there could be lighting for the hallways and unit itself. It was difficult to see. Good lighting is definitely important for safety and security. Thank you!
April 21, 2022
Andrea is fabulous! Very helpful and took the time to answer all of our questions! Thank you so much for making a stressful office move be pleasant 😁
April 13, 2022
Chris & Andrea Laguna Hills ,Ca were very helpful & Chris even noticed my unit wasn't locked & notified me. That SAVED my WHOLE UNIT. Wish I could have tipped but am so financially strapped.
April 11, 2022
April 11, 2022
Great clean and speak great english
April 11, 2022
March 27, 2022
March 25, 2022
Good Thank You
March 21, 2022
very good!
March 17, 2022
Andrea is warm, helpful, and went out of her way to accommodate me especially as a new customer,
March 8, 2022
I had a good experience. I work with Chris and he was knowledgeable, professional and friendly. The offer of $30 off my rental of a U-Haul vehicle was great.
February 25, 2022
It was great! Karin was very nice and helpful. Very professional and friendly.
February 25, 2022
It was so nice to work with Karin.
She is very professional, personable and caring. She is definitely one of the important reasons why we decided on USSC. We appreciate the helpful promotional discounts as well.
Thank you for being a company that cares and helps their customers.
February 23, 2022
very nice
thanks to Karin
February 16, 2022
Terrific. Karen was super helpful, set up the auto-pay I prefer, conducted me to my unit, answered questions thoroughly.
February 9, 2022
February 7, 2022
February 7, 2022
January 26, 2022
Manager Karin and office staff Crus are always very helpful and pleasant!
January 26, 2022
Karin and Cris were great to work with. When my original plans fell through, they worked with me to find a great solution.
January 26, 2022
The best experience. The manager is helpful and knowledgeable and willing to assist you get the proper unit.
January 24, 2022
Everything went smoothly, and we are very satisfied.
January 15, 2022
January 6, 2022
Karen is a great manager- she’s welcoming, instructive. Accommodating and can assess what your needs and space requirements are. You feel like she cares about your stuff and that it is safe.
January 3, 2022
Very professional accommodating good experience
December 26, 2021
December 25, 2021
Excellent experience, Karen was easy to work with evaluating if the space would work or not and was very polite, friendly, accommodating and professional
Thankful I found the spot, and that feel my stuff is safe
December 7, 2021
Karen was so very kind and helpful.
November 30, 2021
Chris is sooo sweet and helpful! At the end of the day, just 30 min before closing, he finished my sign up, personally escorted me to my locker, helped with a couple boxes I brought with me!
I’m a repeat customer, altho’ it’s been several yrs; so I knew this location is a good one!
Thnx to all staff,
Marci N.
November 23, 2021
Excellent service in every way. Highly recommend!
November 21, 2021
November 18, 2021
great. second time around renting from you guys. Karin has been great
November 16, 2021
Great customer service, very accommodating, very reasonable pricing, I am very pleased
November 4, 2021
November 1, 2021
Fantastic working with Karen. Made it easy to find a unit and get set up
October 31, 2021
Satisfactory
October 30, 2021
I was impressed with the friendliness of the staff and how easy everything was. It can be intimidating to me to do something brand new like this, but everything was explained perfectly so I was comfortable with everything by the time we left.
October 25, 2021
Your onsite management and staff are kind, attentive and great to work with.
October 25, 2021
The team at Laguna Hills on Moulton was wonderful. Karin was very responsive to my initial request and Cris helped with every move-in detail. Cris also helped me change unit locations at the last minute to accommodate an organ that didn’t fit through the door. Clean and easy access property.
