Available Storage Units

Location Details

FEATURES AND AMENITIES

  • Drive Up Access
  • Electronic Gated Access
  • Free Move-In Truck
  • Kure It Certified Location
  • Moving Carts
  • RV Parking
  • Video Recording

ABOUT THIS LOCATION

Choosing a Laguna Hills Storage Unit.

About this Location


Self Storage Facility

US Storage Centers in Laguna Hills offers clean and secure storage units. We’ve received many customer comments and reviews about how much they enjoy storing their items with us for those very reasons. We offer unit sizes ranging from 4’ x 5’ to 20’ x 20’, everything from personal storage to 400 square feet of empty space just waiting for you to put to use.

All of our units are easily accessible and we offer a free move-in truck so you don’t have to worry about how you are going transport your items to your new storage unit. We also have freight elevators for easy access to our second floor units.

All moving trucks including 18-wheelers fit on this property because we have wide drive aisles.

Secure Storage Units

Our facility is well lit and we have resident managers that keep an eye on the property, regularly making rounds to ensure the safety of the grounds. We also have an electronic gate and 24-hour video recording. Security is our priority and we work to ensure that your items are safe. With our friendly staff and competitive prices, our Laguna Hills facility provides the best value as well as the most solutions to your storage needs.

Conveniently Located

When going north on Moulton Pkwy, we are on the right side of the street. Our sign shows the current time and temperature, you can’t miss it. We’re located just north of the Ridge Route and Moulton Pkwy intersection.

We’re kitty corner from the DMV and right next to the Social Service office. Across the street are Crossline Church and the Veeh Reservoir.

In addition to Laguna Hills, many or our tenants live in the neighboring communities of Mission Viejo, Aliso Viejo, and Laguna Woods.

RV and Boat Storage

RVs and Boats can be stored in our 10’x 20' uncovered parking units.

Convenient Office and Access Hours

Office Hours

Mon - Sat 09:00am - 06:00pm

Sun 10:00am - 05:00pm

Gate Hours

Mon - Sun 07:00am - 07:00pm

Forms of Payment

It’s easy to pay your bill! We accept cash, checks, money orders, Visa, and MasterCard. You can also pay online through our secure client login.

The Community

Laguna Hills, California is an upscale urban community known for its high performing schools that rank among the top schools in California. Laguna Hills High School has been named National Blue Ribbon School and California Distinguished School on multiple occasions and the residents take great pride in this.

Laguna Hills strongly supports the sciences and art education. To demonstrate this, the city purchased four butterfly sculptures to be painted by elementary school children and then displayed. A design contest was initiated and after scores of submissions were reviewed, four winning young artists were chosen. The butterflies are proudly displayed at the Laguna Hills Community Center and Sports Complex.

Residents of Laguna Hills live well but they also work hard. Stress busting is imperative to maintaining a happy lifestyle and the many elegant spas and day retreats are an added bonus to life there. The Big Air Trampoline Park is another way to relax after a hard day of school, bouncing all your troubles away.

Laguna Hills is a beautiful place to live, where residents can enjoy the views and quiet, affluent neighborhoods.

Facility Products

We have boxes available in small, medium, large, and extra-large sizes. We also sell wardrobe boxes and moving kits that include boxes, tape, markers, and bubble wrap to help you pack your stuff the right way!

Locks, packing tape, picture moving kits, dust covers and mattress bags are all available to provide a super convenient one-stop-storage-shop experience to make your move as easy as possible.

Kure It Participating Facility

Philanthropy is a big part of the US Storage Centers family. Our facility is a proud member of Kure It Round up for Research. Kure It, founded by US Storage Centers chairman Barry Hoeven, raises money for innovative research into many types of cancer that receive little or no funding.

Professional Managers

Our storage facility is right in the heart of Laguna Woods. Most of our customers are using storage for the first time, and many of them are folks who just retired and moved into residences that don’t have as much space as their previous homes.

With each customer, we ask a few questions to help determine which storage unit will work best for their needs. It’s normal to have a lot of questions about storage and we’re more than happy to help. Our team of managers have several years of experience and they’ll be able to show you how easily and safely items can be stored and accessed with a storage unit.

Customers appreciate the extra time and attention we show, and they regularly compliment us on our friendly personalities. We’ve been part of the community of Laguna Hills for several years and it’s incredibly satisfying when a returning customer walks through looking for storage.

