Carol was a wonderful person serve me properly and great service ❤️
Hi Nanny, we appreciate the kind words and are glad we could provide you with a positive experience!
Great team
Hi İskender, your feedback is highly appreciated. Thank you for the review!
Carol, Janessa, & Stephanie were awesome! Made move in smooth and efficient.
Hello Gregg, thank you so much for leaving us a great review!
Everyone is so sweet & helpful
Hi Christina, we are thrilled that you had a positive experience with us!
Hello Devin, thank you for rating our Nashville facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
Through the hard times in life at the Nashville office have with out a doubt understanding to every circumstance at the time and I'm Glad for there professional support and service
Hello Alfonso, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Carol is very special and attentive ,caring,helpful, personality and deserves the Best of awards!
Hello Jim, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Tonya, thank you so much for rating your experience with us so highly!
Carol was really nice and sweet. She was really helpful and made me feel welcome . Definitely 5/5 . She was the best
Hello 6lacksantos, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Muy buena experiencia la señorita Carol fue muy amable
Thank you so much for your kind words, Petra. We really appreciate you taking the time out to share your experience with us.
I had a great expirence at this storage location. They staff is INCREDIBLE!!!! Seriously, I had automatic payment set up and forgot that my card on file had expired. I was a little late to get payment and they worked with me! I was so grateful! They have really been easy to work with, understanding and honest.
They keep the area around the units looking nice and clean. I highly would recommend storing your stuff here!!
Hello Britney, thank you so much for your feedback! We appreciate you sharing your experience with us!
Carol at US Storage is such a kind and pleasant person. This company is very fortunate to have such a personable professional on their payroll. I wish more customer service personnel everywhere were more like Carol.
Hello Bonita, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Mr. Urban, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
She was very professional, polite and courteous.
Hi Clarissa, your feedback is highly appreciated. Thank you for the review!
Janessa was amazing. Very kind upbeat and helpful.
Hello Sam, thank you so much for leaving us a great review!
Carol was very polite helpful and friendly
Hi R, we are thrilled that you had a positive experience with us!
It was a smooth and easy process. They were great and Ms. Carol was the best at the move out! Highly recommend!
Hello Keyana, thank you so much for your kind words! We appreciate you sharing your experience with us!
Great Service! Carol walked us through everything which made the sign up process easy.
Hello Sri, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Carol has always been amazing and gives the best service and care to customers.
Thank you so much for your kind words, Krissy. We really appreciate you taking the time out to share your experience with us.
excellent prices and good service
Hello Diana, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Excelente servicio muchas gracias!!!!!
Hello Yulizeth, thank you so much for your feedback! We appreciate you sharing your experience with us!
Carol very good
Hello Alfonso, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Carol has been very helpful. I recently hurt my foot and was having a hard time getting to my unit. She transferred me to a lower level. Thank you 😊
Hi Gregory, we appreciate the kind words and are glad we could provide you with a positive experience!
Rental process was extremely easy. Carol was welcoming and friendly answered all my questions thoroughly.
Hi David, we are thrilled that you had a positive experience with us!
Carol was very helpful in the office picking the best size unit I needed and getting me set up.
Hello Elizabeth, thank you so much for leaving us a great review!
Carol gave good service
Hi Eddie, your feedback is highly appreciated. Thank you for the review!
GREAT customer service!! Janessa was absolutely awesome and very knowledgeable about the units and also addressing any questions I had.!! They will give u 5 stars and I’ll give you 5 🔥 emojis.!!!! 🔥🔥🔥🔥🔥
Hello Milo, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Great experience setting my unit Janessa offered a great customer experience.
Hello Stuart, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Walked in to rent a unit and they made the process simple and easy. I got to see the units in person before selecting one which helped tremendously! Prices are great in comparison to the rest of Nashville. Janessa, the property manager was kind and walked me through everything with my rental. Very pleased with my experience.
Hello Amber, thank you so much for your kind words! We appreciate you sharing your experience with us!
She was really helpfull and patient with us while showing us around and was really kind.
Thank you so much for your kind words, Wendy. We really appreciate you taking the time out to share your experience with us.
Carol has helped so much . Gave me some advice when I needed it and lift my spirit thanks a million
Hello Shawn, thank you so much for your feedback! We appreciate you sharing your experience with us!
Very good person to work with very professional
Hi Ryon, we appreciate the kind words and are glad we could provide you with a positive experience!
Carol has been very informative, thank you..!!!
Hello Frankie, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Bueno Carol
Hi Jorge, your feedback is highly appreciated. Thank you for the review!
Mrs. Carol is amazing 🤩 go by to see her!! ⭐⭐⭐⭐⭐
Hello Mona, thank you so much for leaving us a great review!
Miss Janessa was simply a delight. She was very helpful and got me squired away in no time.
Hello Melissa, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Janessa was amazing! She made the process so easy and was so, so, so helpful and kind! 10/10 recommend!
Hi Pooja, we are thrilled that you had a positive experience with us!
Very excellent service, thank you very much for your beautiful attention, I recommend this place
Hello Alvaro, thank you so much for your kind words! We appreciate you sharing your experience with us!
Vanessa was absolutely amazing! We came in close to close on a Saturday and she was so thorough and didnt rush us at all! I'm happy we chose US Storage!
Hello Trisha, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Excellent and friendly customer service ! Wepa !
Thank you so much for your kind words, G. We really appreciate you taking the time out to share your experience with us.
Appreciated the assistance given by carol and the understanding she offered.
Hello Cynthia, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Jenessa was amazing! She was so helpful and professional! She found us exactly what we were looking for and was super quick! Definitely recommend!
Hello Teresa, thank you so much for your feedback! We appreciate you sharing your experience with us!
I came in with a lot of questions, Carol was really helpful. She was knowledgeable and kind. I asked to see multiple different sized units and she was patient with me to find what I need and want. Thanks Carol!!
Hi Kati, we appreciate the kind words and are glad we could provide you with a positive experience!
Carol was very nice and helpful with everything during my time here
Hi Elliot, your feedback is highly appreciated. Thank you for the review!
Really helpful and easy to communicate. Really like the fast transaction to make payments
Hello Danilucas.02, thank you so much for leaving us a great review!
Carol is the best
Hi Yareli, we are thrilled that you had a positive experience with us!
It was a lovely experience
Would go again to rent a storage
Hello Allan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Carol and Jenessa are the sweetest. Very professional and quick.
Hello Stefani, thank you so much for your kind words! We appreciate you sharing your experience with us!
We had a great experience with Carol! She is awesome!!
Thank you so much for your kind words, Jill. We really appreciate you taking the time out to share your experience with us.
Carol was amazing & move out was Quick easy and straight to the point !
Hello Tracon, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Janessa was super helpful patient and kind! Thanks!
Hello Daniel, thank you so much for your feedback! We appreciate you sharing your experience with us!
Extremely friendly and helpful!
Hello Josiah, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Mrs Carol is #1, she's friendly and nice.