October 19, 2021
Over and above help
October 15, 2021
The person who attended us was very kind and explained everything. Felt at home. Would highly recommend
October 5, 2021
A good place
September 30, 2021
Everything was great 👍👍👍
September 23, 2021
It was great! Quick and painless
September 17, 2021
In comparison to other facilities, US Storage Centers is the best value plus tenant support. They were the only facility that offered the use of a box truck for moving belongings to the storage building free, only replace fuel used. Karin, the manager is extremely helpful and pleasant. the facility is well illuminated within and out, clean, plus two wheeled hand trucks and four wheeled dollies to move belongings to the storage units free. There are elevator-lifts to move belongings to the second floor free. This facility is easily accessed as it is on a major thoroughfare.
September 13, 2021
Karin has been there a long time and is very helpful and professional. She is one of the main reasons I returned here even though some local competitors may have had better prices.
August 30, 2021
I enjoyed it and I would recommend this storage unit to many others!!
August 26, 2021
Chris was amazing and extremely helpful
Highly recommend their facility
August 24, 2021
I love everyone here and it feels like family. They go above and beyond.
August 21, 2021
Good 👍
August 16, 2021
It was great
August 10, 2021
Very satisfied. Karin, the Property Manager, was very nice and helpful. She made sure I had a lock and knew how to get in and out of the facility.
August 8, 2021
August 4, 2021
Staff is extremely welcoming and friendly. Great experience walking through the process and storing my belongings. I would definitely recommend to friends and family.
August 1, 2021
July 25, 2021
Very great
July 25, 2021
July 20, 2021
July 15, 2021
Nice
July 12, 2021
good, however would have appreciated knowing there was no electricity in order to see inside the locker...
also, even though I was told my locker would be on the first floor, would have preferred explanation of all available on the first floor, as I wanted a location that wasn't inside. Am claustrophobic and wasn't able to walk down those dark halls with movers.
July 12, 2021
July 12, 2021
July 11, 2021
July 9, 2021
Great
July 7, 2021
Everything went as expected, the staff was super friendly and helpful
July 7, 2021
Everything was easy and professional. Personal made feel comfortable.
July 5, 2021
EXCELLENT!
Thank you to Karin! Thank you! Thank you! Karin is Awesome! She is a keeper! Please take care of her. You can't afford to lose her. The people at the other guy no name mentioned ( the orange guy) people are darn right rude!
Karin is personable and caring, and she provides excellent Guest services. What I like about Karin, is that she is friendly, she determines your needs, she finds you a solution, and she shares the add ons that might be needed for a safe stay, and most of all she thanks you for your business. also, she knows us by our names and faces. That's awesome!
loves and hugs to you, Karin! you are loved and cherished by me! Russell Acosta
July 2, 2021
July 1, 2021
Excellent everything was perfect
June 29, 2021
Karin is great and very accommodating to our needs!
June 29, 2021
Karen was amazing . Went above & beyond to help me out
June 19, 2021
I feel like I am dealing with a local business instead of a faceless corporation. I appreciated how easy they made everything and the prices are fair. I am very satisfied.
June 13, 2021
The property manager Karen was extremely helpful and professional.
I will definitely recommend US storage because of her.
June 2, 2021
Chris was very helpful in looking out for and changing us to another size unit.
May 28, 2021
May 21, 2021
May 20, 2021
Amazing experience with Karin & Cris , who made my move very easy & enjoyable. The setup process was very speedy, seamless & professionally managed.
A neat, spacious storage at best prices.
Actually a great place with flawless coordination between the two of them.
Thanks Karin & Cris.
SO IMPRESSED with your fantastic service.
May 20, 2021
so far, so good
May 17, 2021
May 16, 2021
May 11, 2021
Was a very good experience, Cris was very helpful and explained things well. I like the flexible hours of the facility.
May 7, 2021
It was good, the staff is friendly and helpful! The storage facility seems clean and doesn't have many people loitering which is good.
April 30, 2021
April 28, 2021
Very good customer sevice Chris who help me
April 24, 2021
Karin was great from the time I walked in the door she was able to accommodate me with a bottom floor storage unit and I moved my things in hmthe next day. I woul highly recommend US Storage and Karin.
