Mikeshia has been consistently helpful and thorough in several processes over the past few months. She always greets with a smile and your name and is pleasant throughout the problem resolution or new activity.,
She has great customer service skills.
DH
Hi Deborah, your feedback is highly appreciated. Thank you for the review!
Keshia was incredibly helpful, service was top notch
Hello Christopher, thank you so much for leaving us a great review!
Professional service and clean space, reasonable price.
Thank you so much for your kind words, Nuanchawee. We really appreciate you taking the time out to share your experience with us.
Mikeshia was so helpful and super sweet on the phone while assisting me with reserving a unit. Really appreciated her services.
Hello Christine, thank you so much for your feedback! We appreciate you sharing your experience with us!
A wonderful experience that alleviated the pains of moving. The facility is clean & convenient, the staff knowledgeable & courteous, and the price was competitive. Special thanks to Mikeshia who made the leasing process seamless & swift. Very pleased with my experience at US Storage and highly recommend for your storage needs.
Hello Corie, thank you for sharing your experience! Your positive experience means a lot to us, and we appreciate your feedback. If there’s anything else we can assist you with, please let us know!
Mikeshia is amazing, I’ve been to a few different storage places over the last couple of days and the customer service was so disappointing that I decided to just leave but once I met Mileshia at U.S. Storage, I knew my search was over 🫶
She’s a gem 💎
Hi Neo, we appreciate the kind words and are glad we could provide you with a positive experience!
I had a fantastic experience at River Oaks Storage! Mr. John was incredibly helpful and made the entire process seamless and stress-free. His professionalism and great attitude go a long way. The facility is top-notch, but it’s the excellent customer service that really sets it apart. I highly recommend this place to anyone looking for storage—be sure to ask for Mr. John
Thank you so much for your kind words and for choosing River Oaks Storage! We’re thrilled to hear that you had such a fantastic experience and that John was able to make the process seamless and stress-free. He truly takes pride in providing exceptional customer service, and we’ll be sure to pass along your compliments to him. We appreciate your recommendation and look forward to serving you again whenever you need storage!
I had a great experience using this storage! Mr. John was extremely helpful and I truly appreciated his kindness and help!
Thank you, Joy, for your review! We’re happy to hear John provided excellent service and kindness during your visit. We appreciate your feedback
My experience at River Oaks Storage was outstanding. Mr. John McMillan provided exceptional customer service—he was both patient and helpful throughout the process. I truly appreciated his professionalism and positive attitude.
Thanks, Johnathan, for the wonderful review! We’re so glad John was patient, helpful, and professional during your visit. Your feedback means a lot, and we’re happy to know he made a great impression!
I love to brag about great customer service, and Mr. John truly deserves recognition! He was incredibly helpful in answering all my questions and was so kind throughout the entire interaction. Great customer service is hard to come by these days, and Mr. John really went above and beyond.
Thanks, Rachel, for the wonderful review! We’re so glad John could answer all your questions and provide service that exceeded your expectations. Your recognition means a lot, and we’ll make sure John sees your praise!
I recommend this facility to any and every person in need of storage services. John is always so helpful and friendly. Super knowledgeable about tools and supplies that have helped me move things in and out time and time again. They have a longtime customer in me!
Thank you, Fatima, so much for your kind words and recommendation! We’re thrilled to hear that John has been so helpful and knowledgeable throughout your time with us. We truly appreciate your loyalty and look forward to continuing to serve you for years to come!
5 stars, been a renter for years and couldn’t be happier with the level of service and convenience at this storage.
John and staff take care of me, and have gone beyond expectations in my time of need.
Thank you, Ramon, for your kind words and continued support! We’re happy to hear John and our team have consistently provided excellent service. We appreciate your loyalty and look forward to serving you in the future!
I had an encounter with John while at the storage place about doing business there and he was most informative, extremely intelligent, and very polite!!! Customer service like this is what makes people want to visit businesses just to get a taste of “awesome professionalism!!!” Keep up the AMAZING WORK, MR. JOHN!!!
Thanks for the fantastic feedback, Kimberly! We’re so glad John made such a positive impression and delivered the kind of service that makes our customers feel valued. We’ll make sure he sees your praise — it means a lot! Thanks again for taking the time to share your experience.
I’ve had my storage unit here for a little bit now, and I couldn’t be happier with the experience. The facility is always clean, well-lit, and easy to access. Brandi Ware is always friendly and professional. The manager took the time to explain all the details clearly and made move-in super easy. Highly recommend this location if you’re looking for safe and reliable storage with top-notch customer service!
Thank you so much, Heather, for sharing your experience! We’re thrilled to hear that Brandi and our team made your move-in easy and that you find our facility clean, safe, and easy to access. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service!
Brandi was excellent and helpful.
She is the BEST!
Thanks for the great review! We’re so glad Brandi could help — she really is the best!
Very nice place and great staff too, very helpful
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team and found the facility to your liking. We appreciate you choosing us for your storage needs!