Customer Reviews

4.9 / 5
overall rating, 217 total testimonials
Morgan T. M.
June 24, 2019
Excellent, everything was explained and I was put at ease. It was a very easy process.
Cynthia F. G.
June 13, 2019
Very nice and organized
Amir S.
June 13, 2019
Very friendly and nice service.
Jared A. B.
June 12, 2019
I felt really great after all was said and done! Karen was very helpful and I will definitely recommend my friends.
Fredrick M. C.
May 31, 2019
Staff was EXTREMELY nice and helpful! Facilities are clean and easy to get to! Would DEFINITELY USE AGAIN!
Thomas E. I. B.
May 22, 2019
I have been treated with professionalism and today my helpers are filling the storage unit with our family belongings! We currently have 3 units under contract! Tom Burns
Keith A. R.
May 18, 2019
Professional, courteous, and helpful
Susan M. P.
May 14, 2019
Excellent customer service. Karin was very accommodating and helpful throughout our entire transaction. Will definitely recommend US Storage Laguna Hills to others.
Gary C. K.
May 13, 2019
I rented a 6 by 5 foot space. As a I put boxes into the space I found it to be only 4.5 by 5 foot. The space is 25% smaller than quoted. The office person was distressed with my finding but said, "That's the way they do it."
Ellen S. H.
May 5, 2019
Karen was terrific and made the process very simple. Would definitely recommend to others.
Gerald H. D.
April 30, 2019
Great customer service from Karen
S E. S.
April 28, 2019
The service was top notch. This is an older property and the units can be quite dark, so bring a portable light. When checking in with my light, I discovered the unit was quite dirty, with cobwebs and debris in the corners and railings around the edges. The property manager was quite accommodating in locating another cleaner unit for me, but I recommend the company use a shop vac to clean the units when vacant. I think this offers a great value and alternative to the over priced newer facilities.
Benjamin G.
April 20, 2019
The initial process was smooth and fast. I was able to begin loading up my stuff quickly and the customer service was top level. Thank you!
Candy L. C.
April 19, 2019
Karin is great and easy to work with and Craig was really helpful in the process of picking a unit
William F. W.
April 18, 2019
Great professional service.top notch in every way.karin is an outstanding employee.
Brian L. C.
April 18, 2019
Very helpful and professional 👍
John M. C.
April 18, 2019
Very friendly and knowledgeable service from Karen.
Michael J. B.
April 12, 2019
Karin was very helpful and courteous.
Cherise S. R.
April 11, 2019
Karin, the on-site manager is great - helpful and friendly. I can depend on her for a timely response. She always is willing to assist with whatever you need. Also, Chris, who sometimes works there is wonderful. Always has a good attitude & shows appreciation for your business.
Belen G. D. L. V.
April 10, 2019
Great. Karin is SO helpful and friendly and wonderful!! Everyone in my family has stored here because it’s affordable and because Karin is the best.
Michael C. B.
April 2, 2019
Craig did an excellent job and was very knowledgeable.
Kathleen B. K.
April 1, 2019
Very pleased with Craig the young man I dealt with. He was patient and informative.
Gerald H. D.
April 1, 2019
Excellent customer service from Craig
Jaime C. C.
March 28, 2019
Karen is great. constant rate hikes every 6 to 8 months on my other unit is kind of shady you quoted price then every 6 to 8 months later you say you have to raise it to meet comps for the area seems a little like baitand switch
Poi J. B.
March 24, 2019
Overall great experience! Highly recommend this location!
Mia K. K.
March 17, 2019
Excellent friendly service from Karin
Bita F.
March 15, 2019
Karen is sweet heart , very friendly Im very happy
Martin H. R.
March 14, 2019
Like at home;; Exelent customer service the lady was berry professional and nice
Joshua J. F.
March 14, 2019
Great prices, easy to use.
Stephen P. M.
March 7, 2019
Karin was awesome. I have stored with Public Storage quite a bit in the past but my experience so far with US Storage Centers has been much better. Thanks
Ana R. N.
March 6, 2019
Excellent, the lady who help me was very nice and helpful.
Michael B. C.
February 27, 2019
The people running the facility are great and very accommodating...along with the pricing and the free use of their truck it will be hard to find a better deal anywhere. Thanks, Mike C.
Richard S. H.
December 6, 2018
Good!
Sandra S.
December 3, 2018
I loved the customer service. Very welcoming and friendly. it was great, I would definitely recommend it to my family and friends. thank you
Farag H. F.
November 5, 2018
so professional and supportive.
Frankie J. L.
October 27, 2018
Great service, very fast and friendly, answered all are questions, gladly.
Nancy G. D.
October 11, 2018
Karin is an awesome manager and makes the process of storage and transport relatively painless.