April 7, 2021
The manager Karin Mertz-McBride was so nice and awesome. Stark contrast to the Public Storage place we visited before
April 6, 2021
Excellent service. Karen in fantastic
April 4, 2021
All was good. No Surprises. Fast process.
April 4, 2021
April 4, 2021
We just rent two units at Laguna Hills location. We’re very happy with the wonderful service that Chris an Karen gave us. Thank you. Keep up the good work.
April 2, 2021
Staffs are kind and explained well.
April 1, 2021
Clean facility, friendly and helpful staff, great access.
March 30, 2021
Great service!!!
March 29, 2021
The lady is so nice to me.
March 23, 2021
Very good for customers service and very friendly
March 22, 2021
March 17, 2021
March 13, 2021
Pleased with the personable
Service I received.
March 13, 2021
March 5, 2021
Very helpful staff. Karen, and Chris were both polite, with great customer service.
March 4, 2021
March 3, 2021
Awesome place with an awesome fellow Philippino helping us with kindness and great knowledge re: our storage needs!
February 24, 2021
Great
February 14, 2021
February 11, 2021
Very great experience overall. Karin was extremely friendly and helpful and I’ve honestly never had a better experience at a storage center
February 1, 2021
Was very very good. Perfect service and efficient. Manager new their job well and was very welcoming.
February 1, 2021
The experience was great! Karin was very pleasant and she helped us get the right storage unit for our needs.
January 25, 2021
My experience was very positive.
The people were efficient ,helpful and friendly.
January 23, 2021
Very helpful. Helped me get what I wanted. Went beyond my expectations.
January 10, 2021
Great! Karen has been excellent. Very helpful and accommodating.
January 6, 2021
Easy to select a unit, sign up, and pay online. Very friendly onsite manager and a clean facility. Oh, and all that at the best prices in my area.
January 5, 2021
Everything I wanted in service, price plus a polite friendly staff.
December 29, 2020
December 24, 2020
December 17, 2020
December 15, 2020
December 14, 2020
December 9, 2020
I’m very impressed when dealing with Cris. He is very responsive, professional and provide prompt services. US Storage has a free truck for moving and offer reasonable prices which made it all easy during this stressful time. I will definitely not hesitate in recommending US Storage to my friends.
November 16, 2020
Very good 👍 👏 👌 😀 ☺
November 12, 2020
Everything was great
November 9, 2020
November 8, 2020
November 4, 2020
Easy to rent. Great staff
October 30, 2020
Awesome service nice people!
October 30, 2020
I met with Chris. He was very informative and is the reason I went with you over public storage.
October 28, 2020
The price ended up being right for the first two months saving over $100. Check-in was really easy. Facility was really clean.
October 24, 2020
Thank you for being so helpful on my first time using a storage unit!
October 21, 2020
October 13, 2020
October 12, 2020
Great job all around. Took the time to upsell extra and throw some discounts our way. Great job
October 12, 2020
It was good- Chris was nice and professional and very helpful
October 10, 2020
Customer service was perfect
October 9, 2020
October 8, 2020
It was very simple and quick. I appreciate the easy process and the kind service from Karin. The office was very clean and it felt welcoming.
October 7, 2020
Great staff
October 6, 2020
October 5, 2020
Karin is exceptional. She went out of her way to show the great facility. So Clean. and Karin was so helpful. You have a winner with her. [email protected]
October 3, 2020
October 2, 2020
September 29, 2020
Great so far. Very Karin and Cris were very helpful.
September 26, 2020
The staff member was courteous and professional. This is the second time I have rented from this facility. I returned because I was treated well the first go round.
September 23, 2020
It was great, very efficient, friendly and fair.. Will recommend to my friends
September 15, 2020
Very comfortable. Chris was extremely helpful over the phone when I was researching places and in person when we finalized the agreement.