I always have a great experience at this storage facility! Cyan is super helpful and make the check-in process smooth and easy. John answers all my questions and make sure I have the right unit for my needs. The place is clean, secure, and well-maintained. Highly recommend!
Thank you so much for taking the time to give our amazing manager a shoutout. We really appreciate your support!
I think this place is great. Cyan in the front made everything go super smoothly. She was helpful over the phone and when I arrived she set me up quick. Super cool climate controlled space and the access is good.
Thank you, Joel, for taking the time to recognize our Managers hard work. She is pretty amazing. Stop by anytime :)
Cyan was super helpful at Penske !!
She is one of our best! Thank you, Hurlen :)
CCyan and John were helpful Wuthering Penske rental -- clean place
thank you for taking the time to write us a review :)
River Oaks Storage is the first time I have ever recommended a storage facility to a friend.
I have leased both climate controlled and wine lockers from this facility.
The staff is great.
Definitely recommend.
A recommendation is truly one of the highest compliments we can receive, and we are sincerely grateful for your trust and support. Your positive feedback means a lot to us. Thank you for choosing us and for sharing your experience with others.
Cyan was outstanding and very efficient at getting a storage quickly. She got a great price for me and I look forward to storing my items ! Thank you!
Thank you so much, Sue, for taking the time to share your positive experience with us. We are absolutely delighted to hear that our amazing manager was able to assist you so effectively with your storage needs. Your feedback means a lot to us, as we strive to provide excellent service to all of our customers. If you have any further questions or need additional assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Great storage options for wine. Cyan at the front desk is super helpful!
Thank you, Corey, for taking the time to write us a review and for letting everyone know about our great options for wine storage and our super helpful manager. We appreciate our customers 🙂
Definitely was a pleasure dealing with cyan. Penske switched my truck at the last minute without notifying me. CYAN went into action quick and made it happen. This woman is definitely the best thing this location has. As a business owner myself, I wanted to offer her a position in my company. She adequate, friendly and very knowledgeable
She is one of our best managers and we are thankful and grateful to have her representing us. We are so happy you shared your experience with everyone. Feel free to stop by anytime.
Thank you Cyan you was so patient and nice assisting us with the units you even asked if we needed help when you was less busy . So happy we decided with y’all
Storage units .
We are so happy you chose River Oaks Storage for your storage needs. Our manager is one of the best in the industry and we are so thankful. Feel free to stop by anytime :)
We had a great experience with River Oaks Storage! Cyan made everything so smooth from start to finished….she was incredibly welcoming, friendly, and helpful. Her outgoing personality made us feel comfortable right away. The entire facility is super clean, well-kept, and very secure. Definitely recommend to anyone looking for a reliable and professional storage space!
Thank you, Natalie, very much for taking the time to review us. Our outstanding managers are among the best in the industry, dedicated to maintaining a clean and safe environment and delivering an exceptional experience to our customers.
Cyan is the best! Always pleasant and very helpful. Highly recommend.
We are thankful to have her, and we appreciate you recognizing our manager's hard work and letting everyone know about your experience.
I don't give very many 3 or 4 Star accolades, but Cyan is a definite 5 STAR Manager !! River Oaks Storage is very fortunate to have a legitimate team member like her - very pleasant, very personalble, but most important - excellent at her job.!!
We are thrilled to hear that you had such a positive experience with our amazing manager. Thank you for taking the time to share your feedback with us and others. Your support means the world to us!
Cyan was kind and helped me out! Got a good discount on storage and she is super friendly! Clean facility and protected with codes and locks
We are thrilled to hear that you had a positive experience with our Manager. Our customers are at the heart of everything we do, and we are grateful for your support. If you have any further feedback or questions, please feel free to reach out to us. Thank you for choosing us!
To give an idea of the level of her customer service skills, Cyan could be a manager at a Ritz Carlton. We were greeted with a huge, wonderfully sincere smile and a sincere desire to help us determine exactly what we needed. She was patient with our questions and forthright in her answers. As we continued to talk, her sparkly personality started to shine more and more. She is a delightful and dedicated woman who will no doubt go places and succeed at whatever she does.
She knows her stuff and had answers for even our strangest questions and “what if” scenarios.
If you’re looking for a spot to store your stuff, you should head right over there and let Cyan make your life a lot easier.
We couldn't agree more. We truly appreciate your kind words about our amazing Manager. It means a lot to us that you took the time to share your positive experience with everyone.
I had the unfortunate situation of being locked out of my unit because my boyfriend accidentally threw my keys down the trash chute. Cyan was so helpful, kind, and professional while helping us get a new lock and get me access to my unit!
We're thrilled to hear that our Manager was able to assist and turn things around for you! If you have any further questions or need additional support, please don't hesitate to reach out.
Cyan is really great! I’ve been at this storage for a while now and she is really at the top of her game. She’s assisted me in every way possible. Thanks Cyan!
She is the best! Thank you, Tierra, for taking the time to let everyone know of your experience with our amazing Manager. Stop by the office anytime :)
I have never had a better experience signing up for a storage unit. Cyan was efficient, informative, and so personable, offering water and making us laugh. I’ve already recommended to two of my friends based on my experience with Cyan. Every time I go in, I am greeted with a smile and helpful information.
