Tiffany was extremely helpful!!!! I’ve been having a lot of issues moving and storing extra items at different storage facilities. Tiffany was able to facilitate my move in process worry free. Thank you Tiffany!!!
Hi Brandon, your feedback is highly appreciated. Thank you for the review!
Hello Roxana, thank you so much for rating your experience with us so highly!
Tiffani has always been helpful. So thankful she is managing this place
Thank you so much for your kind words, Hugo. We really appreciate you taking the time out to share your experience with us.
Hello Alfred, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Tiffani was so helpful thank you for your good service and the free move in truck is awesome offer to new tenants. Save me from having to get a U-Haul.
Hello Tatiana, thank you so much for your feedback! We appreciate you sharing your experience with us!
Tiffani is the best she help me out and got everything fast in and out she works with u too I recommended her.
Hello Antonio, we're thrilled to hear that Tiffani provided you with excellent service. Thank you for sharing your experience with us!
Tiffany gave excellent customer service and got us a great deal! Thank you!!
Thank you Tiffani for allowing me to use your move in truck to move my stuff in the Carson location where I got my storage. Tatiana and Tiffani are a true example of team work! With the rain and this unexpected move they have been problem solvers.
Great service!! Ask for Tiffany :)
Got a second unit here. Thank you for good service
Tiffany was really helpful and friendly. Thank you 😊
Tiffani and Sydney are absolutely true professionals! Tiffani manages and leads with the utmost integrity using proactive conflict resolution and empathy while enforcing the rules. She works with customers as best she can. I am so grateful and appreciative for how both Tiffani and Sydney greet customers with warm smiles and are so patient. They are a dyanamic duo!!! Thank you!!!!
Ms. Tiffany is very excellent with people patient, and very professional. I have a wonderful experience doing business with her. I will refer to her to anyone.
First timer and tiffani has the best customer service i recommend very cheap prices
Thank you Tiffani great manager
Thank you Tiffani for being so kind to let me use the truck although I’m storing with Ms Tatiana at her store! Talk about team work, thanks ladies!
Absolutely best customer service experience ever! If there’s was Tiffany working every counter at every store we’d all be a little happier when going out!
Good service and really nice people here!!!! Thanks
Love the place nice and clean
Tiffani took well care of us gave us a tour and explained the storage policy and rules definitely Excellent customer service and awsome attitude.
Tiffani was amazing. She got me in and out quickly. Thank you for your help!
Excellent customer service! Tiffany is very kind and she answered all my questions. Thank you!🙂
Thank you Tiffani and Dyese for awesome service and letting us use the free move in truck for our move today!
Excellence services from Tiffani & Sydney. I recommend this location
Tiffany was an amazing helpful employee
Thanks Syd for your help!
Tiffany was such a great help! Got me in &out
Tiffani was a great employee her service was tremendous…
Thank you Tiffani for letting me use the free move in truck to move in at my storage at the carson location. I really appreciate you making my move easier.
Great All Respect & Right On Time.
Tiffani and Sydney are amazing even though they take all my money every month. I can always count on these girls to make my day. They always have a positive attitude. Ask for one of them and tell them I sent you.
This place has great prices and a friendly staff and overall great service. I definitely recommend this place to anyone.
Great people, great Company. GOD PLEASE KEEP BLESSING THEM UP....
Most affordable and helpful storage facility in town.
Thank you to Sydney & Tiffani for their help! They made checking in a breeze and I had no issues coming here for the first time.
Very energetic and helpful, made my experience very easy. Also love the vibe of the office, just great customer service Thanks
Tiffani
Nice employees very friendly and helpful love it here
Nice people Martin was excellent best service I recommend this location.
Im so glad that Martin is not there anymore ! Tiffany is the best her skills in customer service are excellent great solving procedures and very polite great personality and hands on skills got me what i need for a great price YOU ARE THE BEST TIFFANY
Love coming here Tiffani is very satisfying, she has great customer service and very friendly. Thank you for your service
Martin helped me out to get my storage had the best customer service and I recommend this place .
Thank you Tiffani for all of your help! Sad that I have to leave this place. I highly recommend this location. Ask for Tiffani is very helpful and knows her stuff.
Awesome help with getting me my storage unit!