September 11, 2020
It was very good
September 10, 2020
September 9, 2020
Good price value, easy process and very polite staff
September 9, 2020
September 5, 2020
We had a great experience. They are very accommodating to your needs and willing to work with you so you get what you need. I would highly recommend this place to a friend or family member.
September 5, 2020
I am very satisfied with the Service that I received.
September 3, 2020
Great! Karin is awesome!
September 1, 2020
We had a great experience! The entire staff was friendly and helpful and we feel that we got great service and value for our money!
August 30, 2020
August 29, 2020
Very helpful and friendly. Facility very clean
August 26, 2020
Karin is Amazing! Thank you!
August 24, 2020
August 18, 2020
Very helpful highly recommend
August 16, 2020
August 13, 2020
August 12, 2020
Very pleasant & satisfactory
August 11, 2020
Great communication, clean facilities, move-in was easy. The cost is a bit more than I expected, but sometimes you need to pay for convenience and location.
August 11, 2020
fantastic
August 9, 2020
August 5, 2020
Friendly, answered all our questions. Seems to meet our needs at this time
August 3, 2020
Excellent experience all around. I rented a unit at the Laguna Hills location and Karen couldn't have been more pleasant and accommodating. She even saw that the fancy lock I was trying to use wasn't working very well and she gave me a new one which I really appreciated.
I would highly recommend U.S. Storage to anyone needing storage services!
August 1, 2020
Very pleasant! Karin was most kind and accommodating.
July 31, 2020
We are happy with Jason showing us around the property yesterday 07/30/2020
July 24, 2020
When I went in to inquire about renting a unit and the process, the staff was very knowledgeable and helpful. I would recommend US Storage to everyone!
July 23, 2020
Both associates were VERY nice, friendly, professional and helpful.
One thing I don't like about US Storage are the NUMEROUS sales calls after I made the initial call.
July 23, 2020
Karen is a pleasure to work with, she is very accommodating, she has answers to all your questions and concerns. Karen goes out of her way to make sure that you have the right size unit, and it accommodates your needs. I like your hours, safety cameras. US Storage is clean and well maintained. Thank you, Chris
July 21, 2020
Easy and professional
I needed a storage unit last minute, I was able to come in and get questions answered and able to pick out a unit the same day.
July 20, 2020
Great experience! Staff is very professional and courteous! Very accommodating even through COVID
July 17, 2020
super professional and friendly staff! great rate!
July 15, 2020
July 14, 2020
Everyone I dealt with was very friendly and courteous!
July 8, 2020
Karin was awesome and super helpful.
July 6, 2020
Awesome
July 5, 2020
July 3, 2020
July 2, 2020
Very nice, direct, organized, responsive
July 1, 2020
Working with Karin to secure a unit has been an absolute pleasure. Several times I've given her incomplete information and she has been right there ready and fast with revisions. She hasn't even yelled at me yet, I love it. I'm confident that I made the right choice by choosing US Storage Centers.
-Aaron Anderson
Satisfied Customer
July 1, 2020
June 25, 2020
excellent, its my second time using the Laguna Hills location.
Friendly, efficient and professional.
June 24, 2020
Good
June 23, 2020
I was surprised we didn't have a roll up door in our space. It would have been nice to have seen a diagram of what our space looked like. The service we received was helpful.
June 18, 2020
June 18, 2020
June 5, 2020
Great service and friendly staff.
June 4, 2020
Great! Very easy process.
June 2, 2020
May 25, 2020
May 25, 2020
The staff was very responsive and professional. They answered my questions and resolved all the issues.
May 24, 2020
May 22, 2020
This is the second time I rent with US Storage both times were great Karim and Chris did a great job. Their customer service are great made the process simple and easy. Thank you both for your help!
May 21, 2020
May 13, 2020
April 27, 2020
Good
April 22, 2020
April 20, 2020
Very positive. Professional and courteous staff and smooth process
April 19, 2020
When it comes to rent a storage and you are badly in needs of it, this is the place for your items but this place does it with heart and a smile.