Hi Donna, your feedback is highly appreciated. Thank you for the review!
Excellent service from Carol, excellent person
Hi Jessica, we appreciate the kind words and are glad we could provide you with a positive experience!
Carol is always so helpful and always makes sure my rate is fair and set up correctly. I love this place.
Hello Emma, thank you so much for leaving us a great review!
Hi Lisette, we appreciate the rating and are glad we could provide you with a positive experience!
Visited US Storage Center on Saturday. I was greeted with a warm welcome by Carole. Carole was very attentive to my needs. Her customer service was superb. I would recommend this location to anyone in need of storage. Thanks Carol you are the best!
Hi Stefanie, we are thrilled that you had a positive experience with us!
Easy to apply online and when I stopped in for the first time Carol was amazing! Highly recommend!
Hello Brandon, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Very nice and very informative. Definitely have great customer service
Hello Markell, thank you so much for your kind words! We appreciate you sharing your experience with us!
Working with Carol has been great so far. Very friendly and happy to communicate the details.
Hello Liam, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ms Carol was wonderful! We were able to move in to the unit quickly and she even made sure that it was completely cleaned and easy for me to be able to open. I can't thank her enough.
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us.
Amazing quick efficient service from Janessa! She got me squared away with a unit at a crucial time of need! 5 🌟
Hello Darius, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great customer service and reasonable pricing
Hello Lsb, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Carol did a great job setting me up . She showed me how to use my gate code and took me to my unit. Ms Carol is kind and patient. Thank you so very much.
Hi Paul, we appreciate the kind words and are glad we could provide you with a positive experience!
Mrs. Carol was extremely helpful and such a wonderful experience. I have had really great service from her every single time! I really appreciate you and everything you’ve done for me and will do in the future! Thank you for your assistance. Sonia Jacobs
Hi Sonia, your feedback is highly appreciated. Thank you for the review!
Great service
Hello Andrea, thank you so much for leaving us a great review!
Amazing experience here. The customer service was amazing. Very fast and efficient service.
Hi Jonathan, we are thrilled that you had a positive experience with us!
Janessa was wonderful I had just had a horrible experience at another storage unit and she apologized for the other place and said that she would make sure I had a good experience and she did just that!!
Hello Holly, thank you so much for your kind words! We appreciate you sharing your experience with us!
Janessa was extremely knowledgeable and helpful got me in and out quick.
Hello Duncan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Muy buen servisio y muy amables 👍🏻👍🏻
Hello Ruby, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Every-time Carol makes my day shine at US STORAGE!!
Thank you so much for your kind words, Yuri. We really appreciate you taking the time out to share your experience with us.
Service was extremely kind and understanding, we had a great experience working with Carol Abernathy.
Hello Angela, thank you so much for your feedback! We appreciate you sharing your experience with us!
Hello Karla, thank you so much for rating your experience with us so highly!
Janessa was amazing thank you !!!
Hello Nicole, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Carol Abernathy was great she called me to inform me that my storage was broken into i arrived I was devastated she calm me down and she assisted me. She is a great worker for this company. Thank you for helping me today.
Hi Sernetta, we appreciate the kind words and are glad we could provide you with a positive experience!
Excellent service
Hi Mark, your feedback is highly appreciated. Thank you for the review!
Carol
Hello Malissa, thank you so much for leaving us a great review!
Ms. Carol was so helpful in renting my unit, facilities are clean and easy to use!
Hi Zerita, we are thrilled that you had a positive experience with us!
Hello Tim, thank you for rating our Nashville facility. If you have specific concerns or questions, we’d be happy to discuss them further. Please send your contact information to
[email protected], and a manager will be in touch with you. Thank you for your feedback!
Wonderful management staff.
Hello Allreds, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
US Storage Centers is a wonderful place to store anything you might need to store stuff, local and helpful
Hello Mason, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Carol, Calvin and Johnny were fantastic help and great people and attentive
Highly recommend using this company
Hello Chris, thank you so much for your kind words! We appreciate you sharing your experience with us!
Hello Mariana, your feedback is highly appreciated. Thank you so much for the review!
Muy buena atencion, la señora janessa muy amable todo el tiempo, explica muy bien, mil gracias janessa
Hello Luis, thank you so much for your feedback! We appreciate you sharing your experience with us!
Muy buena atención por parte de janessa , muy recomendado, amable, amigable y esta dispuesta a responder todas tus dudas
Thank you so much for your kind words, Paulette. We really appreciate you taking the time out to share your experience with us.
This place is wonderful and easily accessible! Ms. Vanessa is awesome and very friendly! She takes time with her customers and explains everything! Highly recommend this place!!
Hello Cheryl, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Carol did a great job helping me find the right storage unit.thank you
Hi Francisco, we appreciate the kind words and are glad we could provide you with a positive experience!
Great customer service been really helpful carol
Hi Candy, your feedback is highly appreciated. Thank you for the review!
Janessa was super helpful and nice. There was a bit of confusion with our reservation but she was able get it resolved quickly so we were able to move in that day. She answered all of our questions and addressed our concerns so we were at ease.
Hello Brenda, thank you so much for leaving us a great review!
Thank you so much for your kind rating, Guapa! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Thank you so much for your kind rating, Guapa! We’re thrilled to know we made a positive impression and truly appreciate you taking the time to share your feedback.
Great service , Janessa was incredible when my car didn’t fit into the unit I purchased 10/10 service
Hello Ethan, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Wonderful storage facility especially for college dorm summer storage. Janessa was extreme friendly and helpful.
Hello Shirelle, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Loved working with Janessa
Hello East, thank you so much for your kind words! We appreciate you sharing your experience with us!
Just a wonderful help and experience
Thank you so much for your kind words, Steven. We really appreciate you taking the time out to share your experience with us.
Yolanda was very helpful with the paperwork surrounding the move-in process. She is very genuine and great to work with!
Hello Brett, thank you so much for your feedback! We appreciate you sharing your experience with us!
La señora Yolanda me atendió de maravilla, mi experiencia fue genial!
Hello Nayerlin, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Hello Empress, thank you so much for rating your experience with us so highly!
Carol is great and very helpful
Hi Evan, your feedback is highly appreciated. Thank you for the review!
Carol is an amazing agent and really helped us out
Hello Greyson, thank you so much for leaving us a great review!
Carol is awesome!!!! The best!!!!
Hi Al, we are thrilled that you had a positive experience with us!
Carol is the best! I really appreciate her friendliness and helpfulness!
Hello Michael, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Carol Abernathy was incredibly helpful in locating the best unit for my needs!
Hello Andy, thank you for your wonderful review! We’re delighted to hear that your experience at our facility has been so positive. Thank you for choosing us, and we’re here to help whenever you need it.
Ms.Carol took the time to help assist me and my husband with the storage we were looking for, her customer service was on top.
Thank you Ms. Carol
Hello Michelle, thank you so much for your kind words! We appreciate you sharing your experience with us!