Tiffani gives excellent customer service. She is very friendly, knowledgeable, and always have a smile on her face. I highly recommend this place.
Excellent customer service, friendly people and fast service, very friendly best storage facility in Town. And prices are cheap and not expensive!
Martín was of great assistance for my new storage.
Tiffany definitely helped me to the best of her ability she was amazing!
Thank you Tiffani and Sydney for helping me with another storage. Great team work
My girlfriend has had a storage space for over four years and they loved her because she would forget to pay that bill at least twice a year. Then she would get charged late fee,'s Then she would not pay for next month and before you know it? She owed a $1,000.00 bucks. But she always paid. Then, last month she called to let them know she would be in tomorrow to settle up. How much? $1000.00 bucks! Okay she told them she would be in tomorrow. The next day she calls in to make sure someone will be in the office and the worker tells her no need to come in your storage unit was sold at auction last weekend.
Come to find out. They work with a company that buys storages in lots. As in , they buy 10 units at a time. Then they go threw them over the month period. So fortunately they had not got to hers yet and she was able to buy hers back for the $1,000.00 bucks. So I can't say anything bad about them. They made good ! When it was both parties fault. But to me, in my opinion. From a book I read called: How not to become a millionaire! Chapter 1, Storages... 87% of Americans have storages and essentially your walking over to the trash can and throwing that money in the trash.. The rule is! If you haven't used it in six months ? Guess what? Your never going to! At some point, the value of the property in the storage becomes severely less then the amount that you have paid into the storage. This cross over point is the point of retardation. Truth ! But nobody hears me though? Reality... Happy storage days..
In Conclusion,
I had to edit my review and give a five star review after discussing the situation with my fiancee and getting a response from management. It appears management had taken appropriate action to resolve the matter in returning all of the storage contents. It was never opened or auctioned.
This tells me this is nothing short of professional management.
You have my approval to proceed with doing business with this company
Respectfully Submitted
Louis A Archuleta
Hello Louis, thank you for sharing your experience. We understand the frustration that can arise from late fees and the process of reclaiming your storage unit after an auction. While we are glad that the situation was resolved, we acknowledge the importance of transparency and timely notifications. Thank you again for your feedback. If you have any further concerns, please email us at
[email protected] with more information about your visit. We look forward to speaking with you.
Tiffany is patient, informative ans very professional. Great customer service skills
I sincerely appreciate the kind service, and loving family like conditions at us storage I've been there for a while off and on I've always felt comfortable when going in there. Tiffani always look out for my needs, she is very respectful and professional.I have referred.I'm very comfortable there because of her, she make the rest of my life easier because I need her and the service she gives there at us storage on Atlantic and Artesia. Thanks Tiffani!
Tiffani was great! Come see her
Love love love, the customer service. Quick and efficient. Would definitely recommend!
Tiffany is always so helpful and friendly. She helped us choose the right size we needed. She made the whole process very easy.
Dyese, Was very courteous, professional and very helpful with my concerns.
Would recommend for someone to use US Storage Center in Long Beach.
Thank you US storage.
Vernecia
Ms. Dyese, was very helpful and accurate, she explained everything I needed to know about renting storage, also was very polite.
Tiffani in the front office was very nice and helped me move into my unit quickly!
Very clean environment!
Thank you Tiffani for all your help getting our storage unit! Great costumer service. Highly recommend US Storage . She’s always our go to when it comes to storage units!
Great customer service, fast service, ladies where very helpful.....give then a raise asap
Tiffani and Sydney helped me out with a storage today. Great team work and good customer service.
We love being here tiffani is amazing! The place is so safe and clean thanks to her! 💕💕💕
Thank you Tiffani for your quick help and assistance . Very professional and very detailed with information.she’s amazing and made our experience great
Dyese , was the most wonderful experience I had with this storage. She told me all the rules she was so nice to me. She knew so much regarding this business and she made me feel so welcome . I had a great Experience! Thank you very much for great customer service !!!
The Manager Tiffani was very helpful in getting me setup for the storage space. Very nice employer!
Incredibly helpful staff and in a great location at a reasonable price!
The staff are amazing, specifically Tiffani and Sydney, always friendly, always helpful, always the best part of my day…
Very nice and clean storage facility. Friendly staff members to help you find the perfect size you need to fit your needs.