My home sold and time traveled so fast that I was in very awkward situation of having to move 5 bedroom house in one week!!. As usual Julie was there to help me out and give a place to my belongings. Listen you could rent any where storage but this place has some good energy into it which helps you beyond your satisfactions. Every thing comes together in no time!! it is amazing and all happens with the help of ''Julie''. She is an amazing lady as well her husband Tony and Karen they come to your rescue that no worry's, we got you.... "Julie is the best!" I explained my situation to her the rest was easy to handle. In two days I had her trucks and my home was moved to her storage. If you are in needs of storage don't miss this storage. No matter if I am 10 miles away I still go back to Julie because I know that she is there to help me out...I am so blessed to have them like a good family that they are always there to help. I highly recommend this place to anyone that's for sure.
April 16, 2020
Karen the manager is great, incredibly friendly and helpful
April 15, 2020
Very accommodating, with today issues going on the management team were fast and effective..
April 15, 2020
good
April 10, 2020
So far very good service
April 7, 2020
Very professional and efficient, great staff ..Julie was great ! I will refer a friend or come back again. Thank you
April 3, 2020
Great drive up storage and used your truck😀
April 2, 2020
Great
April 2, 2020
March 31, 2020
Had an error in my application and the manager fixed it without complain - that was good.
I am not delighted by the limited hours - don't quite understand why access end at 7PM wince there is a code entry.
Also the storage room I was assigned is indoor in the corner has no lighting and it is pitch black in the back. Coming in from the sun I have to use a flashlight.
March 31, 2020
Karin and Chris are both great and really accommodated us when we had to move back to Boston and store out things a month ahead of our anticipated time. The laguna Hills team has always delivered for us!
March 31, 2020
I had a positive experience with you in the past and currently. The prices are also the most reasonable in the area. I have rented from US Storage twice now and both times the staff were helpful. I even was in the position where I need a storage unit the same day I called, and staff was not only able to get me a storage unit, but the correct size!
March 31, 2020
It was an excellent transaction with Cris. He was very professional, helpful and knowledgeable. Thank you!
March 26, 2020
Karen was incredible to work with! I’m so grateful for her help & generosity getting our unit secured for our nonprofit. She went above & beyond & I couldn’t recommend US storage any more highly.
March 26, 2020
Very good Karen was really helpful. I needed a storage 7x10. Karen was helping me looking for one I know that is crazy right now with the coronavirus. She was able to help me out with care fallowing the guidance. Of precaution.
Really appreciate it!
She did good job.
March 26, 2020
March 26, 2020
March 23, 2020
Amazing customer service
March 22, 2020
March 17, 2020
Very friendly and helpful service.
March 16, 2020
March 14, 2020
Internet
March 12, 2020
Great service and rates
March 10, 2020
March 10, 2020
Terrific service, friendly, good pricing
March 9, 2020
March 8, 2020
Renting a storage and the later changes I needed to make was a pleasure. Your people are knowledgeable, friendly and helpful. Your prices are fair.
My only complaint is that you do not have enough carts to carry stuff in. There should be one at each door. Trying to find one is time consuming and inconvenient.
March 5, 2020
Good, helpful and accommodating. Easy to work with.
February 28, 2020
February 24, 2020
It was efficient and had a personal touch via the onsite manager. She was friendly and helpful.
February 19, 2020
All positive. Treated with great respect and very accommodating !
February 15, 2020
We had a very satisfactory experience with both of your company's representatives. We called from Northern California well ahead to reserve a unit and the moving truck. We received immediate confirmation. There was even a follow-up phone call from US Storage to assure us that we were set. Gave us a real feeling of confidence that we would have a place when we arrived for the local move.
February 12, 2020
Great Customer Service!
February 4, 2020
February 2, 2020
Very good
February 1, 2020
Karen was awesome she helped me a lot . Thank you guys so much
January 30, 2020
very relieved that I found a storage that I wanted and the price that I could afford! Thank you so much!!