Carol A. M.
October 5, 2018
The manager of the facility was wonderful, she made sure we were set up with exactly chat we needed. Karen has followed up with me to confirm details.
Janine L. P.
October 3, 2018
Karin was very nice and helpful !
Pamela W.
October 1, 2018
Great
Tarik S.
September 21, 2018
Mr. Cris and Ms. Karin were very profetional,kind and helful. On the day i got my unit, Karin provided me with a moving truck that i could use for free and also extended my access hours for my convenience. What a wonderful peoples and company. Thank you guys
Jon M. P.
September 21, 2018
Excellent!
Marilee K. S.
September 19, 2018
Great no problem I love us storage
Raul P. O.
September 13, 2018
Great customer service, good job, friendly service,
Hakan A.
September 11, 2018
Great prices and good customer service. very helpful.
Dorretta H. C.
September 10, 2018
What a nice change from my old storage place (Public Storage). Staff is so friendly and helpful. Easy to load boxes on cart, get them on elevator to 2nd floor. Very clean place.
Christoper S.
August 31, 2018
Karen was very professional and made switch to another unit very simple. Great job, thank you.
Dawn M. I.
August 25, 2018
Great service!
Linda M. H.
August 23, 2018
The check-in experience for the storage center was went very smooth and easy! Chuck was readily available to show me the storage unit and answer any questions I had. He was knowledgeable about the policies and did not leave any questions unanswered. Great service!!!
Oswaldo D.
August 14, 2018
Great, and very Friendly.
Menuka C. C.
August 14, 2018
Phenomenal experience. Chuck and Karin were great. They helped to find me the best deal and made the process completely painless. I will recommend US Storage to anyone looking for a unit.
Wendie L. D.
August 7, 2018
Karin and Chuck were extremely helpful and friendly. The location seems very secure and I feel that my belongings are well protected.
Daniel R. C.
August 5, 2018
Karen was very kind and helpful. The facility is very clean and very well managed.
Estelita B. A.
July 17, 2018
pleasant, helpful
Anna M. G.
July 9, 2018
Had a great experience, very helpful!
Delight J. L.
June 21, 2018
Office personnel is great. Prices are very reasonable.
Karen A. C.
June 21, 2018
I love the manager of this property. She is so helpful and made my moving experience easier.
Mary M. M.
June 21, 2018
Very friendly and helpful. Answered my needs immediately
Andrea J. W.
June 19, 2018
Chuck, the manager, was very helpful and handled the paperwork swiftly. Although I don't believe in long term storage, sometimes a storage unit is necessary for a month or two.
Robert W. J. S.
June 19, 2018
The agents were very professional and did an excellent job getting me a great unit.
Melissa H. P.
June 18, 2018
As a business analyst, I was very impressed with the US Storage website, the Laguna Hills services, facility and cleanliness, and especially the management and staff.
Monica J. C.
June 14, 2018
Very Friendly and welcoming!! : )
Mary C. R.
June 12, 2018
Went the extra mile to help me on a holiday weekend . I was under a lot of pressure and things went fast and smoothly.
Joseph H. S.
June 12, 2018
Very good lady was super nice and efficient
Kerianne E. W.
June 11, 2018
Very friendly and accommodating.
Dale R. V.
June 11, 2018
Great service and nice deal on first months rent.
Elene F. W.
June 10, 2018
Karin is the best! Very accommodating and the facility is super clean and accessible.
Bita F.
June 6, 2018
👍🏼
Amanda R. T.
June 6, 2018
It was easy to rent and the prices are good!!
Anthony J. D.
June 5, 2018
Clean, safe, secure, great customer service, move in truck saved so much!! Thanks!!
Daniel C. L.
May 30, 2018
I like their very reasonable price for the very well maintained facility. Manager is also very kind.
Deborah R. B.
May 30, 2018
Karen was so friendly and helpful - so different from the storage place I left. A great price and a nice unit. Also like the fact manager lives on the premises
Sharon A. S.
May 30, 2018
Karin was very sweet and helpful.
Victor H. C.
May 29, 2018
Very nice experience. Thank you
Joelean M. B.
May 29, 2018
Awesome customer service and great staff. So happy I found this place! Great value too!
Jissela M. R. M.
May 27, 2018
Very safe, clean and organized. Customer service A+ I really like it ! :)
Robert S. M.
May 27, 2018
YOU have done very well getting me just what I need ! All Good, No complaints Thank you ! Bob McClure
Milad M.
May 26, 2018
Amazing Customer service good attitude really friendly amazing price very clean place also I’m really happy
Sibyl M.
May 24, 2018
It was a very easy experience. Chris was very nice to work with and was very professional. Thank you!
Jose F. V. V.
May 24, 2018
Kevin did a great job. Very polite and experienced.
Mark W. L.
April 30, 2018
Staff very friendly, patient, and accommodating
Bradley E. C.
April 27, 2018