Sydney was very helpful, and very friendly!! Storage was spacious and clean. Easy access and great space for the price!!
I went over to check out a 5x10 unit. The lady that help me out I believe her name was Tiffani, help me out with all of my inquiries. Great customer service
Sydney showed my husband and I a space and she was very professional and sweet.
The two lady in there are very helpful give great customer service
Always great customer service been coming here for years
Great customer service from Tiffany and Sydney
Tiffani and Dyese customer service was excellent!!
Very professional and organized
Tiffany provided great service and was very helpful
Tiffany provided great service and was very helpful
Tiffani is one of the greatest person I have ever meet. She is very welcoming and sweet. Always willing to go above and beyond. Thank you for your help!
Tiffany and Liz were very patient and helpful when it came to helping to get a storage. That day just wasn't my day but they were very understanding and made it a breeze to get me ready to move my stuff in immediately.. Thank you ladies for great customer service ..
My experience with the front ofc staff on Atlantic near Artesia in North Long Bch was incredibly awesome. Tiffany knows her stuff and always appears to look out for the best deal she could offer me. This was my 2nd time doing business with the front ofc and let me tell you Tiffany and Liz were both so pleasant doing business with. I love caring people working with the public it really means a lot to me and because of Tiffany and her team I will continue to do business at US Storage, but I would follow her as well.. we had to upgrade to a larger space and Tiffany had shown us 4 different ones and when we returned later that day we were able to transfer all in one day.. Liz had her back 100%. Thank you girls for being so dog gone awesome..I feel like taking them flowers right now, but will get to it soon..ooh and by the way, Tiffany will remember your name your face and make doing business a personal affair with doing the best to meet your needs..AMAZING CUSTOMER SERVICE!!
My experience was great! We had set the unit up online and within the same hour or so we received a call to help us settle everything over the phone, and we were told to head over when we’re ready! When we arrived to the facility the employee there was very friendly and helpful she explained everything from billing, hours, and how to get around the area. I was very nervous as it was my first time looking for a storage unit but they make the process easy.
Absolutely beautiful Tiffany we really appreciate all your help with setting up our account.. this processes was easy and we understood everything.. thank you.
Thank you Tiffani for all your help. She got me in an out. Very detailed and straight to the point when explaining the lease. Definitely recommend this place.
Customer Service here is phenomenal!!!!
Excellent storage
The office lady is nice
Tiffani is truly an amazing person. Great customer service. Always have a smile on her face.
Great Storage facility, excellent service and staff. Tiffany at the front desk was very helpful getting me a new storage unit. Kind and fast service getting a new lease. Gonna continue doing business here
The place is out dated and needs repairs on the moving truck but, gets the job done for a place of storage. The staff are really nice and helpful.
Perfecto servicio de tiffani and Bridget!
Miss. Tiffany is very nice person enjoyed the real conversation we had while waiting for the X to show up. Member me always the most Realist Uber driver ever...
Tiffani was exceptional and extremely knowledgeable. I viewed four other locations and chose to store with you. Thank you
Tiffany is very nice and professional. Will recommend this place to anyone.
Very friendly and easy process the staff here is great. If you need space come here and see Tiffani she's very helpful.
Tiffani Ross it’s a great on customer service. Explain everything really well help us a lot with a big smile. Everything was awesome.
Tiffani is always so kind with amazing customer service. There is never a time that I come to the office where she doesn’t great me with a big smile. Thank you for such amazing customer service.
Am really happy with the good service that Erin Love give me. Very good prices and excellent storage thank you for the help and the good service
Tiffani have a great vibe and great customer service skills. Very knowledgeable and welcoming.
Pleasantly surprised !!!! Customer service /cleanliness is a deal breaker .Erin and Tiffany was great, very patient and detailed . And the cleanliness omg !!! Unit and office was clean . Impressed
Highly recommend .
Erin and Tiffani are so positive and so kind thank you girls.
Tiffani and Erin are 2 beautiful and kind professionals very attentive...with love THANK YOU GIRLS
Thank you Erin and Tiffani you girls are awesome I love US STORAGE BECAUSE YOU GIRLS MAKE IS SO EASY!