January 25, 2020
Very happy with us storage at laguna hills . Karin was very helpful and friendly.
January 22, 2020
January 19, 2020
January 17, 2020
Karen took excellent care of me at the property! She really made me feel like my precious belongings are safe and secure.
January 14, 2020
Very good service from Manager and nice, clean facility!
January 8, 2020
Friendly and helpful, fast process
January 7, 2020
These storage units are a great value. They give you more room and for less money. The staff was helpful and provided all I needed for an easy transition. I would definitely recommend them.
January 6, 2020
The experience was great. Both Karin and Chris are couple of the nicest people I’ve met. The are friendly and professional. I would not go anywhere else and definitely recommend you guys to all my family and friends.
Great job
December 31, 2019
Immediately I feel at home. Crsig was so awesome giving me the proper and slow orientation of all what I need to know. Thank you US Storage
December 27, 2019
They were fantastic Karen and Craig were very helpful especially considering my move was under bad stressful times and they really helped out being professional/ custer service oriented and competitively priced thank you.
December 17, 2019
Everyone has been very helpful!
December 17, 2019
December 11, 2019
Karin, the Moulton Parkway manager, made us feel at home and made everything easy for us. Since she lives on premise we also feel secure.
December 10, 2019
Very satisfied!
November 27, 2019
November 22, 2019
Karin was over the top helpful, and very patient. A very great front office person.
November 22, 2019
November 19, 2019
The location is ideal for me. Cris was very accommodating when I realized I needed a bigger unit on the first floor. Cris and Karen are both very professional and kind.
November 12, 2019
Great service. Karen is awesome.
November 12, 2019
November 12, 2019
Karin was very pleasant and exceeded our expectations!
November 6, 2019
November 5, 2019
The team at this location are awsome , great work.
November 4, 2019
November 2, 2019
the gentleman was very professional and gave the move in rate.
October 31, 2019
October 30, 2019
October 29, 2019
Great service!! Very efficient and friendly.
October 25, 2019
October 24, 2019
I’ve rented from you several times Always work with Karen Mertz-McBride She always knows what I need & takes good care of me
Excellent customer service!
October 23, 2019
Experience with the staff was wonderful. Super friendly and helpful! Only feedback is that I'm having trouble creating an account my gate code keeps saying it's invalid or could not find.
October 23, 2019
October 22, 2019
October 22, 2019
Karine, was great smooth transition property was ver well maintain and clean, unit was clean and was swept out. I would highly recommend anyone looking for storage to store with US Storage plus you get to use the moving truck for free
October 21, 2019
October 15, 2019
It was fine. Helpful and attentive
October 14, 2019
October 9, 2019
Love Karin the property manager, she went above & beyond to assist & accommodate my father & I.
October 8, 2019
Great service!
October 5, 2019
It went as well as it could have. Easy and clear
October 1, 2019
October 1, 2019
September 29, 2019
I could not be more pleased with the level of professionalism and courtesy I received from Craig on my initial visit and Karin the property manager on my subsequent visit. She is super thorough with the paperwork and just a wonderful person in general. The storage unit pricing is way more reasonable than other storage facilities and last but not least, I took advantage of the usage of the free truck they offer!
September 25, 2019
Karen is welcoming and knowledgeable. She is the reason I went back to US storage.
September 18, 2019
Always an awesome experience!
September 14, 2019
The staff was so helpful and kind. The unit is perfect for my needs and close to my home. This was a great choice!
September 13, 2019
I had a great experience with Karin, she was extremely helpful and made the entire process of getting a rental unit a breeze. It was quite convenient and simple.
September 12, 2019
Karen was the best. You should give her a raise. Best . SG
September 11, 2019
September 11, 2019
Great experience working with Karin. She's friendly and professional.