Carol has been so happy to assist me with any of my questions or concerns. Carol is a joy to talk to and see on my visits to the storage. She’s a breath of fresh air and a joy in every way. What an asset you have in her with your company. Thank you :)
Hello Tommy, thank you so much for your feedback! We appreciate you sharing your experience with us!
Great customer service and very helpful!
Hello Rhonda, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Quick affordable and friendly
Hi G., your feedback is highly appreciated. Thank you for the review!
I want to commend Carol Abernathy of the US Storage Center Nolensville Pike for her outstanding assistance during my recent visit to the Storage Center. I was confused about my bill and this got me a bit stressed. Carol was incredibly patient and helpful. She quickly helped checked what was going on, answered all my questions about the confusion as regards to the billing, and even helped me find and secured another storage. Her friendly and efficient service made a potentially stressful situation much easier. Carol is a valuable asset to the US Storage Center on 4611 Nolensville Pike, and I highly recommend this facility because of her!”
Hello Sola, thank you so much for leaving us a great review!
Hello Cesar, we are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Carol Abernathy is a gem! The check in was smooth and her evident care throughout the process was welcomed. She also happens to have a beautiful personality. Highly recommend US Storage Centers. Professional and zero stress involved.
Muy persona Carol nos atendió muy bien, no habla español pero siempre busco la manera de comunicarme con nosotros.
Muy recomendable el lugar
Ms.Carrol was very nice n very friendly,would recommend to use these guys for storage
Great Customer Service very Knowledgeable of job.
Carol is awesome great to do business with
Carol was great!
I had some issues come up with a sudden unexpected cost increase in my unit a few months into the lease - I brought the issue up to Carol at the front desk and she not only was able to negotiate the rate of the unit down to only slightly more than the initial amount, but also helped me find alternative units that would be more cost-effective if I needed to reduce the cost further.
While IDK about the buisness as a whole, I can definitely say my experience with the staff here has been nothing but great.
Again, if you can - ask for Carol to get great help.
Carol was an excellent worker person. For my record she deserves 10 stars to be an awesome person there.
Carol did awesome work and personality! Unfortunately, there's not enough stars to click for her.
Ms. Carol was amazing today
Mrs Carol is great! Smooth experience! All my items are stored and I’m happy!
vien atendiendo por janessa
Janessa Ray was amazing she got us in and out really quick. We were able to view the unit to see if it was a good size for us. She also gave us a prorated rate because we came towards the end of the month! She's excellent and has great customer service!!
Janessa was very helpful, got in and out with no problems
Checked into my Storage Unit today. Janessa was great! The check in went smooth, and everything I requested was in order. Highly recommended using this storage property.
Carol explained everything and took me on a tour! Awesome!
Carol was very helpful. Answered all questions and fixed a slight problem. Very good people.
Janessa was Great!!! She waited for me at closing time due to me leaving my ID at work. The best part is her love of my name as it is also her vehicles name.
I rent a unit and Carol Abernathy help us she is awesome to work with, easy and fun process.
Excelente atención de parte de US STOREGE muy amables y educados me ayudaron y me dieron toda la información necesaria y detallada de verdad muy satisfecha y agradecida por el buen servicio,GRACIAS
Excelente servicio, y atención por parte del personal rápidos y el trato excelente
Very convenient and a good experience. Would definitely use them again. Carol Abernathy was very helpful and nice to work with.
I’ve used US Storage for a few years now and the Nolensville Rd location is the best I’ve experienced. I was in and out in about 10 mins after arriving and I registered online. Elizabeth was very kind and efficient.
Very helpful at the front desk, Elizabeth was very knowledgeable and polite!!
Elizabeth has been amazing she deserves a promotion because of her dedicated service!
They were able to get me a unit for less then the competition, Janessa was every nice and explained everything. I am satisfied with storing my items at US Storage Center.
Elizabeth Solberg Was totally awesome in helping me with the passing of my brother and his stuff that has been in storage for Ten years!
Thank You So Much!
Ms. Yolanda was amazing, helpful and very informative
Quite courteous reception by Yolanda.
Looking forward to ongoing business.
Carol was very good. Thank you
Carol great help and informative
Carol helped me upgrade my unit today and couldn’t have been more wonderful!
Alexus was Great!!!!! Quick, straight forward, efficient, and friendly…. Recommended!!!
Excelente atención al cliente, fue mi primera vez rentando un Storage y realmente ellos saben tratar muy bien y el papeleo es muy rapido.
We had a great experience with Carol. She helped us get a unit as quickly and smoothly as possible. She showed us to our unit and how to get through the gates and was super friendly the whole time. Thanks for the great service!
Just as it says, a place to store your stuff -whether it be for moving or to clean out your house.
Didn’t have a single issue, and I found the prices to be fair and simple for the services supplied.
They made it so easy and painless to get my unit in such a short amount of time!
Nice very courteous and professional.
Great experience! Friendly and professional staff!
Carol was helpful and very sweet!
Worked with carol. She was great! Super sweet and quick with the process.
Carol A. at the 4611 nolensville location was amazing. She went above and beyond in order to help me straighten out some issues. She is the person employers dream of and customers hope to get served by. Please treat this employee well. Staff like this are worth gold when too many just simply just don't care.
Amable, servicial, y profesional en su trabajo el mucho
Hello Brycen, thank you for rating our Nashville facility. We appreciate your feedback!
Alexis was great!! We will definitely be back!!
Alexis was very helpful assisting me upgrading my storage size. She even showed me both sizes. I recommend renting from here.
Alexus was so wonderful attending us today!!!!!!! She was able to meet all our needs so quickly. Yesterday I called and she was very attentive as in person! 10/10 recommend
I went to change my auto pay arrangements and Carol helped me out without having to go through the trouble I have been for the last 2 months. Very easy. Very simple. Thank you Carol you were great!!
Excellent service fast and easy also very nice people recommend them
Alexus is very nice went over and beyond to help us
Carol was great with assisting me getting my storage. I went to 3 other locations in Nashville area and left due to rudeness. Carol was awesome and she got my business.
Greeted me and my granddaughter with a smile as we entered the office. Ms. Carol was very helpful and considerate to me forgetting my code. She even asked how our day was going. Extremely nice. People like Ms. Carol make dark days turn into sunny days. I appreciate her today.
Ms. Carol displayed great customer services and smiled through every talk. She was able to remain calm while working with a disgruntled customer.
She is a ⭐️!
Carol very sweet and helpful she helped us out so much thank you
Carol was very helpful . Thank you for the great services
Thank you so much best stuff helpful
Great experience! Ms. Carol was thorough and helped me quickly!
After looking for a storage unit company that felt safe we tried US Storage. We met Carol and she was the most supportive compassionate person I’ve met in a long time. She’s kind warm and personable . After Carol took great care of us and made sure the storage unit was a great fit, we almost didn’t want to leave her because the conversation was so comforting.