Thank you Erin and Tiffani for all your help 2 well knowledged professions ! Erin and Tiffani you rock
Tiffani and bridgette did an amazing job making my move easy. Both of them were so knowledgeable and helpful, and I felt like leaving this 5 star review in appreciation to them. Thank you!
Tiffani is a great property manager and have great customer service.
I have never used a storage unit before and needing one last minute was very stressful but Tiffany made my move so simple and smooth very professional and outstanding customer service. I was so impressed and highly recommend.
Wonderful erin helped out with all of my needs and things i had to do appreciate there work.They are very respectful and also kind glad to help u with what u need.
Great service Bridget made it fast and easy and gave us a great price
Erin had excellent customer service! Will recommend.
Erin, thank you for all your help. I appreciate your service..
Thanks for the easy transfer to my bigger unit your all the help I needed I definitely recommend..
Erin is wonderful and knows what she’s doing that’s what we like… definitely recommend
Good customer service from Erin she's the best thank u usstorage and thank you Bridget 😁
Extremely happy with the service provided by Erin. She made the process very easy and I appreciate how friendly and professional she was. Defenatly recommend
Erin was extremely helpful glad to have her help me
Erin and Tiffani are great.. greeted at the door... those to two are the best thank you girls
Erin she was the best I've been to plenty of storage places and she was the best experience I've had
Thanks for your help Tiffani and Erin with the auction
Thanks for your help Tiffani and Erin with the auction
I Love us storage the people there are great. Thanks Erin for an easy move out!
Thanks us storage for all the great opportunities to save money. Also thank you Erin for all the help today
Erin and Tiffani was very professional and welcoming. I love all the effort Erin put in from helping choose a storage unit and more. I love the fact that Tiffani step in and help Erin run my transition smoothly. The company even have a rental truck for Free to help you move.
Property manager was polite and helpful. I would most definitely recommend US storage center to anyone looking for storage..
Thank u Erin because of you I choose US storage
Erin and Tiffani are so wonderfully thanks Girls you rock :)
Erin was very helpful she greeted me with a beautiful smile love her energy
Erin was very helpful for me today thank u so much
WOW 3 YEARS & 70 LOOKIE LUE"S LATER, IM FORTUNATE ENOUGH TO LIVE WITHOUT THE HASSLE OF NEEDING EXTRA SPACE ALTHOUGH ID RECOMMEND U.S STORAGE FOR THOSE WHO COULD USE ASSISTANCE
Tiffany is so nice and helpful! Definitely recommend if you need storage to go see her! She will help you find the perfect storage size for you!
Staff was very helpful, polite, and patient! Erin was a huge help, highly recommend this place!!
Erin is the best in the world thank you Tiffany your so sweet thankyou everybody at US Storage it's been a good 4 years
Tiffany and Erin are an absolute treasure. Wonderful personalities, they are pleasant, personable and funny. Customer service is out of this world. These ladies are awesome.
She was great thanks for the storage! ☺️
Today at the Long Beach Site of, Atlantic and Artesia, Erin Love helped me in securing a storage unit and did an absolutely incredible deal. She is going to do a great job at the main office.
Erin helped me with getting on the internet..she's always so helpful with the things I need help with the most thank u usatorage
Erin A es una buena asistente este nos atendio muy bien estamos contentos con el servicio que se los digo gracias
Tiffany, has been super nice and helpful throughout my process here at U.S Storage centers! I definitely recommend this storage facility!
Tiffani has a great personality. Came to get my son a storage and I will be back to get mine. She is very sweet and helpful.
Thanks to Erin we reccomnend every one
I chose to storage my belongings here at US Storage by seeing everyone else reviews. I needed to move my things out of my apartment and this storage company has a moving truck you can use. Erin is wonderful
Erin was so helpful and provided great costumer service!
Erin love is an excellent customer service. Very helpful and respectful
Erin was helpful and very polite. Excellent customer service
Erin helped me a lot thanks for everything
Excellent service, Erin was so kind and very helpful to me. Thanks Erin!
Tiffany was great showing the area and the prices and also showed me which room would be best for my stuff
Tiffani was so helpful with everything and I would highly recommend for others to use this location 😁 best customer service ever
Awesome and friendly customer service!!!