Thank you for sharing your experience with us! We greatly appreciate your kind words about our amazing Manager who works hard every day to ensure the best possible experience for our customers, always with a smile. Feel free to stop by anytime, and thank you for referring us.
Cyan and Chrystal were the best! Def the Best storage in Houston
Thank you, Evan, for recognizing our awesome Managers! We truly appreciate your positive feedback. If you need any further assistance or have any questions, please don't hesitate to reach out to us. Your satisfaction is our top priority.
Crystal is truly amazing.
Thank you, Dalton, for taking the time to give a shoutout to our Manager. We appreciate you!
I couldn’t be happier with my experience at River Oaks Storage! Crystal is incredibly friendly and helpful, making the entire process smooth and stress-free. The units are clean, secure, and well-maintained, with plenty of size options to suit any need. I was especially impressed with the climate control which gave me peace of mind knowing my belongings were safe and accessible. The location is convenient, and the pricing is very reasonable for the quality of service provided. If you’re looking for a reliable storage solution, look no further!
Thank you, Jeremy, for your kind words. We appreciate your feedback and are glad to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Matt is great! Good service. He is amazing!
Yes, he is! Thank you for the shoutout and taking your time to write us a review :)
Matt was really nice and professional
Thank you, Oriana! Our Managers are the best in the industry and we appreciate the shoutout :)
First of all, I am writing this review because I have had an extremely good experience with the River Oaks Storage customer service and with Matt, who works at the actual facility. Matt continues to be kind, responsive, and a great communicator. He goes the extra mile with his kindness and professionalism, ensuring I am comfortable with my unit, the pricing, the billing, and even made sure the days I moved in and out (which were super hot and miserable), I had water and a friendly person to encourage me on those tough moving days. I'm so grateful. Thank you Matt and thank you to the company as a whole!
Thank you, Katie, for taking the time to write River Oaks Storage in Houston, Texas, an amazing review and the shoutout of our awesome Manager. We appreciate our customers and so thankful we had a chance to serve you :)
Super friendly and helpful staff. Made checking in a breeze and left with a smile on my face!
Love this! Thank you, Adam, for the 5 stars!
Ashlyn was so helpful and kind.
Thank you for the 5 star review and shoutout of our Manager!
I called the property to get prices for units for a future move and Ashlyn was amazing and very knowledgeable. She was very patient with me and my questions and when it’s time to move I’ll definitely be going to her!
Thank you, Jennifer! River Oaks Storage looks forward to serving you in the near future. Keep an eye on our website for the best pricing and specials!
Thank you for the 5 stars! We appreciate you :)
Matt was wonderful and made it a quick and easy experience!
This is what we love to hear. Matt knows self storage and he makes the process of renting a climate controlled storage unit or wine storage quick and easy. River Oaks Storage even has Penske rentals and packing materials for added convenience. Thank you for the shoutout!
Matt is the best! Friendly, quick, great to work with!
Thank you, Christy! We are glad you rented with River Oaks Storage and so glad to hear of your experience working with our Manager, Matt. We appreciate our customers and thank you for taking the time to give us a shoutout. We hope to serve your friends and family should they need a Penske rental, wine storage, climate controlled storage unit or packing materials, River Oaks Storage has what you need.
Matt is wonderful! So helpful, so friendly. Glad I rented space at this location with him.
We couldn't agree more, Sheershten! So happy to read this kind of feedback regarding our Manager. We are thankful you chose River Oaks Storage. Stop by for some coffee, anytime!
I have been coming to River Road storage for the last 89 years and Becky and Lonnie are great they're always there when we need them they are always there for you and very attentive very hard workers never had a problem with them great job river road storage
That's a long time. We appreciate you, Keith! Thank you for the shoutout of our Managers.
Duane was so helpful!!
Thank you, Kathy, for the shoutout and the 5 stars!
Took care of our stuff. Nice staff.
The staff, very helpful. Jessica and Tiffany were always on it.
Clean facility, helpful staff, cared about our needs. I would recommend to others.
I'm all thumbs when it comes to rentals, but Jessica and Tiffany were very knowledgeable and supportive which made my experience as smooth and comfortable as could be. Two thumbs up from me. Come see 'em . . . you'll be glad you did.
I stopped by for pricing for a 10x10 today and was greeted very politely by Jessica and Tiffany. The property was very clean as Jessica showed me a few units on the first and second floor. Unfortunately due to the higher pricing I was not able to rent at this facility. I do intend on coming back for moving supplies.
This was Mharti's 2nd favorite self storage center. I miss him already.
The managers Jessica and Tiffany provide AMAZING customer service! This is one storage facility that has friendly staff that is knowledgeable about their property.
Super clean facility with a very professional staff! Tiffany & Jessica were a pleasure to work with and helped me to easily establish a home base for work sample storage. Highly recommend!
Lovely people to deal with. I am extremely pleased. They could not have been more helpful!
Super clean storage facility with great service.