Mrs Carol Abernathy was wonderful and definitely a pleasure to be around! Early this morning we visited two other storage facilities and the energy was off! Mrs Carol was kind, funny, friendly she went over and beyond to help us. Me and my bestfriend just recently lost family members and after expressing that to Ms Carol we realize we had things in common she knew exactly what to say and even tears were shed! It felt like being at home and speaking to a mother! I truly believe God brought us to her because she definitely made our day! Thank you Mrs. Carol our New storage unit MOM!
Carrol was very helpful thank you
Nice clean and spacious place, I got more for i was asking
Alexus' service is great, super friendly and he gave us a solution to our concerns.
Really great storage facility. Ms. Howard is also a real pleasure to work with!
Really easy process! I strongly recommend if you’re in need of a storage.
Pretty good customer attention, easy to enroll and place its just on a great location. / Buena atención al cliente, fácil de adquirir la unidad, y el lugar está en una buena locación.
Unos de los mejores lugares para almacenar tus pertenencias gracias US Storage Centers.
Alexis was awesome! Wonderful customer service. Would recommend to all!
Really great place people are very friendly and helpful
Carol she was good with the job
Carol was such a huge help in deciding which unit I needed and making the process smooth. She even helped me decide what kind of moving supplies I would need. Definitely recommend!
Ms. Carol gave me the best customer service! An awesome attitude and willing to listen ! Hope y’all
Get a chance to meet ! Thank you ! ☺️🙏🏾
Marquis is kind and efficient. Gets you in and out!
Great staff. Kept us hydrated! Room was as described and stored things appropriately.
Carol and Alexus were amazing. We talked about tiny homes while i payed!!
Carol did a amazing job, thank you
Carol and Alexus were amazing and very professional! They both were great and have very good customer service! We will not be moving our storage to any other place!
Helpful, kind, understanding
Amazing location and property. Carol and Alexis were great!
Friendly, professional service. Highly recommend if you need a storage unit.
Marquis and Carol were great!!
Marquis and carol WERE AMAZING
Carol and Alexus were top-notch! Took amazing care of me and helped me with all of my questions, and they also made me feel secure and safe with my stuff being at their location. Highly recommend!
Carol n Rolando great job
Carol & Rolando were great!
Rolando Rojas was a great help. Very knowledgeable and had such great customer service ! I would recommend giving him a visit and checking out his offers to store your stuff
Roland was great. Good customer service
Yolanda helped my friend very much and was great. Come see her if you need s unit. She is great.
Rolando was great helping set up the app to open the gate With my phone
I would highly recommend this place! The storage size options and prices are very accommodating! The representative Rolando was very helpful and very professional!
Rolando iso todo el proceso muy facil
Rolando is great to work with. 5 stars!!
Avoid the call center though if possible! Things get lost in the conversation… resulted in additional costs! Roland’s however is attempting to mitigate the added expense.
Rolando is the best, he helped me with all my needs and answer all my questions. Best customer service. Thank you Rolando for helping me.
Awesome staff. Thanks for the help!
One of the easiest and efficient check in procedures I have ever encountered.
Rolando was nothing short of exceptional!!
Excelente servicio muchas gracias Rolando Bendiciones
Recomiendo
Rolando fue muy amable 10 estrellas
Great attitude & professional
I have an amazing experience today with excellent professionalism displayed during my encounter. Well done. I will surely refer a friend or family
Thank you Rolando
Super fast and easy! Great comunication!
Good units, safe and good security
I recently lost my keys to my unit, and Rolando took care of me within 5 mins.
Excellent on everything thanks USS torage
I wanna say Thanks for everything Mr Rolando.
Fast and friendly no hassle
Great service here at this location
Excellent service Rolando was the best!!! He helped me and explained everything I will
Highly recommend this place! Thank you Rolando!!!!!!! (:
Mr Marquis Souls approached my situation very professional, as I am a first time customer and didn't know how it works.
He was able to give useful details and he make me understand the rules much better.
The staff at US storage was excellent!
Fair price. Great customer service
Quick and fast service !! Great Agents !
Excellent customer service.
Excelente atención muy amable
I had a great fast experience with Rolando, he answered all questions thoroughly! Highly recommend. The units were clean and very affordable.
Marty was excellent and helped out more than expected great great great place and staff would definitely recommend
Everytime I visit the storage office, Rolando was very polite and helpful.
Muy amables
Excelente servicio
Atención...
Bendiciones
100% recomiendo
The property manager Rolando was very helpful and professional in explaining what was needed to get my grandfather’s unit cleaned out after his passing. He’s also very efficient. It was a pleasure working with him.
Awesome customer service. Thanks Marquis!
Rolando was very professional and informative. Price is very reasonable
Front desk worker very nice
Thanks tree for showing me good deals I'll be letting more people know... Thanks
Wonderful customer service, thanks Rolando for helping us with the truck and storage.
Fast friendly and fun. Will recommend
The best prices in the area and Rolando Rojes was very helpful in renting this unit. I would recommend anyone to this place
Best prices and clean facility
I stored my belongings in US Storage Center back in May, and it was such a quick, easy process. I even had to switch units at the last minute, and they were able to easily accommodate me. It’s a very safe, secure storage center, and I highly recommend them!
Friendly staff. Affordable
Rolando was very helpful thank you!
Rolando was great at helping me find the right storage
Great awesel manager great sevice good management
This was the best experience I've ever had from a storage company. The two employees were the best in the whole world. Highly recommended!!!! Rolando was very helpful keep up the great work
Great group of people at this location well lit secure Abd clean.
I have used them for 2 years. Great place and exceptional service!
Orlando was AMAZING!! He made me feel welcomed as soon as I walked in the door! Also he made it so easy and smooth getting me in and out as quickly as he did. Orlando thank you so much with your assistance today I truly appreciate it!!
Rolando was so nice and very helpful!! Made the experience very easy and quick
He was absolutely amazing. They were closed and i was late he still stayed and helped me. Is very sweet too I definitely recommend them
Rolando was great, fast efficient and thoural!!
They are really friendly and made sure all my requirements were met and I got the first two months 50% off.
I have used this facility before because I feel that my belongings are safe. It is clean and well managed.
Steve was AWESOME in explaining everything to me! Excellent customer service 🤎
Rolando Washington really nice
Wonderful service. Roland was really nice an helpful
Great customer service from Isaiah super cool with the service thanks bro.
Rolando was a great help. Thanks for everything
Rolando es un excelente trabajador
Great experience Carlos is great
Very nice facility, and Carlos is the man! Helped me out alot.
Very professional and great customer service
Carlos was great awesome service
Rolando Rojas-Padron is the man! So helpful and kind
Great experience! Isaiah was super helpful and professional. He helped us decide which type of unit was best for us, showed us the unit, and made our decision so easy. We will definitely use US Storage for all of our storage needs in the future because of this young man.
Rolando was great thank you for everything
Muy buen servicio muy amable
Great service here thank you rodando
This is actually a friend's storage. Had to make a trip over, and realized how nice it was. This facility sits on a hill, so you don't have to worry about flooding. A random guy commented on how clean the drives between the buildings were.