Tiffani has great customer service. She is always nice and helpful
Came to inquiry about getting a storage for me motorcycle and Tiffani helped me out. She made me feel comfortable and safe to store here. Thank you again.
Great Customer service, very polite and professional and Tiffani is very awesome. Great customer service. Thank you so much for helping me. I will make sure all my friends come here if they need a storage. Great place
Tiffani R. very helpful & I really love her personality made my day.
Tiffani was very helpful and had wonderful customer service . Made me feel comfortable while becoming a tenant . Would definitely come back again .
Great service Manager Tiffany was very helpfuland sweet. Help me thoughthe whole process . Excelente locations. Ask for to get the best advice and best deal possible
Erin and Tiffany are awesome
Tiffani helped me get my storage today. She was very sweet and helped me choose the right size. Thank you for your help. You made this an easy process.
Great staff . Great Storage. clean, and decent prices.
Great front desk service Tiffany is great.
Erin
thank you for your help awesome job!!!
Erin is super efficient, the girl knows how to multitask 😊
Erin Love helped me out today and did an excellent job
Erin is awesome shes so helpful thanks to Erin I've decided to transfer to a bigger unit thank you again us storage
Erin was very helpful in servicing my new storage locker.
Easy rental process, Erin was very helpful. Thank you.
Erin at us storage has great customer service
Thank you once again Erin keep up Your positive spirit definitely recommend us storage
Erin your the bomb girlie thank you for helping me with finding the right place
Tiffani was very helpful. She showed me a few units to make sure I had the right size for my items. Very sweet and knowledgeable. Thank you again Tiffani
Erin showed the best customer service ...so I wanted to say thank you I defiantly will recommend
Erin Love is very helpful and she keeps are stuff safe
Erin Love was very helpful
Erin was great had alot of things going on at once very nice and helpful thank you
Erin is really friendly and lovely and very informative works fast and efficient and still knows how to keep a conversation this location is one of the best us storage location to go
Erin thank you for being helpfully .
Arron gave customer service
Erin thank you for your help excellent service
Erin was very helpful. We couldn’t get in our storage and she was kind enough to help us get in. She is a ROCKSTAR! Thanks again Erin! Love your customer service! Have a blessed day!
I recommend this storage because the staff there are polite and friendly.the facility is clean and is a safe place to keep ur things worker on site 24 hours a day so that gives it a 5+ stars rating from me I'm 100% satisfied I recommend Erin she was helpful and fast
Erin was amazing!
Gave me all the details I needed
Went above and beyond with her service!
Would recommend coming to her if you have any questions or if you’re interested in getting a space.
You will not leave without a question unanswered.
Tiffani, the manager was a good help! Excellent service! Really attentive and nice!
Tiffani was very professional! She provided some recommendations for the amount of items we needed stored. She showed us several units and gave us a discount. She was very pleasant to work with and made our decision to rent a storage unit here easy.
Erin Very awesome good customer service appreciate everything took me out show me stores thank you I will tell Friend
Erin love is loving person with gtee patients and professional services
Best storage space in town. Clean and in good repair. Erin and all the staff are amazing
Checked in today. Erin made everything quick and easy for me. I appreciate that.
The new office looks nice! This place saved me alot of money, best pricing here. Thanks Tiffani for showing me the place and Tatiana for renting. I will tell my friends about this place
Thanks Tatiana for your help with the gate
Tiffani helped Me today with a storage rental. Thank You Tiffani so very much 💖.
Tiffany do a wonderful services
Tatiana and Tiffany were the first 2 ive seen thats been helpful. Ive been storing here for about 20 years. Thank you ladies for good help
Erin is the whole reason I use this storage, gotta love that girl...💯❤
Thank you Erin for helping me with my storage your kindness is refreshing. Definitely will recommend
Tatiana the property manager was very polite and had great customer service . Definitely recommend.
Tatiana had very good customer service,very polite and resources full .will definitely return if needed .
Great place to store your stuff!
Tatiana was able to help us with my truck rental, very thorough and very good at what she does. Extremely professional and helpful
Erin had excellent customer service was very helpful and of good assistance definitely recommend her.
Tatiana and Tiffany was ready for me and provided exceptional service!
I went to make a payment. Tatiana greeted me with a smile, provided an excellent service.