Our experience with US Storage has been excellent. Karin, the manager, was attentive to our needs... and provided us with a tour, a clear explanation of your services, and even pricing that fit our budget. Would certainly recommend to our friends.
Melissa R. D.
April 26, 2018
It was a painless move - Karin at the Laguna Hills office is amazing. She is very helpful and always trying to make everything run smoothly for everyone.
Kansuine M. T.
April 20, 2018
I'm very satisfied with U S Storage Centers. Karin is helpful and friendly; she helped me to get the right size of the storage. Thank you Karin, you're the best.
Yukiko F.
April 20, 2018
people took care of me were nice.
Charles K. W.
April 19, 2018
Very clean and safe place to keep my belongings. The manager Karin is awesome.
Cody A. J.
April 19, 2018
Easy, clean, friendly and great customer service!!
Debbie K. P.
April 18, 2018
Great customer service, informative and great follow through to make certain the unit was agreeable. When we had trouble opening the door, it was recommended changing to a different unit with a more manageable door system.
Richard L. O.
April 18, 2018
All good experience,
Joanne M. F.
April 18, 2018
Customer service is great!
Kenneth M. R.
April 12, 2018
Karyn has been great and one of the reasons I stayed with you for so long. Would and do recommend when I can !
Rosemary E. M. M.
April 9, 2018
Amazing people running front desk.Much thanks. Karin wonderful
BECKETT K. T.
April 7, 2018
I had good experience. The manage Karin is very nice and helpful.
Kenneth C. E.
April 7, 2018
Karin, is Great. I used to have a storage unit with U.S. Storage for I believe 7 years previously. Facility is clean and management is friendly and professional. Good experience, I give them a 10 out of 10.
Agustin U.
April 5, 2018
It was perfect. The lady is awesome
Bita F.
April 5, 2018
Karin is very sweet and helpful lady
Jane A. M.
April 5, 2018
Courteous staff, Clean and efficient storage facility. Competitively priced
Roger F. R.
April 3, 2018
Pleasant, helpful, and convienent
Vincent G. C.
March 26, 2018
Everyone was super helpful and patient in explaining everything to me. It couldn't have gone smoother. Thank you!
Mary J. A.
March 23, 2018
The gentleman who helped us was very helpful. some of the units were very dark & I am a woman alone & would not feel comfortable storing in some of them. They were all clean but 2 of them he showed us still had shelves inside. They were sturdy but he wouldn't rent either of those to us.
Delight J. L.
March 22, 2018
Helpful, friendly, good old-fashioned customer service. Prices are very reasonable for the area.
Laura C. K.
March 21, 2018
Very friendly clean facility
Shawna A. S.
March 15, 2018
My experience with you has been very pleasant. Never had any problems or issue's. The management staff is wonderful.
Jennifer A. M.
March 8, 2018
The manager is awesome! She was very helpful & made our moving process easy!
Richard L. O.
March 8, 2018
Everything went well, we are very satisfied.
Ruth L.
March 7, 2018
Karin, the manager at this location, is absolutely excellent. We keep returning to this location for our storage needs because of the quality of Karin and her staff.
Martin H. R.
March 4, 2018
I was berry happy and satisfied with your service.i would recommend on any day any time thanks
Elizabeth C. M.
March 4, 2018
It was great experience, Staff was friendly and efficient. Will keep going back when in need of storage.
Dana E. R.
March 3, 2018
From the moment I walked in I was treated so nice! The gal in the office was so friendly. I would highly recommend this storage facility!
Dennis I. B.
March 1, 2018
Excellent service.
Craig B. B.
February 28, 2018
US Storage is very clean, well lit. the elevator and carts work well. The management is very helpful and unit is a great value.
Chace K.
February 28, 2018
wonderful service
Angela C. C.
February 26, 2018
Great overall experience
Marsha A. B.
February 25, 2018
Excellent service. Very easy to arrange and we got a good rate.Karen was wonderful.
Scott D. F.
February 24, 2018
Very friendly and helpful.
John R. B.
February 23, 2018
Great experience. Friendly, fast, clean, professional. Would Recommend.
Timothy P. M.
February 23, 2018
Excellent...Karin is so easy to work with...thanks again
David R. F.
February 18, 2018
Excellent
Mark P. B.
February 16, 2018
Karen was very nice and professional the experience was great no problems would recommend to everyone I felt my property was secure see ran a strict policy with rules and regulations was on top of everything thanks again mark
Marco M. D.
February 16, 2018
Good place to put ur things in ur storage, outstanding
Mandy M. H.
February 14, 2018
The registration process was unnecessarily long. Should not take 20-30 minutes to registration in the store after already calling and reserving the unit. I was also told that I had to purchase insurance, even though I already have personal liability and insurance coverage for all items that I own. Very misleading. Also did not appreciate having to purchase a lock when I already had one because the facility uses a "special" kind of lock.