Exelente servicio rolando was great
Decided to come to the building rather than going online and let me say I’m glad I made that decision. Carlos was very helpful and has wonderful customer service!
Great location and prices
I have dealt with other storage places that I was not very happy about how they run business not all give you much detail about the units. But Rolando was TOP NOTCH he helped me with any concern and was very informative! I highly recommend US Storage not just excellent customer service also has good prices!
El servicio aquí fue excelente. Realmente aprecio la calidad del servicio al cliente que me brindaron.
Rolando was verdad helpfull and fast
I have been storing my things here for a few years now, and I love it! The management is so friendly and helpful!
This was a great place to get a place for storage. The people are amazing.
The facility is clean and safe. After making my reservation online, Rolando was ready for me - the rental process was fast and efficient. All in all, a very positive experience.
Carlos was very helpful with helping me rent my unit.
Great service and very helpful! Carlos was very professional and went beyond to help us out!
Carlos was great and was awesome to work with would recommend highly
Great prices xarlos is the best
My experience with Steve and US Storage has been great. Everyone has been very helpful with anything I have needed to do regarding my storage. I am very appreciative...Mark Carbonneau.
Clean, cost effective storage, professional & friendly staff, wouldn't go anywhere else!
She was fabulous amazing 😉 Miss. Rojas Rolando
Buena atención x Rolando!!
Rolando me dio muy buen servicio
Rolando has excellent service as always. I totally recommend this place!
Rolando was very helpful thank you
Excellent customer service
Great managers and Great prices
Steven was very helpful with resolving an issue. Friendly and professional service. Recommended
Nice & clean. Super helpful, friendly service. Reasonable price. 😁
US STORAGE CENTERS Are great. Very helpful and professional. They helped me find the right size storage unit that I needed And I was in-and-out of there fast. I would recommend US Storage Centers to whoever needs a storage unit
Super easy process. Great rates!
I'm very satisfied with experience that I had here. Steven (Property Manager) helped me very good to get my 1000 lbs toolbox in my storage unit. Thank you so much!!!
Very friendly and helpfull when visiting the location....
Rolando Excellent customer service I love it he’s so nice and kind
Muy buena esperiencion rolando rojas siempre con una buena actitud
Rolando was great!!! Todo rápido y fácil
Options are affordable, reasonable. Quick and simple rental process. Pleasant staff. Clean and quiet property. No complaints.
Great place awesome service! Highly recommend them
Stephen is very helpful! Place works well for all wuick storage solutions.
Service was great! Rolando was very professional and answered all my questions! I’d highly recommend !!
Me and my husband had the pleasure to meet Rolando who helped us right away. I was in and out!
Rolando was Very friendly :)
Rolando was the employee who helped us and he answered all our questions and had me in storage unit in no time.
Excellent prices and customer service
Gate on steep hill
Hello, thank you for taking the time to review our Nashville facility. We appreciate your business and would like to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Good servise and bilingüe spanish and english
US storage center has great customer service! Their goal is to please the customer.
VERY NICE, I RECOMMEND THIS PLACE. PLUS ITS MONTH TO MONTH...NICE MANAGER 💥💥💥💥💥
Rolando is very professional and helpful, he answered all my questions and made my experience a fabulous one!!
Steven and his friend were great. We had 10 minutes until closing and they waited for us patiently!
Rojas has been a great help! Very pleasant experience. Nice clean property, Highly recommend!
Muy buen seevicio y muy amable el personal , muy buena persona Rolando nos atendio muy bien "gracias"
Thank you. It was a pleasure renting from you. Your facility is safe, clean, and well-kept. I will keep you in mind for future uses and refer friends to you, as well.
This facility was very clean, very organized, and very efficient. Karen was especially friendly and very nice to work with. Out of all the options we considered, we're glad we chose US Storage and this location. Thanks!
Amazing customer service!!
They were very friendly and helpful. Thanks
I have used this location off and on for about 4 years now. The staff have handled each transaction with professionalism and kindness. I have used both indoor and outdoor units. The facility is top-notch and I do not worry about the safety of my items. I am very happy to continue using their services. Having worked in storage facilities in the distant past, I know the struggles of that particular line of "retail" work. I have no reservations in giving these people my highest recommendation.
Steve is great to work with! Great rates and service. Highly recommended!!!
I have a storage unit they are nice and i like the people that that work there they are very nice.
excelente servicio....hablan español y es muy seguro almacenar aki
Muy buen servicio y muy seguro
i really recommend this place, Great service!! 👌
I used this location when I first moved here and not only did they have the best price, but it was also for a climate-controlled unit. I loved being able to access it at any time, as I was working odd hours and sometimes needed to get something from it late at night. The staff was incredibly friendly and great to work with.
Steven has been a great help! Very pleasant experience. Nice clean property!
Steven was super helpful. The facility is very well kept, clean. I enjoyed doing business here.
Ok place. Need trash facilities for customers
Hi Rob, thank you for taking the time to review our facility. We are disheartened to hear that elements of your stay were disappointing. We would like to speak with you more about this situation. Please send your best contact number to
[email protected] and a manager will reach out to you.
Friendly staff and well kept facility. I feel very safe here
Have stored my stuff with them since 2013...very clean, climate controlled so your stuff does not get ruined from heat in the summer. Friendly staff
Had a great experience storing my van here because the manager Stephen was exceptionally helpful. He was very patient and accommodating with me and went above and beyond his duty. I really appreciate his help and recommend this storage center location.
Best prices I found in the area! The staff are very friendly and very helpful.
Great place for storage, with very reasonable pricing. I have spoke with Karen anytime I had a question or concern and she was great! The customer service is 10/10 which you don’t find often!
Stephen was very kind and helpful and found an even better option of a more cost affective space when we arrived at the property. We also enjoyed the complimentary golf cart ride up the mountain to our space! Spaces are well maintained and clean.
The manager Steve was wonderful very personable and kind. He really helped my family out. Five stars is not enough for this u.s. storage center and it's manager Steve. If you're ever in Nashville and need a storage unit US STORAGE 4611 Nolensville Pike and talk to Steve.
Great help from Steven — we were able to see our unit immediately with no issues.
Friendly, comprehensive service — had all of our questions answered with no confusion.
Units are very nice — in a decent area. Would recommend
Great business and great deals! They helped me out as soon as I got there, and were better priced than any surrounding storage centers. 5 stars would definitely recommend!
I'm can't say enough great things about this experience! The level of service I received from Katie & Stephen was fantastic. They went out of their way to ensure I received a clean, adequately sized unit that met my needs at a very affordable price. I was truly blown away with their professionalism and honesty. The unit I received looked brand new and very well cared for, I was shocked! I'll be recommending this company to everyone I know, I was beyond satisfied with my experience!!
I am so satisfied with the service, price, and overall welcoming I received from manager, Steven Cornish. It is a clean, safe, and well run environment. I checked prices with other local storage facilities and US Storage saved me a considerable amount of money. Very highly recommended!