Thanks for your help Tatie, SUPER GREAT CUSTOMER SERVICE!
Tiffany and Tatiana has Great customer service
Erin and Tiffany were phenomenal!! Outstanding customer service! Couldn’t have asked for better staff. They were informative and answered all of the questions I had. I will definitely be using US Storage Centers!
Erin was really helpful and he recommended me a great moving company. This is a great storage place!
Tiffany was exceptional!!!!!
Really good service. Tiffany was so helpful, really good customer service 100% reccomended
Great customer service her name Erin Love
She was the best at helhelp me... i highly recommend her for all your storage needs.
Very friendly ❤️🙌🏻Tiffani and Erin are awesome. Very friendly and professional. Best reception ever.
Great customer service from Erin. Definitely recommend this location in North Long Beach.
Erin was wonderful with her service
Thank you Erin for your help very easy process she answered my questions and didn’t feel like I was being rush or pressured thank you
I forgot my gate code and Tiffani assisted me with you. She was very nice and professional.
Tiffani has been a great help with the up keeping of the property. She is very friendly.
Great location much better than the others visited this place today to check out the units and prices. The manager Tiffani was excellent, she was professional and very informative. She definitely knows the property well and knows how to run things.
Tiffany was very helpful and nice and customer service very good
Tiffany gave Great customer service very friendly very helpful
Thank you Erin for your excellent customer service we received today your awesome.
Erin is a good worker ,she got us what we wanted and was really respectful.thanks for the help and the storage unit Erin.
I luv this place luv the people that work here they are Awesome especially ERIN LOVE she helped me out a whole lot Thank you for Everything Martin was Alot of help also if anyone need a storage I recommend you us storage
Excellent service from Martin
Erin was so efficient what they do here at this location! Happy to be staying here
Martin & Erin are very friendly & professional!! We love US Storage!!
Erin was very helpful and nice 😊
US Storage is the place I will continue to recommend to my friends and family, especially this location, which offers great customer service, from the Manager Martin down to the employee Erin, it was easy to find my storage space, and hassle free to leave, I'll be back!
I'll miss you guys!
Erin is so great thank you for her kindness definitely recommended
Erin was very helpful. she took care of what i needed very fast.
Super grate servicio Martín
Martin helped me to get my payment, great help from Martin !
Excelente servicio de parte de Martin
Excellent service the team
Erins so wonderful shes went over and beyond to help me find the right size . Thank you US Storage!!!
Erin love was so helpful and nice
Grate service from Martin
Thank you so much had a god service from Erin 😌
Erin Love give a perfect 10 very very helpful,
Great service from Martin
Great experience. Simple, convenient, and easy process.
Martin was very nice, very helpful. friendly service 😁
Friendly and helpful staff, clean and secure storage facility.
Erin Love is the best!!! Thank you for all your help.I definitely will recommend to everyone!
Erin Love the assistant property Manager was amazing she was very helpful and straight forward Thanks so much shae🥰
Great service from Martin!
Martin Robleto was and still is an amazing person. Very thorough, supportive and helpful. Best service ever !!
-Leo
Erin is the best customer service
Erin was very helpful and personable and worked to accommodate my schedule <3
Erin is great with assisting me with my bill and learning new thing about my phone she's helpful thank you again
It's been almost 7 years and this will be my 3rd time around! Erin was splendid and her Customer Service was Awesome!!
Erin was awesome in helping me to show three different units. Lovely nice young lady.
Erin your awesome thank you for your help would recommend to everyone
Erin where is wonderful and helping assist me with my situation. Great customer service would recommend this place to anyone ask for Erin.
Martin was absolutely awesome! Will come back in the future! Erin helped us out the first time, and realized we needed another one last minute and Martin was absolutely accommodating! Great place to rent storages from!
Excellent service from Martin
Had the best and greatest customer service from Martin and his staff!
Thanks Martin for your help
Grate service from Martin
Martin, was very polite and professional.
Excellent service from Martin
There was a sweet woman named Erin love she helped me with everything so fast thank you us storage best costumer service I’ve ever had .
Erin Love is an awesome employee. She answered all my questions and made sure that I understood everything. Excellent Service. Five star service for Erin.
Letssssssss Gooooooooo