Andrew C. C.
February 13, 2018
OK except promise of a truck to move in did not materialize. I have yet to recive my promise of $50.00 reimburustment for the truck I had to rent to move in. Andrew Cullinane
Rosemary E. M. M.
February 9, 2018
Karin was so welcoming and was very efficient in organizing the storage for me.This is my third time going to your storage as every several years I move.Wonderful!!!!!!
Nushin N.
February 2, 2018
Good. The staff was respectful and helpful. The storage unit was dry and well ventilated. I felt secure in the area. Thank you very much.
Bruce R. R.
February 2, 2018
Your policy on a come on price then double it for extra months is a total RIP OFF. The lady that I worked with was great but she had to follow the rip off guide lines.
Anthony D. G. N.
January 27, 2018
Very very good
John H.
January 20, 2018
It was a very positive experience.
Elizabeth A. B.
January 19, 2018
My experience was incredibly good. It is so rare these days to get such personal customer service. Karin took care of me, and was so personable, and helpful. She was concerned with getting just the right size and location I needed, and keeping all as cost effective as possible. She is very caring, and obviously takes great pride in her job. I am so thankful to know my keepsakes are at this storage and I'm in such good hands! Elizabeth Benz 949 632 5036
Juan D. P.
January 17, 2018
Quick and easy with a lot of help
Lee A. M.
January 16, 2018
Great!
Kirsten L. D.
January 10, 2018
It’s been great! I love being notified of my payment date. Helps me stay on track, thank you for everything, your staff has always been so helpful. I would definitely use you again!
Marlena R. G.
January 9, 2018
Overall experience wonderful! The Property Manager Karin Mertz was always available and superior customer service professionalism. She really cares about finding solutions to, in my case, space occupying dilemma's. I felt safe knowing people like her were on site.
Bradley K. C.
January 6, 2018
Very accommodating and efficient know their stuff
Timothy P. M.
January 3, 2018
Excellent ! Karin is the best !
Opher B.
December 30, 2017
I have been a customer of US Storage for several years. I have found them to be helpful and professional in all of my experience. Highly recommended.
Chace K.
December 30, 2017
Your staff is the best. Wonderful and outstandingly helpful.
Ayers J. S.
December 27, 2017
RAISED MY RATES TO PAY FOR YOUR NEW DOORS AND LOCKS THAT NOBODY WANTED. YET YOU DIDNT REPLACE ALL THE DOORS AS YOU STATED. PLUS 2-3 HOMELESS PEOPLE BASICLY LIVING IN YOUR CENTER. CONSTANTLY BROUGHT TO THE ATTENTION OF EMPLOYEES, TO NO AVAIL.
Arthur Y. A.
December 27, 2017
Karyn, the manager was. Very cordial and helpful😊 she was very intuitive and sensitive tour needs😊
Michael B. O.
December 26, 2017
Super helpful and friendly. A pleasure to work with.
Byron C. R. J.
December 26, 2017
Great
Sheila J. B.
December 25, 2017
Great place to keep your "stuff"
Michelle L. B.
December 22, 2017
This is my second time renting space from you and both times was a great experience. Friendly, fast and efficient staff. Karen is a great asset to your company.
Richard H. S.
December 20, 2017
Very mixed. The onsite manager is very good but you advertised a 10x13 space as 10x15, less than as advertised, essentially misleading and cheating me as a customer. Also you added LATER (after we moved in) another $12-$15 a month on as a "Property Insurance" fee, or something BS as such. Another hidden profit center.
Chau T.
December 18, 2017
Excellent experience from beginning to end. Manager, Karin at the El Toro location is professional, friendly and went out of her way to make our experience a top notch one. I have had many mediocre and substandard contacts in the storage facility business but my experience at US Storage with Karin has changed that. Thank you. If ever I or anyone I know need storage, I will direct them to Karin.
Mark P. B.
December 13, 2017
Very professional and I feel my properate is safe. Great!
Debra L. W.
December 12, 2017
We appreciate the service and attention to our needs even though our usage is short term. Thanks for being there.
Marco M. D.
December 9, 2017
Very good place to put your belongings
Gregory L. S.
December 4, 2017
We have called upon Expert LB Movers twice this year. The entire process from scheduling through completion was so easy and professional. The communication, the care and professionalism of everyone ivolved, and the price were excellent. I could not have asked for a better experience. If we need to move again, there is only one company will consider calling. Expert Lomg Beach Movers.
Jeremy A. D.
December 4, 2017