Very helpful and friendly staff. Clean facility.
Service was great and so were the storage facilities
Great prices and friendly staff!
Had a great Visit today. Kate help me out so much. Thank you guys !!
Excelente atención al cliente,muy amables y precios muy razonables,definitivamente se los recomiendo.
100% satisfechos!
Love the staff! They gave us a really good discount!
Great place very friendly staff..
Climate control was relative. Like between 90 and 50 degrees. Which I guess is acceptable for storing some things. I think what I did not care for the most with them was the constant price increases.
Hello Juanita, thank you for taking the time to review our facility. We appreciate your business and would like to learn more about your visit. At your earliest convenience, please email us at
[email protected] with more information about your recent experience. We look forward to speaking with you.
Steve was great to us and treated me right. This is an awesome place to store my stuff - friendly staff
Very clean staff is the greatest
Steven is awesome property manager
It was incredibly easy to reserve a unit and painless process. Karen was exceptional at helping me find exactly what I needed and I felt extremely cared for! Leasing was a great experience! Definitely would suggest this establishment
Thank you Brenda for making my transition to store, move and travel an easy one! I can now fly in peace! Gracias!
Fast friendly and affordable Brett helped my family get a storage I would use this place every time. Just to experience Brett’s customer service.
Love the manager here he was nice and very helpful.
Great experience here! Clean convenient unit at a good price. Staff are helpful, professional, and were nice to work with. Follow up a couple years later: Summer climate control in units is very good. Price went up but still good value. Store stuff here!
VERY BEST STORAGE FACILITY IN NASHVILLE OR ANYWHERE!! I honestly don't even know where to begin. US Storage Centers on Nolensville Pike near Haywood Ln is the best storage facility I have ever used & I have been renting storage units for nearly 15 years! The manager, Brent Schwarz, is the most professional, kindest, & friendliest storage manager anyone could ever meet! He truly is good people & genuinely cares about his customers! I have never experienced anything like that from a storage company & I will never again rent from anyone else! If you're looking for a storage center in Nashville, this is the one to go to! Thank you so much, Brent & US Storage Centers!
Cheap effective storage first month free, this one prob won't flood
Brett was awesome enjoyed my business with him I like the facility is nice ty for your time Brett
Brett was very nice and professional! Helped us out when we needed a storage unit very last minute. I would highly recommend!
Sandy was great! Got to us fast and gave us great customer service!
Extremely helpful explained everthing
Hi Erica, thank you for taking the time to review our facility. We would like to hear more about your experience. Please send your best contact number to
[email protected] and a manager will reach out to you.
I have been renting units since this location was built, usually in an emergency situation.
This time it was after a long 700 mile trip through what seemed like every type of precipitation known to man kind. I thought the 3 inches of snow I awoke to on Sunday was a really bad April fools joke.
We were at the end of our rope. I'm 57 yrs old granny who drove 32 feet of Uhaul truck and trailer in high winds, snow, icy roads, hail storms, thunder, lighting and wth ever freezing fog is. So yeah I was a disaster .
I can not express in words how Brett was there for us. Brett was so kind, understanding and compassionate. Not to mention his smile. Thank you, Brett for being a bright and uplifting light at a time when I needed it really bad.
I have lost the piece of paper with the young ladies name, I think Sandy the property mgr, who I spoke with while driving in that mess. She made sure our reservation was good to go but most of all she talked to me like a friend when I needed one. I was so nervous dealing with my driving conditions but speaking with her was one of the few highlights of my trip. She has moved all over as her husband is serving our country. She knew what kind of stress I was dealing with.
Thank you all,
BC
Brett. The guy that helped me with my storage unit on Nolinsville Rd. Nashville Tn 37211. Very good at his job and is a credit to your Company US Storage.
They had the best price in town and the staff was very friendly. Brett was very helpful and nice at all time. Thanks for your help.
Don't forget the passcode
Great clean complex nice people
Very friendly and helpful staff
Karen was awesome. She was very helpful in finding a unit that worked for me. Best prices around town and I would recommend using them for your storage needs.
Easy to reserve, friendly staff.
Great customer service Noooooooooooooo pushing you into getting a unit
Was so nice people, clean building, love it!!
The managers are the best, ver y nice
Very fast and friendly service. Got in a unit within half an hour. Highly recommend. Thanks!
Awesome facility!!! Recommend
Very kind and attentive staff, helped us get a unit very quickly
Brett is super friendly and very helpful and the facility is nice and smells great!
It was great deal with this storage! The staff was so friendly!! Of course the storage was pretty cool!
Great atmosphere! Great place, very helpful.
Friendly and helpful staff. Very patient when it took me 2 weeks to show up
This place was awesome gave me a discount first time
Great customer service !! If you ever need a place to store your valuables. its the place to come to affordable and the best customer service you. Can't beat that. Last time i rented a storage was at the place down the street from them storplace on old hickory blvd they were rude and all kinds of other stuff. This place was extremely great with me. Karen was great!!! She is the reason this place deserves a 5 star review.
The workers there are very nice and it's a nice clean place with plenty of room for a big rig to get access !
2nd time using this location! Such a great place. Won't find another place better then this. Great prices!!!
Karen was super helpful and had best price.
Great customer service and wonderful pricing
Great Prices , and the most respectful and nice customer service
Karen was amazing!!! She helped me find the perfect unit for my needs and get the most out if the discounts offered.
The facility looks safe and secure. I feel very comfortable and confident with my decision to use this storage facility.
PS: Karen deserves a promotion! I was going to check out a different storage facility after checking out this one, but I felt so comfortable with this facility after speaking with her. I decided to move forward and feel excited!
This is my second time using US Storage Center. Great services and ask for Ray, the manager. One of the nicest mangers I've met.
Helpful and friendly staff
Ray is the man - very helpful and accommodating. Would recommend
Location nearby; clean facilities; very steep entrance on hillside.
It is the cheapest storage unit around the people are very nice & the storage units are indoor and don't think you'd have to worry about mold or anything like that seem like some nice storage units and the owner is lives on site
Very professional, reasonable rates, accommodating
Excellent service and facility! So far so good.
Great customer service, thorough explanation of rules and fees...
Ray was so nice and accommodating. I was in and out quickly and exactly what I needed for storage. Clean.
Thank you for your service!
Ray is a great guy, super friendly. Great to work with!
My experience at US Storage was more than good! Ray was not only helpful he was very accommodating to my schedule and my needs. I would highly recommend this facility to anyone looking to store away from home! Thank you Ray for everything!
They had the best prices in town and the staff was extremely friendly
Great customer service and helpful in finding the right unit for my needs.
Great service and very accessible
Ray was really friendly, and gave great service.
Great staff! Happy and helpful!
Friendly, professional, pleasant! Seems like a good price compared to other places in the area I looked at. Ray was great!
Ray was great. Very friendly and made attempts to make me more comfortable. He helped this move go along so much smoother
They were great and very helpful. Made sure I have the right size storage area. They were very friendly and made me feel very comfortable. Have had a storage space with them before and if I ever need to store stuff will always come back. Thanks for all you're help
Simple sign up procedure.