September 6, 2019
Every thing worked out fine. Thank you
September 5, 2019
Great very helpful
August 30, 2019
Karen and Chris are awesome! Very professional and very helpful regarding my needs and making a smooth transition of moving. Thank you so very much!
Daley Moving guys were very professional and was amazed at their expertise at the details of packing, caring for my furniture and all the other items. I will ask for them again.
August 30, 2019
August 28, 2019
It was (and is) the best storage unit experience I have had. Staff is great. Nice, polite respectful and helpful. I sure hope it continues.
August 23, 2019
Very helpful in getting me setup with the unit that I needed.
August 22, 2019
Karen is an excellent Manager . She explained everything, and made the move to take a space a pleasure.
August 21, 2019
Karin is the best. Best service best everything. I would never go anywhere else. I will recommend you guys to all my friends.
Karin is the best.
August 21, 2019
August 19, 2019
August 17, 2019
Great all went well. Nice and smooth.
August 17, 2019
Very reasonable rates and good deals. Staff is very helpful and friendly.
August 14, 2019
August 7, 2019
Excellent!
July 26, 2019
Nice polite and very professional manner to explain the contract of the lease to us simply and we appreciate all her consideration to be so patient. Thank you so much
July 23, 2019
I have been using this storage facility for more than 3 years now. I needed to upgrade my unit to a larger space. Karin in the front office was extremely helpful and made the process painless. They have secured my business for the foreseeable future.
July 19, 2019
Everyone was helpful and accommodating. I started at one location and they did not have what I needed. They phoned the other and located the space I needed and reserved it. When I arrived she honored the price from the other location. Great Service!
July 6, 2019
Friendly and professional service.
July 4, 2019
Very accommodating
July 1, 2019
Made it very easy nice people
June 28, 2019
So it has been very. Karen McBride was very helpful. I am in the facility until the end of July and hope all goes as well as it has so far.
June 28, 2019
Karen is my hero. Thank you 🙏
June 24, 2019
Excellent, everything was explained and I was put at ease. It was a very easy process.
June 13, 2019
Very nice and organized
June 13, 2019
Very friendly and nice service.
June 12, 2019
I felt really great after all was said and done! Karen was very helpful and I will definitely recommend my friends.
May 31, 2019
Staff was EXTREMELY nice and helpful! Facilities are clean and easy to get to! Would DEFINITELY USE AGAIN!
May 22, 2019
I have been treated with professionalism and today
my helpers are filling the storage unit with our family belongings!
We currently have 3 units under contract!
Tom Burns
May 18, 2019
Professional, courteous, and helpful
May 14, 2019
Excellent customer service. Karin was very accommodating and helpful throughout our entire transaction. Will definitely recommend US Storage Laguna Hills to others.
May 5, 2019
Karen was terrific and made the process very simple. Would definitely recommend to others.
April 30, 2019
Great customer service from Karen
April 28, 2019
The service was top notch. This is an older property and the units can be quite dark, so bring a portable light. When checking in with my light, I discovered the unit was quite dirty, with cobwebs and debris in the corners and railings around the edges. The property manager was quite accommodating in locating another cleaner unit for me, but I recommend the company use a shop vac to clean the units when vacant. I think this offers a great value and alternative to the over priced newer facilities.
April 20, 2019
The initial process was smooth and fast. I was able to begin loading up my stuff quickly and the customer service was top level. Thank you!
April 19, 2019
Karin is great and easy to work with and Craig was really helpful in the process of picking a unit
April 18, 2019
Great professional service.top notch in every way.karin is an outstanding employee.
April 18, 2019
Very helpful and professional 👍
April 18, 2019
Very friendly and knowledgeable service from Karen.
April 12, 2019
Karin was very helpful and courteous.
April 11, 2019
Karin, the on-site manager is great - helpful and friendly. I can depend on her for a timely response. She always is willing to assist with whatever you need.
Also, Chris, who sometimes works there is wonderful. Always has a good attitude & shows appreciation for your business.