Outrageous yearly price increases, way greater than the cost of living index. Store here only if you plan to stay only one year or less. Otherwise, expect 15% yearly price increases.
Shahrokh P.
December 3, 2017
Courteous , efficient , inexpensive, easy, very helpful staff, clean spaces, easy access , and overall a wonderful experience. I shall always return
Ramon A. N.
November 30, 2017
Always good
Jeffrey A. B.
November 29, 2017
We enjoyed our experience with this team
Jennifer N. F.
November 28, 2017
I had a very positive experience all the way around.
Matthew S.
November 21, 2017
Christopher did a great job. Thanks for making it easy.
Eduardo A. B.
November 16, 2017
good service
Matthew J. S.
November 14, 2017
Kevin was very helpful with everything. He made our experience very smooth and easy.
Maynard D. R.
November 6, 2017
Kevin was excellent to work with and was able to take care of getting me setup with a parking space, process all paperwork and provide a great deal for the short term storage of a work vehicle.
Jon M. P.
November 3, 2017
Kevin who helped me transfer from one unit to another was professional and as we say, on it! He handled everything seamlessly and quick. Very impressed!
Jill M. S.
November 2, 2017
Chris was just fantastic! He set me up with a unit efficiently and economically! Love You US Storage Centers!
Amy S. P.
November 2, 2017
I've stayed with this company because of the willingness to compromise and I highly value that. Everyone I have been in contact with is extremely kind and courteous and that makes great customer service to me.
Stephen D. M.
November 1, 2017
Chris was extremely helpful and knowledgeable and genuinely pleasant and "joyful" which made our experience exceptional.
Mina K.
October 31, 2017
Feel welcome & respected, the young gentleman treat us very professional, thank you
Marie A. C.
October 31, 2017
I ❤️ US Storage Very friendly and helpful! Clean!!
Deborah D. D.
October 28, 2017
My experience was positive. I had storage unit with U.S. Storage for 7 years. However, what was a negative was the high rates. I had the same size storage unit with a different company and it was about $100 less a month.
Lorraine T.
October 27, 2017
You guys have always been great. But after storing stuff for 12 years, it was time to get rid of the storage. The price was getting to high.
Pflaster P. Y.
October 26, 2017
I love that we picked this location to store my things because the price was reasonable and the managers are amazing people. So nice and helpful. :-)
Deborah R. A.
October 26, 2017
Wonderful experience- Kevin was so helpful!!
Dana J. W.
September 28, 2017
The young man that check me in was really helpful and friendly.
Shahrokh P.
September 26, 2017
Staff is courteous and helpful. Applied appropriate discounts if available. Easy transition or move in specials. Spacious units , clean, and accessible.
John P. L.
September 10, 2017
Great service!! Kevin was very kind and made us feel welcome. Easy to excess, very clean. We will definitely recommend this place to others.
Anne E. H.
September 2, 2017
I think you are extremely over priced for the size of the units you offer. The only reasons I still have my stuff stored with you is because you are close to my home and Karin. Karin has been amazing to deal with. She always has a smile and a kind word ready for everyone who rents units from you. She puts effort into knowing who everyone is and learning about them personally. You have an amazing employee with Karin.
Marina C.
August 31, 2017
The experience was great. Kevin was very helpful and I was able to get the storage within an hour without any kind of trouble. This company is very lucky to have an employee like Kevin. His personality and knowledge really a wonderful experience for me. It was my first time getting a storage and by the way the price was great too.
Maria F. L.
August 25, 2017
John A. G.
August 25, 2017
Karyn was fantastic. Made me feel like a valued customer/friend rather than just somebody she could make money off of. Will definitely come back and recommend US Storage.
Elisabeth L. C.
August 20, 2017
Karen is awesome!
Debra M. C.
August 14, 2017
Very good all went well. Manager was very helpful and I am glad I switched to this facility and like it better then Stor-it. You are much easier to get in and out of!
Rebecca L. E.
August 10, 2017
Staff was very friendly, personable and extremely helpful.
Lynn E. B.
August 10, 2017
Everything was handled in a professional, friendly manner.
Jesse J. K.
August 7, 2017
Karin is absolutely wonderful to work with. We've had storage units at her facility for a few years now and she has been so helpful and accommodating. I would gladly recommend this storage center to anyone I know. I've used other store centers in the past and the staff is usually grumpy and not very helpful. Karin is the exact opposite.
Bunn C. A.
July 29, 2017