The way they treat their customers are great and I loved it how they treated us thanks for everything
Ladies that work here are fabulous and so helpful. They worked with me even around the crazy events. I moved in for about a week then moved out when decided to stay in Nashville. I will use them again hopefully longer than a week. That crap it's exhausting! 😆
They had great deal and i like how the units are set up
I would highly recommended this for any and every one . Ms. Karen was very good to me thanks.
Great people in the office. Extremely helpful. Easy location to get to. If you want the best service ask for Heather and Karen.
Good customer service. Quick procedures nice people, and Karen is a very awesome person. #goodwoman ******************
Friendly , helpful , efficient, and informative! Great experience!
Heather was very thorough and professional every step of the way. From the time I called to the time I signed the leasing agreement at the end. It was a very easy process and I felt knowledge and comfortable by the time I left. Easy to get around their entire facility, its clean and is in a visible location to get to. I'd recommend renting a storage unit here!
Really good service. Karen is great
Cos its very safe and. Nice womens. To help you
Outstanding customer service, storage site clean, well lighted, easily accessible and reasonably priced. Highly recommend.
Very friendly and helpful staff, great rates and convenient location!
Quick, easy and affordable. Mary was very courteous and helpful. Highly recommended.
Very professional and very nice. Would recommend 10/10.
Easy process... the ladies were great at the front desk.
Great customer service from their entire staff. Highly recommend them!
Rented my first unit today! Everything went smooth and quickly as we needed to move in fast. Very nice lady at the front desk, coffee provided at the desk so that's always a plus with me! We now have everything moved in and I don't have any complaints yet! I will be returning after the next rain to make sure the unit stays dry. Until then, everything is going great and I'm happy with my unit. Prices here were cheaper than a local competitor at the corner of Nolensville Rd and Old Hickory Blvd!
Good place to storage heather great she help me alot great 5 stars
Heather was very knowledgeable and courteous such a sweet person to deal with.
Karen is so friendly and helpful!
Katie was a great help to my family! Save me lots of money!
Katie and Heather were very helpful and great to work with I will definitely recommend them
Great place, and great people, highly recommend!!
Absolutely had a great experience here. Heather is so professional. She told me last week that she would call me as soon as she had an available unit, and she kept her word. I got my storage unit today. I will recommend this place to my friends and co workers. Very clean environment and friendly staff. Thanks again Heather!
Great customer service, and great prices. Very clean and trustworthy. Really friendly staff
Excellent customer service Jessica and Karen went above and beyond to get us exactly what we needed.
Karen was so incredibly awesome! She was super friendly, efficient and went above and beyond to help me and explain the process! The facility was nice! Even her boss who lives in Florida was extremely prompt about responding to a question! Glad I chose to use them!
This was my first experience renting a storage unit, and both Jessica and Karen were great at facilitating the process! Jessica answered my questions before I came in and Karen gave me a tour of the available units when I requested a different one than the original they offered. Both of them were very patient and helpful. I haven't had any issues in accessing my space - I would use them again in the future.
Bear in mind that most of the storage is behind a gate on a steep hill, which can be little nerve-wracking getting up it. However, I think the location is perfect off Nolensville (and the hill too - weather-wise and all).
Good service! Will use them in the future-
They worked with me to find the best unit for my needs. Good experience.
Unbeatable rates, super nice customer service. Highly recommend!
Jessica was very helpful & attentive as always!!!
I've used their storage service for three summers in a row. Even when there are technical issues, or if it's a busy day, they have always been kind, and I've always had a great experience with their service!
My only bit of advice is that if you reserve a unit and don't hear from them in a couple of days, give them a call to confirm your reservation.
Great storage facility with many different storage units!
The service techs are very efficient and personable. The facility is clean and nice.
Greatest customer service
Very friendly and helpful! Great customer service!
The manager, Jessica, was VERY nice. Her communication with me was awesome! I would definitely recommend this storage site to others.
Karen and Jessica are awesome
She is a very nice lady and has great customer service skills
Returning customer. Great service, deals and units. Definitely would recommend to others.
Friendly folks and eager to help. Clean facility.
Great! They were of a great help! Got everything I needed and in a quick time period!
Totally awesome service. Worked with my son and I on his needs. Highly recommended.
I recently stopped by U.S. Storage and was taken care of like a family member. The professionalism that they displayed was awesome!!!!!
US storage is awesome. They went above and beyond to meet my needs! They were quick, efficient and super nice! I wouldn't go anywhere else for storage! They have it all!
The workers are very nice and helpful. My process was quick. Love it.
Great service. Extremely friendly and helpful.
They were very accommodating. The manager Jessica was probably the sweetest and most professional person that I've dealt with in a long time!
GREAT SERVICE! A++ KAREN AND JESSICA ARE THE SHIZ!!
Safe unit! Great price!
Really sweet people, great customer service, and very reasonable prices.
My experience couldn't have been better. The units are clean and secure. The price is lower than the other facilities I checked.
The customer service is excellent. Not only did the managers make my move in very easy, they helped with a problem I had to take care of that day. This had nothing to do with my rental of the unit but they took the time to help me anyway.
We have had a great experience with Karen and Jessica so far. They were very friendly and helpful with securing a storage unit for us. They were very straight forward with what we will be charged and even gave us a deal because they only had one unit that would work for us.
Great experience so far. Karen and Jessica are great.
very good service., excellent job thanks karen king
Jessica the on site property manager was very helpful and knowledgeable with my options. She was able to wrap everything up in a short time and began to load my storage container.
Best price best service. Don't bother checking anywhere else. You won't be disappointed!
Great experience! Good prices.
Inexpensive, Secure, Convenient, and most importantly GREAT CUSTOMER SERVICE. The manager, Jessica, was not only accommodating but genuinely considerate and kind. Even Karen, another lady that works in the office (who I thought was going to strangle me), was notably patient with me despite my hastiness. I can be impetuous and both these ladies were good sports. Customer Service is VERY important to me and with that excellence exhibited at this facility along with the convenience of needing, reserving, and occupying the unit all within 1.5 hours (if that) PLUS the sense of security upon my departure there is only one reason I cannot give five stars and that's the minor disadvantage of not having 24 hour access to my unit. Maybe this review will grant me such permissions!
Loved the quick n friendly service.
Jessica and Karen made it a pleasurable experience with getting my storage unit at a great price and were very easy to work with. Even made me feel missed as I was moving my stuff out this week. I would use them again if I needed another storage unit.
Karen was super nice and very informative. She answered all of my questions and was very patient. Thank you so much Karen! I definitely be renting a unit from you soon.
Keeping my items at this storage facility was the best experience that I've had. Jessica and Karen were great at helping me choose the right unit size. I would definitely recommend this place to others.
Jessica and Karen were responsive, thorough, and helpful with the details of the storage unit rental.
Friendly staff, clean facility
I been a customer .....and i like the deals that they have...customer service is excelent...and its more cheaper than othe storage in nashville...i reffeal a friend..great...love it
I found this storage facility searching through google and it was close so I went to check it out and the lady working was so very nice. She even showed me where my unit was instead of having me search for it. I am very happy with my choice on getting a unit there.
Excellent customer service, low cost, and secure facilities! Win win!!!
We've been customers there since 2014. We ran across a slight issue with our unit and Jessica, the manager, went above and beyond with customer service. She relocated us to a larger unit and provided movers to help us. The grounds are clean, I always feel safe there and I like the inside units that give me a little space protected from the weather to sort through our belongings. Great customer service!
Karen and Jessica were very kind and helpful. Everything was easy and convenient. Thanks !!!
They just added a corner convex mirror on the way to the top of the hill, and it definitely helps with visibility & safety. Always friendly staff & reliable access. Thanks!
Great people, great service and reasonable prices!
Jessica is amazing, she worked around our needs.
I recommend this place.
After researching and calling around to several different storage locations near our home, this one was by far the most affordable price. We signed up through a young lady named Jessica and she was extremely helpful. She spent a lot of time with us showing us different units of different sizes to see what would suit our needs the best while staying with on our monthly budget. She gave us a 5% monthly discount because of my husband being Navy Veteran. The sign up process is quick and payments are easily manageable with the offered automatic deduction. She was quick to let us borrow a hand truck to load our storage items. The overall pricing and customer service experience was excellent. We could not ask for any better. We do love that is on a month to month basis so that we are not stuck in a contract but we do see ourselves sticking with this company for at least the next year, as it provides us with extra storage space that we currently do not have in our apartment
Excellent customer service and very reliable staff, have the right space for every need.
I have had a unit since 2013 and Karen and the gang are great to deal with. Getting ready to move to a larger unit! Highly recommend them.
Best storage spot in Nashville hands down! I looked! Such a pleasant experience with the ladies who helped me made the entire experience fun and easy. I'd recommend this place to my Mother... and so would you :) #FastNEasy
Great place to store your things.
Great personal.
Jessica was absolutely wonderful! Very professional, helpful and super sweet! The storage facility was very clean and was perfect! I had a great experience when I needed to store my personal belongings with them. Jessica went out of her way to help me with everything moving in and out. I highly recommend U.S. Storage off Nolensville Road in Nashville TN. I would rate them a 5 out of 5.
Great customer service!! Jessica was really friendly
Even though the space I was looking for was not available, I would recommend this facility. The staff are very friendly and courteous. One of them did not even mind taking me around the facility while the rain was still heavily pouring down.
Great family owned and family run place! Super friendly.
Jessica Was Veryyyy Helpful. loveee Herr !!!!
Great Place GREAT STAFF I RENTED A STORAGE SPACE TWO DAYS AGO JESSICA HELPED ME, SHE WENT ABOVE AND BEYOND TO HELP ME DEFINITLY A BUSINESS U CAN DEPEND ON!!!
Good customer service, highly recommend
Very friendly and helpful staff, clean units, and some of the best pricing in the area
The best customer service I've ever had in the many years of storing things. The Manager was very proactive in making the experience a positive one.
Was looking for a reasonably priced short term storage unit, had called several, and picked this one because the price was right and lady i talked to was very nice but also straight forward. When i visited, felt the same, really like the two ladies in The office, and felt they genuinely wanted to give me the best customer service. Was very pleased all around, no complaints at all.
very nice ppl at this place
Safe, clean and easily accessible. Jessica and Karen in the office are fantastic -- Great service and experience. Highly recommend!
I went today to get my unit. Karen was super awesome and so helpful and friendly. She walked me through the process and made everything easy peasy! I look forward to my relationship with this location and the awesome people that work there!
The ladies at the front desk were very welcoming and friendly. Just having moved to Nashville it was great to feel welcomed. The place is clean and the climate controlled unit actually feels cooler than my new apartment! I recommend this place!
Great Customer Service From Jessica!!!!
She is very informative and nice. I recommend these units.
Jessica was so helpful! Great rates!
We are a vendor for US Storage. They are an awesome company to do business with. Jessica, the manager here is always smiling and most helpful. The property is kept clean and she truly truly cares about the customers and vendors she works with.
I was desperately looking for a good priced 5×5. was getting hopeless when i drove by and saw the number on US Storage on Nolensville. I called immediately and got to talk to Jessica and Karen who were the biggest help. The units are clean!! Great security!!! I cant say enough about these great ladies!!! They were the biggest help! was able to rent and get my unit in 20 minutes with good coffee and great chat!!
This location and facility has great features, always very clean, safe and accessible. The prices are also very reasonable. Staff is always ready to assist and helpful with information when asked. I would definitely highly recommend the location for any storage usage one might need.
They are very nice and really helpful.. Thanks
I was very pleased with Jessica. She was very helpful and informed me all the way.
Friendly staff, fast move in process, and reasonable rates. Couldn't ask for more.
Sweet friendly and productive management. Come see Karen and Jessica :)
friendly and pleassure doing business with them
Jess was incredibly helpful!
I was looking for affordable, accessible storage, and U.S. Storage definitely exceeded my expectations. The staff were very friendly and helpful, the unit was clean and climate-controlled, the access hours were convenient and the startup and checkout processes were all quite simple and efficient. As for the pricing, even the full rental rate for my unit was only about 2/3 that of other storage centers I read about, and I received a temporary special which brought the monthly cost down to far less than that. I highly recommend U.S. Storage for anyone wanting quality storage and service.
Edit: A few months later, I was back in the market for storage, and chose U.S. Storage again. They now have new staff, with the same great service as before. I still recommend U.S. Storage highly.
David, thanks for taking time to write about your experience with us. We really appreciate you taking time to write about our staff and facility. Thank you.
Jessica & Karen are awesome!!!!!
The management is so friendly and helpful! Good prices too!
Awesome service!!!! Jessica was the best
Great place. clean and safe. Great staff!
The prices are great & very friendly staff.
great service, inexpensive, let us pay in advance
I had a storage locker at this property 1 & 1/2 years ago, and then moved out of state. When I moved back I opened another Storage locker here at US Storage, and having nothing but nice things to say about the staff and my experience.
As I read a couple of the other reviews I saw some people complained, but not sure if they were there when it was owned by another company.
Since my return, I have to say the Customer Care I'm receiving is actually better than I had before. The new Management & their team (Jessica & Karen) are doing a great job & I have recommended this Facility to several friends who also have locker here now.
Thank you to everyone who makes my stay here enjoyable.
I had an awesome experience with US Storage Centers!! Jessica was great with showing us around and setting us up with the storage unit we needed! I will recommend this facility to all my friends and family! Thanks!
Management worked well to get me in and out quickly. The "no pressure" staff did well to accommodate my needs!
Michael, thanks so much for taking time to leave us a review. We really appreciate hearing from you, and please let us know if there's anything else we can do to help.