I had contact with Kevin and he was so personable and knowledgable. Things went very smoothly even the day of the move to storage. Also, I spoke to Karin and very pleasant.
Alexanddria E. S.
July 28, 2017
Staff and manager Karin at US Storage in Laguna Hills are extremely professional. They listen and assisted me in selecting the best unit to accommodate my needs.
Dominic A. M.
July 28, 2017
Karin and Kevin are very helpful and made sure I got the right size unit I needed
Stephen A. C.
July 27, 2017
Karin was very professional, friendly and efficient!
Melissa R. D.
July 25, 2017
Karin and Kevin were the best! Very helpful and went above and beyond the normal service - they are 10 stars!!!
Mahmoud T.
July 25, 2017
Your staff are extremely caring , friendly & knowledgeable. Kevin and Karin made me feel real welcoming and I appreciate these two individuals very much.
Afshin Y.
July 25, 2017
When I called to find out about move out procedures, Steve told me about the 10 day notice and accepted my oral notice on July 24th for a move out date on or before August 5th to avoid having to pay for the entire month of August. Instead I can just pay a prorated rate for the five days in August upon move out. Great service.
Michael F. G.
July 11, 2017
Great overall. Karen was terrific at setting everything up and is a wonderful people person! She's perfect for the job.
Lyle R. S.
July 8, 2017
Pleasant friendly staff
Michael B. O.
July 4, 2017
the site manager was polite, friendly and very professional.
Jill A. D.
June 30, 2017
Excellent customer service and great property. Karin goes above and beyond to make sure customer needs are met and is always a pleasure to deal with. I have had to utilize storage units numerous times over the past 3 years and she is the sole reason I continue to return to your property. Many locations are closer to me, but the cleanliness, security and amazing customer service keep me coming back here.
Ronald G. D.
June 29, 2017
Special pricing and free use of moving truck was a no-brainer. So far I'm very happy with my decision.
Russell S. P.
June 26, 2017
We were very happy with the service, location, cleanliness and price.
Jill C. H.
June 24, 2017
Karin was very helpful, friendly and professional. I had a great experience.
Jamie T.
June 7, 2017
Karen and Kevin in the Laguns Hills location were the greatest people ever!! They are so helpful, and I'm extremely happy with my experience! I would recommend US Storage to everyone I know!! Thank you Karen & Kevin so much for the best experience ever!!
Michele E. M.
June 7, 2017
Moving is not fun and my move this time was every unsual. I was renting a room from someone and I had to leave the resident quickly it was every stressful. Also I had no choice to put all of my belongs into a storage because I had no place to live. The employees at US storage had no idea of the pain I was going through. When I walked in the office of US storage Karin Mertz and her assistant Kevin showed me loving and kindness with my experience renting the storage unit. And through the day the manager asked me if everything going well. With the kindness and loved your employees showed me made my stressful moved pleasant. You have beautiful employees working for US storage in Laguna Hills.
Roger D. G. J.
June 3, 2017
Great customer service and fast storage rental
Pamela J. R.
June 2, 2017
Can't say enough about how happy and at ease I felt with Karin from US Storage. She promptly showed me around, gave me great rates, helped me through the paperwork, and then took me back out to the unit to show me how to close it properly and put my lock on. The lanes are wide to accommodate large trucks and the facility is clean. She answered all my questions and I am glad I chose this storage facility.
Richard W. T.
June 1, 2017
kevins awesome. karen is also very profesional, that there is one great crew
Cathy A. C.
May 31, 2017
Super friendly staff
Tioloan A.
May 31, 2017
I filled good see mr Calvin nice good cervis friendly & kind I lake it
Daryl J. P.
May 30, 2017
Great!
Donald W.
May 27, 2017
It was great.
Edwin F. G.
May 26, 2017
I cannot speak for any other locations other than the one we are currently at. Excellent! we are returning for a second year in a row, simply because of the Staff, specifically Daisy & Karen. We've explored other cheaper and closer units but decided on returning to this location because we were treated So Well last year! Couldn't be happier with our experience at this location. Thank You Karen & Daisy
Ben J.
May 23, 2017
Kevin Morales was very nice and helpful
Ayers J. S.
May 5, 2017
EXCELLANT, FRIENDLY CUSTOMER SERVICE
Doanaro K. W.
April 28, 2017
It was fast, friendly and efficient. Karen is the best!
Patricia E. B.
April 14, 2017
It was a super example of great customer service !
John S. W.
April 14, 2017
A well run location. Karen is awesome!
Kenneth W. W.
April 12, 2017
Karin was direct about cost and service and presented herself in a courteous, professional manner. Seemed very organized and prompt with the necessary documents already prepared to be signed. She knew exactly when I would be there to initiate/make payment and there was no delay.
Julie L. B.
April 11, 2017
Customer service is wonderful, Karyn is so helpful and accomodating. She is great in helping to make our move in experience smooth and harmonious. Thanks so much!! Julie Benson
WINNEY J. A.
April 8, 2017
Professional, helpful& considerate.
Sally K.
March 21, 2017
A truly wonderful experience. Karin, the person who greeted us was professional and knowledgeable about the storage units. The units we saw were very very clean. Karin explained everything simply and made our experience so easy. The company is fortunate to have a great person like Karin representing them.
Katherine I. L. M.
March 18, 2017
Karin was the manager on duty the day I signed up and she was efficient, polite and very helpful. I had rented a space there about 5 years ago and remembered her from that time also. she is a wonderful representative for your company
Mike E. J.
March 18, 2017
Great. The young man that helped me was friendly and thorough. Showed me my choices and drove me around in a cart since I'm disable right now.
Kim M. K.
March 5, 2017
The manager and her assistant were friendly, knowledgeable, and helpful. Excellent service.
Isabel D. R.
February 26, 2017
From the minute I walked in, I was greeted with a "Good morning, please have a seat, I will be with you shortly. Behind the desk was Christin, he was attending to another customer. while I waited 2 other customers walked in and he greeted each one with a smile. I am a retired HR Rep. I know a good customer Service Rep. when I meet one. Christin is a good example of just that. You have a valuable employee
Kerry J. L.
February 24, 2017
Karen was so helpful! She made the experiance an easy one. Very organised. Thank you!
Pierre B. G.
February 9, 2017
I had a positive experience.
Shannon M. J.
February 3, 2017
The staff Karin and daisy were very friendly and bent over backwards for my needs during this desperate time in my life. Very professional but just helpful.
Nushin N.
January 31, 2017
Awesome. Karin provided amazing customer service.
Tory T. W.
January 27, 2017
The manager was very professional and on top of any and all questions or issues
John K. W.
January 27, 2017
Great. thanks for the help!
Jay P. R.
January 25, 2017
With all the stresses that moving can bring, US Storage Centers has been one shining bright spot! Easy to reserve online, friendly, helpful staff... NO COMPLAINTS!
Kim T. C.
January 19, 2017
Daisy was wonderful!!!
Esther R. W.
January 18, 2017
Both Karin and Daisy have been very supportive and helpful. I am glad I picked US Storage
Kristofor M. S.
January 18, 2017
Very helpful and convenient, the woman that helped me was very nice, helpful and made it easy and available.. also very clean and felt good storing my things there
Hunc H. H.
January 12, 2017
GREAT PLACE. EVERYTHING IS CLEAN AND TIDY. STAFF VERY FRIENDLY AND HELPFUL.
Karen M. J.
January 11, 2017
I always enjoy my interactions with US Storage Centers. The facility is clean and well-maintained, while the staff is friendly and efficient. I would recommend US Storage for anyone needing a little extra space for storage.
Loretta G. A.
January 11, 2017
Very friendly
Donna M. W.
December 22, 2016
Awesome as always!
Garcia M. A.
December 21, 2016
The best
Hahn J. M.
December 21, 2016
Very good and your employees are very kind. Thank you
NASSIOS J. A.
December 16, 2016
Great facility. Highly recommended your facility to others. Karen has been a pleasure to work with
BECKETT K. T.
December 11, 2016
Very reasonable, convenience, great staffs. Just need inside camera to prevent thief from braking in to unit.
Reeder K. A.
December 11, 2016
Karen was very good.
BITMAYL A. E.
December 9, 2016
Horrible
CHICK D. L.
December 9, 2016
I like the location, the keypad entry to get in and out the gate, the facility is very clean. That's the good part. I think your storage fees are at least 20-30% higher than your competitors. Also when I rented the unit, Karen at the front desk said there was a special where my first two months would be 50% off. I moved in on Nov. 15 and found out when I looked at the paper work I was charged the full amount for two weeks plus the sign-up fee and insurance. When I questioned her about a few days later she said "we don't prorate our units"--so I paid the full rent for only two weeks. Also I did not ask for the insurance as my home owner's policy covers my storage units. I should have read the entire contract before choosing your company, but the mover was behind me waiting, and I rushed through the process. I will be moving out as soon as I can. With all the competition in business these days, you need to be more aware of what your associates are doing, and how customers are being scammed. Thought you'd like to know. Thank you.